You are on Summary. Skip to the next section.

Summary

• View information about opening hours.
• Amenities in this area include: formal gardens, a food kiosk, a café, a tea room, parkland and an adventure playground.
• The most accessible entrance has doors permanently held open, automatic doors, slight ramps/slopes and a steep ramp/slope.
• This entrance is the entrances to and from the Trentham Visitor Centre.
• There is a member of staff available for help and assistance.
• The following are also available: seating, a companion/carer discount, facilities for assistance dogs, maps, a large map in the car park and an information board in the car park.
• Toilet and changing facilities available include: a toilet with some adaptations for disabled people, an accessible toilet for the use of everyone, a parent and baby room, standard toilets, ambulant cubicles and step free standard toilets.
• There are 2 toilets with adaptations for disabled people.
• The toilets with adaptations for disabled people surveyed can be found at the rear of the Tearooms and to the right from the South Entrance..
• This toilet with adaptations for disabled people is approximately 2m from the rear entrance to the Tearooms.
• The standard toilets surveyed can be found at the rear of the Tearooms and to the right from the South Entrance.

You are on Outdoor Spaces (Rivers of Grass and Floral Labyrinth). Skip to the next section.

Outdoor Spaces (Rivers of Grass and Floral Labyrinth)

• This information is for the access point located after the footbridge from the Visitor Centre.
• Access into the area is via a steep ramp/slope.
• The slope is over 150cm wide, with no handrails.
• The access points to the area are located along the path to the right after crossing the footbridge from the visitor centre.
  Alternatively, continue straight ahead from the footbridge and there is an entry point to the garden on the right.
• There is open access at the surveyed access point.
• The following outdoor facilities are available: formal gardens and gardens.
• The outdoor facilities also include: picnic tables and bench seats.
• The outdoor spaces include the following surfaces: concrete or tarmac, wood bark, grass and gravel.
• Footpaths are available in all of the outdoor space.
• The majority of the paths are not wide enough for wheelchair users.
• There is step-free level access around the area.
• There are bench seats situated along the paths for people to rest.

You are on Outdoor Spaces (Trentham Italian Gardens). Skip to the next section.

Outdoor Spaces (Trentham Italian Gardens)

• This information is for the access point located off the path on the north bank of the lake, just after the stone bridge.
• Access into the area is via a steep ramp/slope.
• The slope is over 150cm wide, with no handrails.
• The access points to the area are located from the path which runs around the outside of the Italian Gardens.
• There is open access at the surveyed access point.
• The following outdoor facilities are available: formal gardens.
• The outdoor spaces include the following surfaces: gravel.
• Footpaths are available in all of the outdoor space.
• The majority of the paths are wide enough for wheelchair users.
• There is step-free level access around some of the area.
• There are slight ramps/slopes without handrails, more than 3 steps without handrails and steep ramps/slopes without handrails in the main areas .
• From the lakeside path there are slight slopes leading down into the sunken garden.
  From the paths on both sides of the garden there are steep slopes leading down into the sunken gardens.
  On the interior of the gardens there are slopes leading to some of the formal planting areas.
  At the rear of the gardens, leading towards the house there are steps to the lawns in front of the house.
• There are bench seats situated along the paths for people to rest.
• The bench seats are located on the paths which run around the outside of the gardens.

You are on Route to (The Tearooms). Skip to the next section.

Route to (The Tearooms)

• From the Visitor Centre cross the footbridge.
  Continue over the 4-way junction and take the path on the north end of the lake.
  Cross the footbridge and continue along the lakeside path. The path widens.
  At the 4-way junction continue ahead up the path.
  The Tearoom is located on the right.
• The route to the area is step-free via a slight ramp/slope and is step-free via a steep ramp/slope.
• Path surfaces along the route are gravel and bonded gravel.
• The majority of the paths are wide enough for wheelchair users.
• There is no accessible shuttle to this area.

You are on Entrance (The Tearooms). Skip to the next section.

Entrance (The Tearooms)

• The entrance surveyed is located at the front of the building.
• There is step-free level access at the entrance.
• There are double manual doors which are permanently open.
• The width of the opening is 184cm.

You are on Eating and Drinking (The Tearooms). Skip to the next section.

