You are on Summary. Skip to the next section.

Summary

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• Getting Help and Assistance View
  • This motorway services is open 24 hours.
  • There is a member of staff available for help and assistance.
  • Assistance can be given by staff at the WHSmith counter.
  • There is not a member of staff trained in British Sign Language.
  • British Sign Language interpreters cannot be provided on request.
  • Water bowls for assistance dogs are available.
  • The following mobility aids are available; wheelchairs.
  • To obtain mobility aids please contact staff at the WHSmith counter.
  • There is not a portable hearing assistance system.
  • There is not a designated place of safety which can be used by people with dementia, autism or learning disabilities.
• Services Available View
  • The following services are available here; a petrol station, electric car charging points, cash machines and free WiFi.
• Toilets and Changing Facilities Available View
  • The following facilities are available here; an accessible toilet, baby changing facilities, standard toilets and shower facilities.
  • For detailed information on the toilets available please click here (new tab).
  • The Virtual Access Guide below shows the route from the Blue Badge parking bays to the accessible toilet, please click the link below.
  • For a Virtual Route Guide to the toilet facilities please click here (new tab).
  • There is an assistance dog toilet or toileting area at the venue/nearby.
  • The assistance dog toilet or toileting area is located in the dog walkers area.
• Shops View
  • The following shops are available here; WHSmith.
  • For the WHSmith AccessAble Access Guide please click here (new tab).
• Catering Facilities View
  • The following catering facilities are available here; Fresh Food Café, Costa and McDonald's.
  • For the Fresh Food Café AccessAble Access Guide please click here (new tab).
  • For the Costa AccessAble Access Guide please click here (new tab).
  • For the McDonald's AccessAble Access Guide please click here (new tab).
• Adjoining Motorway Services View
  • There is an adjoining motorway services building which can be accessed via an external bridge.
  • The following services are available at the adjoining motorway services; a petrol station, cash machines and free WiFi.
  • The following facilities are available at the adjoining motorway services; an accessible toilet, standard toilets, baby changing facilities and shower facilities.
  • For the M6 - Sandbach Services - Southbound - Roadchef AccessAble Access Guide please click here (new tab).

You are on Getting Here. Skip to the next section.

Getting Here

• The services are located between junction 16 and 17 of the M6 motorway.
• There is signage along the motorway indicating the distance to the services.
• There is Blue Badge parking, parent and child parking, standard parking and electric vehicle charging points available.
• There is coach parking at the front of the services. There is a level pedestrian crossing from the coach parking to the main entrance of the services.

You are on Parking. Skip to the next section.

Parking

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• Parking View
  • The car park is located at the front and side of the main services building.
  • The car park type is open air/surface.
  • The car park does not have a height restriction barrier.
  • The car park surface is tarmac.
  • There is lighting in the car park.
  • Clearly marked/signposted parent and child parking bays are available.
  • All parking spaces are provided on a first come first served basis.
• Blue Badge Parking View
  • There is a/are Blue Badge parking bay(s) available.
  • There is signage available to direct users to the Blue Badge parking bays.
  • There is/are 5 designated Blue Badge parking bay(s) within the car park.
  • The Blue Badge bay(s) is/are clearly marked and signposted.
  • The dimensions of the designated Blue Badge parking bay(s) surveyed are 292cm x 450cm.
  • The Blue Badge parking bays have a marked zone to one side and the rear.
  • The marked zones around the Blue Badge parking bay(s) have not got at least the recommended width of 120cm.
• Paying View
  • Parking charges apply after a limited time.
  • Free parking for all users is limited to 2 hours.
  • Payment signs are provided.
  • Payment signs are clearly presented.
  • Payment signs are located throughout the car park.
  • Payment term signs do make it clear if parking charges apply to Blue Badge holders.
  • Payment for parking charges is made over the phone and via an app/online.
  • To see the parking charges please click here (opens new tab).
  • To pay please visit www.paybyphone.co.uk or call 0330 400 7275.
    Please quote the location number; 5265.
• Access from the Car Park View
  • Pedestrian walkways are available in the car park.
  • The surface on the pedestrian walkways is tarmac.
  • There is a pedestrian crossing between the designated Blue Badge parking bay(s) and the building.
  • The pedestrian crossing is level (flush) with the Blue Badge parking bay(s) and has a dropped kerb leading to the approach to the building.
  • Not all pedestrian crossings have tactile paving on both sides.
  • The nearest designated Blue Badge parking bay is approximately 12m from the main entrance.
  • There are dropped kerbs from the Blue Badge bay(s) to the building.
  • The entrance is clearly visible from the Blue Badge parking bay(s).
• Drop-off Point View
  • There is no tactile paving on dropped kerbs between the drop-off point and the building.

