You are on Overview. Skip to the next section.

Overview

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• About View
  • This is a historic park with gardens and cafés.
  • Facilities available in the venue include: a car park, two cafés, a flower garden, a rose garden, a herb garden, a large children's playground, and 183 acres of landscaped parkland with two iconic London viewpoints.
  • View information on opening times
• Parking and Public Transport View
  • The venue has its own car park, with Blue Badge parking available.
  • There is on-street standard parking.
  • The nearest train station is Maze Hill.
  • The nearest DLR station is Cutty Sark.
  • The nearest underground station is North Greenwich.
  • For the latest travel options and information you can plan your travel using Google Maps (opens new tab).
  • View information on getting here (opens new tab) .
• Getting In and Around View
  • There is step-free level access at the most accessible entrance.
  • The following areas have step-free access via ramps or slopes: all areas of the park (including steep slopes in many areas).
  • The following areas have stepped access: there are 8 steps on Prime Meridian Walk, the hill leading down from the Royal Observatory and General Wolfe Statue to the lower areas of the park. There are over 20 steps leading up to One Tree Hill from the base of its northern escarpment, called "The Cockpit Steps". Both of these flights of steps can be bypassed by taking other, step free routes (albeit with steep slopes).
  • Access throughout may include uneven surfaces, narrow walkways and bollards.
  • One Changing Place facility is also available. There are manual gates to access the flower gardens, rose garden and children's playground.
• Getting Help and Assistance View
  • There is seating available.
• Related Access Guides View
  • View information on The Royal Observatory and Peter Harrison Planetarium (opens new tab) .
  • View information on The National Maritime Museum (opens new tab) .
  • View information on The Queen's House (opens new tab) .

You are on Toilet and Changing Facilities. Skip to the next section.

Toilet and Changing Facilities

• There are 7 toilets with adaptations.
• Toilets with adaptations are located by Blackheath Gate, on Lower Avenue (behind the Royal Observatory), in the toilet block next to the Ignatius Sancho Café (by the Vanbrugh Park Gate), within the Pavilion Café, and within the children's playground.
• The transfer space varies between left and right in the toilets with adaptations.
• Ambulant toilet facilities are located within the standard male and female toilets by Blackheath Gate, Lower Avenue, and in the children's playground.
• The male and female toilet facilities are located by Blackheath Gate, on Lower Avenue (behind the Royal Observatory), within the Pavilion Café, and within the children's playground.
• The shared toilet facilities are located in the toilet block next to the Ignatius Sancho Café (by the Vanbrugh Park Gate).
• The Changing Places toilet facilities are located in the toilet block next to the Ignatius Sancho Café (by the Vanbrugh Park Gate).
• Parent and baby changing facilities are located within the standard male and female toilets by Blackheath Gate and on Lower Avenue, in the toilet block next to the Ignatius Sancho Café (by the Vanbrugh Park Gate), and in the toilet with adaptations within the children's playground and Pavilion Cafe.
• The standard toilets by Blackheath Gate and on Lower Avenue are chargeable. The fee is 20p and payment is by contactless card only. The card reader is 106cm high, and the barriers have a width of 58cm.

You are on Parking. Skip to the next section.

Parking

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• Car Park View
  • The car park is located inside the park, accessed through Blackheath Gate (off Charlton Way).
  • The car park is open air/surface.
  • The car park surface consists of tarmac.
  • There are 15+ designated Blue Badge parking bays available.
  • The Blue Badge bays are clearly marked.
  • The surveyed Blue Badge parking bay dimensions are 257cm (width) x 475cm (depth).
  • The hatched/marked zones vary between bays.
  • The width of the marked zone is 131cm.
  • The dimensions of the designated Blue Badge parking bays vary in size.
  • The car park is situated along Blackheath Avenue, a private road within the park stretching along a tree-lined avenue from the Blackheath Gate to the General Wolfe statue and viewpoint (in the centre of the park).
• Charges and Restrictions View
  • Parking is not free for all users.
  • Parking is free for Blue Badge holders.
  • Free parking for Blue Badge holders is restricted to 4 hours.
  • Clearly presented parking signs are available.
  • Payment machines are located throughout the car park.
  • There is not a payment machine with controls at a suitable height for a wheelchair user.
  • View information on parking policies/charges (opens new tab).
  • The car park is chargeable from 09:00-18:00 every day for non Blue Badge holders. There is a maximum stay of 4 hours for all users during these times.
• Drop-off Point View
  • There is not a designated drop-off point available.
• On-street Parking View
  • On-street standard parking is available.
  • Standard on-street parking is available on some roads surrounding the park, such as Maze Hill and Westcombe Park Road. Charges and restrictions vary - see signage for details.

You are on Access Point (Blackheath Gate). Skip to the next section.

Access Point (Blackheath Gate)

• This access point is located to the south of the park, off Charlton Way, opposite Duke Humphrey Road.
• The approach to the access point has uneven surfaces.
• The access point is clearly signed.
• Assistance is not available at the access point.
• There is step-free level access.
• There is a single manual gate.
• The gate is permanently held open.
• The width of the opening is 139cm.
• The gate has a medium visual contrast.
• There is step-free level access as you enter.

You are on Access Point (Vanbrugh Park Gate). Skip to the next section.

Access Point (Vanbrugh Park Gate)

• This access point is located to the south-east of the park, off Maze Hill, opposite Vanbrugh Park.
• The approach to the access point has uneven surfaces and bollards.
• The access point is clearly signed.
• Assistance is not available at the access point.
• There is step-free access via a very easy slope.
• There is a single manual gate.
• The gate is permanently held open.
• The width of the opening is 131cm.
• The gate has a medium visual contrast.
• There is step-free level access as you enter.
• The minimum width between the bollards after the gate is 103cm.

