You are on Summary. Skip to the next section.

Summary

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• Service View
  • UCL East is located on Queen Elizabeth Olympic Park near Stratford, East London and comprises Marshgate, and One Pool Street.
• Building View
  • Services / Facilities within the building include; multidisciplinary research labs and studios with a lecture theatre doubling as a cinema, café, and self-catering accommodation for 500+ students.
  • Services / Facilities within the grounds include; Pool Street Shop.
  • Faculties include culture and heritage, ecology, robotics, technology, and urbanism.
  • One Pool Street is comprised of a four storey podium structure including a lower ground level, topped by 2 separate accommodation towers accessed via the podium roof terrace.
    There is level access via lift throughout One Pool Street.
  • Marshgate link (new tab) - click here.
• Location of Toilet/Changing Facilities View
  • There is a/are Changing Places toilet(s) located on podium level 1.
  • Accessible toilet facilities are located on the lower ground floor, and floors 1 and 2 of the podium levels; and level 3 of each of Tower 1 and Tower 2.
  • Accessible toilet facilities with an accessible shower are located on the lower ground floor of the podium levels.
  • Female standard toilet facilities are located on level 1 of the podium levels.
  • Male standard toilet facilities are located on level 1 of the podium levels.
  • Shared standard toilet facilities are located on the lower ground floor of the podium levels, and level 3 of each of Tower 1 and Tower 2.
  • Baby changing facilities are located on the lower ground floor of the podium levels.
  • Accessible changing facilities are located on the lower ground floor of the podium levels.
  • Standard changing facilities are located on the lower ground floor of the podium levels.
  • Accessible shower facilities are located on the lower ground floor of the podium levels.
  • Standard shower facilities are located on the lower ground floor of the podium levels.

You are on Getting Here (UCL East). Skip to the next section.

Getting Here (UCL East)

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• By Road View
  • UCL East may be reached using the A12 from Canary Wharf to the south, and Wanstead to the north and east; and the A11 from Whitechapel/Mile End from the west.
  • UCL East campus is predominantly car-free.
    There are a number of Blue Badge parking bays outside the buildings at UCL East, and a designated drop-off point outside One Pool Street.
    For information about accessibility and Blue Badge parking at London Stadium, click here (opens in a new tab).
  • For more information on Google Maps location for UCL East (including for drop off at UCL East One Pool Street) please click here (opens new tab).
• By Bus View
  • There is a bus stop within 150 metres of the campus.
  • UCL East Marshgate is served by TfL route 339, stopping at Sidings Street and Bobby Moore Academy Secondary.
    UCL East One Pool Street is served by TfL routes 108 and 339, stopping at London Aquatics Centre (Stops H and J).
  • For more information on Transport for London bus route 339 please click here (opens new tab).
• By Train View
  • The nearest Railway Station is Stratford (London).
  • Stratford (London) is served by Greater Anglia and c2c rail services.
  • For more information on Stratford (London) Station (Greater Anglia) please click here (opens new tab).
  • For more information on Stratford (London) Station (c2c) please click here (opens new tab).
• By Underground View
  • The nearest underground station is Stratford (London).
  • Stratford (London) is served by London Overground, Elizabeth Line, Central Line and Jubilee Line.
  • For more information on Stratford Underground Station please click here (opens new tab).
• By DLR View
  • The nearest DLR station is Stratford (London).
  • London DLR connects Stratford International in the north with Woolwich and Beckton in the east, Lewisham in the south, and Mansion House in the centre of London in the west.
  • For more information on Stratford Underground Station (DLR) please click here (opens new tab).

You are on Useful Information. Skip to the next section.

Useful Information

• To see more information on Student Disability Services please click here (opens new tab).
• Telephone Number: 020 7679 0100.
• Email: [email protected].
• To see more information on Student Centre please click here (opens new tab).
• Telephone Number: 020 7679 2036.
• Email: [email protected].
• To see more information on Undergraduate Admissions please click here (opens new tab).
• Email: [email protected].
• To see more information on Graduate Admissions please click here (opens new tab).
• Telephone Number: 020 7679 7381.
• Email: [email protected].
• To see more information on Accommodation please click here (opens new tab).
• Telephone Number: 020 7679 6322.
• Email: [email protected].

You are on Building Parking. Skip to the next section.

Building Parking

• The building does not have its own dedicated parking.

