You are on Summary. Skip to the next section.

Summary

• This is a community hospital.
• Services on the ground floor include: the Adult Learning Disability Service, Kidney Treatment Centre, The Urgent Care Centre, Blood Tests, Community Services and 3 eating and drinking areas (Friends Café, Costa and Snack Box).
• Services on the first floor include: Outpatients, Musculoskeletal Care (MSK), Orthotics, Audiology, Cardiology, Dispensary, Imaging, MRI, Surgical Pre-Assessment and Women's Health.
• Services on the second floor include: The Eye Clinic and Emergency Eye Department, Theatres.
• Services on the third floor include: Foxbury and The Education Centre.
• Services on the fourth floor include: Meadowview and the Planned Care Centre.

You are on Getting Here. Skip to the next section.

Getting Here

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• By Road View
  • The Hospital is located South of Sidcup and can be accessed via the A20 and then the A222 Chislehurst Road.
  • Queen Marys Hospital has 350 Pay and Display public parking spaces with Blue Badge bays available outside each building.
• By Bus View
  • The nearest bus stop is 0.2 miles away via Frognall Avenue.
    Routes that stop here are the 160, 229, 269, 286, 625, B14 and R11 with services to and from Green Street Green, Sidcup Station, Bexleyheath, Thamesmead and Cutty Sark.
• By Train View
  • The nearest train station is Sidcup, approximately 1.5 miles away.
    Accessed via the A222 the station is operated by South Eastern Railways and has services to and from London Cannon Street, Northfleet and Woolwich Arsenal.
• Useful Links View
  • Transport for London, operators of local bus services.
  • To view the web page described above click here (opens in new tab).
  • South Eastern Railways, providers of train services from Sidcup station.
  • To view the web page described above click here (opens in new tab).
  • Google Maps location finder.
  • To view the web page described above click here (opens in new tab).

You are on Getting Help and Assistance. Skip to the next section.

Getting Help and Assistance

• A member of staff trained in BSL skills is not normally on duty.
• British Sign Language interpreters can be provided on request.
• Language interpreters can be provided on request.
• The alternative formats documents can be provided in include; Braille on request, large print on request, Makaton on request, different languages on request, voice recognition CD on request and audio on request.
• There is a wheelchair to borrow to use around the building.
• Water bowls for assistance dogs are not available.
• There is a/are hearing assistance system(s) available.
• The type of system is a fixed loop.
• The hearing assistance system was tested by an AccessAble surveyor.
• The hearing assistance system was tested on 19/04/2022.
• The hearing loop was working at the time of testing.
• The fixed loop is located at the reception directly ahead from the main hospital entrance.
• Home visits services are available.
• There are home visits for some services. Photograph 2 shows the defibrillator by Queen Mary's Hospital main entrance.

You are on Parking (Queen Mary's Hospital - Car Park 3). Skip to the next section.

Parking (Queen Mary's Hospital - Car Park 3)

• The venue does have its own car park.

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• Venue Car Park View
  • Parking is not free for all users.
  • Parking is free for Blue Badge holders.
  • The car park is located opposite the main entrance to Queen Mary's Hospital and the Urgent Care Centre.
  • The car park type is open air/surface.
  • Parking spaces for Blue Badge holders do not need to be booked in advance.
  • There is/are 10+ Blue Badge parking bay(s) within the car park.
  • The dimensions of the Blue Badge parking bay(s) are 231cm x 460cm (7ft 7in x 15ft 1in).
  • The nearest Blue Badge bay is 30m (32yd 2ft) from the Queen Mary's Hospital main entrance.
  • The furthest Blue Badge bay is 57m (62yd 1ft) from the Queen Mary's Hospital main entrance.
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is / are slopes/ramps.
  • The car park surface is tarmac.
  • There is a dropped kerb between the car park and the venue.
  • The dropped kerb does have tactile paving.
  • There is not a road to cross between the car park and the entrance.
  • The car park does not have a height restriction barrier.
• Public Car Parks View
  • There is not a car park for public use within 200m (approx).
• On Street Parking and Drop-off Details View
  • On street marked Blue Badge bays are not available.
  • Clearly signed and / or standard marked parking bays are not available.
  • There is not a designated drop off point.
• Comments View
  • Most payment machines for standard parking do not have a dropped kerb to access them (photograph 5).
  • Payment by phone is also available.
  • Some of the paths leading towards the hospital have ramps at a slight gradient as shown in photograph 8.
  • The ramps are approximately 1.5 metres wide with handrails on both sides and tactile paving at the top and bottom.