You are on Access Point (Maze Hill Gate). Skip to the next section.

Access Point (Maze Hill Gate)

• This access point is located to the east of the park, on Maze Hill, opposite Westcombe Park Road.
• The approach to the access point has uneven surfaces.
• The access point is clearly signed.
• Assistance is not available at the access point.
• There is step-free level access.
• There is a single manual gate.
• The gate is permanently held open.
• The width of the opening is 131cm.
• The gate has a medium visual contrast.
• There is step-free level access as you enter.

You are on Access Point (Maze Hill House Gate). Skip to the next section.

Access Point (Maze Hill House Gate)

• This access point is located to the east of the park, opposite 105 Maze Hill.
• The approach to the access point has uneven surfaces.
• The access point is clearly signed.
• Assistance is not available at the access point.
• There is stepped access.
• There is 1 step with no handrails.
• The step is unmarked.
• The height of the step is not between 15cm and 18cm.
• The height of the highest step is 4cm.
• There is a single manual gate.
• The gate is permanently held open.
• The width of the opening is 95cm.
• The gate has a medium visual contrast.
• There is step-free access via slope as you enter.
• The slope has a steep gradient.
• The ramp is between 75cm and 150cm wide with no handrails.

You are on Access Point (Creed Place Gate). Skip to the next section.

Access Point (Creed Place Gate)

• This access point is located to the north-east of the park, off Park Vista, near its junction with Maze Hill.
• The access point is not clearly signed.
• Assistance is not available at the access point.
• There is step-free level access.
• There is a single manual gate.
• The gate is permanently held open.
• The width of the opening is 97cm.
• There is a small lip on the threshold of the opening.
• The gate has a low visual contrast.
• There is step-free access via slope as you enter.
• The slope has a slight gradient.
• The ramp is over 150cm wide with no handrails.

You are on Access Point (Park Row Gate). Skip to the next section.

Access Point (Park Row Gate)

• This access point is located to the north of the park, at the junction of Park Row and Park Vista.
• The approach to the access point has uneven surfaces.
• The access point is clearly signed.
• Assistance is not available at the access point.
• There is step-free level access.
• There is a single manual gate.
• The gate is permanently held open.
• The width of the opening is 90cm.
• The gate has a low visual contrast.
• There is step-free access via a very easy slope as you enter.

You are on Access Point (From National Maritime Museum and Queen's House). Skip to the next section.

Access Point (From National Maritime Museum and Queen's House)

• This access point is located to the north of the park, leading in from the grounds of the National Maritime Museum and Queen's House.
• The access point is not clearly signed.
• Assistance is not available at the access point.
• There is step-free access via slope.
• The slope has a slight gradient.
• The ramp is over 150cm wide with no handrails.
• There are double manual gates.
• The gates are permanently held open.
• The width of the opening is 488cm.
• The gates have a low visual contrast.
• There is step-free access via slope as you enter.
• The slope has a slight gradient.
• The ramp is over 150cm wide with no handrails.

You are on Access Point (St Mary's Gate). Skip to the next section.

Access Point (St Mary's Gate)

• This access point is located to the north-west of the park, at the junction of King William Walk and Nevada Street.
• The access point is clearly signed.
• Assistance is not available at the access point.
• There is step-free level access.
• There is a single manual gate.
• The gate is permanently held open.
• The width of the opening is 101cm.
• There is a small lip on the threshold of the opening.
• The gate has a low visual contrast.
• There is step-free access via slope as you enter.
• The slope has a slight gradient.
• The ramp is between 75cm and 150cm wide with no handrails.
• There are multiple alternative permanently-held-open gates at this access point with similar specifications, some of which have bollards (with a high colour contrast) on their approach.

You are on Access Point (Circus Gate). Skip to the next section.

Access Point (Circus Gate)

• This access point is located to the north-west of the park, off Croom's Hill, opposite Gloucester Circus.
• The access point is clearly signed.
• Assistance is not available at the access point.
• There is step-free level access.
• There is a single manual gate.
• The gate is permanently held open.
• The width of the opening is 121cm.
• The gate has a medium visual contrast.
• There is step-free access via a very easy slope as you enter.

You are on Access Point (King George Street Gate). Skip to the next section.

Access Point (King George Street Gate)

• This access point is located to the north-west of the park, off Croom's Hill, opposite King George Street.
• The access point is clearly signed.
• Assistance is not available at the access point.
• There is step-free level access.
• There is a single manual gate.
• The gate is permanently held open.
• The width of the opening is 123cm.
• The gate has a medium visual contrast.
• There is step-free access via a very easy slope as you enter.

You are on Access Point (Croom's Hill Gate). Skip to the next section.

Access Point (Croom's Hill Gate)

• This access point is located to the west of the park, at the end of an alleyway leading from Croom's Hill, diagonally opposite the width restriction.
• The approach to the access point has uneven surfaces.
• The access point is clearly signed.
• Assistance is not available at the access point.
• There is step-free access via slope.
• The slope has a slight gradient.
• The ramp is between 75cm and 150cm wide with no handrails.
• There is a single manual gate.
• The gate is permanently held open.
• The width of the opening is 113cm.
• The gate has a medium visual contrast.
• There is step-free access via a very easy slope as you enter.

You are on Access Point (Chesterfield Gate). Skip to the next section.

