You are on Getting To The Hospital. Skip to the next section.

Getting To The Hospital

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• By Road View
  • The Hospital is located off the Norwich Southern Bypass A47 on the South West side of Norwich City Centre. Leave the A47 to join the B1108 Watton Road. Follow this road until the junction and take a right onto Colney Lane. Continue on this road and the Hospital site is located straight ahead.
  • There are multiple car parks around the site. The car parking is free for Blue Badge holders, but the ticket must be validated at the Outpatients reception.
    Please note: as of September 2023 there is currently limited parking available in the hospital’s patient and visitor car parks, with most spaces filling up by mid-morning. Alternative parking is available at the multi-storey car park opposite the hospital (access is via Rosalind Franklin Road or Hethersett Lane). Parking costs are the same as the hospital however, please note that no concessions are available.
• By Bus View
  • The bus services are run by First Group and Konect Bus.
    From Bus Stand A the services are run by First Group and include 3, 4, 9A, 11, 1, 13A, 21, 21A, 22, 22A, 26 and 26A.
    From Bus Stand B the buses are run by Konect Bus and First Bus. The services include 3, 4, 9, 512 Norwich Airport Park & Ride bus and the Costessey 510 Park and Ride bus.
    Details of the 512 bus service can be found here: click here
    The Costessey Park & Ride 510 service is available for £1 return. This is a First Bus which is available for all patients and visitors who are charged £1 upon boarding the bus. Details of the route and timetable can be found here: click here.
  • There is an onsite bus stop.
  • There are two bus stops on site which are located in front of the Centre Block of the Hospital.
  • The bus stops have shelters which have seating/rest bar in them. There is space for wheelchairs to manoeuvre.
  • There is a level block paved and tarmac pathway around the front of the hospital which links East, West Outpatient and Centre Blocks of the hospital.
• By Train View
  • The nearest train station is Norwich. The services which operate from here are Abellio Greater Anglia and East Midland Trains. The station is approximately a 20 minute taxi ride from the Hospital.
• Useful Links View
  • Please see the links below for up to date bus services.
  • To view the web page described above click here (opens in new tab).
  • To view the web page described above click here (opens in new tab).
  • Please see the links below for up to date train services.
  • To view the web page described above click here (opens in new tab).
  • To view the web page described above click here (opens in new tab).
• Comments View
  • To view a map of the hospital, please click on this link and download the map.
  • http://www.nnuh.nhs.uk/publication/nnuh-map.

You are on Getting Help and Assistance. Skip to the next section.

Getting Help and Assistance

• There is a Patient Advice and Liaison Service (PALS) at the hospital.
• The Patient Advice and Liaison Service (PALS) is located in West Outpatients next to the Outpatients reception.
• The telephone number for the Patient Advice and Liaison Service (PALS) is 01603 289036/01603 289045.
• The email address for the Patient Advice and Liaison Service (PALS) is [email protected].
• There are volunteers available for help and assistance at the hospital.
• Volunteers can be found at the entrances of the Hospital and throughout the buildings.
• Documents are available in an alternative format and can be provided to include: Braille on request, large print on request, Makaton on request, different languages on request, voice recognition CD on request and audio on request.
• There is not an assistance dog toilet or toileting area on the hospital site.
• Water bowls for assistance dogs are not available.
• BSL interpreters can be provided on request.
• Language interpreters can be provided on request.
• A mobility scooter charging point is not available at the hospital.
• Mobility aids are available to help patients move around and include; wheelchairs, walking frames and crutches.
• To obtain mobility aids please contact Inpatient receptions.
• There is a Changing Places facility at this hospital which is located in East Outpatients Physiotherapy.

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• Comments View
  • INTRAN is available and staff have access to INTRAN App on i-pads for use with patients where appropriate.

You are on Hospital Parking (Car Park J - Colney Centre Entrance Accessible Parking). Skip to the next section.

