Skip to main content
The new name for DisabledGo

Search for accessible places to go

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Rheumatology

Norfolk and Norwich University Hospital , Colney Lane, Norwich , NR4 7UY

View Accessibility Symbols

Accessibility Symbols

For more information about what these symbols mean, view our Accessibility Symbols Guide.

Close this popup window.

Access Guide

Show Easy Read

Getting To (Rheumatology)

Parking (Car Park F)

  • Car Park View
    • The car park is located at the front centre of the hospital.
    • The car park is open air/surface.
    • The car park surface consists of block paving.
    • There are 15+ designated Blue Badge parking bays available.
    • The Blue Badge bays are clearly marked.
    • The surveyed Blue Badge parking bay dimensions are 237cm (width) x 522cm (depth).
    • The hatched/marked zones vary between bays.
    • The width of the marked zone is 210cm.
    • The dimensions of the designated Blue Badge parking bays vary in size.
    • The nearest designated bay is 65m from the West Atrium entrance.
    • The most accessible route from the Blue Badge parking has slight ramps or slopes.
    • There is a dropped kerb with tactile paving from the designated Blue Badge parking.
  • Charges and Restrictions View
    • This car park is for visitors and Blue Badge holders only.
    • Parking is not free for all users.
    • Parking is free for Blue Badge holders.
    • Clearly presented parking signs are available.
    • Payment machines are located inside the main building.
    • There is not a payment machine with controls at a suitable height for a wheelchair user.
    • View information on parking policies/charges (opens new tab).
  • Drop-off Point View
    • There is not a designated drop-off point available.

Entrance (Out-Patients East Entrance)

  • This entrance is located on the left side of the front of the hospital.
  • The approach to the entrance has bollards.
  • The entrance area is clearly signed.
  • There is a canopy or recess which provides weather protection at the entrance.
  • There is step-free access via slope at the entrance.
  • The slope has a slight gradient.
  • The height of the hand sanitiser is 120cm.
  • There is a single automatic door at this entrance.
  • The door opens by sliding.
  • The width of the opening is 183cm.
  • There is a small lip on the threshold of the opening.
  • The door has a medium visual contrast.
  • There is a second set of double automatic doors.
  • The second set of doors open by sliding.
  • The width of the opening is 184cm.
  • The second set of doors have a low visual contrast.
  • The minimum width between the bollards is 140cm.
  • There is step-free level access as you enter.

Department / Service (Rheumatology)

  • Location and Access View
    • The Rheumatology Out-Patients and Day Unit is located on Level 2 of the East Block.
    • View information on opening times.
    • There is written text signage on or near the door.
    • There is step-free level access into this area.
  • Getting Around View
    • There is step-free level access throughout all areas.
    • Doors are held open along circulation routes.
    • Access throughout may include narrow walkways and moveable physical obstructions.
    • There is a high colour contrast between the walls and floor along circulation routes.
    • Some flooring is shiny.
    • There may be background noise.
    • Wayfinding signage is provided.
    • Lighting levels were even at the time of the survey, with unshaded light sources.
  • Facilities and Services View
    • Seating available in this area includes: chairs with armrests, chairs without armrests and armchairs.
    • Some seating is fixed.
    • Furniture available in this area includes: tables, treatment tables/beds, height adjustable tables and desks.
    • Some tables are fixed.
    • There is a portable hearing assistance system on request.

Toilet and Changing Facilities (Rheumatology)

  • Toilet Facilities View
    • There are 4 toilets with adaptations.
    • The toilets with adaptations are located on the department corridor, and in the Rheumatology Day Unit.
    • The transfer space varies between toilets with adaptations.
  • Changing Facilities View
    • Parent and baby changing facilities are located in the toilet with adaptations on the department corridor.

Reception (Rheumatology)

  • Location View
    • The reception is located on the left of the main department corridor.
    • The distance from the Out-Patients East entrance is 10m.
  • Route View
    • The most accessible route to the reception has step-free level access.
    • There are no doors to open along the most accessible route.
  • Access View
    • There is step-free level access to the reception.
    • The height of the reception desk is 72cm.
    • There is a portable hearing assistance system on request.
    • There may be background noise in this area.
    • Some flooring is shiny.
    • Lighting levels were even at the time of the survey.
    • There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
    • There is space for an assistance dog to rest in the seating area.
    • Seating available in this area includes: chairs with armrests, chairs without armrests and armchairs.
    • Some seating is fixed.
    • Furniture available in this area includes: coffee tables.
    • The tables are fixed.

Seating Area (Rheumatology)

  • Location and Access View
    • The seating area is located on the main department corridor.
    • The most accessible route has step-free level access.
    • Doors are held open along the most accessible route.
    • This route has narrow walkways.
    • There is step-free level access to this area.
  • Seating Area View
    • There is step-free level access throughout the seating area.
    • There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
    • There is space for an assistance dog to rest in the seating area.
    • The walls and floor have a high colour contrast.
    • Some flooring is shiny.
    • Seating available in this area includes: chairs with armrests and armchairs.
    • There may be background noise in this area.