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• Site/Campus Car Parks View
  • There is not a site/campus car park within approximately 200m.
• Public Car Parks View
  • There is not a car park for public use within 200m (approx).
• On Street Parking View
  • Clearly signed and/or marked on street Blue Badge parking bays are available.
  • The dimensions of the marked Blue Badge bays are 325cm x 572cm (10ft 8in x 18ft 9in).
  • The on street Blue Badge parking bay(s) is/are located on Pool Street.
  • Clearly signed and/or standard marked parking bays are available.
  • The dimensions of the standard marked parking bays are 325cm x 572cm (10ft 8in x 18ft 9in).
  • The on street standard parking bay(s) is/are located on Pool Street.
• Drop Off Point View
  • There is a designated drop off point.
  • The drop off point is located in front of the main entrance to the building.
• Comments View
  • Parking is prohibited on days when there are events at the nearby London Stadium.
    
  • For information about accessibility and Blue Badge parking at London Stadium, click here (opens in a new tab).

You are on Outside Access (Main Entrance). Skip to the next section.

Outside Access (Main Entrance)

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• Entrance View
  • This information is for the entrance located at the front right of the building off Pool Street.
  • This entrance gives access to reception and the podium levels.
  • The entrance area/door is clearly signed.
  • This entrance is signed with 'One Pool Street UCL'.
  • There is step-free access at this entrance.
  • There is a canopy or recess which provides weather protection at this entrance.
  • There is a dark mat or floor marking at this entrance that might be perceived as a hole.
  • The entrance door(s) does/do contrast visually with its immediate surroundings.
  • There is a bell/buzzer.
  • The height of the bell/buzzer is 110cm (3ft 7in).
  • There is an intercom.
  • The height of the intercom is 125cm (4ft 1in).
  • A key card is required for access at this entrance.
  • The height of the key card reader is 90cm.
  • The main door(s) open(s) automatically (towards you).
  • There is a push pad/button to enter and exit the main automatic doors.
  • The entry push pad or push button is 75cm from floor level.
  • The exit push pad or push button is 75cm from floor level.
  • The door(s) is/are single width.
  • The width of the door opening is 104cm.
  • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
  • There is also an automatically revolving door next to this one.
  • There is a slope with a very easy incline.

You are on Reception. Skip to the next section.

Reception

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• Reception View
  • The reception point is located straight ahead from the main entrance.
  • The reception point is approximately 7m (7yd 1ft) from the main entrance.
  • The reception area/desk is clearly visible from the entrance.
  • There is step-free access to the reception point.
  • There is a clear unobstructed route to the reception point.
  • There are no windows, TVs, glazed screens or mirrors at/behind the reception point which could adversely affect the ability of someone to lip read.
  • The reception counter is not placed in front of a background which is patterned.
  • The lighting levels at the reception point are moderate to good.
  • There is sufficient space to write or sign documents on the counter.
  • There is a lowered section of the counter.
  • The height of the lowered section at the counter is 76cm.
  • The counter is staffed.
  • Clipboards can be provided to anyone who is unable to use the desk.
  • There is a hearing assistance system at the reception point.
  • The type of system is a fixed loop.
  • The hearing assistance system is signed.
  • Staff are trained to use the hearing system.
  • The hearing assistance system was tested by an AccessAble surveyor.
  • The hearing assistance system was tested on 06/12/2023.
  • The hearing loop was working at the time of testing.
  • There is no wayfinding signage available at/close to the reception.
  • The type of flooring in the reception area is stone.
• Reception Waiting Area View
  • There is a waiting area close to the reception point.
  • The seating areas are behind the reception desk, and to the right by the stairs.

You are on Opening Times (Reception). Skip to the next section.

Opening Times (Reception)

• Monday 08:00 - 19:00.
• Tuesday 08:00 - 19:00.
• Wednesday 08:00 - 19:00.
• Thursday 08:00 - 19:00.
• Friday 08:00 - 19:00.
• Saturday 08:00 - 19:00.
• Sunday 08:00 - 19:00.

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• Comments View
  • Reception is staffed by security personnel 19:00 - 08:00 daily.

You are on Getting Around. Skip to the next section.

Getting Around

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• Access View
  • There is step-free access throughout the building via lift(s).
• Circulation View
  • There are doors in corridors/walkways which have to be opened manually.
  • The type of flooring in corridors/walkways is carpet and vinyl.
  • There is some flooring in corridors/walkways which is shiny and could cause issues with glare or look slippery to some people.
  • There is high colour contrast between the walls and floor in all areas.
  • There are no seats/chairs at regular intervals.
  • The lighting levels are moderate to good.
• Signage View
  • Wayfinding signage is provided.
  • The colour, design and typeface of signs is consistent throughout the building.
  • Dementia friendly signage is provided.
• Safe Place(s) View
  • There is not a designated place of safety which can be used by people with dementia, autism or learning disabilities.
  • There is a quiet contemplation room on podium level 2.
• Audio View
  • This venue does not play background music in communal areas.
  • There is not a hearing assistance system in the communal areas of the building.

