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Coronary Care Unit - Primary Percutaneous Coronary Intervention (PPCI)

Norfolk and Norwich University Hospital , Colney Lane , Norwich, Norfolk, NR4 7UY

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COVID-19 Information (Norfolk and Norwich University Hospitals NHS Foundation Trust)

Getting To The Hospital

  • By Road View
    • The Hospital is located off the Norwich Southern Bypass - A47 on the South West side of Norwich City Centre. Leave the A47 to join the B1108 Watton Road. Follow this road until the junction and take a right onto Colney Lane. Continue on this road and the Hospital site is located straight ahead.
    • There are multiple car parks around the site. The car parking is free for Blue Badge holders, but the ticket must be validated at the Outpatients reception.
  • By Bus View
    • The bus services are run by First Group and Konect Bus. The services include 3, 4, 9A, 11, 1, 13A, 21, 21A, 22, 22A, 26 and 26A from Bus Stand A. From Bus Stand B the buses are run by Konect Bus, the services include 3, 4, 9 and 510 - Park and Ride.
    • There is an onsite bus stop.
    • There are two bus stops on site which are located in front of the Centre Block of the Hospital.
    • The bus stops have shelters which have seating/rest bar in them. There is space for wheelchairs to manoeuvre.
    • There is a level block paved and tarmac pathway around the front of the hospital which links East, West Outpatient and Centre Blocks of the hospital.
  • By Train View
    • The nearest train station is Norwich. The services which operate from here are Abellio Greater Anglia and East Midland Trains. The station is approximately a 20 minute taxi ride from the Hospital.
  • Useful Links View
  • Comments View
    • To view a map of the hospital, please click on this link and download the map.
    • http://www.nnuh.nhs.uk/publication/nnuh-map.

Getting Help and Assistance

  • There is a Patient Advice and Liaison Service (PALS) at the hospital.
  • The Patient Advice and Liaison Service (PALS) is located in West Outpatients next to the Outpatients reception.
  • The telephone number for the Patient Advice and Liaison Service (PALS) is 01603 289036/01603 289045.
  • The email address for the Patient Advice and Liaison Service (PALS) is [email protected]
  • There are volunteers available for help and assistance at the hospital.
  • Volunteers can be found at the entrances of the Hospital and throughout the buildings.
  • Documents are available in an alternative format and can be provided to include: Braille on request, large print on request, Makaton on request, different languages on request, voice recognition CD on request and audio on request.
  • There is not an assistance dog toilet or toileting area on the hospital site.
  • Water bowls for assistance dogs are not available.
  • BSL interpreters can be provided on request.
  • Language interpreters can be provided on request.
  • A mobility scooter charging point is not available at the hospital.
  • Mobility aids are available to help patients move around and include; wheelchairs, walking frames and crutches.
  • To obtain mobility aids please contact Inpatient receptions.
  • There is a Changing Places facility at this hospital which is located in East Outpatients Physiotherapy.
  • Comments View
    • INTRAN is available and staff have access to INTRAN App on i-pads for use with patients where appropriate.

Hospital Parking (Car Park M - Ward Parking)

  • Parking View
    • The hospital does have a dedicated car park.
    • The car park is located at the rear of the hospital.
    • The car park type is open air/surface.
    • The car park does not have a height restriction barrier.
    • The car park does have a barrier control system.
    • There is a touchscreen at the barrier.
    • The barrier controls/touchscreen can be reached from the car.
    • The car park surface is tarmac and block paving.
    • There is a/are clearly marked/signposted Blue Badge parking bay(s) available.
    • The Blue Badge bay(s) markings are faded.
    • There is/are 8 designated Blue Badge parking bay(s) within the hospital car park.
    • The dimensions of the designated Blue Badge parking bay(s) surveyed are 320cm x 485cm (10ft 6in x 15ft 11in).
    • There is not a 120cm hatched zone around the Blue Badge parking bay(s).
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
  • Drop-off Point View
    • There is not a designated drop-off point.
  • Paying View
    • There are parking charges for the hospital car park.
    • Payment signs are provided.
    • Payment signs are clearly presented.
    • Payment signs are located at the entrance to the car park and at the payment machines in the hospital building.
    • Payment signs do make it clear if parking charges apply to Blue Badge holders.
    • Parking is free for Blue Badge holders.
    • Payment machines are located inside the hospital building.
    • There is a payment machine at a convenient height for wheelchair users.
    • There is a level turning space (minimum 185cm x 210cm) in front of the payment machine(s).
  • Access to the Hospital View
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is/are dropped kerbs.
    • The hospital entrance is not clearly visible from the car park.
    • The route from the car park to the hospital entrance is not clearly signposted.
    • The nearest designated Blue Badge parking bay is approximately 85m (92yd 2ft) from the Inpatients West and Centre Block Entrance.