Room (Rheumatology Day Unit)

  • The room is located on Level 2 of the Out-Patients East block.
  • The distance from reception is 10m.
  • The most accessible route to the room has step-free level access.
  • Doors are held open along the most accessible route.
  • There is written text signage on or near the door.
  • There is step-free level access into the room.
  • There is a single manual door.
  • The door is permanently held open.
  • There is a locked extension leaf.
  • The locked extension leaf can be opened on request.
  • The width of the opening is 89cm.
  • The door has a medium colour contrast.
  • There is step-free level access throughout.
  • There is room for a wheelchair user to manoeuvre.
  • There is space for an assistance dog to rest.
  • Some flooring is shiny.
  • The walls and floor have a high colour contrast.
  • Seating available in this room includes: chairs without armrests and armchairs.
  • Furniture available in this room includes: height adjustable tables and desks.
  • Some of the tables and desks are fixed.
  • The surface height of some of the tables/desks is suitable for wheelchair users.
  • The clear height under some of the tables/desks is suitable for wheelchair users.
  • There is a portable hearing assistance system on request.
  • Additional facilities/services include: a water dispenser and a wash basin.
  • There may be background noise in this room.
  • Lighting levels were even at the time of the survey.

Consultation / Medical Room (Rheumatology Consultation Room 2)

  • The room surveyed was Consultation Room 2.
  • The room is located on the main department corridor.
  • The most accessible route to the room has step-free level access.
  • Doors are held open along the most accessible route.
  • This route has narrow walkways.
  • There is written text and numbered signage on or near the door.
  • There is step-free level access into the room.
  • There is a single manual door.
  • The door opens away from you.
  • The door is easy to open.
  • The width of the opening is 88cm.
  • The door has a medium colour contrast.
  • There is step-free level access throughout.
  • There is room for a wheelchair user to manoeuvre.
  • There is space for an assistance dog to rest.
  • The walls and floor have a high colour contrast.
  • The treatment table is free standing and height adjustable.
  • The length of the treatment table is 193cm.
  • Seating available in this room includes: chairs with armrests and chairs without armrests.
  • Furniture available in this room includes: desks.
  • There is not a hearing assistance system.
  • There may be background noise in this room.
  • Lighting levels were even at the time of the survey.

Toilet with Adaptations (Rheumatology Right hand transfer and baby change)

  • Location View
    • The toilet surveyed is located on the department corridor.
    • The distance from reception is 18m.
  • Route View
    • The most accessible route to the toilet has step-free level access.
    • Doors are held open along the most accessible route.
    • This route has narrow walkways.
  • Access View
    • There is step-free level access into the facility.
    • There is pictorial and written text signage on or near the door.
    • The door opens inwards and has a medium colour contrast.
    • The door is easy to open.
    • The width of the opening is 84cm.
    • The door has a twist lock.
    • Internally the door has a medium colour contrast.
    • There is not a grab rail on the internal door.
  • Dimensions and Features View
    • The dimensions of the cubicle are 200cm (width) x 260cm (depth).
    • There is room for a wheelchair user to manoeuvre.
    • There is a lateral transfer space to the right as you face the toilet.
    • The lateral transfer space is 100cm (from the side of the toilet pan).
    • There is a lever flush for the toilet.
    • The flush is on the wall above the cistern.
    • There is a horizontal grab rail on the transfer side.
    • The horizontal grab rail has a high colour contrast.
    • There is no vertical grab rail for the toilet.
    • There are dropdown grab rails on both sides of the toilet.
    • The dropdown grab rails have a high colour contrast.
    • The toilet seat is 46cm from the floor.
    • The toilet seat has a low colour contrast.
    • The toilet has a padded backrest.
    • The toilet roll holder cannot be reached when seated on the toilet.
    • The toilet roll holder has a low colour contrast.
    • The toilet roll holder is 129cm from the floor.
    • The wash basin has a lever mixer tap.
    • The wash basin and tap can be reached when seated on the toilet.
    • The wash basin is 79cm from the floor.
    • There are vertical grab rails on both sides of the wash basin.
    • The wash basin grab rails have a varying colour contrast.
    • There is a wall mounted soap dispenser.
    • The soap dispenser can be reached when seated on the toilet.
    • The soap dispenser has a medium colour contrast.
    • The soap dispenser is 110cm from the floor.
    • There is a wall mounted towel dispenser.
    • The towel dispenser cannot be reached when seated on the toilet.
    • The towel dispenser has a low colour contrast.
    • The towel dispenser is 115cm from the floor.
    • There is not a hand dryer.
    • There is a pull cord emergency alarm, however it is not within 10cm from the floor.
    • There is a mirror.
    • There is no shelf.
    • The cubicle has a sanitary bin and a pedal bin.
    • There is one coat hook.
    • The coat hook is 156cm from the floor.
    • The walls and floor have a high colour contrast.
    • Lighting levels were even at the time of the survey, with unshaded light sources.