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Colney - Waxham Unit

Norfolk and Norwich University Hospital , Colney Lane, Norwich , NR4 7UY

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Access Guide

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Getting To (Colney - Waxham Unit)

Parking (Car Park J - Oncology Patients Only)

  • Car Park View
    • The car park is located to the south of the East Block, in front of the Colney Centre entrance.
    • The car park is open air/surface.
    • The car park surface consists of tarmac.
    • There are 4 designated Blue Badge parking bays available.
    • The Blue Badge bays are clearly marked.
    • The surveyed Blue Badge parking bay dimensions are 230cm (width) x 480cm (depth).
    • There is a marked zone to both sides but not at the rear.
    • The width of the marked zone is 130cm.
    • The nearest designated bay is 10m from the Colney Centre entrance.
    • The most accessible route from the Blue Badge parking has step-free level access.
    • This route has uneven surfaces and bollards.
    • There is a dropped kerb with tactile paving from the designated Blue Badge parking.
  • Charges and Restrictions View
    • This car park is for visitors only.
    • Parking is free for Blue Badge holders but not all users.
    • This parking is only for renal patients and patients attending the Colney Centre.
  • Electric Vehicle Charging Points View
    • Electric Vehicle charging points are not available.
  • Drop-off Point View
    • There is not a designated drop-off point available.

Entrance (Colney Centre Entrance)

  • This entrance is located at the rear left side of the hospital.
  • The approach to the entrance has bollards.
  • The entrance area is clearly signed.
  • There is a canopy or recess which provides weather protection at the entrance.
  • There is step-free access via slope at the entrance.
  • The slope has a slight gradient.
  • The height of the hand sanitiser is 122cm.
  • There are double automatic doors at this entrance.
  • The doors open by sliding.
  • The width of the opening is 189cm.
  • There is a small lip on the threshold of the opening.
  • The doors have a low visual contrast.
  • There is a second set of double automatic doors .
  • The second set of doors open by sliding.
  • The width of the opening is 191cm.
  • The second set of doors have a low visual contrast.
  • The minimum width between the bollards is 172cm.
  • There is step-free level access as you enter.

Entrance (Colney Centre Reception)

  • This entrance is located ahead from the Colney Centre entrance.
  • The entrance area is clearly signed.
  • There is step-free level access at the entrance.
  • There are double automatic doors, which are push pad activated.
  • The height of the push pad is 61cm.
  • The doors open towards you.
  • The width of the opening is 169cm.
  • The doors have a high colour contrast.

Department / Service (Colney - Waxham Unit)

  • Location and Access View
  • Getting Around View
    • There is step-free level access throughout all areas.
    • There is a manual door along one of the circulation routes.
    • There is a high colour contrast between the walls and floor along circulation routes.
    • Some flooring is shiny.
    • There is background noise in some areas of the venue.
    • Wayfinding signage is provided.
    • Lighting levels were even at the time of the survey.
  • Facilities and Services View
    • Seating available in this area includes: chairs with armrests and chairs without armrests.
    • Some seating is fixed.
    • Furniture available in this area includes: coffee tables.
    • Some tables are fixed.
    • There is not a hearing assistance system.
    • There is a mobile hoist in this area.

Toilet and Changing Facilities (Colney - Waxham Unit)

  • Toilet Facilities View
    • There are 6 toilets with adaptations.
    • The toilets with adaptations are located at the start and middle of the main department corridor, and by the changing area along the corridor to the right at the end of the main department corridor.
    • The transfer space varies between toilets with adaptations.
    • Shared step-free standard toilet facilities are located at the end of the main department corridor, on the right.
  • Changing Facilities View
    • Changing facilities with adaptations are located at the end of the main department corridor, and to the right from the end of the main department corridor.

