Skip to main content
The new name for DisabledGo

Glasgow Central Station - Useful Information

Gordon Street, Glasgow, G1 3SL

Access Guide

Show Easy Read

Opening Hours (Station)

Arriving and Leaving

  • Access By Road View
    • The main entrance is located on Gordon Street, between Hope Street and Union Street.
      The nearest pick-up/drop-off point is on Renfield Street (Sat nav postcode G2 5EZ). Parking there is restricted to 2 hours maximum stay, with payment required.
      Taxis are permitted to pick-up/drop-off outside the station on Gordon Street.
      The nearest exits on the M8 motorway are Junction 18 from the north or Junction 19 from the south.
      Most roads in the area are one-way, including Hope Street (northbound only) and Union Street (southbound only).
      .
    • The station has a multi-storey car park on Oswald Street, with its entrance on Midland Street.
      There is direct step-free access between the car park and the station to/from level 5 of the car park only.
  • Dropping Off View
    • There is a designated drop off point.
    • The drop-off point is located on Renfield Street.
    • The nearest pick-up/drop-off point is on Renfield Street (Sat nav postcode G2 5EZ).
  • Bus Information View
    • There is a bus stop within 150 metres of the train station.
    • The bus stops are located on Hope Street, Union Street, Argyle Street and Waterloo Street.
    • For more information on planning journeys, timetables and service updates please click here (opens new tab).
    • Route 398 is a circular route connecting Glasgow Central with Glasgow Queen Street Station and Buchanan Bus Station.
      The bus would usually stop beneath the canopy of the station entrance on Gordon Street (photograph 3).
      The bus stop has been temporarily relocated to Union Street, near to the Union Street station entrance (photograph 4).
      The temporary bus stop is approximately 90m from the step-free entrance on Gordon Street.
      Buses connecting with the airport operate from Waterloo Street, off Hope Street.
  • Taxi Information View
  • Underground Information View
  • National Rail Station(s) Nearby View
    • Glasgow Queen Street Station is approximately 800m away or on the 398 circular route bus.
  • Cycle Information View
    • Cycle racks are located inside the station, off the concourse near to the gateline for platforms 11 - 15 and also on platform 15.
    • For more information please click here (opens new tab).
    • The different train companies may have different rules or procedures for carrying cycles.
      Please follow the link for more information and contact details.

Summary (Station)

Waiting Room (Mobility Point for Assisted Travel)

  • Access View
    • There is ramped/sloped access to the waiting room.
    • The entrance is clearly signed.
    • The door(s) is/are double, permanently held open with a width of 138cm.
    • The Mobility Point is in the centre of the main concourse to platforms 1 - 15.
      There is a short, steep ramp at the entrance to the Mobility Point.
      There are usually staff at the building waiting to assist passengers.
      There is an intercom to the right of the doorway if the Mobility Point is unattended.
  • Waiting Room View
    • The type of flooring in the waiting room is vinyl.
    • There is high colour contrast between the walls and floor.
    • There is a mixture of seating with and without armrests within the waiting room.
    • There is not a space for a wheelchair user to wait within the seating area.
    • There are audible announcements in the waiting lounge.
    • There is not a train departure screen in the waiting room.
    • The lighting levels are good.
    • Staff are available to move furniture if required.
      There is also a bench seat outside the entrance to the Mobility Point.
  • Comments View
    • Staff are able to escort or guide passengers to or from their platform.
    • A wheelchair is available.
    • Staff can also transport passengers and their luggage to/from platforms 1 - 15, or from the lift to the low level station by electric buggy.
    • There is a deep step up to board the buggy (30cm high), but there is a pull-out step to assist in entering the front passenger seat.
    • There is a similar Mobility Point on platforms 11/12, but this was not being used at the time of our survey (October 2021).
    • Passengers needing assistance in the low level station should contact staff at the ticket office and wait at the designated point in the concourse or use the help point on platforms 16/17.
    • Ramps for trains on platforms 1 - 15 are operated by the Mobility Assistance team.
    • Ramps for trains on platforms 16/17 are operated by the onboard train crew.

Related Access Guides