Access Point (Chesterfield Gate)

• This access point is located to the south-west of the park, off Charlton Way, by the junction with Shooters Hill Road.
• The approach to the access point has uneven surfaces.
• The access point is not clearly signed.
• Assistance is not available at the access point.
• There is step-free level access.
• There is a single manual gate.
• The gate is permanently held open.
• The width of the opening is 139cm.
• There is a small lip on the threshold of the opening.
• The gate has a low visual contrast.
• There is step-free access via slope as you enter.
• The slope has a slight gradient.
• The ramp is over 150cm wide with no handrails.

You are on Outdoor Spaces. Skip to the next section.

Outdoor Spaces

• The following is available in this area: a playground with play equipment, a grassed play area, sports pitches, sports courts, parkland, formal gardens, gardens and a toilet block.
• Outdoor areas consist of concrete or tarmac, rubber tarmac, cobbled surfaces, loose chippings, wood bark, block paving, gravel, bonded gravel, compact earth, uncompacted earth, sand, decking and paving slabs.
• There are footpaths throughout.
• The majority of the paths are not wide enough for wheelchair users.
• The following areas have step-free access via ramps or slopes: all areas of the park (including steep slopes in many areas).
• The following areas have stepped access: there are 8 steps on Prime Meridian Walk, the hill leading down from the Royal Observatory and General Wolfe Statue to the lower areas of the park. There are over 20 steps leading up to One Tree Hill from the base of its northern escarpment, called "The Cockpit Steps". Both of these flights of steps can be bypassed by taking other, step free routes (albeit with steep slopes).
• There are seats situated along the paths for people to rest.
• The paths have narrow gaps, bollards, uneven surfaces and gates.

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• Playground View
  • There is a fenced play area with an access point over 100cm wide.
  • There are no firm and even routes over 150cm wide around the play equipment.
  • The play equipment is within easy reach for seated and standing users and users of different heights.
  • The following play experiences are available: swinging, sliding, rocking, rotating, climbing, balancing, crawling, viewing, sensory (visual, audible, or tactile) and social play.

You are on Entrance (Pavilion Café - Left). Skip to the next section.

Entrance (Pavilion Café - Left)

• This entrance is located to the left of the café, directly opposite the car park running along Blackheath Avenue.
• The approach to the entrance has uneven surfaces.
• The entrance area is clearly signed.
• There is not a canopy or recess which provides weather protection at the entrance.
• There is step-free access via ramp at the entrance.
• The ramp has a steep gradient.
• The ramp is over 150cm wide with no handrails.
• There are double manual doors at this entrance.
• The doors open towards you.
• The width of the opening is 156cm.
• There is a small lip on the threshold of the opening.
• The doors have a low visual contrast.
• There is step-free access via ramp as you enter.
• The ramp has a steep gradient.
• The ramp is over 150cm wide with no handrails.

You are on Entrance (Pavilion Café - Centre). Skip to the next section.

Entrance (Pavilion Café - Centre)

• This entrance is located in the centre of the café, to the left as you enter from the Blackheath Avenue car park.
• The approach to the entrance has uneven surfaces.
• The entrance area is clearly signed.
• There is not a canopy or recess which provides weather protection at the entrance.
• There is step-free access via ramp at the entrance.
• The ramp has a steep gradient.
• The ramp is over 150cm wide with handrails on both sides.
• There are double manual doors at this entrance.
• The doors open towards you.
• The width of the opening is 156cm.
• There is a small lip on the threshold of the opening.
• The doors have a low visual contrast.
• There is step-free level access as you enter.

You are on Entrance (Pavilion Café - Right). Skip to the next section.

Entrance (Pavilion Café - Right)

• This entrance is located to the right of the café, around the back as you approach from the Blackheath Avenue car park.
• The approach to the entrance has uneven surfaces.
• The entrance area is not clearly signed.
• There is not a canopy or recess which provides weather protection at the entrance.
• There is step-free access via a very easy slope at the entrance.
• There are double manual doors at this entrance.
• The doors open towards you.
• The width of the opening is 156cm.
• There is a small lip on the threshold of the opening.
• The doors have a low visual contrast.
• There is step-free level access as you enter.

You are on Eating and Drinking (Pavilion Café). Skip to the next section.

Eating and Drinking (Pavilion Café)

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• Location and Service View
  • The Pavilion Café is located to the right of the Blackheath Avenue car park, near the end, just before the General James Wolfe statue and viewpoint.
  • The most accessible route has a very easy slope and uneven surfaces.
  • This area has a counter where food and drink can be ordered, staff who can provide assistance with ordering and numerous seating options.
  • Full table service is available on an online app.
  • Menus are handheld, wall-mounted, available on a board, online, displayed on the counter, available in large print and available on a mobile phone app.
  • The following dietary requirements can be catered for: gluten free, dairy free, lactose free, nut allergy, vegetarian and vegan.
  • The following are available: drinking straws, takeaway cups and takeaway cutlery.
  • There is not a hearing assistance system.
  • Full table service is also available for disabled customers on request.
• Order and Payment View
  • The payment counter was surveyed.
  • The counter is located to the right as you enter through the right entrance.
  • There is step-free level access to the counter.
  • The height of the counter is 85cm.
  • There is not a lowered section at the counter.
  • The counter has glazed screens which may affect the ability of someone to lip read.
• Seating Area View
  • There is step-free level access throughout the majority of areas.
  • The following areas have stepped access: the additional indoor seating area on the first floor.
  • There is some room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • Some flooring is shiny.
  • The walls and floor visual contrast varies between low and high.
  • Seating available in this area includes: chairs with armrests, chairs without armrests and benches.
  • Furniture available in this area includes: tables and picnic tables.
  • Some seating and tables are fixed.
  • The surface height of the tables is suitable for wheelchair users.
  • The clear height under the tables is suitable for wheelchair users.
  • There is background noise in this area.
  • Lighting levels were even at the time of the survey, with unshaded light sources.