Reception (Colney Centre)

  • Location View
    • The reception is located ahead from the Colney Centre Reception entrance.
    • The distance from the Colney Centre Reception entrance is 4m.
  • Route View
    • The most accessible route to the reception has step-free level access.
    • There are no doors to open along the most accessible route.
  • Access View
    • There is step-free level access to the reception.
    • The height of the reception desk is 110cm.
    • There is a lowered section at the desk.
    • The height of the lowered section is 76cm.
    • The reception has patterned/distracting backgrounds which may affect the ability of someone to lip read.
    • There is not a hearing assistance system.
    • There may be background noise in this area.
    • Lighting levels were even at the time of the survey.

Seating Area (Reception Waiting Area)

  • Location and Access View
    • The waiting area is located immediately as you enter through the Colney Centre Reception entrance.
    • The most accessible route has step-free level access.
    • There are no doors to open along the most accessible route.
    • There is step-free level access to this area.
  • Seating Area View
    • There is step-free level access throughout the seating area.
    • There is some room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
    • There is space for an assistance dog to rest in the seating area.
    • The walls and floor have a high colour contrast.
    • Seating available in this area includes: chairs with armrests and chairs without armrests.
    • Some seating is fixed.
    • Furniture available in this area includes: tables and coffee tables.
    • Some tables are fixed.
    • The surface height of the tables/desks is not suitable for wheelchair users.
    • The clear height under the tables/desks is not suitable for wheelchair users.
    • There may be background noise in this area.

Seating Area (Waxham Unit Waiting Area)

  • Location and Access View
    • The waiting area is at the end of the main department corridor, on the right.
    • The most accessible route has step-free level access.
    • Doors are held open along the most accessible route.
    • There is step-free level access to this area.
    • There are double manual doors.
    • The doors are permanently held open.
    • The width of the opening is 171cm.
    • The doors have a high colour contrast.
  • Seating Area View
    • There is step-free level access throughout the seating area.
    • There is some room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
    • There is space for an assistance dog to rest in the seating area.
    • The walls and floor have a high colour contrast.
    • Some flooring is shiny.
    • Seating available in this area includes: chairs with armrests and chairs without armrests.
    • Some seating is fixed.
    • Furniture available in this area includes: coffee tables.
    • There is background noise in this area.

Changing Room with Adaptations

  • Location and Access View
    • The changing room surveyed is located at the end of the main department corridor, and then to the right through the Waxham Unit waiting area.
    • The distance from the Colney Centre Reception entrance is 40m.
    • The most accessible route to the changing room has step-free level access.
    • There are manual doors along the most accessible route.
    • There is step-free level access into the changing room.
    • There is not any signage on or near the door.
    • The door opens inwards and has a low colour contrast.
    • The door is easy to open.
    • The width of the opening is 89cm.
    • The door has a sliding bolt lock.
    • Internally the door has a low colour contrast.
    • There is not a grab rail on the internal door.
  • Dimensions and Features View
    • Changing facilities available in the changing room include: a chair.
    • The dimensions of the changing room are 238cm (width) x 205cm (depth).
    • There is room for a wheelchair user to manoeuvre.
    • There is a pull cord emergency alarm within 10cm from the floor.
    • There is a long mirror.
    • There is no shelf.
    • The cubicle has no disposal facilities.
    • There is one coat hook.
    • The coat hook is 151cm from the floor.
    • The walls and floor have a high colour contrast.
    • Lighting levels were even at the time of the survey.

Imaging Room (CT)

  • The room surveyed was CT2.
  • The room is located along the main department corridor, on the left.
  • The most accessible route to the room has step-free level access.
  • There are manual doors along the most accessible route.
  • Imaging Room View
    • There is no signage on or near the door.
    • There is step-free level access into the room.
    • There is a single manual door.
    • The door opens away from you.
    • The door is easy to open.
    • There is a locked extension leaf.
    • The width of the opening is 86cm.
    • The door has a high colour contrast.
    • There is step-free level access throughout.
    • There is room for a wheelchair user to manoeuvre.
    • There is space for an assistance dog to rest.
    • The walls and floor have a high colour contrast.
    • The treatment table is free standing and height adjustable.
    • The length of the treatment table is 220cm.
    • There is not a hearing assistance system.
    • There is no (or very little) background noise in this room.
    • Lighting levels were even at the time of the survey.
    • Lighting levels are adjustable.

