You are on Summary. Skip to the next section.

Summary

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• Getting Help and Assistance View
  • This motorway services is open 24 hours.
  • There is a member of staff available for help and assistance.
  • Customers can go to WHSmith to get assistance.
  • There is not a member of staff trained in British Sign Language.
  • British Sign Language interpreters cannot be provided on request.
  • Water bowls for assistance dogs are available.
  • There is not a portable hearing assistance system.
  • There is not a designated place of safety which can be used by people with dementia, autism or learning disabilities.
• Services Available View
  • The following services are available here; a hotel, a petrol station, electric car charging points, cash machines and free WiFi.
• Toilets and Changing Facilities Available View
  • The following facilities are available here; shower facilities, baby changing facilities, an accessible toilet and standard toilets.
  • For detailed information on the toilets available please click here (new tab).
  • The Virtual Access Guide below shows the route from the Blue Badge parking bays to the accessible toilet, please click the link below.
  • For a Virtual Route Guide to the toilet facilities please click here (new tab).
  • There is an assistance dog toilet or toileting area at the venue/nearby.
  • The assistance dog toilet or toileting area is located in the dog walkers area.
• Shops View
  • The following shops are available here; WHSmith.
  • For the WHSmith AccessAble Access Guide please click here (new tab).
• Catering Facilities View
  • The following catering facilities are available here; Costa and McDonald's.
  • For the Costa AccessAble Access Guide please click here (new tab).
  • For the McDonald's AccessAble Access Guide please click here (new tab).
• Hotels View
  • The following hotels are available here; Days Inn.

You are on Getting Here. Skip to the next section.

Getting Here

• The services is located off the A1(M) at Junction 61/A177.
• From the A1(M) Northbound take the first exit at the roundabout onto the A688, then bear left into the services.
• From the A1(M) Southbound take the third exit at the roundabout onto the A688, then bear left into the services.
• There is signage along the motorway indicating the distance to the services.
• The parking at the services include Blue Badge parking, standard parking and electric charging points.
• There is coach parking available in the main car park.

You are on Emergency Evacuation Procedure. Skip to the next section.

Emergency Evacuation Procedure

• There are audio and visual alarms for emergencies.
• Fire wardens/marshals are available on site.
• There is not a/are not internal refuge point(s).
• There is not an Evac Chair available at the refuge point(s).
• People exit the building using the fire exits.
• There is an external emergency meeting point.
• The external emergency meeting point is located at the far side of the coach park or outside the hotel.

You are on Petrol Station. Skip to the next section.

Petrol Station

• The following services/facilities are available at the petrol station; accessible and standard toilet facilities and a cash machine.
• For detailed information on the petrol station please click here (new tab).

You are on Parking. Skip to the next section.

Parking

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• Parking View
  • The car park is located at the front of the services building.
  • The car park type is open air/surface.
  • The car park does not have a height restriction barrier.
  • The car park surface is tarmac.
  • There is lighting in the car park.
  • Clearly marked/signposted parent and child parking bays are not available.
  • All parking spaces are provided on a first come first served basis.
  • Additional parking is available outside the hotel.
• Blue Badge Parking View
  • There is a/are Blue Badge parking bay(s) available.
  • There is not signage available to direct users to the Blue Badge parking bays.
  • There is/are 3 designated Blue Badge parking bay(s) within the car park.
  • The Blue Badge bay(s) is/are signposted and have markings which are faded.
  • The dimensions of the designated Blue Badge parking bay(s) surveyed are 310cm x 480cm.
  • The Blue Badge parking bays do not have a marked zone around them.
• Paying View
  • Parking charges apply after a limited time.
  • Free parking for all users is limited to 2 hours.
  • Payment signs are provided.
  • Payment signs are clearly presented.
  • Payment signs are located around the edges of the car park.
  • Payment term signs do make it clear if parking charges apply to Blue Badge holders.
  • Payment for parking charges is made over the phone and via an app/online.
  • To see the parking charges please click here (opens new tab).
  • The easiest way to pay is by using the NexusPay app, available to download at the App Store or Google play.
    To pay please click here or call 020 7431 4001.
    Please quote the location number; 2037.
• Access from the Car Park View
  • Pedestrian walkways are not available in the car park.
  • The nearest designated Blue Badge parking bay is approximately 9m from the entrance.
  • There are dropped kerbs from the Blue Badge bay(s) to the building.
  • The entrance is clearly visible from the Blue Badge parking bay(s).

