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Queensway Stevenage

Queensway, Stevenage, Hertfordshire, SG1 1ES

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Access Guide

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Introduction

  • This guide describes The Queensway shopping area in Stevenage Town Centre.
  • It covers the area between Tesco Extra and The Forum in the north through to the Town Square, then to Southgate and the library in the south.
  • This is a distance of approximately 600m (0.4 miles) which would take 5–10 minutes to walk.
  • The shopping area is all pedestrianised.
  • It is mostly level or with slight slopes.
  • There are some sheltered walkways on both sides throughout the town. .
  • Seating is available.
  • The nearest accessible and standard public toilets are in the Town Square.
  • Please see the related access guides for details of venues within this area.

Getting Here

Parking

Forum Shopping Area

  • The Forum shopping area is a pedestrianised walkway connecting Tesco and Queensway.
  • The surface of this part of the shopping area is block paving and paving slabs.
  • There are accessible telephone boxes available which are open sided and have the phone at a suitable height for wheelchair users.
  • Potential hazards include advertising boards, cycle racks, tree planters and the support columns for the sheltered walkway.
  • There are benches to sit and rest throughout the shopping area.
  • The surface of this area is generally level with one slight slope leading down towards H.Samuel.
  • This slight slope leads up towards the Westgate Shopping Centre and down towards Queensway.
  • There are sheltered walkways on each side of the Forum here.

Queensway Shopping Area – The Forum to Town Square

  • The surface of the pathways along Queensway are a mixture of block paving and paving slabs.
  • There are sheltered walkways here.
  • Potential hazards include trees, bins, cycle racks, food stalls/trucks, café seating areas and the support columns for the sheltered walkway.
  • Queensway is generally level or with slight slopes (photographs 2 and 9).
  • There are 2 street information signpost panels along Queensway.

Town Square Shopping Area

  • The surface of the pathways here are a mixture of block paving and paving slabs.
  • The bus stops at the bus station are sheltered and have bench seating inside.
  • There are public standard female and male toilets as well as an accessible toilet between the clock tower and the bus station.
  • Potential hazards in this area include cycle racks, food stalls, a flower market, lampposts, trees and planters.
  • There is ample benched seating areas throughout the Town Square area.
  • The Town Square area is generally level with one very slight slope. (photograph 11).

Queensway Shopping Area – Town Square to Southgate

  • The surface of the pathways here are a mixture of block paving and paving slabs.
  • Potential hazards here include advertising boards, shop produce and restaurant/café seating areas.
  • There are accessible telephone boxes available which are open sided and have the phone at a suitable height for wheelchair users.
  • There is a steep ramp and steps that leads down towards Southgate (photographs 9, 10, 11 and 12).
  • The ramp has handrails on both sides.
  • There are 3 medium height steps either side of the ramp.
  • The steps on the right of the ramp have a handrail on the left.
  • The steps on the left of the ramp have a handrail on the right.
  • Both the ramp and steps have tactile paving at the top and bottom.

Southgate

  • Southgate is a pedestrianised area connecting residential flats to the town.
  • The surface of the pathways here are a mixture of block paving and paving slabs.
  • There is a street information signpost panel in the Southgate area (photograph 1).
  • Potential hazards here include trees, bollards, lampposts and a CCTV post.
  • There is a fenced off children’s park near to the library (photograph 5).
  • There are free on street Blue Badge parking bays and pay and display parking outside the library (photograph 7).
  • There is a short stay pay and display car park opposite the library in The Quadrant.
  • There is benched seating throughout the Southgate area.
  • The pathways here are level.

Accessible Toilet

  • Accessible toilet facilities are available.
  • Location and Access View
    • There is pictorial signage on or near the toilet door.
    • This accessible toilet is located in the Town Square area, near to the bus station.
    • There is level access to this accessible toilet.
  • Features and Dimensions View
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a locking handle.
    • The width of the accessible toilet door is 86cm (2ft 10in).
    • The door is light.
    • The dimensions of the accessible toilet are 199cm x 208cm (6ft 6in x 6ft 10in).
    • There is not sufficient turning space in the cubicle for a wheelchair user.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 125cm (4ft 1in).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is an emergency alarm.
    • The emergency pull cord alarm is not fully functional.
    • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
    • Disposal facilities are available in the cubicle.
    • There is a/are female sanitary, non-infectious waste and open waste paper bin disposal units.
    • There is a/are coat hook(s).
    • The coat hook is not within 120cm (3ft 11in) from floor level.
  • Position of Fixtures View
    • Wall mounted grab rails are available for the toilet.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is a shelf within the accessible toilet.
    • The shelf is higher than 95cm (3ft 1in).
    • There is a mirror.
    • Mirrors are placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 48cm (1ft 7in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is placed higher than 100cm (3ft 3in).
    • The height of the hand dryer is 116cm (3ft 10in).
    • There is not a towel dispenser.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin cannot be reached from seated on the toilet.
    • The wash basin is placed higher than 74cm (2ft 5in).
    • The height of the wash basin is 77cm (2ft 6in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is good.
    • The contrast between the internal door and wall is good.
    • The contrast between the wall-mounted grab rail(s) and wall is good.
    • The contrast between the dropdown rail(s) and wall is good.
    • The contrast between the walls and floor is good.
    • The lighting levels are medium.
  • Comments View
    • The toilets are open from 08:00-18:00 Monday to Saturday and 09:00-17:00 Sunday.

Standard Toilet(s)

Access Guides Available For (Queensway Stevenage)