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Cley Ward

Norfolk and Norwich University Hospital , Colney Lane, Norwich , NR4 7UY

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Access Guide

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Getting To (Cley Ward)

Parking (Car Park N)

  • Car Park View
    • The car park is located at the rear of the hospital and in front of the In-Patients West and Centre Blocks entrance.
    • The car park is open air/surface.
    • The car park surface consists of tarmac and block paving.
    • There are 8 designated Blue Badge parking bays available.
    • The Blue Badge bays are clearly marked and signposted.
    • The surveyed Blue Badge parking bay dimensions are 230cm (width) x 434cm (depth).
    • There is a marked zone to both sides but not at the rear.
    • The width of the marked zone is 128cm.
    • The nearest designated bay is 15m from the In-Patients West and Centre Blocks entrance.
    • The most accessible route from the Blue Badge parking has slight ramps or slopes.
    • There is a dropped kerb with tactile paving from the designated Blue Badge parking.
  • Charges and Restrictions View
  • Drop-off Point View
    • There is not a designated drop-off point available.

Entrance (In-Patients West and Centre Blocks Entrance)

  • This entrance is located at the rear of the hospital.
  • The approach to the entrance has bollards.
  • The entrance area is clearly signed.
  • There is a canopy or recess which provides weather protection at the entrance.
  • There is step-free access via slope at the entrance.
  • The slope has a slight gradient.
  • There is an intercom at a height of 128cm.
  • There is a key fob/card reader at a height of 132cm.
  • The height of the hand sanitiser is 120cm.
  • There are double automatic doors at this entrance.
  • The doors open by sliding.
  • The width of the opening is 190cm.
  • The doors have a low visual contrast.
  • There is a second set of double automatic doors .
  • The second set of doors open by sliding.
  • The width of the opening is 190cm.
  • The second set of doors have a low visual contrast.
  • The minimum width between the bollards is 123cm.
  • There is step-free level access as you enter.

Lift (West Atrium Lifts)

  • The lift surveyed is located ahead as you enter through the In-Patients West and Centre Blocks entrance.
  • The distance from the In-Patients West and Centre Blocks entrance is 10m.
  • The most accessible route to the lift has step-free level access.
  • Level 1, Level 2, Level 3 and Level 4 are accessed by this lift.
  • The lift door has a high visual contrast.
  • The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
  • The external lift control buttons have tactile markings and a medium visual contrast.
  • All of the external lift controls are at a suitable height for a wheelchair user.
  • The lift door opening width is 110cm.
  • The internal dimensions of the lift are 153cm (width) x 135cm (depth).
  • The internal lift control buttons have tactile markings and a medium visual contrast.
  • The majority of the internal controls are at a suitable height for a wheelchair user.
  • Internally the lift has: a mirror to aid reversing, a hearing assistance alarm system, a visual floor indicator, an audible announcer and a list of floor services/facilities.
  • Lighting levels were even at the time of the survey.
  • There are other lifts available at this location which are of a similar size.

Ward (Cley Ward)

  • Ward Information View
    • Cley Ward is a Gynaecological ward.
    • This is a female only ward.
    • The ward includes side rooms and bays.
  • Location and Access View
    • There is written text signage on or near the door.
    • There is step-free level access into this ward.
    • There is an intercom at a height of 132cm.
    • There are double manual doors.
    • The doors open towards you.
    • The doors require effort to open.
    • One of the doors was locked at the time of the survey.
    • The width of the opening is 86cm.
    • The doors have a medium colour contrast.
  • Getting Around View
    • There is step-free level access throughout.
    • Doors are held open along circulation routes.
    • There is a high colour contrast between the walls and floor along circulation routes.
    • Some flooring is shiny and patterned.
    • There may be background noise.
    • Lighting levels were even at the time of the survey.
  • Reception / Nurses' Station View
    • The height of the reception desk is 104cm.
    • There is a lowered section at the desk, but it was obstructed at the time of the survey.
    • The height of the lowered section is 72cm.
    • There is not a hearing assistance system.
  • Facilities and Services View
    • Seating available on the ward includes: chairs with armrests, chairs without armrests and armchairs.
    • There is not a hearing assistance system.
    • There is not a relatives' room for the ward.
  • Visiting Hours View

Toilet and Changing Facilities (Cley Ward)

Bathroom with Adaptations (Shower/WC)