You are on Electric Vehicle Charging Points (GRIDSERVE). Skip to the next section.

Electric Vehicle Charging Points (GRIDSERVE)

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• Standard Electric Vehicle Charging Point(s) View
  • There is a/are electric vehicle charging point(s) available.
  • The provider of the charging point(s) is GRIDSERVE.
  • Fast charging is available.
  • The electric vehicle charging point(s) is/are located to the left of the main building, at the front of the car park.
  • Staff are able to provide assistance with the electric vehicle charging points.
  • If you require assistance with accessibility to our chargers then please contact our Duty Manager between 7am-10pm on 07929 850 345 or going in and asking for help.
    When you arrive please let us know the following: colour and model of car and how we can support you. For all other assistance with charging please call GRIDSERVE on 0333 1234 333.
  • There is/are 1 electric vehicle charging point(s).
  • The electric vehicle charging bay(s) is/are signposted and have markings which are faded.
  • The dimensions of the electric vehicle charging bay(s) surveyed are 230cm x 500cm.
  • The charging point(s) is/are located to the front as you approach the bay(s).
  • The height range of the electric vehicle charging point controls/screen is 146cm to 167cm.
  • The height range of the electric vehicle charging point nozzle slot is 125cm to 131cm.
  • An app is required to use the charging point(s).
  • Parking charges apply after a limited time.
  • Charging for all users is limited to 45 minutes.
  • Payment signs are not provided.
  • Payment for charging is made over the phone and via an app/online.
  • For more information and a guide to electric vehicle charging please click here.

You are on Seating Area (Outside). Skip to the next section.

Seating Area (Outside)

• The seating area is located to the right of the services building.
• There is step-free access to the seating area.
• There is sufficient space for a wheelchair user to use the seating area.
• In this area there are bench seats and picnic tables with fixed seating available.
• Some chairs are fixed to tables.
• Tables are not permanently fixed to the floor.
• The standard height for the underside of tables is 76cm.
• Access to the additional seating area is via by crossing the access road.

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• Comments View
  • There are dropped kerbs to access the seating area.

You are on Outside Access (Main Entrance). Skip to the next section.

Outside Access (Main Entrance)

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• Entrance View
  • This information is for the entrance located at the front of the building.
  • The entrance area/door is not clearly signed.
  • There is step-free access at this entrance.
  • There is a canopy or recess which provides weather protection at this entrance.
  • There is a dark mat or floor marking at this entrance area which may look like a hole to some people.
  • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
  • The main door(s) open(s) both ways.
  • The door(s) is/are double width.
  • The door(s) may be difficult to open.
  • The width of the door opening is 160cm.
  • There is a second set of doors.
  • The door(s) open(s) both ways.
  • The door(s) is/are double width.
  • The door(s) may be difficult to open.
  • The width of the door opening is 160cm.
  • The minimum width between the bollards is 120cm.
  • The height of the bollard(s) is 100cm.
  • The bollards do contrast visually with the paving.
  • There is a/are hand sanitiser(s) in this area.
  • The height of the hand sanitiser(s) is/are 94cm.

You are on Getting Around. Skip to the next section.