You are on Stairs (Pavilion Café). Skip to the next section.

Stairs (Pavilion Café)

• The stairs surveyed are located behind the service counter, to the right as you enter the café through the left entrance.
• The ground and first floors can be accessed by these stairs.
• There are 16 steps between floors.
• The steps are clearly marked and have a handrail on the left going up.
• The handrail is easy to grip.
• The handrail covers the flight of stairs throughout its length.
• The handrail does not extend horizontally beyond the first and last step.
• The height of the steps is between 15cm and 18cm.
• The height of the highest step is 18cm.
• The depth of the steps is not between 30cm and 45cm.
• Lighting levels were even at the time of the survey, with unshaded light sources.
• There are two identical staircases here, either side of the service counter. These stairs are only used to access the additional seating area on the first floor.

You are on Toilet with Adaptations (Pavilion Café - Left Hand Transfer). Skip to the next section.

Toilet with Adaptations (Pavilion Café - Left Hand Transfer)

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• Location and Access View
  • The toilet surveyed is located to the right as you enter the Pavilion Café via the right entrance.
  • The distance from the Pavilion Café right entrance is 6m.
  • The most accessible route to the toilet has narrow walkways and step-free level access.
  • There is step-free level access into the facility.
  • There is pictorial signage on or near the door.
  • The door opens outwards and has a low visual contrast.
  • The width of the door opening is 86cm.
  • The door has a locking handle.
  • Internally the door has a low visual contrast.
  • There is a grab rail on the internal door with a high visual contrast.
• Dimensions and Features View
  • The dimensions of the cubicle are 206cm (width) x 218cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is a lateral transfer space to the left as you face the toilet.
  • The lateral transfer space is 120cm (from the side of the toilet pan to the wall).
  • There is a spatula flush on the non-transfer side.
  • There is a horizontal grab rail on the non-transfer side.
  • The horizontal grab rail has a high visual contrast.
  • There is a vertical grab rail on the transfer side.
  • The vertical grab rail has a high visual contrast.
  • There is a dropdown rail on the transfer side.
  • The dropdown rail has a high visual contrast.
  • The toilet seat is 48cm from the floor.
  • The toilet seat has a low visual contrast.
  • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
  • The toilet roll holder has a medium visual contrast.
  • The toilet roll holder is 94cm from the floor.
  • The wash basin and taps can be reached when seated on the toilet.
  • The wash basin is 73cm from the floor.
  • The wash basin has a lever mixer tap.
  • The vertical grab rails are on both sides of the wash basin.
  • The wash basin grab rails have a high visual contrast.
  • There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
  • The soap dispenser has a medium visual contrast.
  • The soap dispenser is 101cm from the floor.
  • There is not a towel dispenser.
  • There is a wall mounted hand dryer.
  • The hand dryer has a medium visual contrast.
  • The hand dryer is 91cm from the floor.
  • There is a pull cord emergency alarm but it was tied up at the time of the survey.
  • There is a mirror.
  • There is no shelf.
  • The cubicle has a nappy/incontinence items bin and a sanitary bin.
  • There are no coat hooks.
  • The height of the baby change facility when in use is 78cm.
  • The walls and floor have a medium visual contrast.
  • Lighting levels were even at the time of the survey.

You are on Entrance (Ignatius Sancho Café - Main Entrance). Skip to the next section.

Entrance (Ignatius Sancho Café - Main Entrance)

• This entrance is located at the front of the Ignatius Sancho Café, just inside the Vanbrugh Park Gate access point.
• The entrance area is not clearly signed.
• There is not a canopy or recess which provides weather protection at the entrance.
• There is step-free access via ramp at the entrance.
• The ramp has a slight gradient.
• The ramp is over 150cm wide with a handrail on the left going up.
• The ramp bypasses the step.
• There is 1 step with a handrail on the right going up.
• The handrail is easy to grip.
• The handrail covers the flight of stairs throughout its length.
• The handrail does not extend horizontally beyond the first and last step.
• The step is unmarked.
• The step has tactile markings.
• The height of the step is between 15cm and 18cm.
• The height of the highest step is 14cm.
• There is a single automatic door at this entrance.
• The door opens away from you.
• There is a push pad at a height of 77cm.
• The width of the opening is 75cm.
• The door has a high visual contrast.
• There is step-free level access as you enter.

You are on Entrance (Ignatius Sancho Café - Rear Entrance). Skip to the next section.

Entrance (Ignatius Sancho Café - Rear Entrance)

• This entrance is located to the rear of the Ignatius Sancho Café, leading to/from the outdoor seating area.
• The entrance area is not clearly signed.
• There is not a canopy or recess which provides weather protection at the entrance.
• There is step-free access via ramp at the entrance.
• The ramp has a slight gradient.
• The ramp is over 150cm wide with a handrail on the right going up.
• The ramp bypasses the step.
• There is 1 step with a handrail on the left going up.
• The handrail is easy to grip.
• The handrail covers the flight of stairs throughout its length.
• The handrail does not extend horizontally beyond the first and last step.
• The step is clearly marked.
• The step has tactile markings.
• The height of the step is not between 15cm and 18cm.
• The height of the highest step is 14cm.
• There is a single automatic door at this entrance.
• The door opens towards you.
• There is a push pad at a height of 76cm.
• The width of the opening is 87cm.
• There is a small lip on the threshold of the opening.
• The door has a high visual contrast.
• There is a push pad or push button to exit at a height of 86cm.
• There is step-free level access as you enter.