You are on Getting To (Meadow View). Skip to the next section.

Getting To (Meadow View)

• Meadow View is/are located on the fourth floor of Queen Mary's Hospital.
• Access to Meadow View is via the Queen Mary's Hospital main entrance.
• From the main hospital entrance, proceed ahead to the lifts.
  Take a lift up to the fourth floor.
  When exiting the lift turn left and the main entrance to the ward is on the right-hand side.
• There is step free access, via lift, to Meadow View.
• Meadow View is approximately 16m from the main reception lifts.
• There are not resting areas along the route.
• Wayfinding signage is provided.
• Dementia friendly signage is not provided.
• There is flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.

You are on Outside Access (Queen Mary's Hospital Main Entrance). Skip to the next section.

Outside Access (Queen Mary's Hospital Main Entrance)

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• Entrance Details View
  • This information is for the entrance located at the front of the building, facing onto Car Park 3.
  • The entrance area/door is clearly signed.
  • There is step free access at this entrance.
  • There is a canopy or recess which provides weather protection at this entrance.
  • There are bollards outside this entrance.
  • The minimum width between the bollards/wall is 140cm.
  • The bollard(s) does/do not have a high visual contrast to prevent them being hazardous to visually impaired people.
  • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
  • There is a dark mat or floor marking at this entrance that might be perceived as a hole.
  • There is not a bell/buzzer.
  • There is not an intercom.
  • There is a hand sanitiser.
  • The height of the hand sanitiser is 117cm (3ft 10in).
  • There is not a door release button when exiting.
  • The main door(s) open(s) automatically.
  • The door(s) is/are single width.
  • The width of the door opening is 115cm.
  • There is a second set of doors.
  • The door(s) open(s) automatically.
  • The door(s) is/are single width.
  • The width of the door opening is 165cm.
• Comments View
  • There are wheelchairs stationed past these entrance doors if a patient/visitor needs one.

You are on Reception (Queen Mary's Hospital Reception). Skip to the next section.

Reception (Queen Mary's Hospital Reception)

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• Reception View
  • The reception point is located in front of the Queen Mary's Hospital main entrance.
  • The reception point is approximately 15m (16yd 1ft) from the Queen Mary's Hospital main entrance.
  • The reception area/desk is clearly visible from the entrance.
  • There is step free access to the reception point.
  • There is a clear unobstructed route to the reception point.
  • There are windows, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
  • The reception counter is not placed in front of a background which is patterned.
  • The lighting levels at the reception point are good.
  • The height of the reception counter is medium height (77cm - 109cm).
  • There is not sufficient space to write or sign documents on the counter.
  • There is a low section of the counter (76cm or below) available.
  • There is sufficient space to write or sign documents on the low section of the counter.
  • The counter is staffed.
  • There is not a bell to attract attention.
  • There is a hearing assistance system.
  • The type of system is a fixed loop.
  • The hearing assistance system is signed.
  • Staff are trained to use the hearing assistance system.
  • The hearing assistance system was not tested at the time of the survey.
  • Signs and universally accepted symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the building are not provided in the reception area.
• Reception Waiting Area View
  • There is a waiting area close to the reception point.
  • Access to the waiting area is unobstructed.
  • The type of flooring is vinyl/laminate.
  • There is sufficient space for a wheelchair user to use the waiting area.
  • There are seats with armrests on both sides.
  • The waiting room / area does not have background music playing.
  • There is not a red flashing fire alarm beacon within the waiting room / area.
  • There is not a television.
  • Vending machines are not available.
  • A water dispenser is not available.
  • There is not a play area or toys/books for a child to play with.
  • There is space for an assistance dog to rest within the seating area.
  • Lighting levels are good.
• Comments View
  • The seats are opposite the reception by the main entrance.
  • There is an ATM by the main entrance and reception as shown in photograph 5.
  • The ATM has controls between 94-122cm high and the screen is 108-129cm high.

You are on Counter (Pharmacy). Skip to the next section.