You are on Lift (Podium Levels). Skip to the next section.

Lift (Podium Levels)

• The lift is located to the left of the reception area.
• The lift is clearly visible from the entrance.
• The lift is approximately 14m (15yd 11in) from the main entrance.
• The lift is a standard lift.
• A member of staff does not need to be notified for use of the lift.
• The floors which are accessible by this lift are LG, G, 1, 2 and 3.
• The weight limit for the lift is 1700kg.
• There are manual, heavy, single doors to access the lift lobby on the lower ground floor.
• Clear signs indicating the facilities on each floor are provided on lift lobby landings.
• There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
• Lift doors do contrast visually with lift lobby walls.
• The external controls for the lift are within 90cm - 110cm from the floor.
• The colour contrast between the external lift controls and the control plate is high.
• The colour contrast between the external lift control plate and the wall is high.
• The clear door width is 120cm (3ft 11in).
• The dimensions of the lift are 142cm x 252cm (4ft 8in x 8ft 3in).
• There are separate entry and exit doors in the lift.
• There is not a mirror to aid reversing out of the lift.
• There is not a list of floor services available within the lift.
• The lift does have a visual floor indicator.
• The lift does have an audible announcer.
• The internal controls for the lift are within 90cm - 120cm from the floor.
• There is a hearing loop system.
• The lift does have Braille markings.
• The lift does have tactile markings.
• The lighting levels in the lift are moderate to good.

You are on Step(s) (Ground/Lower Ground Floor Podium). Skip to the next section.

Step(s) (Ground/Lower Ground Floor Podium)

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• Stepped Level Change 1 View
  • There is a/are step(s) located to the left of the reception area.
  • The step(s) is/are used to access the podium ground floor and lower ground floor levels.
  • There is/are 4 step(s).
  • The step(s) is/are clearly marked.
  • The height of the step(s) is/are between the recommended 15cm and 18cm.
  • The height of the step(s) is/are 18cm.
  • The depth of the step(s) is/are between 30cm and 45cm.
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are on both sides.
  • Handrails are not at the recommended height (90cm-100cm).
  • Handrails do cover the flight of stairs throughout its length.
  • Handrails are easy to grip.
  • Handrails do extend horizontally beyond the first and last steps.
  • The lighting levels at the step(s) are moderate to good.
  • There is a standard lift to overcome the step(s).

You are on Other Floors (Podium Levels). Skip to the next section.

Other Floors (Podium Levels)

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• Stairs View
  • Stairs can be used to access other floors.
  • The stairs are located to the left after reception.
  • The stairs are approximately 15m from the main entrance.
  • The stairs are clearly visible from the entrance.
  • The floors which are accessible by the stairs are G, 1, 2 and 3.
  • There are 15+ steps between floors.
  • The height of the step(s) is/are between the recommended 15cm and 18cm.
  • The depth of the step(s) is/are between the recommended 30cm and 45cm.
  • The steps are clearly marked.
  • There is a/are handrail(s) at the step(s).
  • The steps have a handrail on both sides.
  • Handrails are not at the recommended height (90cm-100cm).
  • Handrails do cover the flight of stairs throughout its length.
  • Handrails are easy to grip.
  • Handrails do not extend horizontally beyond the first and last steps.
  • There is a landing.
  • Clear signs indicating the facilities on each floor are not provided on landings.
  • The lighting levels at the steps are moderate to good.

You are on Outside Access (Pool Street Café). Skip to the next section.

Outside Access (Pool Street Café)

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• Entrance View
  • This information is for the entrance located to the left of the main entrance.
  • This entrance gives access to Pool Street Café.
  • The entrance area/door is not clearly signed.
  • There is step-free access at this entrance.
  • There is a canopy or recess which provides weather protection at this entrance.
  • There is a dark mat or floor marking at this entrance that might be perceived as a hole.
  • The entrance door(s) does/do contrast visually with its immediate surroundings.
  • A key card is required for access at this entrance.
  • The height of the key card reader is 90cm.
  • The main door(s) open(s) away from you (push).
  • The door(s) is/are single width.
  • The door(s) is/are heavy.
  • The width of the door opening is 104cm.
  • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
  • There is a slope with a very easy incline.
• Ramp/Slope View
  • There is a short steep ramp at the threshold of the doorway.

