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Radiology Department - CT/ MRI/ Fluoroscopy

Norfolk and Norwich University Hospital , Colney Lane, Norwich , NR4 7UY

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Access Guide

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Getting To (Radiology Department - CT/ MRI/ Fluoroscopy)

Parking (Car Park F)

  • Car Park View
    • The car park is located at the front centre of the hospital.
    • The car park is open air/surface.
    • The car park surface consists of block paving.
    • There are 15+ designated Blue Badge parking bays available.
    • The Blue Badge bays are clearly marked.
    • The surveyed Blue Badge parking bay dimensions are 237cm (width) x 522cm (depth).
    • The hatched/marked zones vary between bays.
    • The width of the marked zone is 210cm.
    • The dimensions of the designated Blue Badge parking bays vary in size.
    • The nearest designated bay is 65m from the West Atrium entrance.
    • The most accessible route from the Blue Badge parking has slight ramps or slopes.
    • There is a dropped kerb with tactile paving from the designated Blue Badge parking.
  • Charges and Restrictions View
    • This car park is for visitors and Blue Badge holders only.
    • Parking is not free for all users.
    • Parking is free for Blue Badge holders.
    • Clearly presented parking signs are available.
    • Payment machines are located inside the main building.
    • There is not a payment machine with controls at a suitable height for a wheelchair user.
    • View information on parking policies/charges (opens new tab).
  • Drop-off Point View
    • There is not a designated drop-off point available.

Entrance (Out-Patients East Entrance)

  • This entrance is located on the left side of the front of the hospital.
  • The approach to the entrance has bollards.
  • The entrance area is clearly signed.
  • There is a canopy or recess which provides weather protection at the entrance.
  • There is step-free access via slope at the entrance.
  • The slope has a slight gradient.
  • The height of the hand sanitiser is 120cm.
  • There is a single automatic door at this entrance.
  • The door opens by sliding.
  • The width of the opening is 183cm.
  • There is a small lip on the threshold of the opening.
  • The door has a medium visual contrast.
  • There is a second set of double automatic doors.
  • The second set of doors open by sliding.
  • The width of the opening is 184cm.
  • The second set of doors have a low visual contrast.
  • The minimum width between the bollards is 140cm.
  • There is step-free level access as you enter.

Entrance (Radiology)

  • This entrance is located on Level 2 of the East Out-Patients Block.
  • The entrance area is clearly signed.
  • There is step-free level access at the entrance.
  • There are double manual doors.
  • The doors are permanently held open.
  • The width of the opening is 155cm.
  • The doors have a high colour contrast.

Department / Service (Radiology Department - CT/ MRI/ Fluoroscopy)

  • Location and Access View
    • Radiology Department - CT/ MRI/ Fluoroscopy is located on Level 2 of the East Out-Patients Block.
    • View information on opening times.
    • There is step-free level access into this area.
  • Getting Around View
    • There is step-free level access throughout all areas.
    • Doors are held open along circulation routes.
    • There is a high colour contrast between the walls and floor along circulation routes.
    • Some flooring is shiny.
    • There is no (or very little) background noise.
    • Wayfinding signage is provided.
    • Dementia-friendly signage is also provided.
    • Lighting levels were even at the time of the survey.
  • Facilities and Services View
    • Seating available in this area includes: chairs with armrests and chairs without armrests.
    • Some seating is fixed.
    • Furniture available in this area includes: coffee tables.
    • Some tables are fixed.
    • There is not a hearing assistance system.
    • There is a mobile hoist in this area.

Toilet and Changing Facilities (Radiology Department - CT/ MRI/ Fluoroscopy)

  • Toilet Facilities View
    • There are 2 toilets with adaptations.
    • The toilets with adaptations are located along the main department corridor, and then to the right along the Fluoroscopy corridor.
    • The toilets with adaptations have no transfer space available.
    • Shared step-free standard toilet facilities are located to the left of the MRI corridor.
  • Changing Places Facilities View
    • Changing Places facilities are located off the main Radiology waiting area.
  • Changing Facilities View
    • Changing facilities with adaptations are located along the main department corridor and then to the right, in the toilets with adaptations, and to the right of the MRI corridor.