Eating and Drinking (The Tearooms)

• This is a café which serves hot and cold meals and snacks.
• There is a counter where food and drink can be ordered and table service (on request only).
• Staff can provide assistance and offer service to tables.
• Menu types include: handheld menus.
• Menus are easy to read (large clear font with contrasting colours).
• The following are available here: drinking straws, takeaway cups, takeaway cutlery and a portable card machine for payment.
• Lighting levels are varied.
• There is background noise here.
• There is not a hearing assistance system.
• There is a counter over 85cm high without a tray rail.
• The counter is 100cm high.
• There is not a section of the counter at a suitable height for a wheelchair user.
• There is step-free level access around the seating area.
• There are a mixture of chairs with and without armrests, high stools, room for a wheelchair user to manoeuvre (150cm x 150cm) and bench seats available in the seating area.
• The seating area does not have: a priority table.
• There are no tables which are at a suitable height for a wheelchair user.
• The following furniture is permanently fixed: some of the chairs.
• All flooring in the area is smooth and even.
• The counter has a lower level which is 90cm high.
  The tables in the main seating area measure 69cm to the underside.
  The outdoor seating area has the chairs with armrests and tables which measure 67m to the underside. The high tables and high stools are also in this area.

You are on Dining Pods. Skip to the next section.

Dining Pods

• There are 5 domed pods within the Italian Gardens which are available to book for private dining experiences, each seating up to 8.
• The pods have clear Perspex windows, and a heavy manual sliding door.
• The door opening width is 117cm.
• There is a single unmarked step into the pods which is 6cm high.
• The floor in the pods is wooden decking.
• There is a single table in each pod which is 71cm to the underside and chairs without armrests.
• The dining experiences do not include the garden admission fee.

You are on Toilet with Adaptations (The Tearooms - Left Hand Transfer). Skip to the next section.

Toilet with Adaptations (The Tearooms - Left Hand Transfer)

• This toilet is located at the rear of The Tearooms.
• There is step-free level access into the toilet.
• This toilet is approximately 2m from the rear entrance from The Tearooms.
• There is pictorial and written text signage on or near the door.
• The door is manual, opens outwards and has a high colour contrast with the surrounding walls.
• The width of the toilet door opening is 86cm.
• The door has a lever twist lock.
• The dimensions of the cubicle are 180cm x 223cm and it has a turning space of at least 150cm x 150cm.
• There is a lateral transfer space to the left of the seat but it is obstructed.
• The lateral transfer space is 120cm from the side of the toilet pan to the wall.
• There is a lever flush on the non transfer side.
• The following grab rails are available: a horizontal grab rail on the non transfer side, a vertical grab rail on the transfer side and vertical grab rails on both sides of the wash basin.
• There is a dropdown rail on the transfer side.
• The following fixtures can be reached from the toilet seat: wash basin and toilet roll holder.
• The following fixtures cannot be reached from the toilet seat: soap dispenser.
• The height of the toilet seat above floor level is 48cm.
• The height of the toilet roll holder is 91cm.
• The wash basin tap type is lever mixer.
• The height of the wash basin is 72cm.
• The height of the soap dispenser is 102cm.
• The height of the hand dryer is 81cm.
• The height of the baby change is 101cm.
• There is a pull cord emergency alarm at a recommended height (within 10cm from the floor).
• There is not a shelf.
• The cubicle has: a sanitary bin and a nappy/incontinence items bin.
• The cubicle does not have a full length mirror and coat hooks.
• The following have a high colour contrast with their surroundings: the toilet seat, the floor, the dropdown rail and all grab rails.
• The following have a less clear colour contrast with their surroundings: the internal door.
• Lighting levels are moderate to good.

You are on Standard Toilet (The Tearooms). Skip to the next section.

Standard Toilet (The Tearooms)

• There is step-free level access into the toilet.
• The door is manual, opens inwards and has a high colour contrast with the surrounding walls.
• The width of the door opening is 85cm.
• The male and female standard toilets were surveyed.
• The width of the widest cubicle door opening is 64cm.
• There is an ambulant cubicle available with horizontal grab rails on both sides and a vertical grab rail on the left.
• The information above relates to the male toilet. There is a different configuration of rails in the female toilet.
• The wash basin tap type is sensor.
• Lighting levels are moderate to good.
• There are hand dryers.

You are on Parent and Baby Room / Baby Feeding Room (The Tearooms). Skip to the next section.

Parent and Baby Room / Baby Feeding Room (The Tearooms)

• There is step-free level access into the room.
• The door is manual, opens outwards and has a high colour contrast with the surrounding walls.
• The width of the door opening is 84cm.
• The height of the baby change table is 86cm.
• The wash basin tap type is push.
• There is no seating available in the room.
• Waste bins include: a nappy bin.