You are on Eating and Drinking (Pool Street Café). Skip to the next section.

Eating and Drinking (Pool Street Café)

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• Location and Access View
  • The following information is for the café.
  • There is step-free access to the café.
  • For access there is a single manual door which may be difficult to open.
• Service and Menus View
  • Tables cannot be booked in advance.
  • There is a counter where food and drink can be ordered.
  • Staff can bring food and/or drinks to tables.
  • Menu types include; written wall menus and menu boards.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • Staff can read menus to customers if requested.
  • The type of food served here is hot and cold meals and snacks.
  • Takeaway cups are available.
  • Adapted cups are not available.
  • Adapted cutlery is not available.
  • Drinking straws are available.
  • This area does play background music.
  • Background music is played at all times.
  • There is a hearing assistance system.
  • The system is a fixed loop.
  • The hearing assistance system is located at the till point.
  • The hearing assistance system is signed.
  • Staff are trained to use the hearing assistance system.
  • The hearing assistance system was tested by an AccessAble surveyor.
  • The hearing assistance system was tested on 06/12/2023.
  • The hearing loop was working at the time of testing.
• Service Counter(s) View
  • The height of the counter is 86cm.
  • There is a moveable card machine available for payment.
• Tables and Seating View
  • There is ample room for a wheelchair user to manoeuvre.
  • The majority of tables are accessible to wheelchair users.
  • The distance between the floor and the underside of the lowest dining table is 71cm.
  • The distance between the floor and the underside of the highest dining table is 76cm.
  • The standard height for the underside of dining tables is 71cm.
  • Some tables are permanently fixed.
  • No chairs are permanently fixed.
  • Some chairs have armrests on both sides.
  • There are also long tables and stools.
  • The type of flooring in this area is vinyl.
  • There is some flooring which is shiny and could cause issues with glare or look slippery to some people.
  • The lighting levels are good.
  • Access to the additional seating area is via the internal entrance to the main reception area.

You are on Opening Times (Pool Street Café). Skip to the next section.

Opening Times (Pool Street Café)

• Monday 08:30 - 17:30.
• Tuesday 08:30 - 17:30.
• Wednesday 08:30 - 17:30.
• Thursday 08:30 - 17:30.
• Friday 08:30 - 17:30.
• Saturday Closed.
• Sunday Closed.

You are on Approach (Pool Street Shop). Skip to the next section.

Approach (Pool Street Shop)

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• Approach View
  • The surface of the approach is compacted gravel.
  • The approach surface is uneven in places.
  • There is step-free access on the approach.
  • There is a slope with a very easy incline.

You are on Outside Access (Pool Street Shop). Skip to the next section.

Outside Access (Pool Street Shop)

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• Entrance View
  • This information is for the entrance located to the right side of the building facing away from Pool Street.
  • This entrance gives access to the shop.
  • The entrance area/door is clearly signed.
  • This entrance is signed with 'POOL STREET SHOP'.
  • There is step-free access at this entrance.
  • There is not a canopy or recess which provides weather protection at this entrance.
  • The entrance door(s) does/do contrast visually with its immediate surroundings.
  • The main door(s) open(s) automatically (towards you).
  • There is a push pad/button to enter and exit the main automatic doors.
  • The entry push pad or push button is 100cm from floor level.
  • The exit push pad or push button is 115cm from floor level.
  • The door(s) is/are double width but one door is locked.
  • The width of the door opening is 116cm.
  • There is a small lip on the threshold of the entrance, with a height of 2cm or below.

You are on Pool Street Shop. Skip to the next section.

Pool Street Shop

• The majority of aisles are less than 150cm wide.
• The type of flooring is vinyl.
• There is good colour contrast between the walls and floor in all areas.
• Some of the flooring has a very shiny finish, which could cause issues with glare or look slippery to some people.
• The lighting levels are moderate to good.
• The checkouts are located straight ahead from the shop entrance, on the left.
• There is step-free access to the checkouts.
• There is a clear unobstructed route to the checkouts.
• There are self-service checkouts only.
• The height of the checkouts is 88cm.
• There is not a lowered section at the checkouts.
• The controls/screen heights for the checkouts vary between 120cm and 142cm.
• There is a barcode scanner 105cm above the floor.
• There is a moveable card machine available for payment.
• The lighting levels at the checkouts are moderate to good.
• Colleagues can provide assistance with using the checkouts.