Consultation / Medical Room (LINAC Treatment Room)

  • The room surveyed was LT 1.
  • The room is located at the end of the main department corridor, and then to the left.
  • The most accessible route to the room has step-free level access.
  • Doors are held open along the most accessible route.
  • There is step-free level access into the room.
  • The treatment room has no door, but is along a curved corridor behind a curtain, to ensure privacy.
  • There is step-free level access throughout.
  • There is room for a wheelchair user to manoeuvre.
  • There is space for an assistance dog to rest.
  • The walls and floor have a high colour contrast.
  • The treatment table is free standing and height adjustable.
  • The length of the treatment table is 200cm.
  • There is not a hearing assistance system.
  • There is no (or very little) background noise in this room.
  • Lighting levels were even at the time of the survey.

Toilet with Adaptations (Right Hand Transfer)

  • Location View
    • The toilet surveyed is located at the end of the main department corridor, to the right through the Waxham Unit waiting area, and then on the right by the changing cubicles.
    • The distance from the Colney Centre Reception entrance is 60m.
  • Route View
    • The most accessible route to the toilet has step-free level access.
    • There are manual doors along the most accessible route.
  • Access View
    • There is step-free level access into the facility.
    • There is pictorial, written text and dementia friendly signage on or near the door.
    • The door opens inwards and has a high colour contrast.
    • The door is easy to open.
    • The width of the opening is 84cm.
    • The door has a twist lock.
    • Internally the door has a high colour contrast.
    • There is not a grab rail on the internal door.
  • Dimensions and Features View
    • The dimensions of the cubicle are 220cm (width) x 225cm (depth).
    • There is not room for a wheelchair user to manoeuvre.
    • There is a lateral transfer space to the right as you face the toilet.
    • The lateral transfer space is 112cm (from the side of the toilet pan).
    • There is a lever flush for the toilet.
    • The flush is on the transfer side.
    • There is a horizontal grab rail on the transfer side.
    • The horizontal grab rail has a high colour contrast.
    • There is no vertical grab rail for the toilet.
    • There are dropdown grab rails on both sides of the toilet.
    • The dropdown grab rails have a high colour contrast.
    • The toilet seat is 46cm from the floor.
    • The toilet seat has a low colour contrast.
    • The toilet has a padded backrest.
    • The toilet roll holder cannot be reached when seated on the toilet.
    • The toilet roll holder has a medium colour contrast.
    • The toilet roll holder is 96cm from the floor.
    • The wash basin has a lever mixer tap.
    • The wash basin and tap can be reached when seated on the toilet.
    • The wash basin is 79cm from the floor.
    • There are vertical grab rails on both sides of the wash basin.
    • The wash basin grab rails have a high colour contrast.
    • There is a wall mounted soap dispenser.
    • The soap dispenser can be reached when seated on the toilet.
    • The soap dispenser has a medium colour contrast.
    • The soap dispenser is 111cm from the floor.
    • There is a wall mounted towel dispenser.
    • The towel dispenser cannot be reached when seated on the toilet.
    • The towel dispenser has a medium colour contrast.
    • The towel dispenser is 104cm from the floor.
    • There is not a hand dryer.
    • There is a pull cord emergency alarm within 10cm from the floor.
    • There is a mirror.
    • There is no shelf.
    • The cubicle has a waste bin, a pedal bin and a clinical waste bin.
    • There is one coat hook.
    • The coat hook is 157cm from the floor.
    • The walls and floor have a high colour contrast.
    • Lighting levels were even at the time of the survey.

Exit (Colney Centre)

  • The exit area is clearly signed.
  • There is step-free level access at the exit.
  • There are double manual doors.
  • The doors open towards you.
  • There is a push button to exit at a height of 136cm.
  • The doors require effort to open.
  • The width of the opening is 170cm.
  • The doors have a high colour contrast.