Access Guide
Overview
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About
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- This is a large greenhouse used for GROW Limited's horticultural operations, and where the public can visit and purchase their plants.
- View information on opening times.
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Parking and Public Transport
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- The venue has its own car park.
- There is a drop-off point.
- For the latest travel options and information you can plan your travel using Google Maps (opens new tab).
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Getting In and Around
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- There is step-free level access at the most accessible entrance.
- There is step-free level access throughout.
- Access throughout may include uneven surfaces and narrow aisles.
- There are no toilet facilities.
- Toilets with adaptations are located in the adjacent Administration Building and Flourish Café.
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Getting Help and Assistance
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- There is no seating available.
- There is no hearing assistance system.
- British Sign Language Interpreters can be requested prior to your visit.
- Documents are available in the following formats: large print (on request) and Makaton.
- There is a water bowl available for assistance dogs.
- There is not a designated assistance dog spending area.
- Related Access Guides View
Parking
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Car Park
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- The car park is located at the front of the site, off Verte Rue.
- The car park is open air/surface.
- The car park surface consists of tarmac and block paving.
- There are 3 designated Blue Badge parking bays available.
- The Blue Badge bays are clearly marked.
- The surveyed Blue Badge parking bay dimensions are 310cm (width) x 600cm (depth).
- There is a marked zone to both sides but not at the rear.
- The width of the marked zone is 130cm.
- The dimensions of the designated Blue Badge parking bays vary in size.
- The nearest designated bay is 5m from the entrance.
- The most accessible route from the Blue Badge parking has step-free level access.
- The Blue Badge bays are flush with the approach to the entrance.
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Charges and Restrictions
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- Parking is free for all users.
- EV charging is free for staff, visitors and volunteers.
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Electric Vehicle Charging Points
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- There is 1 electric vehicle charging point.
- The dimensions of the surveyed electric vehicle charging bay are 244cm (width) x 490cm (depth).
- The controls are not at a suitable height for a wheelchair user.
- The nozzle holster is not at a suitable height for a wheelchair user.
- There are no electric vehicle charging points designated for Blue Badge holders.
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Drop-off Point
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- There is a designated drop-off point available.
- The designated drop-off point is located to the rear of the car park, in front of the administration building entrance and vinery entrance.
- There is a dropped kerb without tactile paving from the drop-off point.
Entrance
- This entrance is located on the left hand side of the greenhouse, leading in from the car park.
- The entrance area is not clearly signed.
- There is a canopy or recess which provides weather protection at the entrance.
- There is step-free level access at the entrance.
- There are double manual doors at this entrance.
- The doors open by sliding.
- The doors are easy to open.
- The width of the opening is 183cm.
- The doors have a low visual contrast.
- These entrance doors may be permanently held open, depending on the weather and season.
Shop
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Getting Around
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- There is step-free level access throughout all areas.
- Access throughout may include uneven surfaces and narrow aisles (less than 120cm).
- The majority of main aisle widths are over 180cm.
- The majority of product aisle widths are under 120cm.
- The visual contrast between the shelving and floor varies between low and high.
- All of the walls have a reflective finish.
- There is background noise.
- Signage is provided.
- Signage is clearly visible with high contrasting colours.
- The colour, design and typeface of signs is consistent throughout.
- Lighting levels vary due to the use of large glazed walls.
- The main aisles have a smooth and even block-paved surface.
- The aisles between the plant sales benches have a gravel surface, although this is level.
- The venue has a payment counter.
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Payment Counter
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- Signage is provided for the counter.
- Signage is clearly visible with high contrasting colours.
- The queue width is at least 150cm and there is no need to turn.
- The payment counter has windows and patterned/distracting backgrounds.
- The height of the payment counter is 77cm.
- There is not a lowered section at the counter.
- The card payment machine is portable.
- There is not a hearing assistance system.
- Lighting levels vary due to the use of large glazed walls.