You are on Getting Here. Skip to the next section.

Getting Here

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• By Road View
  • The Savoy Hotel is located in Savoy Court, The Strand, WC2R 0EZ.
    The hotel is located in Central London and is within the Congestion Charge Zone.
  • There is no on-site parking, however, the hotel offers a valet parking service where guests can drive up to the drop-off point and chauffeurs will take the car off-site and park it for you.
• By Bus View
  • There is a bus stop within 150 metres of the hotel.
  • The closest bus stops to the hotel are Savoy Street (Stop U) and Southampton Street / Covent Garden (Stop A).
  • For more information on Savoy Street bus departures please click here (opens new tab).
• By Train View
  • The nearest Railway Station is Charing Cross.
  • Charing Cross Station is approximately 0.3 miles (5 minute walk) from The Savoy.
  • For more information on Charing Cross Station please click here (opens new tab).
  • For more information on Charing Cross live departures please click here (opens new tab).
• By Underground View
  • The nearest underground station is Charing Cross.
  • Charing Cross Underground Station, served by the Bakerloo and Northern lines, is approximately 0.3 miles (4 minute walk) from The Savoy.
    Embankment Underground Station, served by the Bakerloo, Northern, Circle and District lines and Covent Garden Underground Station, served by the Piccadilly line, are approximately 0.4 miles (6 minute walk) from The Savoy.
  • For more information on Charing Cross Underground Station please click here (opens new tab).
• Useful Links View
  • The Savoy Find Us.
  • To view the web page described above click here (opens in new tab).
  • Embankment Underground Station.
  • To view the web page described above click here (opens in new tab).
  • Covent Garden Underground Station.
  • To view the web page described above click here (opens in new tab).

You are on Getting Help and Assistance. Skip to the next section.

Getting Help and Assistance

• There is a member of staff available for help and assistance.
• There is not a member of staff trained in British Sign Language.
• British Sign Language interpreters cannot be provided on request.
• The alternative formats documents can be provided in include: large print on request and different languages on request.
• There is not an assistance dog toilet or toileting area at the venue/nearby.
• Water bowls for assistance dogs are not available.
• There are mobility aids available.
• The mobility aids available include wheelchairs and shower chairs.
• To obtain mobility aids please contact the concierge counter.

You are on Hotel Parking. Skip to the next section.

Hotel Parking

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• Parking View
  • The hotel does not have its own parking facilities.
• Comments View
  • The Savoy offers valet parking.
  • Alternative garages are also available in the surrounding area. Parking charges are available on request.

You are on Off Site Parking (Savoy Street). Skip to the next section.

Off Site Parking (Savoy Street)

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• On Street Standard Parking View
  • Standard on street parking is available.
  • The standard on street parking is located on Savoy Street.
  • There are time restrictions for this on street parking.
• Public Car Park View
  • There is not a car park for public use within approximately 200m (219yd).
• Comments View
  • There are 4 standard marked parking bays.
  • Parking is for 4 hours, with no return within 1 hour.
  • Payment for parking is made by phone. The telephone number is 020 7125 9090 or text 07860 022 205, quoting location number 8404.

You are on Drop-Off Point / Pick Up Point (The Savoy Hotel). Skip to the next section.

Drop-Off Point / Pick Up Point (The Savoy Hotel)

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• Drop-Off Point View
  • There is a designated drop-off point.
  • The drop-off point is not signposted/clearly marked.
  • The drop-off point is located in front of the main entrance.
  • The route from the drop-off point is accessible to a wheelchair user unaided.

You are on Approach (The Strand to the Main Entrance). Skip to the next section.

Approach (The Strand to the Main Entrance)

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• Approach View
  • The surface of the approach is block paving.
  • The approach surface is uneven in places.
  • There is step-free access on the approach.

You are on Outside Access (Main Entrance). Skip to the next section.