Counter (Pharmacy)

• The Pharmacy is located on the ground floor, opposite the main hospital entrance.
• The counter is approximately 24m (26yd 9in) from the main hospital entrance.
• Clear signage for the counter is visible from the entrance.
• There is step free access to the counter.
• The lighting levels at the counter are good.
• The height of the counter is medium height (77cm - 109cm).
• There is sufficient space to write or sign documents on the counter.
• There is a low section of the counter (76cm or below) available.
• There is sufficient space to write or sign documents on the low section of the counter.
• The counter is staffed.
• There is not a bell to attract attention.
• There is not a hearing assistance system.

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• Comments View
  • There is bench seating available next to the counter as shown in photograph 3.

You are on Other Floors (Main Reception Stairs G-4). Skip to the next section.

Other Floors (Main Reception Stairs G-4)

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• Stairs View
  • Signs indicating the location of the stairs are clearly visible from the entrance.
  • There are manual, heavy, single doors to enter and exit the stairwell on the ground floor and on the first floor.
  • The floors which are accessible by stairs are G, 1, 2, 3 and 4.
  • There are 15+ steps between floors.
  • The height of the step(s) is/are between the recommended 15cm and 18cm.
  • The depth of the step(s) is/are not between the recommended 30cm and 45cm.
  • The steps are not clearly marked.
  • The steps do have handrails.
  • The steps have a handrail on both sides.
  • Handrails are at the recommended height (90cm-100cm).
  • Handrails do cover the flight of stairs throughout its length.
  • Handrails are not easy to grip.
  • Handrails do extend horizontally beyond the first and last steps.
  • There is a landing.
  • Clear signs indicating the facilities on each floor of the building are provided on landings.
  • The lighting levels are good.
• Comments View
  • The doors into the stairwell were held permanently open at the time of survey.

You are on Lift (Main Reception Lifts). Skip to the next section.

Lift (Main Reception Lifts)

• There is a lift for public use.
• The lift is located directly ahead from the main hospital entrance.
• Signs indicating the location of this lift are not clearly visible from the entrance.
• The lift is approximately 17m (18yd 1ft) from the main hospital entrance.
• The lift is a standard lift.
• Staff do not need to be notified for use of the lift.
• The floors which are accessible by this lift are G, 1, 2, 3 and 4.
• Clear signs indicating the facilities on each floor are provided on lift lobby landings.
• There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
• Lift doors do contrast visually with lift lobby walls.
• The external controls for the lift are within 90cm - 110cm from the floor.
• The visual contrast between the external lift controls and the control plate is high.
• The visual contrast between the external lift control plate and the wall is high.
• The clear door width is 89cm (2ft 11in).
• The dimensions of the lift are 122cm x 177cm (4ft x 5ft 10in).
• There are not separate entry and exit doors in the lift.
• There is not a mirror to aid reversing out of the lift.
• There is a list of floor services available within the lift.
• The lift does have a visual floor indicator.
• The lift does have an audible announcer.
• The internal controls for the lift are within 90cm - 120cm from the floor.
• There is not a hearing loop system.
• The lift does have Braille markings.
• The lift does have tactile markings.
• The lighting level in the lift is good.

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• Comments View
  • Photographs 4 and 5 show the signs indicating facilities on each floor.

You are on Entrance (Meadow View Ward Entrance). Skip to the next section.

Entrance (Meadow View Ward Entrance)

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• Entrance Details View
  • This information is for the entrance located on the fourth floor, close to the lifts.
  • The entrance area/door is clearly signed with the name of the service/department.
  • There is step free access at this entrance.
  • There is not a bell/buzzer.
  • There is an intercom.
  • The height of the intercom is 127cm (4ft 2in).
  • There is a hand sanitiser.
  • The height of the hand sanitiser is 95cm (3ft 1in).
  • There is a door release button when exiting.
  • The height of the door release button is 119cm (3ft 11in).
  • The main door(s) open(s) towards you (pull).
  • The door(s) is/are double width but one door is locked.
  • The door(s) may be difficult to open.
  • The width of the door opening is 79cm.
• Comments View
  • Staff will come to meet you at the entrance doors to access the ward.

You are on Inpatient Unit / Ward (Meadow View). Skip to the next section.