Hospital Parking (Car Park K - Ward Parking)

  • Parking View
    • The hospital does have a dedicated car park.
    • The car parking facilities are for Blue Badge holders and staff only.
    • The car park is located at the rear of the hospital.
    • The car park type is open air/surface.
    • The car park does not have a height restriction barrier.
    • The car park does have a barrier control system.
    • There is a touchscreen at the barrier.
    • The barrier controls/touchscreen can be reached from the car.
    • The car park surface is tarmac.
    • There is a/are clearly marked/signposted Blue Badge parking bay(s) available.
    • The Blue Badge bay(s) markings are faded.
    • There is/are 4 designated Blue Badge parking bay(s) within the hospital car park.
    • The dimensions of the designated Blue Badge parking bay(s) surveyed are 290cm x 480cm (9ft 6in x 15ft 9in).
    • There is not a 120cm hatched zone around the Blue Badge parking bay(s).
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
  • Drop-off Point View
    • There is not a designated drop-off point.
  • Paying View
    • There are parking charges for the hospital car park.
    • Payment signs are provided.
    • Payment signs are clearly presented.
    • Payment signs are located at the entrance to the car park and at the payment machines in the hospital building.
    • Payment signs do make it clear if parking charges apply to Blue Badge holders.
    • Parking is free for Blue Badge holders.
    • Payment machines are located inside the hospital building.
    • There is a payment machine at a convenient height for wheelchair users.
    • There is a level turning space (minimum 185cm x 210cm) in front of the payment machine(s).
  • Access to the Hospital View
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is/are dropped kerbs.
    • The hospital entrance is clearly visible from the car park.
    • The nearest designated Blue Badge parking bay is approximately 85m (92yd 2ft) from the Inpatients East and Centre Block Entrance.

Hospital Parking (Car Park L - Inpatients East and Centre Block Accessible Parking)

  • Parking View
    • The hospital does have a dedicated car park.
    • The car parking facilities are for Blue Badge holders only.
    • The car park is located at the rear of the hospital.
    • The car park type is open air/surface.
    • The car park does not have a height restriction barrier.
    • The car park does have a barrier control system.
    • There is a touchscreen at the barrier.
    • The barrier controls/touchscreen can be reached from the car.
    • The car park surface is tarmac and block paving.
    • There is a/are clearly marked/signposted Blue Badge parking bay(s) available.
    • The Blue Badge bay(s) markings are faded.
    • There is/are 8 designated Blue Badge parking bay(s) within the hospital car park.
    • The dimensions of the designated Blue Badge parking bay(s) surveyed are 260cm x 468cm (8ft 6in x 15ft 4in).
    • There is not a 120cm hatched zone around the Blue Badge parking bay(s).
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
  • Drop-off Point View
    • There is not a designated drop-off point.
  • Paying View
    • There are parking charges for the hospital car park.
    • Payment signs are provided.
    • Payment signs are clearly presented.
    • Payment signs are located at the entrance to the car park and at the payment machines in the hospital building.
    • Payment signs do make it clear if parking charges apply to Blue Badge holders.
    • Parking is free for Blue Badge holders.
    • Payment machines are located inside the hospital building.
    • There is a payment machine at a convenient height for wheelchair users.
    • There is a level turning space (minimum 185cm x 210cm) in front of the payment machine(s).
  • Access to the Hospital View
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is/are dropped kerbs.
    • The hospital entrance is clearly visible from the car park.
    • The nearest designated Blue Badge parking bay is approximately 20m (21yd 2ft) from the Inpatients East and Centre Block Entrance.

