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Orchard Health Centre - Podiatry

5A Cope Road, Banbury, Oxfordshire, OX16 2EZ

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Access Guide

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Summary

  • This is a health centre.
  • Services within the building include: Podiatry, Health Education, Community Education, Dental, Sexual Health, CAMHS and PCAMHS.

Getting Here

Getting Help and Assistance

  • A member of staff trained in BSL skills is not normally on duty.
  • British Sign Language interpreters can be provided on request.
  • Language interpreters can be provided on request.
  • The alternative formats documents can be provided in include; Braille on request, large print on request and different languages on request.
  • There is a wheelchair to borrow to use around the building.
  • Water bowls for assistance dogs are not available.
  • Home visits services are not available.

Parking

  • The venue does have its own car park.
  • Venue Car Park View
    • Parking is not free for all users.
    • Parking is free for Blue Badge holders.
    • The car park is located at the front of the building.
    • The car park type is open air/surface.
    • Parking spaces for Blue Badge holders do need to be booked in advance.
    • There is/are 2 Blue Badge parking bay(s) within the car park.
    • The dimensions of the Blue Badge parking bay(s) are 230cm x 480cm (7ft 7in x 15ft 9in).
    • The nearest Blue Badge bay is 6m (6yd 1ft) from the Main Entrance.
    • The furthest Blue Badge bay is 8m (8yd 2ft) from the Main Entrance.
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is / are dropped kerbs.
    • The car park surface is tarmac.
    • The dropped kerb does have tactile paving.
    • There is not a road to cross between the car park and the entrance.
    • The car park does not have a height restriction barrier.
  • Public Car Parks View
    • There is not a car park for public use within 200m (approx).
  • On Street Parking and Drop-off Details View
    • On street marked Blue Badge bays are not available.
    • Clearly signed and / or standard marked parking bays are available.
    • There is not a designated drop off point.
  • Comments View
    • There is staff parking at the side and rear of the building.

Outside Access (Main Entrance)

  • Entrance Details View
    • This information is for the entrance located at the front of the building.
    • The entrance area/door is clearly signed.
    • There is ramped/sloped access at this entrance.
    • There is a canopy or recess which provides weather protection at this entrance.
    • The entrance door(s) does/do contrast visually with its immediate surroundings.
    • There is a bell/buzzer.
    • The height of the bell/buzzer is 92cm (3ft).
    • There is not an intercom.
    • There is not a hand sanitiser.
    • The main door(s) open(s) towards you (pull).
    • The door(s) is/are double width but one door is locked.
    • The door(s) is/are heavy.
    • The width of the door opening is 75cm.
  • Ramp/Slope Details View
    • The ramp/slope is located in front of the entrance.
    • The ramp/slope gradient is slight.

Getting To (Podiatry)

  • Podiatry is/are located on the ground floor.
  • Access to Podiatry is via the Main Entrance.
  • Enter via the Main Entrance and turn left after the main reception and waiting area. Podiatry is located directly ahead.
  • There is step free access to Podiatry.
  • Podiatry is approximately 32m from the Main Entrance.
  • There is a/are manual, heavy, double door(s) between the Main Entrance and the department/service.
  • Wayfinding signage is provided.
  • Dementia friendly signage is not provided.
  • There is some flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.
  • There is some flooring in corridors which includes patterns or colours which could be confusing or look like steps or holes to some people.

Reception (Main Reception)

  • Reception View
    • The reception point is located to the left on entering the building.
    • The reception point is approximately 10m (10yd 2ft) from the Main Entrance.
    • The reception area/desk is clearly visible from the entrance.
    • There is step free access to the reception point.
    • There is a clear unobstructed route to the reception point.
    • There are windows, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
    • The reception counter is not placed in front of a background which is patterned.
    • The lighting levels at the reception point are good.
    • The height of the reception counter is medium height (77cm - 109cm).
    • There is sufficient space to write or sign documents on the counter.
    • There is not a low section of the counter (76cm or below) available.
    • The counter is staffed.
    • There is not a hearing assistance system.
    • Signs and universally accepted symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the building are not provided in the reception area.
  • Reception Waiting Area View
    • There is a waiting area close to the reception point.
    • Access to the waiting area is unobstructed.
    • The type of flooring is carpet and vinyl/laminate.
    • There is sufficient space for a wheelchair user to use the waiting area.
    • There is a mixture of seating with and without armrests.
    • No tables are permanently fixed.
    • The waiting room / area does not have background music playing.
    • There is not a red flashing fire alarm beacon within the waiting room / area.
    • There is not a television.
    • Vending machines are not available.
    • A water dispenser is not available.
    • There is a play area or toys/books for a child to play with.
    • There is space for an assistance dog to rest within the seating area.
    • Lighting levels are medium.

