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Orchard Health Centre - Dental

5A Cope Road, Banbury, Oxfordshire, OX16 2EZ

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Access Guide

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Summary

  • This is a health centre.
  • Services within the building include: Podiatry, Health Education, Community Education, Dental, Sexual Health, CAMHS and PCAMHS.

Getting Here

Getting Help and Assistance

  • A member of staff trained in BSL skills is not normally on duty.
  • British Sign Language interpreters can be provided on request.
  • Language interpreters can be provided on request.
  • The alternative formats documents can be provided in include; Braille on request, large print on request and different languages on request.
  • There is a wheelchair to borrow to use around the building.
  • Water bowls for assistance dogs are not available.
  • Home visits services are not available.

Parking

  • The venue does have its own car park.
  • Venue Car Park View
    • Parking is not free for all users.
    • Parking is free for Blue Badge holders.
    • The car park is located at the front of the building.
    • The car park type is open air/surface.
    • Parking spaces for Blue Badge holders do need to be booked in advance.
    • There is/are 2 Blue Badge parking bay(s) within the car park.
    • The dimensions of the Blue Badge parking bay(s) are 230cm x 480cm (7ft 7in x 15ft 9in).
    • The nearest Blue Badge bay is 6m (6yd 1ft) from the Main Entrance.
    • The furthest Blue Badge bay is 8m (8yd 2ft) from the Main Entrance.
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is / are dropped kerbs.
    • The car park surface is tarmac.
    • The dropped kerb does have tactile paving.
    • There is not a road to cross between the car park and the entrance.
    • The car park does not have a height restriction barrier.
  • Public Car Parks View
    • There is not a car park for public use within 200m (approx).
  • On Street Parking and Drop-off Details View
    • On street marked Blue Badge bays are not available.
    • Clearly signed and / or standard marked parking bays are available.
    • There is not a designated drop off point.
  • Comments View
    • There is staff parking at the side and rear of the building.

Opening Times

  • Monday 08:30 - 12:30.
  • Monday 13:00 - 16:30.
  • Tuesday 08:30 - 12:30.
  • Tuesday 13:00 - 16:30.
  • Wednesday 08:30 - 12:30.
  • Wednesday 13:00 - 16:30.
  • Thursday 08:30 - 12:30.
  • Thursday 13:00 - 16:30.
  • Friday 08:30 - 12:30.
  • Friday 13:00 - 16:30.
  • Saturday Closed.
  • Sunday Closed.

Outside Access (Dental Accessible Entrance)

  • Entrance Details View
    • This information is for the entrance located to the right of the main building.
    • The entrance area/door is clearly signed.
    • There is ramped/sloped access at this entrance.
    • There is not a canopy or recess which provides weather protection at this entrance.
    • The entrance door(s) does/do contrast visually with its immediate surroundings.
    • There is an intercom.
    • The height of the intercom is 106cm (3ft 6in).
    • There is not a hand sanitiser.
    • The main door(s) open(s) away from you (push).
    • The door(s) is/are single width.
    • The door(s) is/are heavy.
    • The width of the door opening is 89cm.
  • Ramp/Slope Details View
    • The ramp/slope is located in front of and to the left of the entrance.
    • The ramp/slope gradient is slight.
    • The ramp/slope is permanent.
    • There is a level landing at the top of the ramp/slope.
    • There is a/are handrail(s) at the ramp.
    • The handrail(s) is/are on both sides going up the ramp.
  • Comments View
    • The door will be opened by staff via the intercom.

Department / Service (Dental)

  • Department / Service Access View
    • There is level access throughout the department/service.
    • There is clear signage on the department/service.
    • The type of flooring is vinyl/laminate.
    • There is some flooring in the department/service which is shiny and could cause issues with glare or look slippery to some people.
    • The department/service does not play background music.
    • The lighting levels are varied.
  • Department / Service Facilities View
    • This department/service has; treatment rooms.
    • There are 3 consultation/treatment rooms in this department/service.
    • A hearing assistance system is not available in the department/service.
    • There are not accessible toilet facilities within the department/service.
    • Accessible toilet facilities are located near the main building reception.
    • There are not standard toilet facilities within this department/service.
    • Standard toilet facilities are located near main building reception or in CAMHS and PCAMHS.

Reception (Dental)

  • Reception View
    • The reception point is located to the left beyond the Dental Accessible Entrance.
    • The reception point is approximately 24m (26yd 9in) from the Dental Accessible Entrance.
    • The reception area/desk is clearly visible from the entrance.
    • There is step free access to the reception point.
    • There is a clear unobstructed route to the reception point.
    • There are no windows, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
    • The reception counter is not placed in front of a background which is patterned.
    • The lighting levels at the reception point are good.
    • The height of the reception counter is medium height (77cm - 109cm).
    • There is sufficient space to write or sign documents on the counter.
    • There is not a low section of the counter (76cm or below) available.
    • The counter is staffed.
    • There is not a hearing assistance system.
    • Signs and universally accepted symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the building are provided in the reception area.

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