Reception (Radiology Department)

  • Location View
    • The reception is located to the left from the Radiology entrance.
    • The distance from the Radiology entrance is 10m.
  • Route View
    • The most accessible route to the reception has step-free level access.
    • There are no doors to open along the most accessible route.
  • Access View
    • There is step-free level access to the reception.
    • The height of the reception desk is 85cm.
    • The reception has patterned/distracting backgrounds which may affect the ability of someone to lip read.
    • There is not a hearing assistance system.
    • There may be background noise in this area.
    • Lighting levels were even at the time of the survey.
    • There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
    • There is space for an assistance dog to rest in the seating area.
    • Seating available in this area includes: chairs with armrests and chairs without armrests.
    • Furniture available in this area includes: coffee tables.

Seating Area (CT/ MRI/ Fluoroscopy)

  • Location and Access View
    • The CT/MRI/Fluoroscopy waiting area is along the main department corridor, and then to the left.
    • The most accessible route has step-free level access.
    • Doors are held open along the most accessible route.
    • There is step-free level access to this area.
    • There is an opening without doors.
    • The width of the opening is more than 200cm.
  • Seating Area View
    • There is step-free level access throughout the seating area.
    • There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
    • There is space for an assistance dog to rest in the seating area.
    • The walls and floor have a high colour contrast.
    • Seating available in this area includes: chairs with armrests and chairs without armrests.
    • Some seating is fixed.
    • Furniture available in this area includes: tables and coffee tables.
    • The surface height of the tables/desks is suitable for wheelchair users.
    • The clear height under the tables/desks is suitable for wheelchair users.
    • There is no (or very little) background noise in this area.

Changing Room with Adaptations (Interview/Disabled Change)

  • Location and Access View
    • The changing room surveyed is located along the main department corridor, and then to the left, to the left of the MRI corridor.
    • The distance from the Radiology department entrance is 60m.
    • The most accessible route to the changing room has step-free level access.
    • Doors are held open along the most accessible route.
    • There is step-free level access into the changing room.
    • There is written text signage on or near the door.
    • The door opens inwards and has a low colour contrast.
    • The door requires effort to open.
    • The width of the opening is 86cm.
    • The door has a locking handle.
    • Internally the door has a low colour contrast.
    • There is not a grab rail on the internal door.
  • Dimensions and Features View
    • Washing and toilet facilities available in the changing room include: a wash basin.
    • Changing facilities available in the changing room include: a chair.
    • The dimensions of the changing room are 260cm (width) x 370cm (depth).
    • There is not room for a wheelchair user to manoeuvre.
    • The wash basin has a sensor tap.
    • The wash basin is 47cm from the floor.
    • There are vertical grab rails on both sides of the wash basin.
    • The wash basin grab rails have a high colour contrast.
    • There is a wall mounted soap dispenser.
    • The soap dispenser has a medium colour contrast.
    • The soap dispenser is 120cm from the floor.
    • There is a wall mounted towel dispenser.
    • The towel dispenser has a medium colour contrast.
    • The towel dispenser is 136cm from the floor.
    • There is not a hand dryer.
    • There is a pull cord emergency alarm within 10cm from the floor.
    • There is a mirror.
    • There is an unobstructed shelf.
    • The shelf does not meet the AccessAble criteria for Stoma Friendly Toilets.
    • The cubicle has a pedal bin and a clinical waste bin.
    • There are no coat hooks.
    • The walls and floor have a low colour contrast.
    • Lighting levels were even at the time of the survey.

Imaging Room (CT Room)

  • The room surveyed was CT 2.
  • The room is located ahead along the main department corridor, to the left, and then to the right.
  • The most accessible route to the room has step-free level access.
  • Doors are held open along the most accessible route.
  • Imaging Room View
    • There is written text signage on or near the door.
    • There is step-free level access into the room.
    • There is a single manual door.
    • The door opens away from you.
    • The door is easy to open.
    • There is an open extension leaf.
    • The width of the opening is 130cm.
    • The door has a high colour contrast.
    • There is step-free level access throughout.
    • There is room for a wheelchair user to manoeuvre.
    • There is space for an assistance dog to rest.
    • The walls and floor have a medium colour contrast.
    • The treatment table is free standing and height adjustable.
    • The length of the treatment table is 300cm.
    • There is not a hearing assistance system.
    • There is no (or very little) background noise in this room.
    • Lighting levels were even at the time of the survey.
    • Lighting levels are adjustable.

