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Level 2 Physiotherapy

Norfolk and Norwich University Hospital , Colney Lane, Norwich , NR4 7UY

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Access Guide

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Getting To (Level 2 Physiotherapy)

Parking (Car Park F)

  • Car Park View
    • The car park is located at the front centre of the hospital.
    • The car park is open air/surface.
    • The car park surface consists of block paving.
    • There are 15+ designated Blue Badge parking bays available.
    • The Blue Badge bays are clearly marked.
    • The surveyed Blue Badge parking bay dimensions are 237cm (width) x 522cm (depth).
    • The hatched/marked zones vary between bays.
    • The width of the marked zone is 210cm.
    • The dimensions of the designated Blue Badge parking bays vary in size.
    • The nearest designated bay is 65m from the West Atrium entrance.
    • The most accessible route from the Blue Badge parking has slight ramps or slopes.
    • There is a dropped kerb with tactile paving from the designated Blue Badge parking.
  • Charges and Restrictions View
    • This car park is for visitors and Blue Badge holders only.
    • Parking is not free for all users.
    • Parking is free for Blue Badge holders.
    • Clearly presented parking signs are available.
    • Payment machines are located inside the main building.
    • There is not a payment machine with controls at a suitable height for a wheelchair user.
    • View information on parking policies/charges (opens new tab).
  • Drop-off Point View
    • There is not a designated drop-off point available.

Entrance (Out-Patients East Entrance)

  • This entrance is located on the left side of the front of the hospital.
  • The approach to the entrance has bollards.
  • The entrance area is clearly signed.
  • There is a canopy or recess which provides weather protection at the entrance.
  • There is step-free access via slope at the entrance.
  • The slope has a slight gradient.
  • The height of the hand sanitiser is 120cm.
  • There is a single automatic door at this entrance.
  • The door opens by sliding.
  • The width of the opening is 183cm.
  • There is a small lip on the threshold of the opening.
  • The door has a medium visual contrast.
  • There is a second set of double automatic doors.
  • The second set of doors open by sliding.
  • The width of the opening is 184cm.
  • The second set of doors have a low visual contrast.
  • The minimum width between the bollards is 140cm.
  • There is step-free level access as you enter.

Department / Service (Level 2 Physiotherapy)

  • Location and Access View
    • Level 2 Physiotherapy is located on Level 2 of the Out-Patients East block.
    • View information on opening times.
    • There is not any signage on or near the door.
    • There is step-free level access into this area.
  • Getting Around View
    • There is step-free level access throughout all areas.
    • Doors are held open along circulation routes.
    • There is a high colour contrast between the walls and floor along circulation routes.
    • Some flooring is shiny.
    • There may be background noise.
    • Wayfinding signage is provided.
    • Lighting levels vary due to the size of the space.
  • Facilities and Services View
    • Seating available in this area includes: chairs with armrests, chairs without armrests and armchairs.
    • Furniture available in this area includes: treatment tables/beds and desks.
    • There is a portable hearing assistance system on request.
    • There is a mobile hoist in this area.

Reception (Level 2 Physiotherapy)

  • Location View
    • The reception is located straight ahead as you enter the Level 2 Physiotherapy department.
    • The distance from the entrance is 9m.
  • Route View
    • The most accessible route to the reception has step-free level access.
    • There are no doors to open along the most accessible route.
  • Access View
    • There is step-free level access to the reception.
    • The height of the reception desk is 102cm.
    • There is a lowered section at the desk.
    • The height of the lowered section is 84cm.
    • The reception has screens which may affect the ability of someone to lip read.
    • There is a portable hearing assistance system on request.
    • There may be background noise in this area.
    • Some flooring is shiny.
    • Lighting levels were even at the time of the survey, with unshaded light sources.
    • There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
    • There is space for an assistance dog to rest in the seating area.
    • Seating available in this area includes: chairs with armrests.