You are on Eating and Drinking (Ignatius Sancho Café). Skip to the next section.

Eating and Drinking (Ignatius Sancho Café)

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• Location and Service View
  • The Ignatius Sancho Café is located in the south-east corner of the park, next to the flower gardens and deer enclosure, straight ahead as you enter through the Vanbrugh Park Gate access point.
  • The most accessible route has a very easy slope and uneven surfaces.
  • This area has a counter where food and drink can be ordered, staff who can provide assistance with ordering and numerous seating options.
  • Full table service is available on request only.
  • Menus are wall-mounted, available on a board, online and available in large print.
  • The following dietary requirements can be catered for: gluten free, dairy free, lactose free, nut allergy, vegetarian and vegan.
  • The following are available: drinking straws, takeaway cups and takeaway cutlery.
  • There is not a hearing assistance system.
• Order and Payment View
  • The service counter was surveyed.
  • The counter is located immediately to the left as you enter the café through the main entrance.
  • There is step-free level access to the counter.
  • The height of the counter is 90cm.
  • There is a lowered section at the counter.
  • The height of the lowered section is 75cm.
  • The counter has windows which may affect the ability of someone to lip read.
• Seating Area View
  • The following areas have step-free access via ramps or slopes: the outdoor seating areas (which can also be accessed via a single step).
  • The following areas have stepped access: the additional upstairs seating area.
  • There is some room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • Some flooring is shiny.
  • The walls and floor visual contrast varies between low and high.
  • Seating available in this area includes: chairs with armrests, chairs without armrests and benches.
  • Furniture available in this area includes: tables and picnic tables.
  • Some seating and tables are fixed.
  • The surface height of the tables is suitable for wheelchair users.
  • The clear height under the tables is suitable for wheelchair users.
  • There is background noise in this area which varies depending on the time of day.
  • Lighting levels were even at the time of the survey.
  • There is an additional outdoor service counter, at the top of the ramp at the main entrance, at a height of 112cm.

You are on Stairs (Ignatius Sancho Café). Skip to the next section.

Stairs (Ignatius Sancho Café)

• The stairs surveyed are located immediately to the right as you enter through the Ignatius Sancho Café main entrance.
• The ground floor and first floor can be accessed by these stairs.
• There are 15 steps between floors.
• The steps are clearly marked and have a handrail on the right going up.
• The handrail is easy to grip.
• The handrail covers the flight of stairs throughout its length.
• The handrail does not extend horizontally beyond the first and last step.
• The height of the steps is between 15cm and 18cm.
• The height of the highest step is 18cm.
• The depth of the steps is not between 30cm and 45cm.
• Lighting levels were even at the time of the survey.

You are on Changing Places (Ignatius Sancho Café Toilet Block). Skip to the next section.

Changing Places (Ignatius Sancho Café Toilet Block)

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• Location and Access View
  • The Changing Places facility surveyed is located in the toilet block next to the Ignatius Sancho Café, just inside the Vanbrugh Park Gate access point.
  • The Changing Places toilet is in addition to other toilet facilities.
  • The distance from the Vanbrugh Park Gate access point is 36m.
  • The most accessible route to the Changing Places facility has uneven surfaces and a very easy slope.
  • There is step-free level access into the facility.
  • There is pictorial signage on or near the door.
  • A RADAR key is required for access to this facility.
  • The door opens outwards and has a low visual contrast.
  • The width of the door opening is 110cm.
  • The door has a locking handle (with a RADAR key to access).
  • Internally the door has a high visual contrast.
  • There is a grab rail on the internal door with a medium visual contrast.
  • The dimensions of the facility are 280cm (width) x 439cm (depth) and there is room for a wheelchair user to manoeuvre (180cm x 180cm).
• Toilet Details View
  • There is lateral transfer space on both sides of the toilet.
  • The transfer space on the right as you face the toilet is 187cm.
  • The transfer space on the left as you face the toilet is 81cm.
  • There is a push button flush on top of the cistern.
  • There is no horizontal grab rail for the toilet.
  • There are vertical grab rails on both sides of the toilet.
  • The vertical grab rails have a low visual contrast.
  • There are dropdown rails on both sides of the toilet.
  • The dropdown rails have a low visual contrast.
  • The toilet seat is 46cm from the floor.
  • The toilet seat has a low visual contrast.
  • There is a wall mounted toilet roll holder.
  • The toilet roll holder has a high visual contrast.
  • The toilet roll holder is 103cm from the floor.
• Changing Bench and Hoist Details View
  • The changing bench is wall mounted and height adjustable.
  • The length of the changing bench is 180cm.
  • The facility hoist is powered overhead and accesses all areas.
• Other Facilities View
  • There is a height adjustable wash basin.
  • The wash basin has a lever mixer tap.
  • The vertical grab rails are on both sides of the wash basin.
  • The wash basin grab rails have a high visual contrast.
  • There is a wall mounted soap dispenser.
  • The soap dispenser has a medium visual contrast.
  • There is a wall mounted towel dispenser.
  • The towel dispenser has a medium visual contrast.
  • The towel dispenser is 88cm from the floor.
  • A wide paper roll dispenser is available.
  • The height of the wide paper roll dispenser is 95cm.
  • There is a wall mounted hand dryer.
  • The hand dryer has a medium visual contrast.
  • The hand dryer is 88cm from the floor.
  • There is a pull cord emergency alarm, however it is not within 10cm from the floor.
  • There is a full length mirror.
  • There is an unobstructed shelf.
  • The shelf meets the AccessAble criteria for Stoma Friendly Toilets.
  • The facility has a sanitary bin.
  • There are multiple coat hooks.
  • The coat hooks are 102cm and 140cm from the floor.
  • A privacy screen is available.
  • The walls and floor have a high visual contrast.
  • Lighting levels were even at the time of the survey, with unshaded light sources.
  • There is a button on the outside of the door to call for assistance at a height of 116cm. The wall-mounted soap dispenser is attached to the height-adjustable wash basin, and is therefore also height-adjustable. The towel dispenser cannot be reached when seated on the toilet.

