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Chapel

Norfolk and Norwich University Hospital , Colney Lane, Norwich, Norfolk, NR4 7UY

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Access Guide

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Overview (Norfolk and Norwich University Hospital)

Parking (Car Park M)

  • Car Park View
    • The car park is located at the rear centre of the hospital.
    • The car park is open air/surface.
    • The car park surface consists of tarmac.
    • There are 8 designated Blue Badge parking bays available.
    • The Blue Badge bays are clearly marked.
    • The surveyed Blue Badge parking bay dimensions are 320cm (width) x 463cm (depth).
    • There are no hatched/marked zones.
    • The nearest designated bay is 75m from the In-Patients Centre and East Blocks entrance.
    • The most accessible route from the Blue Badge parking has steep ramps or slopes.
    • There is a dropped kerb with tactile paving from the designated Blue Badge parking.
  • Charges and Restrictions View
    • This car park is for visitors and Blue Badge holders only.
    • Parking is not free for all users.
    • Parking is free for Blue Badge holders.
    • Clearly presented parking signs are available.
    • Payment machines are located inside the main building.
    • There is not a payment machine with controls at a suitable height for a wheelchair user.
    • View information on parking policies/charges (opens new tab).

Parking (Car Park K)

  • Car Park View
    • The car park is located at the rear left side of the hospital.
    • The car park is open air/surface.
    • The car park surface consists of tarmac.
    • There are no designated Blue Badge parking bays available.
  • Charges and Restrictions View
    • This car park is for visitors only.
    • Parking is not free for all users.
    • Clearly presented parking signs are available.
    • Payment machines are located inside the main building.
    • There is not a payment machine with controls at a suitable height for a wheelchair user.
    • View information on parking policies/charges (opens new tab).
  • Drop-off Point View
    • There is not a designated drop-off point available.

Parking (Car Park O)

  • Car Park View
    • The car park is located at the rear right side of the hospital.
    • The car park is open air/surface.
    • The car park surface consists of tarmac.
    • There are 4 designated Blue Badge parking bays available.
    • The Blue Badge bays are clearly marked.
    • The surveyed Blue Badge parking bay dimensions are 355cm (width) x 475cm (depth).
    • There are no hatched/marked zones.
    • The nearest designated bay is 65m from the In-Patients West and Centre Blocks entrance.
    • The most accessible route from the Blue Badge parking has slight ramps or slopes.
    • There is a dropped kerb with tactile paving from the designated Blue Badge parking.
  • Charges and Restrictions View
    • This car park is for visitors and Blue Badge holders only.
    • Parking is not free for all users.
    • Parking is free for Blue Badge holders.
    • Clearly presented parking signs are available.
    • Payment machines are located inside the main building.
    • There is not a payment machine with controls at a suitable height for a wheelchair user.
    • View information on parking policies/charges (opens new tab).
  • Drop-off Point View
    • There is not a designated drop-off point available.

Getting To (Chapel)

  • The Chapel is/are located on Level 1 of the Centre Block.
  • Access to the Chapel is via the Inpatients East and Centre Block Entrance.
  • Enter via the Inpatients East and Centre Block Entrance. Turn left and enter the Centre Block. Continue down the corridor and the Chapel is located on your right.
  • There is step free access to the Chapel.
  • The Chapel is approximately 45m from the Inpatients East and Centre Block Entrance.
  • There is a/are manual, heavy, double door(s) between the Inpatients East and Centre Block Entrance and the department/service.
  • Wayfinding signage is provided.
  • Dementia friendly signage is not provided.
  • There is some flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.
  • There is some flooring in corridors which includes patterns or colours which could be confusing or look like steps or holes to some people.

Entrance (In-Patients Centre and East Blocks Entrance)

  • This entrance is located at the rear of the hospital.
  • The approach to the entrance has bollards.
  • The entrance area is clearly signed.
  • There is a canopy or recess which provides weather protection at the entrance.
  • There is step-free access via slope at the entrance.
  • The slope has a slight gradient.
  • The height of the hand sanitiser is 125cm.
  • There are double automatic doors at this entrance.
  • The doors open by sliding.
  • The width of the opening is 188cm.
  • There is a small lip on the threshold of the opening.
  • The doors have a low visual contrast.
  • There is a second set of double automatic doors .
  • The second set of doors open by sliding.
  • The width of the opening is 188cm.
  • The second set of doors have a low visual contrast.
  • The minimum width between the bollards is 183cm.
  • There is step-free level access as you enter.

Opening Times

  • The venue is open 24hrs.

Entrance (Chapel)

  • Entrance Details View
    • This information is for the entrance located on Level 1 of the Centre Block.
    • The entrance area/door is clearly signed with the name of the service/department.
    • There is step free access at this entrance.
    • There is not a bell/buzzer.
    • There is not an intercom.
    • There is not a hand sanitiser.
    • There is not a door release button when exiting.
    • The main door(s) open(s) towards you (pull).
    • The door(s) is/are double width.
    • The door(s) is/are heavy.
    • The width of the door opening is 175cm.

Place of Worship / Prayer Room

  • The place of worship/room is located on Level 1 of the Centre Block.
  • There is step-free access to the place of worship/room.
  • The place of worship/room is clearly signed.
  • The door(s) open(s) automatically (towards you).
  • The door(s) for the room is/are push pad activated.
  • The door(s) is/are double width.
  • The width of the door opening is 175cm.
  • There is a list of service times at the entrance.
  • There is a Muslim prayer room to the right of the entrance. The door into the prayer room is a single heavy door which you push to open. The width of the door is 90cm. Inside there are chairs, prayer mats and a low level sink which is 45cm high. The sink has a lever mixer tap. There is also a soap dispenser which is 125cm high and towel dispenser which is 120cm high. There is a separate Multi faith prayer room located at the rear of the main Chapel. There is a single door which pushes open. The width of the door is 80cm wide. Inside the prayer room there are chairs with arm rests available.
  • The type of flooring in the place of worship/room is carpet.
  • There is sufficient space for a wheelchair user to manoeuvre within the place of worship/room.
  • There is a mixture of chairs with and without armrests.
  • There is sufficient space for a wheelchair user to use the seating area.
  • There is space for an assistance dog to rest.
  • Some tables are permanently fixed.
  • There is a hearing assistance system for the room(s).
  • Background music is not played in the room.
  • There is not a speaker system in the room.
  • The speaker system is not used during services.
  • There is not a flashing fire alarm beacon within the room.
  • The lighting levels in the room are varied.
  • There is also a small garden to the rear of the Chapel, with level access. There is a push button to open the double doors. The width of the door opening is 127cm.

Toilet with Adaptations

  • There is not an/are not accessible toilet(s) available.
  • The nearest accessible toilet(s) is/are located in East and West Outpatients.

Standard Toilet(s) (Staff Toilet)

  • Toilet Facilities View
    • The shared toilet is located off the corridor at the rear of the Chapel.
    • There is step-free access into the toilet(s).
    • The standard toilet(s) is/are approximately 23m from the Chapel entrance.
    • There is written text signage on or near the toilet door.
    • The visual contrast between the external toilet door(s) and wall(s) is high.
    • An ambulant toilet cubicle is not available.
    • The height of the wash basin(s) is 87cm.
    • The wash basin(s) tap type is lever mixer.
    • Lighting levels are moderate to good.

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