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Getting to The NEC and General Information

The NEC, North Avenue, Marston Green, Birmingham, B40 1NT

Access Guide

Show Easy Read

Atrium

Piazza

Getting Help and Assistance

  • There is a member of staff available for help and assistance.
  • To obtain mobility aids please contact the accessibility support counters in either the Piazza or the Atrium.
  • Wheelchairs are available £10 for all visitors. The number of wheelchairs we have available is limited, so if you’ve got your own, please bring it with you.
  • Scooters are £25 per hire for all visitors.
  • Visitors are encouraged to book online 4-6 weeks prior to their event and then if they still have issues, to fill in a contact form on the NEC website.
  • All pre-bookings will be held until 11:00 on the day booked for, unless otherwise advised.
  • For any visitors who have not pre-booked equipment and arrive on the day, any remaining stock will be issued on a first-come, first-served basis. As collection location varies from show to show, please check the collection point when making a booking.
  • Assistance dogs are welcome, but there are some events where the noise levels are high.
  • Let us know when you’re booking if you need a wheelchair space or have any special requirements, so that we can arrange for everything to be ready on your arrival. We can also help you book the most convenient seating for visitors with visual impairments.
  • Please note all ticket sales are allocated on a first-come, first-served basis.
  • Accessible toilets are available across the venue.
  • Changing Places toilets are also available by Hall 20 on the Atrium side and by Hall 2 on the Piazza side. It provides more space for up to 2 carers and extra features to meet additional needs, including height adjustable adult-sized changing benches and a hoist system.
  • Both facilities require a Radar key.

Getting Here

  • By Road View
    • The NEC is located to the south east of Birmingham. It can be accessed via the M42, A45, A446 and A452.
    • Use postcode B40 1NT to reach the NEC site, but then follow the electronic signs to the designated event car park rather than continuing to follow your sat-nav.
    • If you have accessibility needs, the NEC can let your car or private taxi through to the drop-off and pick-up point closest to the venue.
    • When you book your taxi, ask the company to tell the gate staff that they’re collecting a customer with accessibility needs. The driver will then be let through to the accessible pick-up point.
    • There are a number of car parks including the Blue Badge holder car park, North, East, South and West Car Parks.
    • Free shuttle buses and signposted walking routes are available from car parks.
    • Parking can be prepaid, saving £5 against the standard on-the-day rate when booked before midnight the day before arrival.
    • Parking payments are cashless.
  • By Bus View
    • There is a bus stop within 150 metres of the venue.
    • The closest bus hub is at Birmingham International Station, adjoining the NEC site.
  • By Train View

Parking