Outside Access (Main Entrance)

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• Entrance View
  • This information is for the entrance located at the front of the hotel.
  • The entrance area/door is clearly signed.
  • This entrance is signed with 'SAVOY'.
  • There is step-free access at this entrance.
  • There is a canopy or recess which provides weather protection at this entrance.
  • There is a dark mat or floor marking at this entrance that might be perceived as a hole.
  • The entrance door(s) does/do contrast visually with its immediate surroundings.
  • There is not a bell/buzzer.
  • There is not an intercom.
  • The main door(s) open(s) by revolving.
  • The door(s) is/are single width.
  • The door(s) may be difficult to open.
  • The width of the opening is 143cm.
  • There is a member of staff available for assistance at this entrance.
  • There are 2 sets of identical entrance doors.
    There is a single door to the left of the entrance that can also be used to access the hotel if a guest cannot use the revolving doors (photograph 5).
    This door is single, heavy, opens away from you and is 64cm wide.
    Alternatively, staff at the entrance can slow down the revolving doors and fold them together in order to make it more accessible.

You are on Lift (Green Lifts). Skip to the next section.

Lift (Green Lifts)

• There is a lift for public use.
• The lift is located ahead and to the right as you enter via the main entrance.
• Signs indicating the location of the lift are not available from the entrance.
• The lift is approximately 10m (10yd 2ft) from the main entrance.
• The lift is a standard lift.
• A member of staff does not need to be notified for use of the lift.
• The floors which are accessible by this lift are G, 3, 4, 5, 6, 7, 8 and 9.
• Clear signs indicating the facilities on each floor are not provided on lift lobby landings.
• There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
• Lift doors do contrast visually with lift lobby walls.
• The external controls for the lift are within 90cm - 110cm from the floor.
• The colour contrast between the external lift controls and the control plate is low.
• The colour contrast between the external lift control plate and the wall is High.
• The clear door width is 90cm (2ft 11in).
• The dimensions of the lift are 105cm x 145cm (3ft 5in x 4ft 9in).
• There are not separate entry and exit doors in the lift.
• There is not a mirror to aid reversing out of the lift.
• There is not a list of floor services available within the lift.
• The lift does have a visual floor indicator.
• The lift does not have an audible announcer.
• The internal controls for the lift are within 90cm - 120cm from the floor.
• There is a hearing loop system.
• The lift does not have Braille markings.
• The lift does have tactile markings.
• The lighting levels in the lift are low to moderate.
• There is a/are similar lift(s) available.

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• Comments View
  • This lift is used to access the Courtside Bedrooms.

You are on Other Floors (Green Staircase). Skip to the next section.

Other Floors (Green Staircase)

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• Stairs View
  • Stairs can be used to access other floors.
  • The stairs are for public use.
  • The stairs are located on the ground floor, to the left of the green lifts.
  • The stairs are approximately 11m from the main entrance.
  • The stairs are clearly visible from the entrance.
  • The floors which are accessible by stairs are G, 1, 2, 3, 4, 5, 6, 7, 8 and 9.
  • There are 15+ steps between floors.
  • The height of the step(s) is/are between the recommended 15cm and 18cm.
  • The depth of the step(s) is/are not between the recommended 30cm and 45cm.
  • The depth of the steps are 28cm.
  • The steps are not clearly marked.
  • There is a/are handrail(s) at the step(s).
  • Handrails are not at the recommended height (90cm-100cm).
  • Handrails do not cover the flight of stairs throughout its length.
  • Handrails are not easy to grip.
  • Handrails do not extend horizontally beyond the first and last steps.
  • There is a landing.
  • Clear signs indicating the facilities on each floor are not provided on landings.
  • The lighting levels at the steps are low to moderate.
• Comments View
  • The handrails alternate between being on both sides, then on the left or right going up.

You are on Spa/Leisure Facilities Summary (Beauty and Fitness). Skip to the next section.

Spa/Leisure Facilities Summary (Beauty and Fitness)

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• Related Access Guide(s) View
  • For the Savoy Hotel AccessAble access guide please click here (new tab).
  • For the Savoy Hotel - Meetings and Events AccessAble access guide please click here (new tab).
• Leisure Facilities Information View
  • The leisure facilities are located on the third floor of the hotel.
  • Facilities include; a reception, a swimming pool, a fitness suite, treatment rooms, saunas, steam rooms and changing areas.

You are on Entrance (Beauty and Fitness). Skip to the next section.