Consultation / Medical Room (Splint / Treatment room Level 2 Physiotherapy)

  • The room surveyed was Splint / Treatment room.
  • The room is located on the department corridor.
  • The most accessible route to the room has step-free level access.
  • There is a manual door along the most accessible route.
  • There is written text signage on or near the door.
  • There is step-free level access into the room.
  • There is a single manual door.
  • The door opens away from you.
  • The door is easy to open.
  • There is a locked extension leaf.
  • The width of the opening is 89cm.
  • The door has a medium colour contrast.
  • There is step-free level access throughout.
  • There is room for a wheelchair user to manoeuvre.
  • There is space for an assistance dog to rest.
  • The walls and floor have a high colour contrast.
  • The treatment table is free standing and height adjustable.
  • The length of the treatment table is 192cm.
  • Seating available in this room includes: chairs with armrests and chairs without armrests.
  • Furniture available in this room includes: desks.
  • There is a portable hearing assistance system on request.
  • There may be background noise in this room.
  • Lighting levels were even at the time of the survey.

Consultation / Medical Room (31.2105 Level 2 Physiotherapy)

  • The room surveyed was 31.2105.
  • The room is located on the department corridor.
  • The most accessible route to the room has step-free level access.
  • Doors are held open along the most accessible route.
  • There is numbered signage on or near the door.
  • There is step-free level access into the room.
  • There is a single manual door.
  • The door opens away from you.
  • The door is easy to open.
  • There is a locked extension leaf.
  • The width of the opening is 88cm.
  • The door has a low colour contrast.
  • There is step-free level access throughout.
  • There is room for a wheelchair user to manoeuvre.
  • There is space for an assistance dog to rest.
  • Some flooring is shiny and patterned.
  • The walls and floor have a high colour contrast.
  • Seating available in this room includes: chairs with armrests and chairs without armrests.
  • Furniture available in this room includes: tables.
  • There is a portable hearing assistance system on request.
  • There may be background noise in this room.
  • Lighting levels were even at the time of the survey.

Toilet with Adaptations (Transfer both sides)

  • Location View
    • The toilet surveyed is located on the department corridor.
    • The distance from the reception is 25m.
  • Route View
    • The most accessible route to the toilet has step-free level access.
    • Doors are held open along the most accessible route.
  • Access View
    • There is step-free level access into the facility.
    • There is pictorial and written text signage on or near the door.
    • The door opens inwards and has a high colour contrast.
    • The door is easy to open.
    • The width of the opening is 84cm.
    • The door has a twist lock.
    • Internally the door has a high colour contrast.
    • There is not a grab rail on the internal door.
  • Dimensions and Features View
    • The dimensions of the cubicle are 180cm (width) x 261cm (depth).
    • There is not room for a wheelchair user to manoeuvre.
    • There is lateral transfer space on both sides of the toilet, however the left side is obstructed.
    • The lateral transfer space on the left is 78cm (from the side of the toilet pan).
    • The lateral transfer space on the right is 80cm (from the side of the toilet pan).
    • There is a lever flush for the toilet.
    • The flush is on the left transfer side.
    • There is no horizontal grab rail for the toilet.
    • There is no vertical grab rail for the toilet.
    • There are dropdown grab rails on both sides of the toilet.
    • The dropdown grab rails have a high colour contrast.
    • The toilet seat is 45cm from the floor.
    • The toilet seat has a low colour contrast.
    • The toilet roll holder can be reached when seated on the toilet.
    • The toilet roll holder has a medium colour contrast.
    • The toilet roll holder is 93cm from the floor.
    • The wash basin has a lever mixer tap.
    • The wash basin and tap cannot be reached when seated on the toilet.
    • The wash basin is 76cm from the floor.
    • There are vertical grab rails on both sides of the wash basin.
    • The wash basin grab rails have a high colour contrast.
    • There is a wall mounted soap dispenser.
    • The soap dispenser cannot be reached when seated on the toilet.
    • The soap dispenser has a medium colour contrast.
    • The soap dispenser is 97cm from the floor.
    • There is a wall mounted towel dispenser.
    • The towel dispenser cannot be reached when seated on the toilet.
    • The towel dispenser has a medium colour contrast.
    • The towel dispenser is 97cm from the floor.
    • There is not a hand dryer.
    • There is a pull cord emergency alarm, however it is not within 10cm from the floor.
    • There is a mirror.
    • There is no shelf.
    • The cubicle has a waste bin and a sanitary bin.
    • There are no coat hooks.
    • The walls and floor have a high colour contrast.
    • Lighting levels were even at the time of the survey.