Inpatient Unit / Ward (Meadow View)

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• Unit / Ward Information View
  • This is a shared unit/ward.
  • There is/are 10 and 5 bays (A-E) bedroom(s) available.
  • The bedrooms have ensuite facilities.
  • There is/are 35 bed(s) on this unit/ward in total.
  • There is a hand sanitiser.
  • The height of the hand sanitiser is 96cm (3ft 2in).
  • There is level access throughout the unit/ward.
  • There is clear signage on the unit/ward.
  • The type of flooring is vinyl/laminate.
  • There is flooring on the unit/ward which is shiny and could cause issues with glare or look slippery to some people.
  • The unit/ward does not play background music.
  • A mobile hoist is available on the unit/ward.
  • There are accessible washroom facilities with wheel in showers for patients on the unit/ward.
  • There are accessible toilet facilities for patients on the unit/ward.
  • There are washrooms suitable for ambulant disabled patients available on the unit/ward.
  • Toilets suitable for ambulant disabled patients are available on the unit/ward.
  • The lighting levels are good.
  • There are 2 nurses desks within the ward, both without a induction loop.
    The desks are 77cm and 115cm high.
    There is no designated meeting room in the ward, but at the time of survey (April 2022), Bay F was being used for visitation (photographs 6 and 7).
• Visitor Facilities View
  • There is not a relatives' room on the unit/ward.
  • There are no accessible toilet facilities on the unit/ward for visitors.
  • Accessible toilet facilities for visitors are located on the ground and first floor.
  • There are no standard toilet facilities on the unit/ward for visitors.
  • Standard toilet facilities for visitors are located on the ground and first floor.
• Visiting Times View
  • Visiting times vary, please contact the ward in advance.

You are on Day Room / Lounge Area. Skip to the next section.

Day Room / Lounge Area

• There is a day room/lounge area.
• There is level access into the day room/lounge area.
• The day room/lounge area is always open.
• There is a/are door(s) into the day room/lounge area.
• The door(s) open(s) away from you (push).
• The door(s) is/are single width with a locked extension leaf.
• The door(s) is/are heavy.
• The width of the door opening is 88cm (2ft 11in).
• The type of flooring is vinyl/laminate.
• There is a space for a wheelchair user to manoeuvre.
• There is a mixture of seating with and without armrests.
• No chairs are permanently fixed.
• No tables are permanently fixed.
• The distance between the floor and the lowest table is 69cm (2ft 3in).
• The distance between the floor and the highest table is 73cm (2ft 5in).
• The room does not have background music playing.
• There is not a red flashing fire alarm beacon within the room.
• There is a television.
• Subtitles are available.
• There is not a play area or toys/books for a child to play with.
• There is space for an assistance dog to rest within the seating area.
• Lighting levels are good.

You are on Fitness Suite (Meadow View Gym). Skip to the next section.

Fitness Suite (Meadow View Gym)

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• Access to Fitness Suite View
  • The fitness suite is located near Bay F.
  • The fitness suite is 84m (91yd 2ft) from the Meadow View entrance.
  • There is level access to the fitness suite.
  • There are doors into the fitness suite.
  • The doors open away from you (push).
  • The doors are single.
  • The doors are heavy.
  • The opening is 87cm (2ft 10in) wide.
• Fitness Suite (General) View
  • A portable hearing loop is not available for induction.
  • There is clear manoeuvring space between equipment.
  • There is level access to all of the equipment.
• Comments View
  • There is a push-button panic alarm at 120cm high.
  • Access is supervised only so the door is always locked when not in use.
  • There are various pieces of equipment, mats and height adjustable beds used for rehabilitation clinics.

You are on Room / Area (Room 10). Skip to the next section.

Room / Area (Room 10)

• There is / are 10 room(s) / area(s) available.
• The name / number of the room / area surveyed was; 10.
• The room / area is approximately 57m from the Meadow View entrance.
• There is level access to the room / area.
• There is a/are door(s) into the room / area.
• The door(s) open(s) away from you (push).
• The door(s) is/are single width.
• The door(s) is/are heavy.
• The width of the door opening is 88cm (2ft 11in).
• The type of flooring is vinyl/laminate.
• There is room for a wheelchair user to manoeuvre.
• There is a bed / couch.
• The bed / couch is adjustable.
• There is not sufficient space next to the bed/couch for a mobile hoist to operate.
• There is a chair.
• No chairs are permanently fixed.
• The chair(s) is not/are not height adjustable.
• All chairs have armrests available.
• No tables are permanently fixed.
• There is not a hearing assistance system.
• The room / area does not have background music playing.
• There is not a red flashing fire alarm beacon within the room / area.
• Lighting levels are good.