Imaging Room (MRI Room)

  • The room surveyed was MRI.
  • The room is located ahead along the main department corridor, to the left and then to the right.
  • The most accessible route to the room has step-free level access.
  • Doors are held open along the most accessible route.
  • Imaging Room View
    • There is no signage on or near the door.
    • There is step-free level access into the room.
    • There is a single manual door.
    • The door opens away from you.
    • The door requires effort to open.
    • The width of the opening is 120cm.
    • The door has a high colour contrast.
    • There is step-free level access throughout.
    • There is room for a wheelchair user to manoeuvre.
    • There is space for an assistance dog to rest.
    • The walls and floor have a medium colour contrast.
    • The treatment table is free standing and height adjustable.
    • There is not a hearing assistance system.
    • There is no (or very little) background noise in this room.
    • Lighting levels were even at the time of the survey.

Imaging Room (DEXA Room)

  • The room surveyed was DEXA Room.
  • The room is located ahead along the main department corridor, to the left and then to the left.
  • The most accessible route to the room has step-free level access.
  • Doors are held open along the most accessible route.
  • Imaging Room View
    • There is written text signage on or near the door.
    • There is step-free level access into the room.
    • There is a single manual door.
    • The door opens away from you.
    • The door is easy to open.
    • There is a locked extension leaf.
    • The width of the opening is 86cm.
    • The door has a high colour contrast.
    • There is step-free level access throughout.
    • There is not room for a wheelchair user to manoeuvre.
    • There is space for an assistance dog to rest.
    • The walls and floor have a medium colour contrast.
    • The treatment table is free standing and height adjustable.
    • The length of the treatment table is 200cm.
    • Seating available in this room includes: chairs without armrests.
    • Furniture available in this room includes: desks.
    • There is not a hearing assistance system.
    • There is no (or very little) background noise in this room.
    • Lighting levels were even at the time of the survey.
    • Lighting levels are adjustable.

Changing Places (Radiology Main Reception Area)

  • Location and Access View
    • The Changing Places facility surveyed is located off the main reception.
    • The Changing Places toilet is in addition to other toilet facilities.
    • There is not a sign at the entrance to the Changing Places facility indicating the location of the nearest toilets and baby changing facilities.
    • The distance from the Radiology entrance is 10m.
    • The most accessible route to the Changing Places facility has step-free level access.
    • There are no doors to open along the most accessible route.
    • There is step-free level access into the facility.
    • There is pictorial, written text and dementia friendly signage on or near the door.
    • A RADAR key is required for access to this facility.
    • The door opens inwards and has a high colour contrast.
    • The door is easy to open.
    • The width of the opening is 83cm.
    • The door has a locking handle.
    • Internally the door has a high colour contrast.
    • There is not a grab rail on the internal door.
    • The dimensions of the facility are 325cm (width) x 280cm (depth).
    • There is room for a wheelchair user to manoeuvre (180cm x 180cm).
  • Toilet Details View
    • There is a lateral transfer space to the left as you face the toilet, however it is obstructed.
    • The lateral transfer space is 215cm (from the side of the toilet pan).
    • There is a lever flush for the toilet.
    • The flush is on the non-transfer side.
    • There is a horizontal grab rail on the transfer side.
    • The horizontal grab rail has a high colour contrast.
    • There is no vertical grab rail for the toilet.
    • There are dropdown grab rails on both sides of the toilet.
    • The dropdown grab rails have a high colour contrast.
    • The toilet seat is 45cm from the floor.
    • The toilet seat has a low colour contrast.
    • The toilet has a padded backrest.
    • The toilet roll holder has a medium colour contrast.
    • The toilet roll holder is 126cm from the floor.
  • Changing Bench and Hoist Details View
    • The changing bench is wall mounted and height adjustable.
    • The length of the changing bench is 180cm.
    • The facility hoist is powered overhead and accesses the changing bench and the toilet.
  • Other Facilities View
    • There is a fixed height wash basin.
    • The wash basin is 77cm from the floor.
    • The wash basin has a lever mixer tap.
    • There are vertical grab rails on both sides of the wash basin.
    • The wash basin grab rails have a high colour contrast.
    • There is a wall mounted soap dispenser.
    • The soap dispenser has a medium colour contrast.
    • The soap dispenser is 105cm from the floor.
    • There is a wall mounted towel dispenser.
    • The towel dispenser has a medium colour contrast.
    • The towel dispenser is 103cm from the floor.
    • A wide paper roll dispenser is not available.
    • There is not a hand dryer.
    • There is a pull cord emergency alarm, however it is not within 10cm from the floor.
    • There is a mirror.
    • There is no shelf.
    • The cubicle has a nappy/incontinence items bin and a clinical waste bin.
    • There is one coat hook.
    • The coat hook is 156cm from the floor.
    • A privacy screen is not available.
    • The walls and floor have a high colour contrast.
    • Lighting levels were even at the time of the survey.
    • The changing bench has to be unlocked before it can be lowered. The key is available from the Radiology reception desk.