You are on Toilet with Adaptations (Ignatius Sancho Café Toilet Block - Left Hand Transfer). Skip to the next section.

Toilet with Adaptations (Ignatius Sancho Café Toilet Block - Left Hand Transfer)

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• Location and Access View
  • The toilet surveyed is located in the toilet block next to the Ignatius Sancho Café, just inside the Vanbrugh Park Gate access point.
  • The distance from the Vanbrugh Park Gate access point is 39m.
  • The most accessible route to the toilet has a very easy slope and uneven surfaces.
  • There is step-free level access into the facility.
  • There is pictorial signage on or near the door.
  • The door opens outwards and has a low visual contrast.
  • The width of the door opening is 89cm.
  • The door has a lever twist lock.
  • Internally the door has a high visual contrast.
  • There is a grab rail on the internal door with a medium visual contrast.
• Dimensions and Features View
  • The dimensions of the cubicle are 157cm (width) x 218cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is a lateral transfer space to the left as you face the toilet.
  • The lateral transfer space is 90cm (from the side of the toilet pan to the wall).
  • There is a wall sensor flush on the wall above the cistern.
  • There is a horizontal grab rail on the non-transfer side.
  • The horizontal grab rail has a medium visual contrast.
  • There is a vertical grab rail on the transfer side.
  • The vertical grab rail has a low visual contrast.
  • There is a dropdown rail on the transfer side.
  • The dropdown rail has a low visual contrast.
  • The toilet seat is 48cm from the floor.
  • The toilet seat has a low visual contrast.
  • The toilet has a padded backrest.
  • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
  • The toilet roll holder has a high visual contrast.
  • The toilet roll holder is 101cm from the floor.
  • The wash basin and taps can be reached when seated on the toilet.
  • The wash basin is 72cm from the floor.
  • The wash basin has a push tap.
  • The vertical grab rails are on both sides of the wash basin.
  • The wash basin grab rails have a medium visual contrast.
  • There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
  • The soap dispenser has a low visual contrast.
  • The soap dispenser is 95cm from the floor.
  • There is not a towel dispenser.
  • There is a wall mounted hand dryer.
  • The hand dryer has a medium visual contrast.
  • The hand dryer is 86cm from the floor.
  • There is a pull cord emergency alarm, however it is not within 10cm from the floor.
  • There is a full length mirror.
  • There is no shelf.
  • The cubicle has a sanitary bin.
  • There is one coat hook.
  • The coat hook is 151cm from the floor.
  • The walls and floor have a high visual contrast.
  • Lighting levels were even at the time of the survey, with unshaded light sources.
  • There are twist/turn controls on the push tap to change the temperature. There is an additional toilet with adaptations and standard toilet with baby change facility in this toilet block, but both were out of order when surveyed (October 2024).

You are on Toilet with Adaptations (Blackheath Gate Male Toilets - Left Hand Transfer). Skip to the next section.

Toilet with Adaptations (Blackheath Gate Male Toilets - Left Hand Transfer)

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• Location and Access View
  • The toilet surveyed is located immediately to the left as you enter the Blackheath Gate standard male toilets, before the payment barrier.
  • The distance from the Blackheath Gate access point is 82m.
  • The most accessible route to the toilet has a slight ramp or slope and doors permanently held open.
  • There is step-free level access into the facility.
  • There is no signage on or near the door.
  • The door opens outwards and has a low visual contrast.
  • The width of the door opening is 88cm.
  • The door has a locking handle (with a RADAR key to access).
  • Internally the door has a low visual contrast.
  • There is not a grab rail on the internal door .
• Dimensions and Features View
  • The dimensions of the cubicle are 155cm (width) x 219cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is a lateral transfer space to the left as you face the toilet.
  • The lateral transfer space is 75cm (from the side of the toilet pan to the wall).
  • There is a spatula flush on the transfer side.
  • There is no horizontal grab rail for the toilet.
  • There is a vertical grab rail on the transfer side.
  • The vertical grab rail has a high visual contrast.
  • There is a dropdown rail on the transfer side.
  • The dropdown rail has a high visual contrast.
  • The toilet seat is 46cm from the floor.
  • The toilet seat has a low visual contrast.
  • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
  • The toilet roll holder has a low visual contrast.
  • The toilet roll holder is 105cm from the floor.
  • The wash basin and taps can be reached when seated on the toilet.
  • The wash basin is 76cm from the floor.
  • The wash basin has a sensor tap.
  • The vertical grab rails are on both sides of the wash basin.
  • The wash basin grab rails have a high visual contrast.
  • There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
  • The soap dispenser has a low visual contrast.
  • The soap dispenser is 126cm from the floor.
  • There is not a towel dispenser.
  • There is a wall mounted hand dryer.
  • The hand dryer has a high visual contrast.
  • The hand dryer is 94cm from the floor.
  • There is a pull cord emergency alarm within 10cm from the floor.
  • There is a full length mirror.
  • There is no shelf.
  • The cubicle has a sanitary bin.
  • There are no coat hooks.
  • The walls and floor have a high visual contrast.
  • Lighting levels were even at the time of the survey.
  • There is a slight ramp with no handrails directly in front of the door leading into the Blackheath Gate standard male toilets. This door is permanently held open and has a width of 80cm.