Getting Around

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• Access and Circulation View
  • There is step-free access throughout the building.
  • There is some flooring which is shiny and could cause issues with glare or look slippery to some people.
  • There is some flooring which includes patterns or colours which could be confusing or look like steps or holes to some people.
  • There is good colour contrast between the walls and floor in all areas.
  • The lighting levels are moderate to good.
  • Music is played everywhere.
  • The cash machine(s) is/are located to the left after you enter the services building.
  • The controls/screen heights of the cash machine(s) vary between 80cm and 125cm.
  • There are hand sanitisers in the building.
  • The height of the hand sanitiser(s) is/are 140cm.
• Signage View
  • There is signage for the shop(s)/restaurant(s), overhead written signage and overhead pictorial signage available.
  • The colour, design and typeface of signs is consistent throughout the building.

You are on Seating Area (Next to McDonald's). Skip to the next section.

Seating Area (Next to McDonald's)

• The seating area is located to the right after you enter the services building.
• There is step-free access to the seating area.
• There is sufficient space for a wheelchair user to use the seating area.
• In this area there are bench seats, stools, high stools, tables, chairs without armrests, long tables and high tables available.
• Some chairs are fixed to the floor.
• Tables are not permanently fixed to the floor.
• The standard height for the underside of tables is 72cm.
• The surface height of the highest table is 105cm.
• Music is played everywhere.
• There is flooring which is shiny and could cause issues with glare or look slippery to some people.
• Lighting levels are moderate to good.

You are on Accessible Toilet (Right Hand Transfer). Skip to the next section.

Accessible Toilet (Right Hand Transfer)

• Accessible toilet facilities are available.

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• Location and Access View
  • This accessible toilet is located at the rear of the services building, in the toilet area.
  • This accessible toilet is approximately 10m from the entrance.
  • There is step-free access into the accessible toilet.
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • There is pictorial and written text signage on or near the toilet door.
  • The signage says 'Accessible Toilet - Not Every Disability Is Visible'.
  • The contrast between the external door(s) and wall(s) is good.
  • The door(s) open(s) outwards.
  • The door(s) may be difficult to open.
  • The door is locked by a lever twist.
  • The width of the accessible toilet opening is 88cm.
  • The contrast between the internal door(s) and wall(s) is good.
  • The door does not have a horizontal grab rail.
• Toilet Features View
  • The dimensions of the accessible toilet are 155cm x 205cm.
  • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
  • The lighting levels are moderate to good.
  • The lighting is permanent.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 90cm.
  • The transfer space is obstructed by a waste disposal bin.
  • There is a flush on the transfer side.
  • There is a spatula type lever flush.
  • There is a dropdown rail on the transfer side.
  • The contrast between the dropdown rail(s) and wall is good.
  • There is a/are wall-mounted grab rail(s) available.
  • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
  • There is a vertical wall-mounted grab rail on the transfer side.
  • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
  • The contrast between the wall-mounted grab rail(s) and wall is good.
  • The contrast between the walls and floor is fair.
  • There is an emergency pull cord alarm.
  • The emergency pull cord alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
  • There is not a red flashing fire alarm beacon within the toilet.
  • Disposal facilities are available in the toilet.
  • There is a/are nappy/incontinence items bin disposal units.
  • There is a/are coat hook(s).
  • The height of the coat hook is 165cm from the floor.
• Additional Fixtures View
  • There is a mirror.
  • The mirror is not placed at a lower level or at an angle for ease of use.
  • There is not a colostomy bag shelf next to the toilet.
  • The toilet has a cistern.
  • The height of the toilet seat above floor level is 48cm.
  • The toilet seat contrast is good.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • The height of the toilet roll holder is 99cm.
  • The contrast between the toilet roll holder and the wall is fair.
  • There is a wash basin.
  • The wash basin and tap(s) can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
  • The height of the wash basin is 74cm.
  • There are vertical wall-mounted grab rails on both sides of the wash basin.
  • The contrast between the wash basin wall-mounted grab rail(s) and wall is good.
  • The wash basin tap type is lever mixer.
  • There is a wall fixed soap dispenser.
  • The wall fixed soap dispenser can be reached from seated on the toilet.
  • The height of the wall fixed soap dispenser is 85cm.
  • There is not a towel dispenser.
  • There is a hand dryer.
  • The hand dryer is placed higher than 100cm (3ft 3in).
  • The height of the hand dryer is 118cm.
  • The contrast between the hand dryer and the wall is fair.
  • There is not a hand sanitiser.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

• Standard toilet facilities are available.