Toilet with Adaptations (Patient Changing/Toilet - No Lateral Transfer)

  • Location View
    • The toilet surveyed is located ahead along the main department corridor, to the left and then to the left.
    • The distance from the Radiology entrance is 30m.
  • Route View
    • The most accessible route to the toilet has step-free level access.
    • Doors are held open along the most accessible route.
  • Access View
    • There is step-free level access into the facility.
    • There is pictorial, written text and dementia friendly signage on or near the door.
    • The door opens inwards and has a high colour contrast.
    • The door is easy to open.
    • The width of the opening is 74cm.
    • The door has a twist lock.
    • Internally the door has a high colour contrast.
    • There is not a grab rail on the internal door.
  • Dimensions and Features View
    • The dimensions of the cubicle are 188cm (width) x 216cm (depth).
    • There is not room for a wheelchair user to manoeuvre.
    • There is not a lateral transfer space next to the toilet.
    • There is a lever flush for the toilet.
    • The flush is on the right as you face the toilet.
    • There is a horizontal grab rail on the left as you face the toilet.
    • The horizontal grab rail has a high colour contrast.
    • There is a vertical grab rail on the right as you face the toilet.
    • The vertical grab rail has a high colour contrast.
    • There is a dropdown grab rail on the right as you face the toilet.
    • The dropdown grab rail has a high colour contrast.
    • The toilet seat is 45cm from the floor.
    • The toilet seat has a low colour contrast.
    • The toilet roll holder can be reached when seated on the toilet.
    • The toilet roll holder has a medium colour contrast.
    • The toilet roll holder is 110cm from the floor.
    • The wash basin has a lever mixer tap.
    • The wash basin and tap cannot be reached when seated on the toilet.
    • The wash basin is 77cm from the floor.
    • There are vertical grab rails on both sides of the wash basin.
    • The wash basin grab rails have a high colour contrast.
    • There is a wall mounted soap dispenser.
    • The soap dispenser cannot be reached when seated on the toilet.
    • The soap dispenser has a medium colour contrast.
    • The soap dispenser is 106cm from the floor.
    • There is a wall mounted towel dispenser.
    • The towel dispenser cannot be reached when seated on the toilet.
    • The towel dispenser has a medium colour contrast.
    • The towel dispenser is 102cm from the floor.
    • There is not a hand dryer.
    • There is a pull cord emergency alarm, however it is not within 10cm from the floor.
    • There is a mirror.
    • There is a shelf, however there is an obstruction in front of it.
    • The shelf does not meet the AccessAble criteria for Stoma Friendly Toilets.
    • The cubicle has a sanitary bin and a pedal bin.
    • There is one coat hook.
    • The coat hook is 156cm from the floor.
    • The walls and floor have a high colour contrast.
    • Lighting levels were even at the time of the survey.
    • There is a flip down chair in the toilet, with a height of 48cm.