Entrance (Beauty and Fitness)

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• Entrance View
  • This information is for the entrance located on the third floor of the building, to the left as you exit the Green lifts.
  • The entrance area/door is clearly signed.
  • This entrance is signed with 'Beauty and Fitness'.
  • There is stepped access at this entrance.
  • The entrance door(s) does/do contrast visually with its immediate surroundings.
  • The main door(s) open(s) towards you (pull).
  • The door(s) is/are single width.
  • The door(s) is/are permanently held open.
  • The width of the opening is 84cm.
  • There is not a member of staff available for assistance at this entrance.
• Step(s) View
  • The step(s) is/are located leading to the entrance.
  • There is/are 6 step(s).
  • The step(s) is/are not clearly marked.
  • The height of the step(s) is/are between 15cm and 18cm.
  • The height of the step(s) is/are 16cm.
  • The depth of the step(s) is/are between 30cm and 45cm.
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are on both sides of the step(s).
  • Handrails are at the recommended height (90cm-100cm).
  • Handrails do cover the flight of stairs throughout its length.
  • Handrails are not easy to grip.
  • Handrails do extend horizontally beyond the first and last steps.
  • The lighting levels at the step(s) are low to moderate.

You are on Stairs (Access to the Beauty and Fitness Reception). Skip to the next section.

Stairs (Access to the Beauty and Fitness Reception)

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• Stairs View
  • The stairs are located ahead as you enter via the Beauty and Fitness entrance.
  • There are 15+ steps between floors.
  • The height of the steps are between the recommended 15cm and 18cm.
  • The depth of the steps are between the recommended 30cm and 45cm.
  • The steps are not clearly marked.
  • There is a/are handrail(s) at the steps.
  • The steps have a handrail on both sides.
  • Handrails are at the recommended height (90cm-100cm).
  • Handrails do not cover the flight of stairs throughout its length.
  • Handrails are easy to grip.
  • Handrails do extend horizontally beyond the first and last steps.
  • There is a landing.
  • Clear signs indicating the facilities/services are not provided on landings.
  • The lighting levels at the steps are good.
  • There are chairs with armrests located after the entrance door and before the stairs (photograph 1).
    There are 3 steps at the bottom of the staircase that have no handrails (photograph 2).
    There are no alternative accessible routes to the Beauty and Fitness facilities, guests will have to use the stair climber with help from a member of staff to overcome the stairs (photograph 6).

You are on Reception (Beauty and Fitness). Skip to the next section.

Reception (Beauty and Fitness)

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• Reception View
  • The reception point is located immediately ahead at the top of the staircase.
  • The reception point is approximately 5m (5yd 1ft) from the top of the stairs.
  • Clear signage for the reception area/desk is not visible from the entrance.
  • There is stepped access to the reception point.
  • There is not a clear unobstructed route to the reception point.
  • There are windows, TVs, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
  • The counter is not placed in front of a plain background.
  • The lighting levels at the reception point are moderate to good.
  • The height of the reception counter is 121cm.
  • There is sufficient space to write or sign documents on the counter.
  • There is not a lowered section of the counter.
  • The counter is staffed.
  • There is not a bell to attract attention.
  • There is not a hearing assistance system at the reception point.
  • Signs and universally accepted symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the building are not provided in the reception area.
  • The type of flooring in the reception area is tiles.
  • There is flooring which is shiny and could cause issues with glare or look slippery to some people.
• Reception Seating Area View
  • There is a seating area close to the reception point.
  • Access to the seating area is unobstructed.
  • There are coffee tables and chairs without armrests available.

You are on Step(s) (Reception to Changing Areas and Massage Rooms). Skip to the next section.

Step(s) (Reception to Changing Areas and Massage Rooms)

• There is a/are step(s) located to the left as you enter the Beauty and Fitness reception area.
• The step(s) is/are used to access the male and female changing areas and the massage rooms.
• There is/are 1 step(s).
• The step(s) is/are not clearly marked.
• The height of the step(s) is/are not between 15cm and 18cm.
• The height of the step(s) is/are 4cm.
• The lighting levels at the step(s) are moderate to good.

You are on Changing Area (Female). Skip to the next section.