You are on Entrance (Lakeside Café - South Entrance). Skip to the next section.

Entrance (Lakeside Café - South Entrance)

• The entrance surveyed is located at the front of the café.
• There is step-free level access at the entrance.
• There are double manual doors which are permanently open.
• The width of the opening is 148cm.

You are on Eating and Drinking (Lakeside Café). Skip to the next section.

Eating and Drinking (Lakeside Café)

• This is a café which serves hot and cold snacks.
• There is a counter where food and drink can be ordered and table service (on request only).
• Staff can provide assistance and offer service to tables.
• Menu types include: written wall menus.
• Menus are easy to read (large clear font with contrasting colours).
• The following are available here: drinking straws, takeaway cups, takeaway cutlery and a portable card machine for payment.
• Lighting levels are moderate to good.
• There is background noise here.
• There is not a hearing assistance system.
• There is a counter over 85cm high without a tray rail.
• There is not a section of the counter at a suitable height for a wheelchair user.
• There is step-free level access around the seating area.
• There are tables and a mixture of chairs with and without armrests available in the seating area.
• The seating area does not have: a priority table.
• There are some tables which are at a suitable height for a wheelchair user.
• The following furniture is permanently fixed: some of the chairs and some of the tables.
• Some flooring in the area is smooth and even.
• Where the flooring is not smooth or even, this is due to gravel.
• Additional seating which does not have step-free level access is located by the north jetty.
• Some of the seating area has ramped access.
• The outdoor seating area has the chairs with armrests.
  Picnic tables are also available.

You are on Toilet with Adaptations (South Entrance - Right Hand Transfer). Skip to the next section.

Toilet with Adaptations (South Entrance - Right Hand Transfer)

• This toilet is located to the right from the South Entrance.
• Access into the toilet is via a slight ramp/slope.
• The ramp is between 75cm and 150cm wide, with no handrails.
• This toilet is approximately 30m from the South Entrance.
• There is pictorial signage on or near the door.
• The door is manual, opens outwards and has a high colour contrast with the surrounding walls.
• The width of the toilet door opening is 77cm.
• The door has a lever twist lock.
• The dimensions of the cubicle are 142cm x 157cm and it does not have a 150cm x 150cm turning space.
• There is a lateral transfer space to the right of the seat but it is obstructed.
• The lateral transfer space is 64cm from the side of the toilet pan to the wall.
• There is a lever flush on the transfer side.
• The following grab rails are available: a horizontal grab rail on the non transfer side and vertical grab rails on both sides of the wash basin.
• There is a dropdown rail on the transfer side.
• The following fixtures can be reached from the toilet seat: wash basin, toilet roll holder and soap dispenser.
• The height of the toilet seat above floor level is 48cm.
• The height of the toilet roll holder is 94cm.
• The wash basin tap type is lever mixer.
• The height of the wash basin is 70cm.
• The height of the soap dispenser is 102cm.
• The height of the hand dryer is 112cm.
• The height of the baby change is 89cm.
• There is a pull cord emergency alarm at a recommended height (within 10cm from the floor).
• There is not a shelf.
• The cubicle has: a nappy/incontinence items bin and a sanitary bin.
• The cubicle does not have a mirror.
• The height of the coat hook is 145cm from the floor.
• The following have a high colour contrast with their surroundings: the floor.
• The following have a less clear colour contrast with their surroundings: all grab rails, the dropdown rail and the toilet seat.
• Lighting levels are bright.

You are on Standard Toilet (South Entrance). Skip to the next section.

Standard Toilet (South Entrance)

• Access into the toilet is via a step.
• There is 1 step, which is unmarked, with no handrails.
• The door is manual, opens inwards and has a high colour contrast with the surrounding walls.
• The width of the door opening is 77cm.
• The male and female standard toilets were surveyed.
• The width of the widest cubicle door opening is 64cm.
• The wash basin tap type is push.
• Lighting levels are moderate to good.
• There are hand dryers.

You are on Related Access Guides. Skip to the next section.

Related Access Guides

• To view other AccessAble Detailed Access Guides that are related to this one please use the links below.
• Trentham Car Parks and Entrances link (new tab) - click here
• Trentham Shopping Village link (new tab) - click here
• Trentham Trails link (new tab) - click here