You are on Room / Area (Bay D). Skip to the next section.

Room / Area (Bay D)

• There is / are 5 room(s) / area(s) available.
• The name / number of the room / area surveyed was; Bay D.
• The room / area is approximately 64m from the Meadow View entrance.
• There is level access to the room / area.
• There is a/are door(s) into the room / area.
• The door(s) open(s) away from you (push).
• The door(s) is/are single width with an open extension leaf.
• The door(s) is/are permanently held open.
• The width of the door opening is 136cm (4ft 6in).
• The type of flooring is vinyl/laminate.
• There is room for a wheelchair user to manoeuvre.
• There is a bed / couch.
• The bed / couch is adjustable.
• There is not sufficient space next to the bed/couch for a mobile hoist to operate.
• There is a chair.
• No chairs are permanently fixed.
• The chair(s) is not/are not height adjustable.
• All chairs have armrests available.
• No tables are permanently fixed.
• There is not a hearing assistance system.
• The room / area does not have background music playing.
• There is not a red flashing fire alarm beacon within the room / area.
• Lighting levels are moderate to good.

You are on Washroom (Room 10). Skip to the next section.

Washroom (Room 10)

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• Washroom Details View
  • The washroom surveyed has a wheel in shower, a toilet and a wash basin.
  • There is/are 10 washroom(s) of this type in the ward.
  • The washroom surveyed is located within the 10 individual rooms on the ward.
  • There is step free access to the washroom surveyed once inside the ward.
  • This washroom is shared.
  • There is no additional signage on or near the washroom door.
  • The washroom door(s) open(s) outwards.
  • The door(s) is/are locked by a twist lock.
  • The door(s) is/are light to open.
  • The width of the door opening is 86cm (2ft 10in).
  • The dimensions of the washroom are 182cm x 158cm (5ft 12in x 5ft 2in).
  • The washroom does not have an unobstructed minimum turning space of 150cm x 150cm.
  • There is an emergency pull cord alarm.
  • The emergency pull cord alarm is within reach and fully functional.
  • There is not a red flashing fire alarm beacon within the washroom.
  • There is a/are coat hook(s) 164cm from the floor.
  • There is not a coat hook in the washroom.
  • There is not a mirror.
  • There is a wash basin.
  • The wash basin can be reached from seated on the toilet.
  • The height of the wash basin is 81cm.
  • There are no wall-mounted grab rails for the wash basin.
  • The tap type is lever. It is a mixer tap.
  • There is a soap dispenser.
  • The soap dispenser cannot be reached from seated on the toilet.
  • The height of the soap dispenser is 91cm.
  • There is a towel dispenser.
  • The towel dispenser cannot be reached from seated on the toilet.
  • The height of the towel dispenser is 134cm.
  • There is not a hand dryer.
  • Disposal facilities are available.
  • The washroom has a non-slip floor.
• Toilet Details View
  • The height of the toilet seat above floor level is 43cm (1ft 5in).
  • The toilet has a wall which can act as a back rest.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 103cm.
  • There is a flush on the transfer side.
  • There is no dropdown rail for the toilet.
  • There are no wall-mounted grab rails for the toilet.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The height of the toilet roll holder is 85cm.
  • There is not a colostomy changing shelf for standing users next to the toilet.
• Shower Details View
  • There is a wheel in shower.
  • The shower does not have an unobstructed minimum turning space of 150cm x 150cm.
  • The shower head is height adjustable.
  • The shower control type is lever.
  • A shower chair is available.
  • The height of the flip-down/tip-up or fixed seat is 56cm (1ft 10in).
  • There are not wall-mounted grab rails available for the shower.
• Colour Contrast and Lighting View
  • The visual contrast between the external washroom door and wall is high.
  • The visual contrast between the internal washroom door and wall is high.
  • The toilet seat visual contrast is high.
  • The visual contrast between the washroom floor and walls is high.
  • Lighting levels are good.