Hospital Parking (Car Park H - East Outpatients)

  • Parking View
    • The hospital does have a dedicated car park.
    • The car park is located to the front left of the hospital.
    • The car park type is open air/surface.
    • The car park does not have a height restriction barrier.
    • The car park does have a barrier control system.
    • There is a touchscreen at the barrier.
    • The barrier controls/touchscreen can be reached from the car.
    • The car park surface is block paving.
    • There is not a/are not clearly marked/signposted Blue Badge parking bay(s) available.
  • Drop-off Point View
    • There is not a designated drop-off point.
  • Paying View
    • There are parking charges for the hospital car park.
    • Payment signs are provided.
    • Payment signs are clearly presented.
    • Payment signs are located at the entrance to the car park and at the payment machines in the hospital building.
    • Payment signs do make it clear if parking charges apply to Blue Badge holders.
    • Parking is free for Blue Badge holders.
    • Payment machines are located inside the hospital building.
    • There is a payment machine at a convenient height for wheelchair users.
    • There is a level turning space (minimum 185cm x 210cm) in front of the payment machine(s).
  • Access to the Hospital View
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is/are dropped kerbs.
    • The hospital entrance is clearly visible from the car park.

Getting To (Coronary Care Unit - Primary Percutaneous Coronary Intervention (PPCI))

  • Coronary Care Unit - Primary Percutaneous Coronary Intervention (PPCI) is/are located on Level 2 of the Centre Block.
  • Access to Coronary Care Unit - Primary Percutaneous Coronary Intervention (PPCI) is via the Inpatients East and Centre Block Entrance.
  • Enter via Inpatients East and Centre Block Entrance and turn right into the East Block. Go straight ahead until you reach the lifts on the left. Take the lift up to Level 3. Exit the lift, turn left and then left again. The entrance to the department is located on the right.
  • There is step free access, via lift, to Coronary Care Unit - Primary Percutaneous Coronary Intervention (PPCI).
  • Coronary Care Unit - Primary Percutaneous Coronary Intervention (PPCI) is approximately 28m from the East Block lifts.
  • There is a/are manual, heavy, double door(s) between the Inpatients East and Centre Block Entrance and the department/service.
  • Wayfinding signage is provided.
  • Dementia friendly signage is not provided.
  • There is some flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.
  • There is some flooring in corridors which includes patterns or colours which could be confusing or look like steps or holes to some people.

Outside Access (Inpatients East and Centre Block Entrance)

  • Entrance Details View
    • This information is for the entrance located at the rear of the Hospital.
    • The entrance area/door is clearly signed.
    • There is ramped/sloped access at this entrance.
    • There is a canopy or recess which provides weather protection at this entrance.
    • There are bollards outside this entrance.
    • The minimum width between the bollards/wall is 121cm.
    • The bollard(s) does/do not have a good colour contrast to prevent them being hazardous to visually impaired people.
    • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
    • There is not a bell/buzzer.
    • There is not an intercom.
    • There is a hand sanitiser.
    • The height of the hand sanitiser is 125cm (4ft 1in).
    • There is not a door release button when exiting.
    • Standard manual wheelchairs are available for people to borrow at this entrance.
    • The main door(s) open(s) automatically.
    • The door(s) is/are double width.
    • The width of the door opening is 190cm.
    • There is a small lip on the threshold of the entrance, with a height of 1.5cm or below.
    • There is a second set of doors.
    • The door(s) open(s) automatically.
    • The door(s) is/are double width.
    • The width of the door opening is 188cm.
    • There is a small lip on the threshold of the entrance, with a height of 1.5cm or below.
  • Ramp/Slope Details View
    • The ramp/slope is located directly in front of the Inpatients East and Centre Block Entrance.
    • The ramp/slope gradient is slight.
  • Comments View
    • This entrance is locked between 23:00 and 06:00 each day.
    • There is a car park ticket payment machine next to this entrance.

Other Floors (East Block Stairs)

  • Stairs View
    • Signs indicating the location of the stairs are not clearly visible from the entrance.
    • There are manual, double doors which may be difficult to open to enter and exit the stairwell on all floors.
    • The floors which are accessible by stairs are 1,2,3.
    • There are 15+ steps between floors.
    • The height of the step(s) is/are between the recommended 15cm and 18cm.
    • The going of the step(s) is/are not between the recommended 30cm and 45cm.
    • The steps are clearly marked.
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • Handrails are at the recommended height (90cm-100cm).
    • Handrails do cover the flight of stairs throughout its length.
    • Handrails are easy to grip.
    • Handrails do not extend horizontally beyond the first and last steps.
    • There is a landing.
    • Clear signs indicating the facilities on each floor of the building are provided on landings.
    • The lighting levels are varied.
  • Comments View
    • There are several identical sets of stairs throughout East Block.