Changing Area (Female)

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• Changing Area View
  • There is a/are changing area(s) available.
  • The changing area that was surveyed is located to left as you enter the Beauty and Fitness reception area.
  • The changing area is approximately 14m from the Beauty and Fitness entrance.
  • The changing area is approximately 8m from reception.
  • The changing area is approximately 12m from the swimming pool.
  • There is stepped access to the changing area.
  • The facilities available within the changing area include; standard changing rooms/cubicles, standard showers and standard toilets.
  • This is a female changing area.
  • Similar male changing area(s) are available.
  • The door(s) open(s) away from you (push).
  • The door(s) is/are single width.
  • The door(s) may be difficult to open.
  • The width of the door opening is 74cm.
  • The type of flooring in the changing area is tiles.
  • There is not a flashing fire alarm beacon within the changing area.
  • There are changing benches or seats within the changing area.
  • There are lockers within the changing area.
  • There is not a water dispenser available.
  • The lighting levels in the changing area are good.
  • The height of the changing bench is 45cm.
    The height of the wash basin in the changing room area is 90cm.
    The type of taps at this wash basin are twist/turn.
• Shower Facilities View
  • Shower facilities are available.
  • There is stepped access to the shower facilities.
  • There is a 24cm high step into the shower cubicle.
  • The shower head height(s) is/are fixed.
  • The height of the shower head(s) is/are 181cm.
  • The shower control type(s) is/are twist/turn.
  • There is no seat for the shower(s).
  • There is not a/are not wall-mounted grab rail(s) available for the shower(s).
  • There are coat hooks in the shower cubicle.
    The lowest coat hook is 171cm high and the highest is 180cm high.
• Toilet Facilities View
  • Toilet facilities are available.
  • There is step-free access to the toilet(s).
  • An ambulant toilet with wall-mounted grab rails is not available.
  • The wash basin(s) tap type is twist/turn.
  • The lighting levels in the toilet(s) are good.
• Baby Changing Facilities View
  • Baby changing facilities are not available.
• Comments View
  • There are 2 identical doors to enter the changing room.
  • There is also a dressing room area within the changing room.
  • The door is 74cm wide and opens inwards.
  • There is a counter which is 83cm high and a chair with armrests in the dressing room.

You are on Sauna (Female Changing Area). Skip to the next section.

Sauna (Female Changing Area)

• There is step free access to the sauna.
• The door opens towards you (pull).
• The width of the door opening is 57cm.
• The sauna has bench seating.
• There is not an emergency alarm in the sauna.

You are on Steam Room (Female Changing Area). Skip to the next section.

Steam Room (Female Changing Area)

• There is not step free access to the steam room.
• The door opens towards you (pull).
• The width of the door opening is 62cm.
• The steam room has bench seating.
• There is not an emergency alarm in the steam room.
• There is a 20cm high step into the steam room.

You are on Changing Area (Male). Skip to the next section.

Changing Area (Male)

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• Changing Area View
  • There is a/are changing area(s) available.
  • The changing area that was surveyed is located to left as you enter the Beauty and Fitness reception area.
  • The changing area is approximately 17m from the Beauty and Fitness entrance.
  • The changing area is approximately 14m from reception.
  • The changing area is approximately 20m from the swimming pool.
  • There is stepped access to the changing area.
  • The facilities available within the changing area include; standard changing rooms/cubicles, standard showers and standard toilets.
  • This is a male changing area.
  • Similar female changing area(s) are available.
  • The door(s) open(s) away from you (push).
  • The door(s) is/are single width.
  • The door(s) may be difficult to open.
  • The width of the door opening is 74cm.
  • The type of flooring in the changing area is tiles.
  • There is not a flashing fire alarm beacon within the changing area.
  • There are changing benches or seats within the changing area.
  • There are lockers within the changing area.
  • There is a water dispenser available.
  • The lighting levels in the changing area are moderate to good.
  • The height of the changing bench is 45cm.
    The height of the wash basin in the changing area is 90cm.
    The type of taps at this wash basin are twist/turn.
• Shower Facilities View
  • Shower facilities are available.
  • There is stepped access to the shower facilities.
  • There is a 10cm high step into the shower cubicle.
  • The shower head height(s) is/are fixed.
  • The height of the shower head(s) is/are 192cm.
  • The shower control type(s) is/are twist/turn.
  • There is no seat for the shower(s).
  • There is not a/are not wall-mounted grab rail(s) available for the shower(s).
  • There is also an adjustable shower head available.
• Toilet Facilities View
  • Toilet facilities are available.
  • There is step-free access to the toilet(s).
  • An ambulant toilet with wall-mounted grab rails is not available.
  • The wash basin(s) tap type is twist/turn.
  • The lighting levels in the toilet(s) are good.
• Baby Changing Facilities View
  • Baby changing facilities are not available.

