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Arthur South Day Procedure Unit

Norfolk and Norwich University Hospital , Colney Lane, Norwich , NR4 7UY

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Access Guide

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Getting To (Arthur South Day Procedure Unit)

Parking (Car Park F)

  • Car Park View
    • The car park is located at the front centre of the hospital.
    • The car park is open air/surface.
    • The car park surface consists of block paving.
    • There are 15+ designated Blue Badge parking bays available.
    • The Blue Badge bays are clearly marked.
    • The surveyed Blue Badge parking bay dimensions are 237cm (width) x 522cm (depth).
    • The hatched/marked zones vary between bays.
    • The width of the marked zone is 210cm.
    • The dimensions of the designated Blue Badge parking bays vary in size.
    • The nearest designated bay is 65m from the West Atrium entrance.
    • The most accessible route from the Blue Badge parking has slight ramps or slopes.
    • There is a dropped kerb with tactile paving from the designated Blue Badge parking.
  • Charges and Restrictions View
    • This car park is for visitors and Blue Badge holders only.
    • Parking is not free for all users.
    • Parking is free for Blue Badge holders.
    • Clearly presented parking signs are available.
    • Payment machines are located inside the main building.
    • There is not a payment machine with controls at a suitable height for a wheelchair user.
    • View information on parking policies/charges (opens new tab).
  • Drop-off Point View
    • There is not a designated drop-off point available.

Entrance (Arthur South Day Procedure Unit)

  • This entrance is located at the front of the Centre Block.
  • The entrance area is clearly signed.
  • There is a canopy or recess which provides weather protection at the entrance.
  • There is step-free access via a very easy slope at the entrance.
  • There are double automatic doors.
  • The doors open by sliding.
  • The width of the opening is 190cm.
  • There is a small lip on the threshold of the opening.
  • The doors have a low colour contrast.
  • There is a second set of double automatic doors.
  • The doors open by sliding.
  • The width of the opening is 187cm.
  • The doors have a low colour contrast.

Department / Service (Arthur South Day Procedure Unit)

  • Location and Access View
  • Getting Around View
    • There is step-free level access throughout all areas.
    • There is a manual door along one of the circulation routes.
    • Access throughout may include moveable physical obstructions.
    • There is a high colour contrast between the walls and floor along circulation routes.
    • There may be background noise.
    • Wayfinding signage is provided.
    • Lighting levels were even at the time of the survey, with unshaded light sources.
  • Facilities and Services View
    • Seating available in this area includes: chairs with armrests and chairs without armrests.
    • Some seating is fixed.
    • Furniture available in this area includes: tables and coffee tables.
    • There is not a hearing assistance system.
    • There is a mobile hoist in this area.

Toilet and Changing Facilities (Arthur South Day Procedure Unit)

  • Toilet Facilities View
    • There are 9 toilets with adaptations.
    • The toilets with adaptations are located in the reception area, at the end of the Pre-Operative Assessment corridor, in the male and female changing areas, and the recovery bays.
    • The transfer space varies between toilets with adaptations.
  • Changing Facilities View
    • Changing facilities with adaptations are located in the male and female changing areas, along the corridor to the right of the reception desk and then to the left.

Reception (Arthur South Day Procedure Unit)

  • Location View
    • The reception is located ahead from the Arthur South Day Procedure Unit entrance.
    • The distance from the Arthur South Day Procedure Unit entrance is 5m.
  • Route View
    • The most accessible route to the reception has step-free level access.
    • There are no doors to open along the most accessible route.
  • Access View
    • There is step-free level access to the reception.
    • The height of the reception desk is 103cm.
    • There is a lowered section at the desk.
    • The height of the lowered section is 82cm.
    • The reception has patterned/distracting backgrounds which may affect the ability of someone to lip read.
    • There is not a hearing assistance system.
    • There is background noise in this area.
    • Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.
    • There is some room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
    • There is space for an assistance dog to rest in the seating area.
    • Seating available in this area includes: chairs with armrests, chairs without armrests and armchairs.
    • Some seating is fixed.
    • Furniture available in this area includes: tables and coffee tables.