Lift (East Block Lifts)

  • There is a lift for public use.
  • The lift is located on the main East Block corridor.
  • Signs indicating the location of this lift are not clearly visible from the entrance.
  • The lift is approximately 45m (49yd 8in) from the Inpatients East and Centre Block Entrance.
  • The lift is a standard lift.
  • Staff do not need to be notified for use of the lift.
  • The floors which are accessible by this lift are 1,2,3.
  • Clear signs indicating the facilities on each floor are provided on lift lobby landings.
  • There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
  • Lift doors do contrast visually with lift lobby walls.
  • The external controls for the lift are within 90cm - 110cm from the floor.
  • The colour contrast between the external lift controls and the control plate is good.
  • The colour contrast between the external lift control plate and the wall is good.
  • The clear door width is 130cm (4ft 3in).
  • The dimensions of the lift are 180cm x 270cm (5ft 11in x 8ft 10in).
  • There are not separate entry and exit doors in the lift.
  • There is a mirror to aid reversing out of the lift.
  • There is a list of floor services available within the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The internal controls for the lift are within 90cm - 120cm from the floor.
  • There is a hearing loop system.
  • The lift does have Braille markings.
  • The lift does have tactile markings.
  • The lighting level in the lift is good.

Opening Times

  • The venue is open 24hrs.

Department / Service (Coronary Care Unit - Primary Percutaneous Coronary Intervention (PPCI))

  • Department / Service Access View
    • The Coronary Care Unit - Primary Percutaneous Coronary Intervention (PPCI) is located on Level 3 of East Block.
    • There is a/are door(s) leading into the department/service.
    • The door(s) open(s) towards you (pull).
    • The door(s) is/are double width.
    • The door(s) is/are heavy.
    • The width of the door opening is 177cm.
    • There is a bell/buzzer.
    • The height of the bell/buzzer is 133cm (4ft 4in).
    • There is an intercom.
    • The height of the intercom is 133cm (4ft 4in).
    • There is a hand sanitiser.
    • The height of the hand sanitiser is 100cm (3ft 3in).
    • There is a door release button when exiting.
    • The height of the door release button is 133cm (4ft 4in).
    • There is level access throughout the department/service.
    • There is clear signage on the department/service.
    • The type of flooring is vinyl/laminate.
    • There is some flooring in the department/service which is shiny and could cause issues with glare or look slippery to some people.
    • There is some flooring in the department/service which includes patterns or colours which could be confusing or look like steps or holes to some people.
    • The department/service does not play background music.
    • The lighting levels are medium.
  • Department / Service Facilities View
    • This department/service has; a main reception and ambulant toilet facilities.
    • A hearing assistance system is not available in the department/service.
    • A mobile hoist is not available on the department/service.
    • There are accessible toilet facilities within the department/service.
    • There are standard toilet facilities within this department/service.
  • Comments View
    • There are 8 siderooms with no ensuites, which were all occupied at the time of survey. The patients generally do not stay over night and get moved to a ward after their procedure.

Washroom (Shower)

  • Washroom Details View
    • The washroom surveyed has a wheel in shower, a toilet and a wash basin.
    • There is/are 1 washroom(s) of this type in the department.
    • There is step free access to the washroom surveyed once inside the ward.
    • This washroom is interchangeable between male and female.
    • There is pictorial signage on or near the washroom door.
    • The washroom door(s) open(s) inwards and outwards.
    • The door(s) is/are locked by a twist lock.
    • The door(s) is/are heavy to open.
    • The width of the door opening is 80cm (2ft 7in).
    • The dimensions of the washroom are 280cm x 285cm (9ft 2in x 9ft 4in).
    • The washroom does have an unobstructed minimum turning space of 150cm x 150cm.
    • There is an emergency pull cord alarm.
    • The emergency pull cord alarm is within reach and fully functional.
    • There is not a flashing fire alarm beacon within the washroom.
    • There is not a coat hook in the washroom.
    • There is a mirror.
    • There is not a tall mirror, with suitable specifications, for ease of use.
    • There is a wash basin.
    • The wash basin cannot be reached from seated on the toilet.
    • The height of the wash basin is 77cm.
    • As you face the wash basin the wall-mounted grab rails are on both sides.
    • The tap type is sensor. It is a mixer tap.
    • There is a soap dispenser.
    • The soap dispenser cannot be reached from seated on the toilet.
    • The height of the soap dispenser is 115cm.
    • There is a towel dispenser.
    • The towel dispenser cannot be reached from seated on the toilet.
    • The height of the towel dispenser is 100cm.
    • There is not a hand dryer.
    • Disposal facilities are available.
    • The washroom has a non-slip floor.
  • Toilet Details View
    • The height of the toilet seat above floor level is 48cm (1ft 7in).
    • There is a rail with a padded back rest.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 200cm.
    • There is a flush on the transfer side.
    • There is a dropdown rail on the transfer side.
    • As you face the toilet the wall-mounted grab rails are on the left.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The height of the toilet roll holder is 90cm.
    • There is not a colostomy changing shelf for standing users next to the toilet.
  • Shower Details View
    • There is a wheel in shower.
    • The shower head is height adjustable.
    • The shower control type is lever.
    • A shower chair is available.
    • There are wall-mounted grab rails available for the shower.
  • Colour Contrast and Lighting View
    • The colour contrast between the external washroom door and wall is good.
    • The colour contrast between the internal washroom door and wall is good.
    • The colour contrast between the dropdown rail(s) and wall is good.
    • The colour contrast between the wall-mounted grab rails to the left of the toilet and wall is good.
    • The toilet seat colour contrast is good.
    • The colour contrast between the shower wall-mounted grab rails and wall is good.
    • The colour contrast between the washroom floor and walls is good.
    • Lighting levels are bright.