Hospital Parking (Car Park J - Colney Centre Entrance Accessible Parking)

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• Parking View
  • The hospital does have a dedicated car park.
  • The car park is located at the rear of the hospital.
  • The car park type is open air/surface.
  • The car park does not have a height restriction barrier.
  • The car park does have a barrier control system.
  • There is a touchscreen at the barrier.
  • The barrier controls/touchscreen can be reached from the car.
  • The car park surface is tarmac.
  • There is a/are Blue Badge parking bay(s) available.
  • The Blue Badge bay(s) markings are faded.
  • There is/are 4 designated Blue Badge parking bay(s) within the hospital car park.
  • The dimensions of the designated Blue Badge parking bay(s) surveyed are 265cm x 480cm (8ft 8in x 15ft 9in).
  • There is not a 120cm hatched zone around the Blue Badge parking bay(s).
  • Parking spaces for Blue Badge holders do not need to be booked in advance.
• Drop-off Point View
  • There is not a designated drop-off point.
• Paying View
  • There are parking charges for the hospital car park.
  • Payment signs are provided.
  • Payment signs are clearly presented.
  • Payment signs are located at the entrance to the car park and at the payment machines in the hospital building.
  • Payment signs do make it clear if parking charges apply to Blue Badge holders.
  • Parking is free for Blue Badge holders.
  • Payment machines are located inside the hospital building.
  • There is a payment machine at a convenient height for wheelchair users.
  • There is a level turning space (minimum 185cm x 210cm) in front of the payment machine(s).
• Access to the Hospital View
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is/are dropped kerbs.
  • The hospital entrance is clearly visible from the car park.
  • The nearest designated Blue Badge parking bay is approximately 25m (27yd 1ft) from the Colney Centre Entrance.
• Comments View
  • Car parking payment machines are located at the Outpatients West and East entrances, East and West Block entrances and atriums and the Ambulatory Majors entrance.

You are on Hospital Parking (Car Park K - Ward Parking). Skip to the next section.

Hospital Parking (Car Park K - Ward Parking)

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• Parking View
  • The hospital does have a dedicated car park.
  • The car parking facilities are for Blue Badge holders and staff only.
  • The car park is located at the rear of the hospital.
  • The car park type is open air/surface.
  • The car park does not have a height restriction barrier.
  • The car park does have a barrier control system.
  • There is a touchscreen at the barrier.
  • The barrier controls/touchscreen can be reached from the car.
  • The car park surface is tarmac.
  • There is a/are Blue Badge parking bay(s) available.
  • The Blue Badge bay(s) markings are faded.
  • There is/are 4 designated Blue Badge parking bay(s) within the hospital car park.
  • The dimensions of the designated Blue Badge parking bay(s) surveyed are 290cm x 480cm (9ft 6in x 15ft 9in).
  • There is not a 120cm hatched zone around the Blue Badge parking bay(s).
  • Parking spaces for Blue Badge holders do not need to be booked in advance.
• Drop-off Point View
  • There is not a designated drop-off point.
• Paying View
  • There are parking charges for the hospital car park.
  • Payment signs are provided.
  • Payment signs are clearly presented.
  • Payment signs are located at the entrance to the car park and at the payment machines in the hospital building.
  • Payment signs do make it clear if parking charges apply to Blue Badge holders.
  • Parking is free for Blue Badge holders.
  • Payment machines are located inside the hospital building.
  • There is a payment machine at a convenient height for wheelchair users.
  • There is a level turning space (minimum 185cm x 210cm) in front of the payment machine(s).
• Access to the Hospital View
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is/are dropped kerbs.
  • The hospital entrance is clearly visible from the car park.
  • The nearest designated Blue Badge parking bay is approximately 85m (92yd 2ft) from the Inpatients East and Centre Block Entrance.
• Comments View
  • Car parking payment machines are located at the Outpatients West and East entrances, East and West Block entrances and atriums and the Ambulatory Majors entrance.

You are on Hospital Parking (Car Park M - Ward Parking). Skip to the next section.