You are on Washroom (Bay D). Skip to the next section.

Washroom (Bay D)

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• Washroom Details View
  • The washroom surveyed has a wheel in shower, a toilet and a wash basin.
  • There is/are 5 washroom(s) of this type in the ward.
  • The washroom surveyed is located within Bay D.
  • The washroom surveyed is approximately 67m from the Meadow View entrance.
  • There is step free access to the washroom surveyed once inside the ward.
  • This washroom is shared.
  • There is no additional signage on or near the washroom door.
  • The washroom door(s) open(s) inwards.
  • The door(s) is/are locked by a twist lock.
  • The door(s) is/are light to open.
  • The width of the door opening is 86cm (2ft 10in).
  • The dimensions of the washroom are 224cm x 230cm (7ft 4in x 7ft 7in).
  • The washroom does not have an unobstructed minimum turning space of 150cm x 150cm.
  • There is an emergency pull cord alarm.
  • The emergency pull cord alarm is out of reach (higher than 10cm (4") from floor).
  • There is a push button alarm system in this washroom.
  • There is not a red flashing fire alarm beacon within the washroom.
  • There is a/are coat hook(s) 165cm from the floor.
  • There is a mirror.
  • There is not a tall mirror, with suitable specifications, for ease of use.
  • There is a wash basin.
  • The wash basin cannot be reached from seated on the toilet.
  • The height of the wash basin is 82cm.
  • As you face the wash basin the wall-mounted grab rails are on both sides.
  • The tap type is lever. It is a mixer tap.
  • There is a soap dispenser.
  • The soap dispenser cannot be reached from seated on the toilet.
  • The height of the soap dispenser is 95cm.
  • There is a towel dispenser.
  • The towel dispenser cannot be reached from seated on the toilet.
  • The height of the towel dispenser is 133cm.
  • There is not a hand dryer.
  • Disposal facilities are available.
  • The washroom has a non-slip floor.
• Toilet Details View
  • The height of the toilet seat above floor level is 57cm (1ft 10in).
  • The toilet has a lid obstructing the back rest/cistern/wall.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 60cm.
  • There is a flush on the transfer side.
  • There is a dropdown rail on the transfer side.
  • As you face the toilet the wall-mounted grab rails are on the left.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The height of the toilet roll holder is 89cm.
  • There is not a colostomy changing shelf for standing users next to the toilet.
• Shower Details View
  • There is a wheel in shower.
  • The shower does not have an unobstructed minimum turning space of 150cm x 150cm.
  • The shower head is height adjustable.
  • The shower control type is lever.
  • A shower chair is available.
  • The height of the flip-down/tip-up or fixed seat is 58cm (1ft 11in).
  • There are wall-mounted grab rails available for the shower.
• Colour Contrast and Lighting View
  • The visual contrast between the external washroom door and wall is high.
  • The visual contrast between the internal washroom door and wall is high.
  • The visual contrast between the dropdown rail(s) and wall is high.
  • The visual contrast between the wall-mounted grab rails to the left of the toilet and wall is high.
  • The toilet seat visual contrast is high.
  • The visual contrast between the shower wall-mounted grab rails and wall is high.
  • The visual contrast between the washroom floor and walls is high.
  • Lighting levels are good.
• Comments View
  • The emergency pull-cord alarm for the shower is within reach of the ground but the alarm by the toilet is 56cm off the ground.
  • There is also a push-button alarm at 117cm high.
  • There is 1 washroom per bay.

You are on Washroom (Ward Corridor). Skip to the next section.

Washroom (Ward Corridor)