You are on Electric Vehicle Charging Points (Gridserve). Skip to the next section.

Electric Vehicle Charging Points (Gridserve)

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• Standard Electric Vehicle Charging Point(s) View
  • There is a/are electric vehicle charging point(s) available.
  • The provider of the charging point(s) is Gridserve.
  • Rapid charging is available.
  • The electric vehicle charging point(s) is/are located in front of the main entrance.
  • Staff are able to provide assistance with the electric vehicle charging points.
  • Assistance can be requested from staff at the WHSmith counter.
  • There is/are 2 electric vehicle charging point(s).
  • The electric vehicle charging bay(s) is/are clearly marked and signposted.
  • The dimensions of the electric vehicle charging bay(s) surveyed are 400cm x 450cm.
  • The charging point(s) is/are located to the rear as you approach the bay(s).
  • The height of the electric vehicle charging point controls/screen is 139cm.
  • The height of the electric vehicle charging point nozzle slot is 100cm.
  • The charging point(s) require tap and pay (contactless payment).
  • Parking charges apply for all users (including Blue Badge holders).
  • Charging for all users is limited to 45 minutes.
  • Payment signs are provided.
  • Payment signs are clearly presented.
  • Payment for charging is made at the charging point(s).
• Blue Badge Electric Vehicle Charging Point(s) View
  • There is not a/are not designated electric vehicle charging point(s) available for Blue Badge holders.

You are on Outside Access (Main Entrance). Skip to the next section.

Outside Access (Main Entrance)

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• Entrance View
  • This information is for the entrance located at the front of the services building.
  • The entrance area/door is clearly signed.
  • This entrance is signed with 'Roadchef'.
  • There is step-free access at this entrance.
  • There is not a canopy or recess which provides weather protection at this entrance.
  • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
  • The main door(s) open(s) automatically.
  • The door(s) is/are double width.
  • The width of the door opening is 160cm.
  • There is a second set of doors.
  • The door(s) open(s) towards you (pull).
  • The door(s) is/are double width.
  • The door(s) may be difficult to open.
  • The width of the door opening is 188cm.
  • There is a/are hand sanitiser(s) in this area.
  • The height of the hand sanitiser(s) is/are 104cm.

You are on Getting Around. Skip to the next section.

Getting Around

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• Access and Circulation View
  • There is step-free access throughout the building.
  • There is some flooring which is shiny and could cause issues with glare or look slippery to some people.
  • There is some flooring which includes patterns or colours which could be confusing or look like steps or holes to some people.
  • There is good colour contrast between the walls and floor in all areas.
  • The lighting levels are moderate to good.
  • Music is played everywhere.
  • There are kiosks located to the right of the Jackpot £500 entrance (Krispy Kreme).
  • The cash machine(s) is/are located near to the toilets at the rear of the services building and to the right of the Krispy Kreme kiosk.
  • The controls/screen heights of the cash machine(s) vary between 89cm and 124cm.
  • There are hand sanitisers in the building.
  • The height of the hand sanitiser(s) is/are 104cm.
  • There is a baby food station. The baby food station is located to the left as you enter at the rear of the main seating area. There is a microwave at the baby food station. The height of the microwave is 94cm.
• Signage View
  • There is signage for the shop(s)/restaurant(s) and overhead written signage available.
  • The colour, design and typeface of signs is not consistent throughout the building.

You are on Link Bridge. Skip to the next section.

Link Bridge

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• Access and Circulation View
  • The link bridge is external.
  • There is stepped access to the bridge.
  • There is step-free access along the bridge.
• Signage View
  • Wayfinding signage is provided.
  • There is written signage available throughout.
  • The signage is at the entrance to the bridge.

You are on Stairs (Link Bridge). Skip to the next section.

Stairs (Link Bridge)

• The stairs are located at the entrance to the link bridge.
• All levels are accessible by these stairs.
• There are 36 steps between levels.
• The height of the steps are between the recommended 15cm and 18cm.
• The depth of the steps are not between the recommended 30cm and 45cm.
• The depth of the steps are 27cm.
• The steps are not clearly marked.
• There is a/are handrail(s) at the steps.
• The steps have a handrail on the left going up.
• Handrails are at the recommended height (90cm-100cm).
• Handrails do cover the flight of stairs throughout its length.
• Handrails are easy to grip.
• Handrails do not extend horizontally beyond the first and last steps.
• There is a landing.
• The services which are not accessible include; the Southbound services.