Hospital Parking (Car Park M - Ward Parking)

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• Parking View
  • The hospital does have a dedicated car park.
  • The car park is located at the rear of the hospital.
  • The car park type is open air/surface.
  • The car park does not have a height restriction barrier.
  • The car park does have a barrier control system.
  • There is a touchscreen at the barrier.
  • The barrier controls/touchscreen can be reached from the car.
  • The car park surface is tarmac and block paving.
  • There is a/are Blue Badge parking bay(s) available.
  • The Blue Badge bay(s) markings are faded.
  • There is/are 8 designated Blue Badge parking bay(s) within the hospital car park.
  • The dimensions of the designated Blue Badge parking bay(s) surveyed are 320cm x 485cm (10ft 6in x 15ft 11in).
  • There is not a 120cm hatched zone around the Blue Badge parking bay(s).
  • Parking spaces for Blue Badge holders do not need to be booked in advance.
• Drop-off Point View
  • There is not a designated drop-off point.
• Paying View
  • There are parking charges for the hospital car park.
  • Payment signs are provided.
  • Payment signs are clearly presented.
  • Payment signs are located at the entrance to the car park and at the payment machines in the hospital building.
  • Payment signs do make it clear if parking charges apply to Blue Badge holders.
  • Parking is free for Blue Badge holders.
  • Payment machines are located inside the hospital building.
  • There is a payment machine at a convenient height for wheelchair users.
  • There is a level turning space (minimum 185cm x 210cm) in front of the payment machine(s).
• Access to the Hospital View
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is/are dropped kerbs.
  • The hospital entrance is not clearly visible from the car park.
  • The route from the car park to the hospital entrance is not clearly signposted.
  • The nearest designated Blue Badge parking bay is approximately 85m (92yd 2ft) from the Inpatients West and Centre Block Entrance.
• Comments View
  • Car parking payment machines are located at the Outpatients West and East entrances, East and West Block entrances and atriums and the Ambulatory Majors entrance.

You are on Getting To (Colney Centre Entrance). Skip to the next section.

Getting To (Colney Centre Entrance)

• The Colney Centre is/are located on Level 1 of the East Block.
• Access to the Colney Centre is via the Colney Centre Entrance.
• Enter via the Colney Centre Entrance and the entrance to the Colney Centre Reception and Waiting Area is directly in front of you. All patients for either the Colney Centre Outpatients, Colney Centre Waxham Unit or the Weybourne Day Unit must report to this Reception.
• There is step free access to the Colney Centre.
• The Colney Centre is approximately 3m from the Colney Centre Entrance.
• Wayfinding signage is provided.
• Dementia friendly signage is not provided.
• There is some flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.

You are on Outside Access (Colney Centre Entrance). Skip to the next section.

Outside Access (Colney Centre Entrance)

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• Entrance Details View
  • This information is for the entrance located at the rear of the Hospital.
  • The entrance area/door is clearly signed.
  • There is ramped/sloped access at this entrance.
  • There is a canopy or recess which provides weather protection at this entrance.
  • There are bollards outside this entrance.
  • The minimum width between the bollards/wall is 176cm.
  • The bollard(s) does/do not have a good colour contrast to prevent them being hazardous to visually impaired people.
  • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
  • There is not a bell/buzzer.
  • There is not an intercom.
  • There is a hand sanitiser.
  • The height of the hand sanitiser is 123cm (4ft).
  • There is not a door release button when exiting.
  • Standard manual wheelchairs are available for people to borrow at this entrance.
  • The main door(s) open(s) automatically.
  • The door(s) is/are double width.
  • The width of the door opening is 190cm.
  • There is a small lip on the threshold of the entrance, with a height of 1.5cm or below.
  • There is a second set of doors.
  • The door(s) open(s) automatically.
  • The door(s) is/are double width.
  • The width of the door opening is 190cm.
  • There is a small lip on the threshold of the entrance, with a height of 1.5cm or below.
• Ramp/Slope Details View
  • The ramp/slope is located directly in front of the Colney Centre Entrance.
  • The ramp/slope gradient is slight.
• Comments View
  • This entrance is closed between 23:00 and 06:00 each day.
  • There is a car park ticket payment machine next to this entrance.

You are on Entrance (Colney Centre Reception Entrance). Skip to the next section.

Entrance (Colney Centre Reception Entrance)

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• Entrance Details View
  • This information is for the entrance located on Level 1 of the East Block.
  • The entrance area/door is clearly signed with the name of the service/department.
  • There is step free access at this entrance.
  • There is a bell/buzzer.
  • The height of the bell/buzzer is 132cm .
  • There is an intercom.
  • The height of the intercom is 132cm .
  • There is not a hand sanitiser.
  • There is not a door release button when exiting.
  • The main door(s) open(s) towards you (pull).
  • The door(s) is/are double width.
  • The door(s) is/are heavy.
  • The width of the door opening is 170cm.

