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Mortuary

Norfolk and Norwich University Hospital , Colney Lane, Norwich, Norfolk, NR4 7UY

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Access Guide

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Overview (Norfolk and Norwich University Hospital)

Parking (Car Park F)

  • Car Park View
    • The car park is located at the front centre of the hospital.
    • The car park is open air/surface.
    • The car park surface consists of block paving.
    • There are 15+ designated Blue Badge parking bays available.
    • The Blue Badge bays are clearly marked.
    • The surveyed Blue Badge parking bay dimensions are 237cm (width) x 522cm (depth).
    • The hatched/marked zones vary between bays.
    • The width of the marked zone is 210cm.
    • The dimensions of the designated Blue Badge parking bays vary in size.
    • The nearest designated bay is 65m from the West Atrium entrance.
    • The most accessible route from the Blue Badge parking has slight ramps or slopes.
    • There is a dropped kerb with tactile paving from the designated Blue Badge parking.
  • Charges and Restrictions View
    • This car park is for visitors and Blue Badge holders only.
    • Parking is not free for all users.
    • Parking is free for Blue Badge holders.
    • Clearly presented parking signs are available.
    • Payment machines are located inside the main building.
    • There is not a payment machine with controls at a suitable height for a wheelchair user.
    • View information on parking policies/charges (opens new tab).
  • Drop-off Point View
    • There is not a designated drop-off point available.

Parking (Car Park N)

  • Car Park View
    • The car park is located at the rear of the hospital and in front of the In-Patients West and Centre Blocks entrance.
    • The car park is open air/surface.
    • The car park surface consists of tarmac and block paving.
    • There are 8 designated Blue Badge parking bays available.
    • The Blue Badge bays are clearly marked and signposted.
    • The surveyed Blue Badge parking bay dimensions are 230cm (width) x 434cm (depth).
    • There is a marked zone to both sides but not at the rear.
    • The width of the marked zone is 128cm.
    • The nearest designated bay is 15m from the In-Patients West and Centre Blocks entrance.
    • The most accessible route from the Blue Badge parking has slight ramps or slopes.
    • There is a dropped kerb with tactile paving from the designated Blue Badge parking.
  • Charges and Restrictions View
  • Drop-off Point View
    • There is not a designated drop-off point available.

Getting To (Mortuary)

  • The Mortuary is/are located on the first floor corridor of West Block.
  • Access to the Mortuary is via the Inpatients West and Centre Block Entrance.
  • Enter via Inpatients West and Centre Block Entrance and turn left. Go forward into the West Block and follow the corridor to the end. The Mortuary is located on the right.
  • There is step free access to the Mortuary.
  • The Mortuary is approximately 46m from the Inpatients West and Centre Block Entrance.
  • There is a/are manual, heavy, double door(s) between the Inpatients West and Centre Block Entrance and the department/service.
  • Wayfinding signage is provided.
  • Dementia friendly signage is not provided.
  • There is flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.
  • There is some flooring in corridors which includes patterns or colours which could be confusing or look like steps or holes to some people.

Entrance (In-Patients West and Centre Blocks Entrance)

  • This entrance is located at the rear of the hospital.
  • The approach to the entrance has bollards.
  • The entrance area is clearly signed.
  • There is a canopy or recess which provides weather protection at the entrance.
  • There is step-free access via slope at the entrance.
  • The slope has a slight gradient.
  • There is an intercom at a height of 128cm.
  • There is a key fob/card reader at a height of 132cm.
  • The height of the hand sanitiser is 120cm.
  • There are double automatic doors at this entrance.
  • The doors open by sliding.
  • The width of the opening is 190cm.
  • The doors have a low visual contrast.
  • There is a second set of double automatic doors .
  • The second set of doors open by sliding.
  • The width of the opening is 190cm.
  • The second set of doors have a low visual contrast.
  • The minimum width between the bollards is 123cm.
  • There is step-free level access as you enter.

Opening Times

  • Access is by appointment only.

Waiting Room / Area

  • There is a waiting room / area.
  • The waiting room / area is approximately 3m from the Mortuary entrance.
  • There is level access into the waiting room / area.
  • There is a/are door(s) into the waiting room / area.
  • The door(s) open(s) away from you (push).
  • The door(s) is/are single width.
  • The door(s) is/are heavy.
  • The width of the door opening is 88cm (2ft 11in).
  • The type of flooring is carpet.
  • There is a space for a wheelchair user to wait within the seating area.
  • No chairs are permanently fixed.
  • Some chairs with armrests are available.
  • No tables are permanently fixed.
  • Announcements are in person.
  • The waiting room / area does not have background music playing.
  • There is not a flashing fire alarm beacon within the waiting room / area.
  • There is not a television.
  • Vending machines are not available.
  • A water dispenser is available.
  • There is not a play area or toys/books for a child to play with.
  • There is space for an assistance dog to rest within the seating area.
  • Lighting levels are medium.

