Access Guide
Summary
- This is a health centre.
- Services within the building include: Podiatry, Health Education, Community Education, Dental, Sexual Health, CAMHS and PCAMHS.
Getting Here
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By Road
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- From the M40 leave at junction 11 onto the A422 towards Banbury. Take the second exit at the next two roundabouts. At the next roundabout take the third exit onto Southam Road. Continue straight ahead and then turn right onto Cope Road. Orchard Health Centre is located on the left.
- There is a small open air car park at the front of Orchard Health Centre.
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By Bus
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- The nearest bus stop to the centre is on Boxhedge Road, which is approximately 170 metres away.
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By Train
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- The nearest train station is located in Banbury, which is approximately a 6 minute taxi ride.
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Useful Links
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- Please click on the links below for up to date bus times.
- To view the web page described above click here (opens in new tab).
- To view the web page described above click here (opens in new tab).
- Please click on the links below for up to date train times.
- To view the web page described above click here (opens in new tab).
- To view the web page described above click here (opens in new tab).
Getting Help and Assistance
- A member of staff trained in BSL skills is not normally on duty.
- British Sign Language interpreters can be provided on request.
- Language interpreters can be provided on request.
- The alternative formats documents can be provided in include; Braille on request, large print on request and different languages on request.
- There is a wheelchair to borrow to use around the building.
- Water bowls for assistance dogs are not available.
- Home visits services are not available.
Parking
- The venue does have its own car park.
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Venue Car Park
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- Parking is not free for all users.
- Parking is free for Blue Badge holders.
- The car park is located at the front of the building.
- The car park type is open air/surface.
- Parking spaces for Blue Badge holders do need to be booked in advance.
- There is/are 2 Blue Badge parking bay(s) within the car park.
- The dimensions of the Blue Badge parking bay(s) are 230cm x 480cm (7ft 7in x 15ft 9in).
- The nearest Blue Badge bay is 6m (6yd 1ft) from the Main Entrance.
- The furthest Blue Badge bay is 8m (8yd 2ft) from the Main Entrance.
- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is / are dropped kerbs.
- The car park surface is tarmac.
- The dropped kerb does have tactile paving.
- There is not a road to cross between the car park and the entrance.
- The car park does not have a height restriction barrier.
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Public Car Parks
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- There is not a car park for public use within 200m (approx).
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On Street Parking and Drop-off Details
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- On street marked Blue Badge bays are not available.
- Clearly signed and / or standard marked parking bays are available.
- There is not a designated drop off point.
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Comments
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- There is staff parking at the side and rear of the building.
Getting To (Sexual Health)
- Sexual Health is/are located ground floor.
- Access to Sexual Health is via the main entrance.
- Via the main entrance turn left passed the main reception the Sexual Health Clinic is on your right.
- There is step free access to Sexual Health.
- Sexual Health is approximately 23m from the main entrance.
- Wayfinding signage is provided.
- Dementia friendly signage is not provided.
- There is some flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.
Outside Access (Main Entrance)
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Entrance Details
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- This information is for the entrance located at the front of the building.
- The entrance area/door is clearly signed.
- There is ramped/sloped access at this entrance.
- There is a canopy or recess which provides weather protection at this entrance.
- The entrance door(s) does/do contrast visually with its immediate surroundings.
- There is a bell/buzzer.
- The height of the bell/buzzer is 92cm (3ft).
- There is not an intercom.
- There is not a hand sanitiser.
- The main door(s) open(s) towards you (pull).
- The door(s) is/are double width but one door is locked.
- The door(s) is/are heavy.
- The width of the door opening is 75cm.
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Ramp/Slope Details
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- The ramp/slope is located in front of the entrance.
- The ramp/slope gradient is slight.
Getting Around
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Access
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- There is step free access throughout the building.
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Circulation
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- There are doors in corridors which have to be opened manually.
- The type of flooring in walkways and corridors is carpet.
- Handrails are not provided in corridors.
- Seating is provided in some corridors.
- There is high colour contrast between the walls and floor in all areas.
- The lighting levels are varied.
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Signage and Wayfinding
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- Wayfinding signage is provided.
- The colour, design and typeface of signs is consistent throughout the building.
- The wayfinding signage does not include pictograms.
- Dementia friendly signage is not provided.
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Safe Place(s)
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- There is not a designated place of safety which can be used by people with dementia, autism or learning disabilities.
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Audio
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- This venue does not play background music in public areas.