You are on Reception (Colney Centre). Skip to the next section.

Reception (Colney Centre)

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• Reception View
  • The reception point is located ahead of you on entering the Colney Centre.
  • The reception point is approximately 4m (4yd 1ft) from the Colney Centre Reception Entrance.
  • The reception area/desk is clearly visible from the entrance.
  • There is step free access to the reception point.
  • There is a clear unobstructed route to the reception point.
  • There are no windows, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
  • The reception counter is not placed in front of a background which is patterned.
  • The lighting levels at the reception point are good.
  • The height of the reception counter is medium height (77cm - 109cm) .
  • There is not sufficient space to write or sign documents on the counter.
  • There is not a low section of the counter (76cm or below) available.
  • The counter is staffed.
  • There is not a hearing assistance system.
  • There is a touch screen.
  • Signs and universally accepted symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the building are provided in the reception area.
• Reception Waiting Area View
  • There is a waiting area close to the reception point.
  • Access to the waiting area is unobstructed.
  • The type of flooring is vinyl/laminate.
  • There is sufficient space for a wheelchair user to use the waiting area.
  • There are seats with armrests on both sides.
  • Some tables are permanently fixed.
  • The waiting room / area does not have background music playing.
  • There is not a flashing fire alarm beacon within the waiting room / area.
  • There is a television.
  • Subtitles are available.
  • Vending machines are available.
  • A water dispenser is available.
  • There is not a play area or toys/books for a child to play with.
  • There is space for an assistance dog to rest within the seating area.
  • Lighting levels are good.
• Comments View
  • There is a lower section set at 83cm.
  • There is no room to write on the lower section.

You are on Opening Times (Colney Centre Weybourne Day Unit). Skip to the next section.

Opening Times (Colney Centre Weybourne Day Unit)

• Monday 08:00 - 18:00.
• Tuesday 08:00 - 18:00.
• Wednesday 08:00 - 18:00.
• Thursday 08:00 - 18:00.
• Friday 08:00 - 18:00.
• Saturday Closed.
• Sunday Closed.

You are on Department / Service (Colney Centre - Weybourne Day Unit). Skip to the next section.

Department / Service (Colney Centre - Weybourne Day Unit)

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• Department / Service Access View
  • The Weybourne Day Unit is located inside the Colney Centre on Level 1 of the East Block.
  • There is a/are door(s) leading into the department/service.
  • The door(s) open(s) towards you (pull).
  • The door(s) is/are double width.
  • The door(s) is/are heavy.
  • The width of the door opening is 180cm .
  • There is not a bell/buzzer.
  • There is not an intercom.
  • There is a hand sanitiser.
  • The height of the hand sanitiser is 130cm (4ft 3in).
  • There is a door release button when exiting.
  • The height of the door release button is 115cm (3ft 9in).
  • There is level access throughout the department/service.
  • There is clear signage on the department/service.
  • The type of flooring is vinyl/laminate.
  • There is flooring in the department/service which is shiny and could cause issues with glare or look slippery to some people.
  • The department/service does play background music.
  • The lighting levels are adjustable.
• Department / Service Facilities View
  • This department/service has; accessible toilet facilities for everyone, sub receptions, a main reception and treatment rooms.
  • There are 2 consultation/treatment rooms in this department/service.
  • A hearing assistance system is not available in the department/service.
  • A mobile hoist is not available on the department/service.
  • There are accessible toilet facilities within the department/service.
  • There are standard toilet facilities within this department/service.
• Comments View
  • The accessible toilets are for all patients.

You are on Reception (Weybourne Day Unit Reception). Skip to the next section.

Reception (Weybourne Day Unit Reception)

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• Reception View
  • The reception point is located to the left as you enter the Weybourne Day Unit.
  • The reception point is approximately 11m (12yd 1in) from the Weybourne Day Unit entrance.
  • The reception area/desk is clearly visible from the entrance.
  • There is step free access to the reception point.
  • There is a clear unobstructed route to the reception point.
  • There are no windows, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
  • The reception counter is not placed in front of a background which is patterned.
  • The lighting levels at the reception point are good.
  • The height of the reception counter is high (110cm+) .
  • There is sufficient space to write or sign documents on the counter.
  • There is not a low section of the counter (76cm or below) available.
  • The counter is staffed.
  • There is not a hearing assistance system.
  • Signs and universally accepted symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the building are not provided in the reception area.