You are on Seating Area (Inside). Skip to the next section.

Seating Area (Inside)

• The seating area is located to the left as you enter the services building.
• There is step-free access to the seating area.
• There is sufficient space for a wheelchair user to use the seating area.
• In this area there are bench seats, stools, chairs without armrests, high tables and tables available.
• Some chairs are fixed to the floor.
• Tables are not permanently fixed to the floor.
• The distance between the floor and the underside of the lowest table is 70cm.
• The distance between the floor and the underside of the highest table is 73cm.
• The surface height of the highest table is 116cm.
• Music is played everywhere.
• There is some flooring which is shiny and could cause issues with glare or look slippery to some people.
• There is some flooring which includes patterns or colours which could be confusing or look like steps or holes to some people.
• Lighting levels are moderate to good.

You are on Seating Area (Outside). Skip to the next section.

Seating Area (Outside)

• The seating area is located at the front and rear of the services.
• There is step-free access to the seating area.
• There is sufficient space for a wheelchair user to use the seating area.
• In this area there are picnic tables with fixed seating available.
• Chairs are not permanently fixed to the floor.
• Tables are not permanently fixed to the floor.
• The standard height for the underside of tables is 70cm.

You are on Accessible Toilet (Right Hand Transfer). Skip to the next section.

Accessible Toilet (Right Hand Transfer)

• Accessible toilet facilities are available.

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• Location and Access View
  • This accessible toilet is located at the rear right of the services building.
  • This accessible toilet is approximately 15m from the main entrance.
  • There is step-free access into the accessible toilet.
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • There is pictorial and written text signage on or near the toilet door.
  • The signage says 'Not every disability is visible'.
  • The contrast between the external door(s) and wall(s) is good.
  • The door(s) open(s) outwards.
  • The door(s) may be difficult to open.
  • The door is locked by a locking handle.
  • The width of the accessible toilet opening is 84cm.
  • The contrast between the internal door(s) and wall(s) is good.
  • The door has a horizontal grab rail.
  • The contrast between the horizontal grab rail and internal door(s) is good.
• Toilet Features View
  • The dimensions of the accessible toilet are 149cm x 200cm.
  • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
  • The lighting levels are low to moderate.
  • The lighting is permanent.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 70cm.
  • The transfer space is obstructed by a waste disposal bin.
  • There is a flush on the transfer side.
  • There is not a spatula type lever flush.
  • There is a lever flush.
  • There is a dropdown rail on the transfer side.
  • The contrast between the dropdown rail(s) and wall is good.
  • There is a/are wall-mounted grab rail(s) available.
  • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
  • There is a vertical wall-mounted grab rail on the transfer side.
  • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
  • The contrast between the wall-mounted grab rail(s) and wall is good.
  • The contrast between the walls and floor is poor.
  • There is an emergency pull cord alarm.
  • The emergency pull cord alarm is fully functional.
  • There is not a red flashing fire alarm beacon within the toilet.
  • Disposal facilities are available in the toilet.
  • There is a/are sanitary, nappy/incontinence items bin and clinical waste disposal units.
  • There is a/are coat hook(s).
  • The height of the coat hook is 170cm from the floor.
• Additional Fixtures View
  • There is a mirror.
  • The mirror is placed at a lower level or at an angle for ease of use.
  • There is not a colostomy bag shelf next to the toilet.
  • The toilet has a backrest and a cistern.
  • The height of the toilet seat above floor level is 44cm.
  • The toilet seat contrast is poor.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is placed higher than 100cm (3ft 3in).
  • The height of the toilet roll holder is 103cm.
  • The contrast between the toilet roll holder and the wall is good.
  • There is a wash basin.
  • The wash basin and tap(s) can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
  • There is a vertical wall-mounted grab rail on the right hand side of the wash basin.
  • The contrast between the wash basin wall-mounted grab rail(s) and wall is good.
  • The wash basin tap type is lever mixer.
  • There is a wall fixed soap dispenser.
  • The wall fixed soap dispenser cannot be reached from seated on the toilet.
  • The height of the wall fixed soap dispenser is 94cm.
  • There is not a towel dispenser.
  • There is a hand dryer.
  • The hand dryer is placed higher than 100cm (3ft 3in).
  • The height of the hand dryer is 104cm.
  • The contrast between the hand dryer and the wall is good.
  • There is not a hand sanitiser.
• Comments View
  • There is a hand sanitiser just outside the toilet door at a height of 105cm.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

• Standard toilet facilities are available.