Department / Service

  • Department / Service Access View
    • The Mortuary is located on the first floor corridor of West Block.
    • There is a/are door(s) leading into the department/service.
    • The door(s) open(s) away from you (push).
    • The door(s) is/are single width.
    • The door(s) is/are heavy.
    • The width of the door opening is 92cm .
    • There is not a bell/buzzer.
    • There is not an intercom.
    • There is not a hand sanitiser.
    • There is a door release button when exiting.
    • The height of the door release button is 134cm (4ft 5in).
    • There is level access throughout the department/service.
    • There is no clear signage on the department/service.
    • The type of flooring is carpet.
    • The department/service does not play background music.
    • The lighting levels are medium.
  • Department / Service Facilities View
    • This department/service has; a consultation room, a waiting room/area and ambulant toilet facilities for everyone.
    • There are 1 consultation/treatment rooms in this department/service.
    • A hearing assistance system is not available in the department/service.
    • A mobile hoist is not available on the department/service.
    • There are accessible toilet facilities within the department/service.
    • There are not standard toilet facilities within this department/service.
    • Standard toilet facilities are located along the first floor corridor of West Block.

Consultation / Treatment Room (Viewing Room)

  • The name / number of the room surveyed was; Viewing Room.
  • There is level access to the consultation / treatment room.
  • There is a/are door(s) into the consultation / treatment room.
  • The door(s) open(s) away from you (push).
  • The door(s) is/are single width.
  • The door(s) is/are heavy.
  • The width of the door opening is 87cm (2ft 10in).
  • The type of flooring is carpet.
  • There is room for a wheelchair user to manoeuvre.
  • A hoist is not available.
  • There is a chair.
  • No chairs are permanently fixed.
  • The chair(s) is not/are not adjustable.
  • All chairs have armrests available.
  • No tables are permanently fixed.
  • The room does not have background music playing.
  • There is not a flashing fire alarm beacon within the room.
  • Lighting levels are medium.

Toilet with Adaptations (Left Hand Transfer)

  • Location and Access View
    • The accessible toilet was out of use at the time of the survey.
    • This accessible toilet is located to the left on entering.
    • This accessible toilet is approximately 1m (3ft 3in) from the Mortuary entrance.
    • There is step-free access into the accessible toilet.
    • This {Radio} a shared toilet.
    • The accessible toilet surveyed {Radio} for the sole use of disabled people.
    • A key is not required for the accessible toilet.
    • There is pictorial signage on or near the toilet door.
    • The contrast between the external door and wall is high.
    • The door opens inwards.
    • The door is light.
    • The door is locked by a twist lock.
    • The width of the accessible toilet opening is 88cm.
    • The contrast between the internal door and wall is high.
    • The door does not have a horizontal grab rail.
  • Toilet Features View
    • The dimensions of the accessible toilet are 180cm x 178cm.
    • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
    • The height of the light switch/pull cord is 132cm from floor level.
    • The lighting levels are good.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 110cm.
    • There is a flush, however it is not on the transfer side.
    • There is not a spatula type lever flush.
    • There is a lever flush.
    • There is a dropdown rail on the transfer side.
    • The visual contrast between the dropdown rail(s) and wall is high.
    • There is a/are wall-mounted grab rail(s) available.
    • As you face the toilet the wall-mounted grab rail(s) is/are on the right.
    • There is not a vertical wall-mounted grab rail on the transfer side.
    • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
    • The contrast between the wall-mounted grab rail(s) and wall is high.
    • The contrast between the walls and floor is high.
    • There is not an emergency alarm.
    • There is not a red flashing fire alarm beacon within the toilet.
    • Disposal facilities are available in the toilet.
    • There is a/are pedal bin disposal units.
    • There is a/are coat hook(s).
    • The height of the coat hook is 158cm from the floor.
  • Additional Fixtures View
    • There is a mirror.
    • The mirror is not placed at a lower level or at an angle for ease of use.
    • The toilet has a wall which acts as a backrest.
    • There is a lid attached to the toilet seat.
    • The height of the toilet seat above floor level is 44cm (1ft 5in).
    • The toilet seat colour contrast is low.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • The height of the toilet roll holder is 100cm (3ft 3in).
    • The contrast between the toilet roll holder and the wall is medium.
    • There is a wash basin.
    • The wash basin and tap(s) can be reached from seated on the toilet.
    • The wash basin is placed higher than 74cm (2ft 5in).
    • The height of the wash basin is 85cm (2ft 9in).
    • There are vertical wall-mounted grab rails on both sides of the wash basin.
    • The contrast between the wash basin wall-mounted grab rail(s) and wall is high.
    • The wash basin tap type is lever mixer.
    • There is a wall fixed soap dispenser.
    • The soap dispenser cannot be reached from seated on the toilet.
    • The height of the soap dispenser is 120cm.
    • There is a towel dispenser.
    • The towel dispenser cannot be reached from seated on the toilet.
    • The towel dispenser is placed higher than 100cm (3ft 3in).
    • The height of the towel dispenser is 139cm (4ft 7in).
    • The contrast between the towel dispenser and the wall is medium.
    • There is not a hand dryer.
  • Accessible Shower View
    • The shower N/A have an unobstructed minimum 150cm x 150cm turning space.

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