You are on Toilet with Adaptations (Blackheath Gate Female Toilets - Left Hand Transfer). Skip to the next section.

Toilet with Adaptations (Blackheath Gate Female Toilets - Left Hand Transfer)

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• Location and Access View
  • The toilet surveyed is located immediately to the left as you enter the Blackheath Gate female toilets, before the payment barriers.
  • The distance from the Blackheath Gate access point is 89m.
  • The most accessible route to the toilet has a slight ramp or slope and doors permanently held open.
  • There is step-free level access into the facility.
  • There is no signage on or near the door.
  • The door opens outwards and has a low visual contrast.
  • The width of the door opening is 80cm.
  • The door has a locking handle (with a RADAR key to access).
  • Internally the door has a low visual contrast.
  • There is a grab rail on the internal door with a high visual contrast.
• Dimensions and Features View
  • The dimensions of the cubicle are 156cm (width) x 217cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is a lateral transfer space to the left as you face the toilet.
  • The lateral transfer space is 80cm (from the side of the toilet pan to the wall).
  • There is a spatula flush on the transfer side.
  • There is no horizontal grab rail for the toilet.
  • There is a vertical grab rail on the transfer side.
  • The vertical grab rail has a high visual contrast.
  • There is a dropdown rail on the transfer side.
  • The dropdown rail has a high visual contrast.
  • The toilet seat is 47cm from the floor.
  • The toilet seat has a low visual contrast.
  • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
  • The toilet roll holder has a low visual contrast.
  • The toilet roll holder is 118cm from the floor.
  • The wash basin and taps can be reached when seated on the toilet.
  • The wash basin is 72cm from the floor.
  • The wash basin has a sensor tap.
  • The vertical grab rails are on both sides of the wash basin.
  • The wash basin grab rails have a high visual contrast.
  • There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
  • The soap dispenser has a medium visual contrast.
  • The soap dispenser is 154cm from the floor.
  • There is not a towel dispenser.
  • There is a wall mounted hand dryer.
  • The hand dryer has a low visual contrast.
  • The hand dryer is 93cm from the floor.
  • There is a pull cord emergency alarm, however it is not within 10cm from the floor.
  • There is a full length mirror.
  • There is no shelf.
  • The cubicle has a sanitary bin.
  • There is one coat hook.
  • The coat hook is 113cm from the floor.
  • The walls and floor have a high visual contrast.
  • Lighting levels were even at the time of the survey.
  • There is a slight ramp with no handrails directly in front of the door leading into the Blackheath Gate standard female toilets. This door is permanently held open and has a width of 80cm.

You are on Toilet with Adaptations (Lower Avenue Male Toilets - Right Hand Transfer). Skip to the next section.

Toilet with Adaptations (Lower Avenue Male Toilets - Right Hand Transfer)

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• Location and Access View
  • The toilet surveyed is located immediately to the left as you enter the Lower Avenue male toilets, before the payment barriers.
  • The distance from the Blackheath Gate access point is 509m.
  • The most accessible route to the toilet has doors permanently held open, slight ramps or slopes and steep ramps or slopes.
  • There is step-free access via ramp into the facility.
  • The ramp has a slight gradient.
  • The ramp is between 75cm and 150cm wide with no handrails.
  • There is pictorial signage on or near the door.
  • The door opens outwards and has a medium visual contrast.
  • The width of the door opening is 84cm.
  • The door has a locking handle (with a RADAR key to access).
  • Internally the door has a medium visual contrast.
  • There is a grab rail on the internal door with a high visual contrast.
• Dimensions and Features View
  • The dimensions of the cubicle are 138cm (width) x 214cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is a lateral transfer space to the right as you face the toilet.
  • The lateral transfer space is 60cm (from the side of the toilet pan to the wall).
  • There is a spatula flush on the transfer side.
  • There is no horizontal grab rail for the toilet.
  • There is a vertical grab rail on the transfer side.
  • The vertical grab rail has a high visual contrast.
  • There is a dropdown rail on the transfer side.
  • The dropdown rail has a high visual contrast.
  • The toilet seat is 52cm from the floor.
  • The toilet seat has a high visual contrast.
  • The toilet has a padded backrest.
  • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
  • The toilet roll holder has a low visual contrast.
  • The toilet roll holder is 77cm from the floor.
  • The wash basin and taps can be reached when seated on the toilet.
  • The wash basin is 77cm from the floor.
  • The wash basin has a sensor tap.
  • The vertical grab rails are on both sides of the wash basin.
  • The wash basin grab rails have a high visual contrast.
  • There is a wall mounted soap dispenser which can be reached when seated on the toilet.
  • The soap dispenser has a low visual contrast.
  • The soap dispenser is 113cm from the floor.
  • There is not a towel dispenser.
  • There is a wall mounted hand dryer.
  • The hand dryer has a low visual contrast.
  • The hand dryer is 80cm from the floor.
  • There is a pull cord emergency alarm within 10cm from the floor.
  • There is a mirror.
  • There is no shelf.
  • The cubicle has no disposal facilities.
  • There are no coat hooks.
  • The walls and floor have a high visual contrast.
  • Lighting levels were even at the time of the survey.
  • The door into the Lower Avenue standard male toilets, in which this facility is located, is permanently held open and 109cm wide. There is a slight ramp on the door's threshold. There is a bell to call for assistance with opening the door at a height of 108cm.