You are on Consultation / Treatment Room (Treatment Area). Skip to the next section.

Consultation / Treatment Room (Treatment Area)

• There is / are 1 consultation / treatment room(s) available.
• The name / number of the room surveyed was; Weybourne Day Unit.
• There is level access to the consultation / treatment room.
• There is not a/are not door(s) into the consultation / treatment room.
• The type of flooring is vinyl/laminate.
• There is room for a wheelchair user to manoeuvre.
• There is not a bed / couch.
• No chairs are permanently fixed.
• Some tables are permanently fixed.
• The room does have background music playing.
• There is a flashing fire alarm beacon within the room.
• Lighting levels are adjustable.

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• Comments View
  • This is one open plan treatment area, consisting of 20 treatment chairs.

You are on Consultation / Treatment Room (Side Room). Skip to the next section.

Consultation / Treatment Room (Side Room)

• There is / are 2 consultation / treatment room(s) available.
• The name / number of the room surveyed was; Side Room 2.
• There is level access to the consultation / treatment room.
• There is a/are door(s) into the consultation / treatment room.
• The door(s) open(s) away from you (push).
• The door(s) is/are single width with a locked extension leaf.
• The width of the door opening is 87cm (2ft 10in).
• The type of flooring is vinyl/laminate.
• There is not room for a wheelchair user to manoeuvre.
• There is a bed / couch.
• The bed / couch is adjustable.
• A hoist can be brought in from another department.
• There is not sufficient space next to the bed/couch for a mobile hoist to operate.
• There is a chair.
• No chairs are permanently fixed.
• The chair(s) is not/are not adjustable.
• All chairs have armrests available.
• Some tables are permanently fixed.
• The room does not have background music playing.
• There is not a flashing fire alarm beacon within the room.
• Lighting levels are adjustable.

You are on Accessible Toilet(s) (Right Hand Transfer). Skip to the next section.

Accessible Toilet(s) (Right Hand Transfer)

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• Location and Access View
  • This accessible toilet is located to the right on entering the Weybourne Unit.
  • This accessible toilet is approximately 2m (2yd 7in) from the Weybourne Day Unit entrance.
  • There is step-free access into the accessible toilet.
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • There is pictorial and written text signage on or near the toilet door.
  • The contrast between the external door and wall is good.
  • The door opens inwards.
  • The door is heavy.
  • The door is locked by a twist lock.
  • The width of the accessible toilet opening is 88cm.
  • The contrast between the internal door and wall is good.
  • The door has a horizontal grab rail.
  • The contrast between the horizontal grab rail and internal door is good.
• Toilet Features View
  • The dimensions of the accessible toilet are 160cm x 240cm.
  • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
  • The height of the light switch/pull cord is 115cm from floor level.
  • The lighting levels are moderate to good.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 98cm.
  • The transfer space is obstructed by a waste disposal bin.
  • There is a flush, however it is not on the transfer side (on top of the cistern).
  • There is not a spatula type lever flush.
  • There is a push button flush.
  • There is a dropdown rail on the transfer side.
  • The contrast between the dropdown rail(s) and wall is good.
  • There is a/are wall-mounted grab rail(s) available.
  • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
  • There is a vertical wall-mounted grab rail on the transfer side.
  • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
  • The contrast between the wall-mounted grab rail(s) and wall is good.
  • The contrast between the walls and floor is good.
  • There is an emergency alarm.
  • The emergency alarm is fully functional.
  • There is a red flashing fire alarm beacon within the toilet.
  • Disposal facilities are available in the toilet.
  • There is a/are female sanitary and pedal bin disposal units.
  • There is not a/are not coat hook(s).
• Additional Fixtures View
  • There is a mirror.
  • The mirror is placed at a lower level or at an angle for ease of use.
  • The toilet has a backrest.
  • The height of the toilet seat above floor level is 48cm (1ft 7in).
  • The toilet seat colour contrast is poor.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • The height of the toilet roll holder is 96cm (3ft 2in).
  • The contrast between the toilet roll holder and the wall is poor.
  • There is a wash basin.
  • The wash basin and tap(s) cannot be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
  • The height of the wash basin is 73cm (2ft 5in).
  • There are vertical wall-mounted grab rails on both sides of the wash basin.
  • The contrast between the wash basin wall-mounted grab rail(s) and wall is poor.
  • The wash basin tap type is lever.
  • There is a wall fixed soap dispenser.
  • The soap dispenser cannot be reached from seated on the toilet.
  • The height of the soap dispenser is 113cm.
  • There is a towel dispenser.
  • The towel dispenser cannot be reached from seated on the toilet.
  • The towel dispenser is placed higher than 100cm (3ft 3in).
  • The height of the towel dispenser is 106cm (3ft 6in).
  • There is not a hand dryer.