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• Toilet Facilities View
  • The female toilet is located at the rear of the services building.
  • There is step-free access into the toilet(s).
  • The toilet(s) is/are approximately 10m from the entrance.
  • There is pictorial signage on or near the toilet entrance.
  • An ambulant toilet cubicle is not available.
  • The height of the wash basin(s) is 87cm.
  • The wash basin(s) tap type is push.
  • Lighting levels are moderate to good.
  • The lighting is permanent.
  • There is not a hand sanitiser.
• Toilet Facilities 2 View
  • The male toilet is located at the rear of the services building.
  • There is step-free access into the toilet(s).
  • The toilet(s) is/are approximately 12m from the entrance.
  • There is pictorial signage on or near the toilet entrance.
  • An ambulant toilet cubicle is not available.
  • The height of the wash basin(s) is 82cm.
  • The wash basin(s) tap type is push.
  • Lighting levels are moderate to good.
  • The lighting is permanent.
  • There is not a hand sanitiser.

You are on Parent and Baby Room. Skip to the next section.

Parent and Baby Room

• The parent and baby room is located at the rear of the services building.
• The parent and baby room is approximately 11m from the entrance.
• There is step-free access into the parent and baby room.
• There is pictorial and written text signage on or near the parent and baby room door.
• The signage says 'Baby Changing'.
• The door(s) open(s) away from you (push).
• The door(s) is/are single width.
• The door(s) may be difficult to open.
• The width of the door opening is 77cm.
• The contrast between the external door(s) and wall(s) is good.
• The contrast between the internal door(s) and wall(s) is good.
• The baby changing table is not set against the wall, permanently fixed at 75cm from the floor.
• The baby changing table is not height adjustable.
• The height of the baby changing table once extended is 90cm.
• There are disposal facilities in the parent and baby room.
• There is a wash basin in the parent and baby room.
• The height of the wash basin is 90cm.
• The wash basin tap type is lever.
• There is a/are chair(s) in the parent and baby room.
• There is not a chair with armrests on both sides.
• There is not a toilet in the parent and baby room.
• There is not a red flashing fire alarm beacon within the room.
• The lighting levels are moderate to good.
• The lighting is permanent.
• There is not a hand sanitiser.

You are on Standard Shower. Skip to the next section.

Standard Shower

• The shower facilities are located at the rear of the services building.
• The shower facilities are approximately 11m from the entrance.
• There is step-free access to the shower facilities.
• A key is required for the shower facilities.
• The key can be obtained from WHSmith.
• There is pictorial and written text signage on or near the shower door.
• The signage says 'Shower'.
• The door(s) open(s) away from you (push).
• The door(s) is/are single width.
• The door(s) may be difficult to open.
• The width of the door opening is 66cm.
• The contrast between the external door(s) and wall(s) is good.
• The contrast between the internal door(s) and wall(s) is good.
• The lighting levels are moderate to good.
• The lighting is permanent.
• There is a threshold at the door into the shower.

You are on Hidden Disabilities Sunflower. Skip to the next section.

Hidden Disabilities Sunflower

• The Hidden Disabilities Sunflower helps businesses support colleagues and customers with non-visible disabilities. It is a simple tool for someone to voluntarily share that they have a disability or condition that may not be immediately apparent and may need a helping hand, understanding, or more time. View more information about this venue on the Hidden Disabilities Sunflower website (opens new tab).