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• Toilet Facilities View
  • The female and male toilets are located at the rear right of the services building.
  • There is step-free access into the toilet(s).
  • The toilet(s) is/are approximately 15m from the main entrance.
  • There is pictorial signage on or near the toilet entrance.
  • The contrast between the internal toilet door(s) and wall(s) is good.
  • An ambulant toilet cubicle is not available.
  • The height of the wash basin(s) is 81cm.
  • The wash basin(s) tap type is push.
  • Lighting levels are moderate to good.
  • The lighting is permanent.
  • There is not a hand sanitiser.
  • There is a hand sanitiser just outside the entrance of the toilets at a height of 105cm.

You are on Parent and Baby Room. Skip to the next section.

Parent and Baby Room

• The parent and baby room is located at the rear right of the services building.
• The parent and baby room is approximately 15m from the main entrance.
• There is step-free access into the parent and baby room.
• There is pictorial and written text signage on or near the parent and baby room door.
• The signage says 'Baby Change'.
• The door(s) open(s) away from you (push).
• The door(s) is/are single width.
• The door(s) may be difficult to open.
• The width of the door opening is 78cm.
• The contrast between the external door(s) and wall(s) is good.
• The contrast between the internal door(s) and wall(s) is good.
• The baby changing table is not set against the wall, permanently fixed at 75cm from the floor.
• The baby changing table is not height adjustable.
• The height of the baby changing table once extended is 86cm.
• There are disposal facilities in the parent and baby room.
• There is a wash basin in the parent and baby room.
• The height of the wash basin is 86cm.
• The wash basin tap type is lever.
• There is a/are chair(s) in the parent and baby room.
• There is not a chair with armrests on both sides.
• There is not a toilet in the parent and baby room.
• There is not a red flashing fire alarm beacon within the room.
• The lighting levels are low to moderate.
• The lighting is permanent.
• There is not a hand sanitiser.
• There is a hand sanitiser just outside the door at a height of 105cm high.

You are on Standard Shower (Female). Skip to the next section.

Standard Shower (Female)

• The shower facilities are located within the female standard toilets.
• The shower facilities are approximately 15m from the main entrance.
• There is step-free access to the shower facilities.
• A key is required for the shower facilities.
• The key can be obtained from staff at the WHSmith counter.
• There is pictorial signage on or near the shower door.
• The door(s) open(s) away from you (push).
• The door(s) is/are single width.
• The door(s) is/are easy to open.
• The width of the door opening is 67cm.
• The contrast between the external door(s) and wall(s) is good.
• The contrast between the internal door(s) and wall(s) is good.
• The lighting levels are moderate to good.
• The lighting is permanent.
• There is level access into the shower cubicle.
• There are 2 male showers located within the male standard toilets which are similar to the female showers.

You are on Standard Shower (Male). Skip to the next section.

Standard Shower (Male)

• The shower facilities are located in the standard male toilets.
• There is step-free access to the shower facilities.
• A key is required for the shower facilities.
• The key can be obtained from the counter at WH Smith.
• There is pictorial and written text signage on or near the shower door.
• The signage says 'Shower 2'.
• The door(s) open(s) away from you (push).
• The door(s) is/are single width.
• The door(s) may be difficult to open.
• The width of the door opening is 86cm.
• The contrast between the external door(s) and wall(s) is good.
• The contrast between the internal door(s) and wall(s) is good.
• The lighting levels are moderate to good.
• There is a 3cm high lip into the shower.

You are on Emergency Evacuation Procedure. Skip to the next section.

Emergency Evacuation Procedure

• There is an audio alarm for emergencies.
• Fire wardens/marshals are available on site.
• There is not a/are not internal refuge point(s).
• People exit the building using the main entrance.
• There is not an external emergency meeting point.

You are on Hidden Disabilities Sunflower. Skip to the next section.

Hidden Disabilities Sunflower

• The Hidden Disabilities Sunflower helps businesses support colleagues and customers with non-visible disabilities. It is a simple tool for someone to voluntarily share that they have a disability or condition that may not be immediately apparent and may need a helping hand, understanding, or more time. View more information about this venue on the Hidden Disabilities Sunflower website (opens new tab).