You are on Sauna (Male Changing Area). Skip to the next section.

Sauna (Male Changing Area)

• There is step free access to the sauna.
• The door opens towards you (pull).
• The width of the door opening is 57cm.
• The sauna has bench seating.
• There is not an emergency alarm in the sauna.

You are on Steam Room (Male Changing Area). Skip to the next section.

Steam Room (Male Changing Area)

• There is not step free access to the steam room.
• The door opens towards you (pull).
• The width of the door opening is 64cm.
• The steam room has bench seating.
• There is not an emergency alarm in the steam room.
• There is a 5cm high step into the steam room.

You are on Treatment Rooms (Massage Rooms). Skip to the next section.

Treatment Rooms (Massage Rooms)

• There is / are 2 treatment room(s) available.
• The name / number of the room surveyed was; Treatment Room 2.
• There is not clear signage for the room (on or near the door).
• There is step-free access into the room(s).
• There is a/are door(s) into the treatment room.
• The door(s) open(s) towards you (pull).
• The door(s) is/are double width but one door is locked.
• The door(s) is/are easy to open.
• The width of the door opening is 61cm.
• The type of flooring is vinyl/laminate.
• There is a bed / couch.
• The bed / couch is adjustable.
• There is not sufficient space next to the bed/couch for a mobile hoist to operate.
• There is not a chair.
• The room does have background music playing.
• Lighting levels are good.
• There are 2 chairs with armrests outside the massage rooms.

You are on Entrance (Swimming Pool). Skip to the next section.

Entrance (Swimming Pool)

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• Entrance View
  • This information is for the entrance located at the rear of the Beauty and Fitness suite corridor.
  • The entrance area/door is not clearly signed.
  • There is step-free access at this entrance.
  • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
  • The main door(s) open(s) towards you (pull).
  • The door(s) is/are single width.
  • The door(s) may be difficult to open.
  • The width of the opening is 69cm.

You are on Swimming Pool. Skip to the next section.

Swimming Pool

• There is not a lifeguard for the swimming pool.
• There is not a ramped entrance into the water.
• There are not steps into the swimming pool.
• There is not a hoist for wheelchair users to access the water.
• There is a ladder type entrance into the water.
• There is not a wet side chair available.
• Seating around the pool includes; chairs with armrests.
• There is an emergency alarm at poolside.
• There is not a hoist for wheelchair users to access the hot tub.

You are on Fitness Suite (Cardio Room). Skip to the next section.

Fitness Suite (Cardio Room)

• The fitness suite is located to the left along the Beauty and Fitness suite corridor.
• The fitness suite is not staffed.
• There are surveillance cameras in the fitness suite.
• There is step free access to the fitness suite.
• The door is manual.
• The door opening width is 82cm.
• Staff do not receive training in assisting disabled people.
• There is not clear manoeuvring space between equipment.
• There is level access to all of the equipment.
• The type of flooring in the fitness suite is laminate.
• There is not a hearing assistance system.

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• Fitness Suite Information View
  • There is an emergency alarm in the gym area.
    The lowest height of the unit is 90cm.
    The height of the button for the water dispenser is 122cm.

You are on Fitness Suite (Weights Room). Skip to the next section.

Fitness Suite (Weights Room)

• The fitness suite is located to the right along the Beauty and Fitness suite corridor.
• The fitness suite is not staffed.
• There are surveillance cameras in the fitness suite.
• There is step free access to the fitness suite.
• The door is manual.
• The door opening width is 83cm.
• Staff do not receive training in assisting disabled people.
• There is not clear manoeuvring space between equipment.
• There is level access to all of the equipment.
• Equipment suitable for mobility or sensory impaired users includes; cable resistance machines, upper body machines where fixed seats can be removed and free weights.
• The type of flooring in the fitness suite is vinyl.
• There is not a hearing assistance system.

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• Fitness Suite Information View
  • There is an emergency alarm within the weights room.
    The height of the alarm is 120cm.
    The lowest height of the unit is 90cm.