You are on Opening Times (Pool Street Shop). Skip to the next section.

Opening Times (Pool Street Shop)

• Monday 08:00 - 18:00.
• Tuesday 08:00 - 18:00.
• Wednesday 08:00 - 18:00.
• Thursday 08:00 - 18:00.
• Friday 08:00 - 18:00.
• Saturday Closed.
• Sunday Closed.

You are on Outside Access (Lower Ground Floor Podium). Skip to the next section.

Outside Access (Lower Ground Floor Podium)

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• Entrance View
  • This information is for the entrance located to the rear of the building.
  • This entrance gives access to the lift lobby and the lower ground floor of the podium levels.
  • The entrance area/door is not clearly signed.
  • There is step-free access at this entrance.
  • There is not a canopy or recess which provides weather protection at this entrance.
  • The entrance door(s) does/do contrast visually with its immediate surroundings.
  • There is a bell/buzzer.
  • The height of the bell/buzzer is 90cm (2ft 11in).
  • There is an intercom.
  • The height of the intercom is 125cm (4ft 1in).
  • A key card is required for access at this entrance.
  • The height of the key card reader is 92cm.
  • The main door(s) open(s) automatically (towards you).
  • There is a push pad/button to enter the main automatic doors.
  • The entry push pad or push button is 75cm from floor level.
  • The door(s) is/are single width with a locked extension leaf.
  • The width of the door opening is 104cm.
  • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
  • There is a second set of doors.
  • The door(s) open(s) automatically (towards you).
  • There is a push pad/button to enter and exit the main automatic doors.
  • The entry push pad or push button is 80cm from floor level.
  • The exit push pad or push button is 80cm from floor level.
  • The door(s) is/are single width with a locked extension leaf.
  • The width of the door opening is 102cm.

You are on Outside Access (Level 3 Podium). Skip to the next section.

Outside Access (Level 3 Podium)

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• Entrance View
  • This information is for the entrance located off the podium roof terrace.
  • This entrance gives access to the podium level 3.
  • The entrance area/door is not clearly signed.
  • There is step-free access at this entrance.
  • There is a canopy or recess which provides weather protection at this entrance.
  • There is a dark mat or floor marking at this entrance that might be perceived as a hole.
  • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
  • The main door(s) open(s) automatically (away from you).
  • There is a push pad/button to enter and exit the main automatic doors.
  • The entry push pad or push button is 76cm from floor level.
  • The exit push pad or push button is 74cm from floor level.
  • The door(s) is/are single width.
  • The width of the door opening is 87cm.
  • There is also an automatically revolving door, with a slow down button, next to this one.
  • The height of the slow down button is 91cm.

You are on Accommodation Summary. Skip to the next section.

Accommodation Summary

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• Parking and Transport View
  • There is a designated drop off point.
  • There is not a university bus service stop within approximately 200 metres of the residence.
  • There are public bus stops on Pool Street and Sidings Street.
• Residence Information View
  • The residence surveyed was One Pool Street.
  • The accommodation office is in Tower 1 on level 3.
    There is level access via lift throughout One Pool Street.
• Accessible Accommodation Information View
  • The accommodation has 552 rooms in total.
  • There is an/are accessible room(s) within the accommodation.
  • The accommodation has 28 accessible room(s) with accessible bathroom facilities.
  • There is/are 0 accessible room(s) with a ceiling track hoist.
  • There is/are 28 accessible room(s) with a wet room/wheel in shower.
  • There is/are 0 accessible room(s) with a bath.
  • There is not an/are not adjoining room(s) available for the accessible room(s).
  • Accessible toilet facilities are available.
• Standard Accommodation Information View
  • There is not standard accommodation on the ground floor.
  • There are standard rooms on other floors.
  • The other floors can be accessed by lift.
  • Standard accommodation has ensuites with shower pods.
  • There is not an/are not adjoining room(s) available for the standard room(s).
• Amenities and Communal Facilities View
  • There is a convenience store within approximately 200 metres of the residence.
  • Communal facilities within this residence include a staffed reception, a launderette, a common room, a recreation room and a study area.
  • The communal facilities for the accommodation surveyed include; a kitchen, a dining area, a study area and a scooter charging point.
• Additional Accessibility Aids View
  • There is not a deaf alert system available on request.
  • Bed raisers are not available on request.
  • Portable hoists are not available on request.