Seating Area (Pre-Operative Assessment Corridor)

  • Location and Access View
    • The Pre-Operative Assessment Corridor seating area is to the right of the reception desk.
    • The most accessible route has step-free level access.
    • There are no doors to open along the most accessible route.
    • There is step-free level access to this area.
    • There is a single manual door.
    • The door opens towards you.
    • The door requires effort to open.
    • The width of the opening is 86cm.
    • The door has a high colour contrast.
  • Seating Area View
    • There is step-free level access throughout the seating area.
    • There is not room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
    • There is space for an assistance dog to rest in the seating area.
    • The walls and floor have a high colour contrast.
    • Seating available in this area includes: chairs with armrests and chairs without armrests.
    • Some seating is fixed.
    • Furniture available in this area includes: tables.
    • The surface height of the tables/desks is not suitable for wheelchair users.
    • The clear height under the tables/desks is not suitable for wheelchair users.
    • There is no (or very little) background noise in this area.

Consultation / Medical Room (Pre-Operative Assessment)

  • The room surveyed was Room 10.
  • The room is located along the Pre-Operative Assessment corridor, on the right.
  • The most accessible route to the room has step-free level access.
  • There is a manual door along the most accessible route.
  • There is written text signage on or near the door.
  • There is step-free level access into the room.
  • There is a single manual door.
  • The door opens away from you.
  • The door is easy to open.
  • The width of the opening is 85cm.
  • The door has a high colour contrast.
  • There is step-free level access throughout.
  • Furniture can be moved to enable a manoeuvring space for a wheelchair user.
  • There is space for an assistance dog to rest.
  • The walls and floor have a high colour contrast.
  • The treatment table is free standing and height adjustable.
  • The length of the treatment table is 186cm.
  • Seating available in this room includes: chairs with armrests and chairs without armrests.
  • Furniture available in this room includes: desks.
  • There is not a hearing assistance system.
  • There is no (or very little) background noise in this room.
  • Lighting levels were even at the time of the survey.

Changing Room with Adaptations (Male)

  • Location and Access View
    • The changing room surveyed is located along the corridor to the right of the reception desk, and then to the left.
    • The distance from the Arthur South Day Procedure Unit entrance is 25m.
    • The most accessible route to the changing room has step-free level access.
    • Doors are held open along the most accessible route.
    • There is step-free level access into the changing room.
    • There is not any signage on or near the door.
    • The door opens inwards and has a low colour contrast.
    • The door is easy to open.
    • The width of the opening is 89cm.
    • The door has a sliding bolt lock.
    • Internally the door has a low colour contrast.
    • There is not a grab rail on the internal door.
  • Dimensions and Features View
    • Changing facilities available in the changing room include: a chair and a locker at a suitable height for a wheelchair user.
    • The dimensions of the changing room are 200cm (width) x 230cm (depth).
    • There is room for a wheelchair user to manoeuvre.
    • There is a pull cord emergency alarm but it was tied up at the time of the survey.
    • There is a long mirror.
    • There is no shelf.
    • The cubicle has no disposal facilities.
    • There are multiple coat hooks.
    • The coat hooks are 146cm from the floor.
    • The walls and floor have a high colour contrast.
    • Lighting levels were even at the time of the survey.
    • The lockers are immediately opposite the changing cubicles.

Toilet with Adaptations (Reception - Left Hand Transfer)