You are on Accessible Toilet(s) (Right Hand Transfer 2). Skip to the next section.

Accessible Toilet(s) (Right Hand Transfer 2)

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• Location and Access View
  • This accessible toilet is located to the right on entering Weybourne Day Unit entrance.
  • This accessible toilet is approximately 1m (3ft 3in) from the Weybourne Day Unit Entrance.
  • There is step-free access into the accessible toilet.
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • There is written text and pictorial signage on or near the toilet door.
  • The contrast between the external door and wall is good.
  • The door opens inwards.
  • The door is heavy.
  • The door is locked by a twist lock.
  • The width of the accessible toilet opening is 84cm.
  • The contrast between the internal door and wall is good.
  • The door does not have a horizontal grab rail.
• Toilet Features View
  • The dimensions of the accessible toilet are 230cm x 240cm.
  • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
  • The height of the light switch/pull cord is 135cm from floor level.
  • The lighting levels are moderate to good.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 140cm.
  • The transfer space is obstructed by a female sanitary bin.
  • There is a flush on the transfer side.
  • There is not a spatula type lever flush.
  • There is a lever flush.
  • There is a dropdown rail on the transfer side.
  • The contrast between the dropdown rail(s) and wall is poor.
  • There is a/are wall-mounted grab rail(s) available.
  • As you face the toilet the wall-mounted grab rail(s) is/are on the right.
  • There is not a vertical wall-mounted grab rail on the transfer side.
  • There is not a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
  • The contrast between the wall-mounted grab rail(s) and wall is good.
  • The contrast between the walls and floor is good.
  • There is an emergency alarm.
  • The emergency alarm is fully functional.
  • There is a red flashing fire alarm beacon within the toilet.
  • Disposal facilities are available in the toilet.
  • There is a/are female sanitary, nappy/incontinence items bin and pedal bin disposal units.
  • There is a/are coat hook(s).
  • The height of the coat hook is 157cm from the floor.
• Additional Fixtures View
  • There is a mirror.
  • The mirror is not placed at a lower level or at an angle for ease of use.
  • The toilet has a backrest.
  • The height of the toilet seat above floor level is 48cm (1ft 7in).
  • The toilet seat colour contrast is poor.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • The height of the toilet roll holder is 98cm (3ft 3in).
  • The contrast between the toilet roll holder and the wall is good.
  • There is a wash basin.
  • The wash basin and tap(s) can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
  • There are vertical wall-mounted grab rails on both sides of the wash basin.
  • The contrast between the wash basin wall-mounted grab rail(s) and wall is good.
  • The wash basin tap type is lever.
  • There is a wall fixed soap dispenser.
  • The soap dispenser can be reached from seated on the toilet.
  • The height of the soap dispenser is 115cm.
  • There is a towel dispenser.
  • The towel dispenser cannot be reached from seated on the toilet.
  • The towel dispenser is placed higher than 100cm (3ft 3in).
  • The height of the towel dispenser is 106cm (3ft 6in).
  • The contrast between the towel dispenser and the wall is poor.
  • There is not a hand dryer.

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Related Access Guides

• To view other Detailed Access Guides that are related to this one please use the links below.
• Norfolk and Norwich University Hospital Centre Block link (new tab) - click here.
• Norfolk and Norwich University Hospital East Block link (new tab) - click here.
• Colney Centre - Outpatients link (new tab) - click here.
• Car Parking link (new tab) - click here.