- There is not a hearing assistance system in the public areas of the building.
Opening Times
- Monday 13:00 - 17:30.
- Tuesday 13:00 - 17:15.
- Wednesday 13:00 - 17:30.
- Thursday 13:00 - 15:00.
- Friday 09:15 - 12:15.
- Saturday Closed.
- Sunday Closed.
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Comments
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- There are appointment only times on Tuesdays (13.00-17.15) and Thursdays (13.00-15.00) afternoons.
Department / Service (Sexual Health)
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Department / Service Access
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- Sexual Health is located to the left of the main reception.
- There is a/are door(s) leading into the department/service.
- The door(s) open(s) towards you (pull).
- The door(s) is/are single width.
- The door(s) is/are heavy.
- The width of the door opening is 77cm (2ft 6in).
- There is not a bell/buzzer.
- There is not an intercom.
- There is not a hand sanitiser.
- There is level access throughout the department/service.
- There is no clear signage on the department/service.
- The type of flooring is carpet.
- The department/service does not play background music.
- The lighting levels are varied.
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Department / Service Facilities
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- This department/service has; treatment rooms, consultation rooms, a waiting room/area and a main reception.
- There are 7 consultation/treatment rooms in this department/service.
- A hearing assistance system is not available in the department/service.
- A mobile hoist is not available on the department/service.
- There are not accessible toilet facilities within the department/service.
- Accessible toilet facilities are located near the Main Entrance.
- There are standard toilet facilities within this department/service.
Reception (Sexual Health)
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Reception
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- The reception point is located to the right beyond the Sexual Health entrance.
- The reception point is approximately 4m (4yd 1ft) from the Sexual Health entrance.
- The reception area/desk is clearly visible from the entrance.
- There is step free access to the reception point.
- There is a clear unobstructed route to the reception point.
- There are windows, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
- The reception counter is not placed in front of a background which is patterned.
- The lighting levels at the reception point are varied.
- The height of the reception counter is medium height (77cm - 109cm).
- There is not sufficient space to write or sign documents on the counter.
- There is not a low section of the counter (76cm or below) available.
- The counter is staffed.
- There is not a hearing assistance system.
- Signs and universally accepted symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the building are not provided in the reception area.
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Reception Waiting Area
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- There is a waiting area close to the reception point.
- Access to the waiting area is unobstructed.
- The type of flooring is carpet.
- There is not sufficient space for a wheelchair user to use the waiting area.
- The seats do not have armrests.
- No tables are permanently fixed.
- The waiting room / area does not have background music playing.
- There is not a red flashing fire alarm beacon within the waiting room / area.
- There is not a television.
- Vending machines are not available.
- A water dispenser is not available.
- There is not a play area or toys/books for a child to play with.
- There is space for an assistance dog to rest within the seating area.
- Lighting levels are medium.
Toilet with Adaptations
- There is not an/are not accessible toilet(s) available.
- The nearest accessible toilet(s) is/are located near the Main Entrance.
Standard Toilet(s)
- Standard toilet facilities are available.
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Toilet Facilities
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- The shared toilet is located in CAMHS and PCAMHS.
- There is step-free access into the toilet(s).
- The standard toilet(s) is/are approximately 9m from the CAMHS and PCAMHS entrance.
- The colour contrast between the external toilet door(s) and wall(s) is high.
- There is pictorial signage on or near the toilet door.
- An ambulant toilet cubicle is not available.
- The height of the wash basin(s) is 82cm.
- The wash basin(s) tap type is lever mixer.
- Lighting levels are moderate to good.
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Toilet Facilities 2
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- The shared toilet is located in Sexual Health.
- There is step-free access into the toilet(s).
- The standard toilet(s) is/are approximately 8m from the Sexual Health entrance.
- The colour contrast between the external toilet door(s) and wall(s) is high.
- There is written text signage on or near the toilet door.
- An ambulant toilet cubicle is not available.
- The height of the wash basin(s) is 89cm.
- The wash basin(s) tap type is lever mixer.
- Lighting levels are moderate to good.
Related Access Guides
- To view other Detailed Access Guides that are related to this one please use the links below.
- Orchard Health Centre link (new tab) - click here.
- Orchard Health Centre - CAMHS and PCAMHS link (new tab) - click here.
- Orchard Health Centre - Podiatry link (new tab) - click here.
- Orchard Health Centre - Dental link (new tab) - click here.