  • Location View
    • The toilet surveyed is located along the corridor to the left of the reception desk, on the right.
    • The distance from the Arthur South Day Procedure Unit entrance is 10m.
  • Route View
    • The most accessible route to the toilet has step-free level access.
    • There are no doors to open along the most accessible route.
  • Access View
    • There is step-free level access into the facility.
    • There is pictorial, written text and dementia friendly signage on or near the door.
    • The door opens inwards and has a high colour contrast.
    • The door is easy to open.
    • The width of the opening is 84cm.
    • The door has a lever twist lock.
    • Internally the door has a high colour contrast.
    • There is not a grab rail on the internal door.
  • Dimensions and Features View
    • The dimensions of the cubicle are 170cm (width) x 247cm (depth).
    • There is not room for a wheelchair user to manoeuvre.
    • There is a lateral transfer space to the left as you face the toilet, however it is obstructed.
    • The lateral transfer space is 97cm (from the side of the toilet pan).
    • There is a lever flush for the toilet.
    • The flush is on the transfer side.
    • There is a horizontal grab rail on the non-transfer side.
    • The horizontal grab rail has a high colour contrast.
    • There is a vertical grab rail on the non-transfer side.
    • The vertical grab rail has a high colour contrast.
    • There is a dropdown grab rail on the transfer side.
    • The dropdown grab rail has a high colour contrast.
    • The toilet seat is 45cm from the floor.
    • The toilet seat has a low colour contrast.
    • The toilet has a padded backrest.
    • The toilet roll holder can be reached when seated on the toilet.
    • The toilet roll holder has a medium colour contrast.
    • The toilet roll holder is 108cm from the floor.
    • The wash basin has a lever mixer tap.
    • The wash basin and tap can be reached when seated on the toilet.
    • The wash basin is 78cm from the floor.
    • There are vertical grab rails on both sides of the wash basin.
    • The wash basin grab rails have a high colour contrast.
    • There is a wall mounted soap dispenser.
    • The soap dispenser can be reached when seated on the toilet.
    • The soap dispenser has a medium colour contrast.
    • The soap dispenser is 96cm from the floor.
    • There is a wall mounted towel dispenser.
    • The towel dispenser cannot be reached when seated on the toilet.
    • The towel dispenser has a medium colour contrast.
    • The towel dispenser is 98cm from the floor.
    • There is not a hand dryer.
    • There is a pull cord emergency alarm within 10cm from the floor.
    • There is a mirror.
    • There is no shelf.
    • The cubicle has a waste bin, a sanitary bin and a clinical waste bin.
    • There is one coat hook.
    • The coat hook is 157cm from the floor.
    • The walls and floor have a high colour contrast.
    • Lighting levels were even at the time of the survey.

Toilet with Adaptations (Changing Area - Right Hand Transfer)

  • Location View
    • The toilet surveyed is located along the corridor to the right of the reception desk and then to the left, by the male changing cubicles.
    • The distance from the Arthur South Day Procedure Unit is 25m.
  • Route View
    • The most accessible route to the toilet has step-free level access.
    • Doors are held open along the most accessible route.
  • Access View
    • There is step-free level access into the facility.
    • There is pictorial, written text and dementia friendly signage on or near the door.
    • The door opens inwards and has a high colour contrast.
    • The door is easy to open.
    • The width of the opening is 85cm.
    • The door has a lever twist lock.
    • Internally the door has a high colour contrast.
    • There is not a grab rail on the internal door.
  • Dimensions and Features View
    • The dimensions of the cubicle are 227cm (width) x 222cm (depth).
    • There is not room for a wheelchair user to manoeuvre.
    • There is a lateral transfer space to the right as you face the toilet, however it is obstructed.
    • The lateral transfer space is 125cm (from the side of the toilet pan).
    • There is a lever flush for the toilet.
    • The flush is on the transfer side.
    • There is a horizontal grab rail on the transfer side.
    • The horizontal grab rail has a high colour contrast.
    • There is no vertical grab rail for the toilet.
    • There are dropdown grab rails on both sides of the toilet.
    • The dropdown grab rails have a high colour contrast.
    • The toilet seat is 45cm from the floor.
    • The toilet seat has a low colour contrast.
    • The toilet has a padded backrest.
    • The toilet roll holder cannot be reached when seated on the toilet.
    • The toilet roll holder has a medium colour contrast.
    • The toilet roll holder is 108cm from the floor.
    • The wash basin has a lever mixer tap.
    • The wash basin and tap can be reached when seated on the toilet.
    • The wash basin is 76cm from the floor.
    • There are vertical grab rails on both sides of the wash basin.
    • The wash basin grab rails have a high colour contrast.
    • There is a wall mounted soap dispenser.
    • The soap dispenser can be reached when seated on the toilet.
    • The soap dispenser has a medium colour contrast.
    • The soap dispenser is 110cm from the floor.
    • There is a wall mounted towel dispenser.
    • The towel dispenser cannot be reached when seated on the toilet.
    • The towel dispenser has a medium colour contrast.
    • The towel dispenser is 112cm from the floor.
    • There is not a hand dryer.
    • There is a pull cord emergency alarm, however it is not within 10cm from the floor.
    • There is a mirror.
    • There is no shelf.
    • The cubicle has a waste bin, a sanitary bin and a clinical waste bin.
    • There is one coat hook.
    • The coat hook is 156cm from the floor.
    • The walls and floor have a high colour contrast.
    • Lighting levels were even at the time of the survey.