Accessible Toilet(s) (Left Hand Transfer)

  • Location and Access View
    • This accessible toilet is located off the main corridor.
    • This accessible toilet is approximately 18m (19yd 2ft) from the Coronary Care Unit - Primary Percutaneous Coronary Intervention (PPCI) entrance.
    • There is step-free access to the accessible toilet.
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • There is pictorial and written text signage on or near the toilet door.
    • The contrast between the external door and wall is good.
    • The door opens inwards and outwards.
    • The door is heavy.
    • The door is locked by a lever twist.
    • The width of the accessible toilet opening is 84cm (2ft 9in).
    • The contrast between the internal door and wall is good.
    • The door has a horizontal grab rail.
    • The contrast between the horizontal grab rail and internal door is good.
  • Toilet Features View
    • The dimensions of the accessible toilet are 188cm x 222cm (6ft 2in x 7ft 3in).
    • The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
    • The lighting levels are good.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 118cm (3ft 10in).
    • The transfer space is obstructed by a female sanitary bin and a waste disposal bin.
    • There is a flush on the transfer side.
    • There is not a spatula type lever flush.
    • There is a lever flush.
    • There is a dropdown rail on the transfer side.
    • The contrast between the dropdown rail(s) and wall is good.
    • There is a/are wall-mounted grab rail(s) available.
    • As you face the toilet the wall-mounted grab rail(s) is/are on the right.
    • There is not a vertical wall-mounted grab rail on the transfer side.
    • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
    • The contrast between the wall-mounted grab rail(s) and wall is good.
    • The contrast between the wall-mounted grab rail(s) to the right of the toilet and wall is good.
    • The contrast between the walls and floor is good.
    • There is an emergency alarm.
    • The emergency pull cord alarm is fully functional.
    • There is not a red flashing fire alarm beacon within the toilet.
    • Disposal facilities are available in the toilet.
    • There is a/are female sanitary and general waste (with lid) disposal units.
    • There is not a/are not coat hook(s).
  • Additional Fixtures View
    • There is a mirror.
    • The mirror is not placed at a lower level or at an angle for ease of use.
    • The toilet has a backrest.
    • The height of the toilet seat above floor level is 48cm (1ft 7in).
    • The toilet seat colour contrast is good.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • The height of the toilet roll holder is 80cm (2ft 7in).
    • The contrast between the toilet roll holder and the wall is good.
    • There is a wash basin.
    • The wash basin and tap(s) cannot be reached from seated on the toilet.
    • The wash basin is placed higher than 74cm (2ft 5in).
    • The height of the wash basin is 78cm (2ft 7in).
    • There are vertical wall-mounted grab rails on both sides of the wash basin.
    • The contrast between the wash basin wall-mounted grab rail(s) and wall is good.
    • The wash basin tap type is lever mixer.
    • There is a wall fixed soap dispenser.
    • The soap dispenser cannot be reached from seated on the toilet.
    • The height of the soap dispenser is 117cm.
    • There is a towel dispenser.
    • The towel dispenser cannot be reached from seated on the toilet.
    • The towel dispenser is placed higher than 100cm (3ft 3in).
    • The height of the towel dispenser is 115cm (3ft 9in).
    • The contrast between the towel dispenser and the wall is fair.
    • There is not a hand dryer.

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