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• Washroom Details View
  • The washroom surveyed has a wheel in shower, a toilet and a wash basin.
  • There is/are 1 washroom(s) of this type in the ward.
  • The washroom surveyed is located along the ward corridor, next to the Day Room.
  • The washroom surveyed is approximately 91m from the Meadow View entrance.
  • There is step free access to the washroom surveyed once inside the ward.
  • This washroom is shared.
  • There is pictorial and written or text signage on or near the washroom door.
  • The washroom door(s) open(s) inwards.
  • The door(s) is/are locked by a twist lock.
  • The door(s) is/are heavy to open.
  • The width of the door opening is 87cm (2ft 10in).
  • The dimensions of the washroom are 230cm x 220cm (7ft 7in x 7ft 3in).
  • The washroom does not have an unobstructed minimum turning space of 150cm x 150cm.
  • There is an emergency pull cord alarm.
  • The emergency pull cord alarm is within reach and fully functional.
  • There is not a red flashing fire alarm beacon within the washroom.
  • There is a/are coat hook(s) 164cm from the floor.
  • There is a mirror.
  • There is not a tall mirror, with suitable specifications, for ease of use.
  • There is a wash basin.
  • The wash basin cannot be reached from seated on the toilet.
  • The height of the wash basin is 81cm.
  • As you face the wash basin the wall-mounted grab rails are on both sides.
  • The tap type is lever. It is a mixer tap.
  • There is a soap dispenser.
  • The soap dispenser cannot be reached from seated on the toilet.
  • The height of the soap dispenser is 100cm.
  • There is a towel dispenser.
  • The towel dispenser cannot be reached from seated on the toilet.
  • The height of the towel dispenser is 134cm.
  • There is not a hand dryer.
  • Disposal facilities are available.
  • The washroom has a non-slip floor.
• Toilet Details View
  • The height of the toilet seat above floor level is 48cm (1ft 7in).
  • The toilet has a lid obstructing the back rest/cistern/wall.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 90cm.
  • There is a flush, however it is not on the transfer side.
  • There is a dropdown rail on the transfer side.
  • As you face the toilet the wall-mounted grab rails are on the left.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The height of the toilet roll holder is 89cm.
  • There is not a colostomy changing shelf for standing users next to the toilet.
• Shower Details View
  • There is a wheel in shower.
  • The shower does not have an unobstructed minimum turning space of 150cm x 150cm.
  • The shower head is height adjustable.
  • The shower control type is lever.
  • There is a flip-down/tip-up seat for the shower.
  • The height of the flip-down/tip-up or fixed seat is 48cm (1ft 7in).
  • There are wall-mounted grab rails available for the shower.
• Colour Contrast and Lighting View
  • The visual contrast between the external washroom door and wall is high.
  • The visual contrast between the internal washroom door and wall is high.
  • The visual contrast between the dropdown rail(s) and wall is high.
  • The visual contrast between the wall-mounted grab rails to the left of the toilet and wall is high.
  • The toilet seat visual contrast is low.
  • The visual contrast between the shower wall-mounted grab rails and wall is high.
  • The visual contrast between the washroom floor and walls is high.
  • Lighting levels are good.
• Comments View
  • There is an emergency pull-cord alarm by the toilet and shower.
  • There is also a push-button alarm at 110cm high, by the door.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

• Standard toilet facilities are available.

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• Toilet Facilities View
  • The shared toilet is located next to the nurses station within the ward.
  • There is step-free access into the toilet(s).
  • The standard toilet(s) is/are approximately 34m from the Meadow View entrance.
  • The visual contrast between the external toilet door(s) and wall(s) is high.
  • There is pictorial and written text signage on or near the toilet door.
  • An ambulant toilet cubicle is not available.
  • The height of the wash basin(s) is 82cm.
  • The wash basin(s) tap type is lever mixer.
  • Lighting levels are good.
  • The toilet has dementia friendly signage.
    There is a fully functional emergency pull-cord alarm in the toilet.
• Toilet Facilities 2 View
  • The shared toilet is located by the second smaller nurses station, along the wards corridor. This toilet is for visitors.
  • There is step-free access into the toilet(s).
  • The standard toilet(s) is/are approximately 58m from the Meadow View entrance.
  • The visual contrast between the external toilet door(s) and wall(s) is high.
  • There is pictorial and written text signage on or near the toilet door.
  • An ambulant toilet cubicle is not available.
  • The height of the wash basin(s) is 88cm.
  • The wash basin(s) tap type is lever mixer.
  • Lighting levels are good.
  • There is a fully functional emergency pull-cord alarm in the toilet.

You are on Related Access Guides. Skip to the next section.

Related Access Guides

• To view other Detailed Access Guides that are related to this one please use the links below.
• Queen Mary’s Hospital - Urgent Care Centre link (new tab) - click here.
• Queen Mary’s Hospital - Adult Learning Disabilities - C Block link (new tab) - click here.
• Queen Mary’s Hospital – Outpatients – B Block link (new tab) - click here.