  • Location and Access View
    • The bathroom surveyed is located on the ward corridor.
    • The most accessible route to the bathroom has step-free level access.
    • There are no doors to open along the most accessible route.
    • There is step-free level access into the bathroom.
    • There is pictorial and written text signage on or near the door.
    • The door opens outwards and has a medium colour contrast.
    • The door is easy to open.
    • The width of the opening is 86cm.
    • The door has a twist lock.
    • Internally the door has a medium colour contrast.
    • There is not a grab rail on the internal door.
  • Dimensions and Features View
    • The dimensions of the bathroom are 245cm (width) x 219cm (depth).
    • There is not room for a wheelchair user to manoeuvre.
    • There is a lateral transfer space to the right as you face the toilet, however it is obstructed.
    • The lateral transfer space is 70cm (from the side of the toilet pan).
    • There is a lever flush for the toilet.
    • The flush is on the wall above the cistern.
    • There is a horizontal grab rail on the non-transfer side.
    • The horizontal grab rail has a high colour contrast.
    • There is a vertical grab rail on the non-transfer side.
    • The vertical grab rail has a high colour contrast.
    • There is no dropdown grab rail for the toilet.
    • The toilet seat is 52cm from the floor.
    • The toilet seat has a low colour contrast.
    • The toilet roll holder can be reached when seated on the toilet.
    • The toilet roll holder has a medium colour contrast.
    • The toilet roll holder is 104cm from the floor.
    • The wash basin has lever taps.
    • The wash basin and taps cannot be reached when seated on the toilet.
    • The wash basin is 84cm from the floor.
    • There is a vertical grab rail on the right side of the wash basin.
    • The wash basin grab rail has a high colour contrast.
    • There is a wall mounted soap dispenser.
    • The soap dispenser cannot be reached when seated on the toilet.
    • The soap dispenser has a medium colour contrast.
    • The soap dispenser is 125cm from the floor.
    • There is a wall mounted towel dispenser.
    • The towel dispenser cannot be reached when seated on the toilet.
    • The towel dispenser has a medium colour contrast.
    • The towel dispenser is 125cm from the floor.
    • There is not a hand dryer.
    • There is a push button emergency alarm.
    • There is a mirror.
    • There is no shelf.
    • The bathroom has a pedal bin and a clinical waste bin.
    • There is one coat hook.
    • The coat hook is 155cm from the floor.
    • The walls and floor have a high colour contrast.
    • Lighting levels were even at the time of the survey.
    • The bathroom has a wheel in shower.
    • There is not room for a wheelchair user to manoeuvre in the shower.
    • There is an adjustable shower head which can also be detached.
    • The shower controls are lever mixer.
    • There is a shower seat.
    • The shower seat is 45cm from the floor.
    • There are grab rails for the shower.
    • The grab rails for the shower have a high colour contrast.
    • There are no dropdown rails for the shower.
    • There is a pull cord emergency alarm for the shower, however it is not within 10cm from the floor.

Bathroom with Adaptations (Bathroom Cley Ward)

  • Location and Access View
    • The bathroom surveyed is located on the ward corridor.
    • The distance from the entrance is 20m.
    • The most accessible route to the bathroom has step-free level access.
    • There are no doors to open along the most accessible route.
    • There is step-free level access into the bathroom.
    • There is pictorial and written text signage on or near the door.
    • The door opens inwards and has a medium colour contrast.
    • The door is easy to open.
    • The width of the opening is 84cm.
    • The door has a twist lock.
    • Internally the door has a medium colour contrast.
    • There is not a grab rail on the internal door.
  • Dimensions and Features View
    • The dimensions of the bathroom are 168cm (width) x 251cm (depth).
    • There is not room for a wheelchair user to manoeuvre.
    • There is a lateral transfer space to the left as you face the toilet, however it is obstructed.
    • The lateral transfer space is 108cm (from the side of the toilet pan).
    • There is a lever flush for the toilet.
    • The flush is on the wall above the cistern.
    • There is a horizontal grab rail on the non-transfer side.
    • The horizontal grab rail has a high colour contrast.
    • There is a vertical grab rail on the non-transfer side.
    • The vertical grab rail has a high colour contrast.
    • There is no dropdown grab rail for the toilet.
    • The toilet seat is 42cm from the floor.
    • The toilet seat has a low colour contrast.
    • The toilet roll holder can be reached when seated on the toilet.
    • The toilet roll holder has a low colour contrast.
    • The toilet roll holder is 106cm from the floor.
    • The wash basin has twist/turn taps.
    • The wash basin and taps cannot be reached when seated on the toilet.
    • The wash basin is 84cm from the floor.
    • There are vertical grab rails on both sides of the wash basin.
    • The wash basin grab rails have a high colour contrast.
    • There is a wall mounted soap dispenser.
    • The soap dispenser cannot be reached when seated on the toilet.
    • The soap dispenser has a medium colour contrast.
    • The soap dispenser is 127cm from the floor.
    • There is a wall mounted towel dispenser.
    • The towel dispenser cannot be reached when seated on the toilet.
    • The towel dispenser has a low colour contrast.
    • The towel dispenser is 105cm from the floor.
    • There is not a hand dryer.
    • There is a pull cord emergency alarm within 10cm from the floor.
    • There is a mirror.
    • There is no shelf.
    • The bathroom has a pedal bin and a clinical waste bin.
    • There are multiple coat hooks.
    • The coat hooks are 157cm from the floor.
    • The walls and floor have a high colour contrast.
    • Lighting levels were even at the time of the survey.
    • The bathroom has a bath with a handheld shower.
    • The height of the side of the bath from floor level is 46cm.
    • The bath has twist/turn mixer controls.
    • There is a detachable shower head.
    • The shower controls are twist turn mixer.