Getting Around

  • Access View
    • There is step free access throughout the building.
  • Circulation View
    • There are doors in corridors which have to be opened manually.
    • The type of flooring in walkways and corridors is carpet.
    • Handrails are not provided in corridors.
    • Seating is provided in some corridors.
    • There is high colour contrast between the walls and floor in all areas.
    • The lighting levels are varied.
  • Signage and Wayfinding View
    • Wayfinding signage is provided.
    • The colour, design and typeface of signs is consistent throughout the building.
    • The wayfinding signage does not include pictograms.
    • Dementia friendly signage is not provided.
  • Safe Place(s) View
    • There is not a designated place of safety which can be used by people with dementia, autism or learning disabilities.
  • Audio View
    • This venue does not play background music in public areas.
    • There is not a hearing assistance system in the public areas of the building.

Opening Times

  • Access is by appointment only.

Department / Service (Podiatry)

  • Department / Service Access View
    • Podiatry is located to the left of the Main Entrance.
    • There is not a/are not door(s) leading into the department/service.
    • There is level access throughout the department/service.
    • There is clear signage on the department/service.
    • The type of flooring is carpet and vinyl/laminate.
    • There is some flooring in the department/service which is shiny and could cause issues with glare or look slippery to some people.
    • The department/service does not play background music.
    • The lighting levels are moderate to good.
  • Department / Service Facilities View
    • This department/service has; a waiting room/area and treatment rooms.
    • There are 3 consultation/treatment rooms in this department/service.
    • A hearing assistance system is not available in the department/service.
    • A mobile hoist is not available on the department/service.
    • There are not accessible toilet facilities within the department/service.
    • Accessible toilet facilities are located near the Main Entrance.
    • There are not standard toilet facilities within this department/service.
    • Standard toilet facilities are located near the Main Entrance.

Waiting Room / Area

  • There is a waiting room / area.
  • The waiting room / area is approximately 42m from the Main Entrance.
  • There is level access into the waiting room / area.
  • There is not a/are not door(s) into the waiting room / area.
  • The type of flooring is carpet.
  • There is not a space for a wheelchair user to wait within the seating area.
  • Some chairs are permanently fixed.
  • Chairs with armrests are not available.
  • Announcements are in person.
  • The waiting room / area does not have background music playing.
  • There is not a red flashing fire alarm beacon within the waiting room / area.
  • There is not a television.
  • Vending machines are not available.
  • A water dispenser is not available.
  • There is not a play area or toys/books for a child to play with.
  • There is space for an assistance dog to rest within the seating area.
  • Lighting levels are moderate to good.

Consultation / Treatment Room (Podiatry)

  • There is / are 3 consultation / treatment room(s) available.
  • The name / number of the room surveyed was; Clinic 1.
  • There is level access to the consultation / treatment room.
  • There is a/are door(s) into the consultation / treatment room.
  • The door(s) open(s) away from you (push).
  • The door(s) is/are single width.
  • The door(s) is/are heavy.
  • The width of the door opening is 76cm (2ft 6in).
  • The type of flooring is vinyl/laminate.
  • There is room for a wheelchair user to manoeuvre.
  • There is not a bed / couch.
  • A hoist is not available.
  • There is a chair.
  • No chairs are permanently fixed.
  • The chair(s) is/are height adjustable.
  • There are some chairs with armrests available.
  • Some tables are permanently fixed.
  • There is not a hearing assistance system.
  • The room does not have background music playing.
  • There is not a red flashing fire alarm beacon within the room.
  • Lighting levels are bright.

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