You are on Toilet with Adaptations (Lower Avenue Female Toilets - Left Hand Transfer). Skip to the next section.

Toilet with Adaptations (Lower Avenue Female Toilets - Left Hand Transfer)

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• Location and Access View
  • The toilet surveyed is located immediately to the right as you enter the Lower Avenue female toilets, before the payment barriers.
  • The distance from the Blackheath Gate access point is 502m.
  • The most accessible route to the toilet has steep ramps or slopes, doors permanently held open and slight ramps or slopes.
  • There is step-free access via ramp into the facility.
  • The ramp has a steep gradient.
  • The ramp is between 75cm and 150cm wide with no handrails.
  • There is pictorial signage on or near the door.
  • The door opens outwards and has a medium visual contrast.
  • The width of the door opening is 85cm.
  • The door has a locking handle (with a RADAR key to access).
  • Internally the door has a medium visual contrast.
  • There is a grab rail on the internal door with a high visual contrast.
• Dimensions and Features View
  • The dimensions of the cubicle are 137cm (width) x 213cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is a lateral transfer space to the left as you face the toilet.
  • The lateral transfer space is 60cm (from the side of the toilet pan to the wall).
  • There is a spatula flush on the non-transfer side.
  • There is no horizontal grab rail for the toilet.
  • There is a vertical grab rail on the transfer side.
  • The vertical grab rail has a high visual contrast.
  • There is a dropdown rail on the transfer side.
  • The dropdown rail has a high visual contrast.
  • The toilet seat is 52cm from the floor.
  • The toilet seat has a high visual contrast.
  • The toilet has a padded backrest.
  • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
  • The toilet roll holder has a low visual contrast.
  • The toilet roll holder is 94cm from the floor.
  • The wash basin and taps can be reached when seated on the toilet.
  • The wash basin is 75cm from the floor.
  • The wash basin has a sensor tap.
  • The vertical grab rails are on both sides of the wash basin.
  • The wash basin grab rails have a high visual contrast.
  • There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
  • The soap dispenser has a low visual contrast.
  • The soap dispenser is 82cm from the floor.
  • There is not a towel dispenser.
  • There is a wall mounted hand dryer.
  • The hand dryer has a low visual contrast.
  • The hand dryer is 79cm from the floor.
  • There is a pull cord emergency alarm within 10cm from the floor.
  • There is a mirror.
  • There is no shelf.
  • The cubicle has a sanitary bin.
  • There is one coat hook.
  • The coat hook is 148cm from the floor.
  • The walls and floor have a high visual contrast.
  • Lighting levels were even at the time of the survey.
  • The door into the Lower Avenue standard female toilets, in which this facility is located, is permanently held open and 109cm wide. There is a steep ramp on the door's threshold. There is a bell to call for assistance with opening the door at a height of 108cm.

You are on Toilet with Adaptations (Playground - Right Hand Transfer). Skip to the next section.

Toilet with Adaptations (Playground - Right Hand Transfer)

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• Location and Access View
  • The toilet surveyed is located to the rear of the toilet block in the centre of the playground.
  • The distance from the Creed Place Gate access point is 105m.
  • The most accessible route to the toilet has steep ramps or slopes, slight ramps or slopes and narrow walkways.
  • There is step-free level access into the facility.
  • There is pictorial signage on or near the door.
  • The door opens outwards and has a high visual contrast.
  • The width of the door opening is 85cm.
  • The door has a locking handle (with a RADAR key to access).
  • Internally the door has a high visual contrast.
  • There is a grab rail on the internal door with a high visual contrast.
• Dimensions and Features View
  • The dimensions of the cubicle are 180cm (width) x 180cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is a lateral transfer space to the right as you face the toilet.
  • The lateral transfer space is 121cm (from the side of the toilet pan to the wall).
  • There is a wall sensor flush on the transfer side.
  • There is a horizontal grab rail on the non-transfer side.
  • The horizontal grab rail has a high visual contrast.
  • There is no vertical grab rail for the toilet.
  • There is a dropdown rail on the transfer side.
  • The dropdown rail has a high visual contrast.
  • The toilet seat is 42cm from the floor.
  • The toilet seat has a high visual contrast.
  • The toilet has a padded backrest.
  • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
  • The toilet roll holder has a low visual contrast.
  • The toilet roll holder is 88cm from the floor.
  • The wash basin and taps cannot be reached when seated on the toilet.
  • The wash basin is 76cm from the floor.
  • The wash basin has a lever mixer tap.
  • The vertical grab rails are on both sides of the wash basin.
  • The wash basin grab rails have a high visual contrast.
  • There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
  • The soap dispenser has a medium visual contrast.
  • The soap dispenser is 102cm from the floor.
  • There is not a towel dispenser.
  • There is a wall mounted hand dryer.
  • The hand dryer has a medium visual contrast.
  • The hand dryer is 80cm from the floor.
  • There is a pull cord emergency alarm, however it is not within 10cm from the floor.
  • There is a mirror.
  • There is no shelf.
  • The cubicle has a nappy/incontinence items bin and a sanitary bin.
  • There are multiple coat hooks.
  • The coat hooks are 126cm and 159cm from the floor.
  • The height of the baby change facility when in use is 91cm.
  • The walls and floor have a high visual contrast.
  • Lighting levels were even at the time of the survey.