You are on Outside Access (Level 3 Tower 1). Skip to the next section.

Outside Access (Level 3 Tower 1)

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• Entrance View
  • This information is for the entrance located off the podium roof terrace.
  • This entrance gives access to the Accommodation Office, Tower 1 laundry, and Tower 1 lift lobby.
  • The entrance area/door is not clearly signed.
  • There is step-free access at this entrance.
  • There is not a canopy or recess which provides weather protection at this entrance.
  • There is a dark mat or floor marking at this entrance that might be perceived as a hole.
  • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
  • There is a bell/buzzer.
  • The height of the bell/buzzer is 110cm (3ft 7in).
  • There is an intercom.
  • The height of the intercom is 124cm (4ft 1in).
  • A key card is required for access at this entrance.
  • The height of the key card reader is 90cm.
  • The main door(s) open(s) automatically (away from you).
  • There is a push pad/button to enter and exit the main automatic doors.
  • The entry push pad or push button is 75cm from floor level.
  • The exit push pad or push button is 100cm from floor level.
  • The door(s) is/are single width.
  • The width of the door opening is 105cm.
  • There is a small lip on the threshold of the entrance, with a height of 2cm or below.

You are on Reception (Accommodation Office). Skip to the next section.

Reception (Accommodation Office)

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• Reception View
  • The reception point is located on level 3 in Tower 1.
  • The reception point is approximately 6m (6yd 1ft) from the podium roof terrace entrance to Tower 1.
  • Clear signage for the reception area/desk is visible from the entrance.
  • There is step-free access to the reception point.
  • There is a clear unobstructed route to the reception point.
  • There are no windows, TVs, glazed screens or mirrors at/behind the reception point which could adversely affect the ability of someone to lip read.
  • The reception counter is not placed in front of a background which is patterned.
  • The lighting levels at the reception point are good.
  • The height of the reception counter is 118cm.
  • There is not sufficient space to write or sign documents on the counter.
  • There is not a lowered section of the counter.
  • The counter is staffed.
  • Clipboards can be provided to anyone who is unable to use the desk.
  • There is not a hearing assistance system at the reception point.
  • There is a touch screen.
  • The touchscreen(s) is/are between the heights of 102cm and 112cm.
  • There is no wayfinding signage available at/close to the reception.
  • The type of flooring in the reception area is vinyl.
• Reception Waiting Area View
  • There is a waiting area close to the reception point.
  • Access to the waiting area is unobstructed.
  • The seats do not have armrests.
  • There is sufficient space for a wheelchair user to use the waiting area.

You are on Opening Times (Accommodation Office). Skip to the next section.

Opening Times (Accommodation Office)

• Monday 09:00 - 17:00.
• Tuesday 09:00 - 17:00.
• Wednesday 09:00 - 17:00.
• Thursday 09:00 - 17:00.
• Friday 09:00 - 17:00.
• Saturday Closed.
• Sunday Closed.

You are on Level 3 Laundry. Skip to the next section.

Level 3 Laundry

• This section describes the laundry facility in room 308 on level 3 in Tower 1.
• The laundry facility is located off the podium roof terrace via the entrance to Tower 1.
• The laundry door opens away from you (push).
• The doors are single width.
• The door is heavy.
• There are lowered washing machine and tumble dryer machines within reach of a wheelchair user.
• The lowered laundry machines have a contactless key pad 105cm from the floor.
• There is a laundry card touch screen 101cm - 111cm from the floor.
• There is no seating available.
• There is an additional laundry facility available in room 315 on level 3 in Tower 2.

You are on Outside Access (Level 3 Tower 2). Skip to the next section.

Outside Access (Level 3 Tower 2)

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• Entrance View
  • This information is for the entrance located off the podium roof terrace.
  • This entrance gives access to common room, music room, Tower 2 laundry, and Tower 2 lift lobby.
  • The entrance area/door is not clearly signed.
  • There is step-free access at this entrance.
  • There is not a canopy or recess which provides weather protection at this entrance.
  • There is a dark mat or floor marking at this entrance that might be perceived as a hole.
  • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
  • There is not a bell/buzzer.
  • There is not an intercom.
  • A key card is required for access at this entrance.
  • The height of the key card reader is 95cm.
  • The main door(s) open(s) automatically (away from you).
  • There is a push pad/button to enter and exit the main automatic doors.
  • The entry push pad or push button is 75cm from floor level.
  • The exit push pad or push button is 100cm from floor level.
  • The door(s) is/are single width.
  • The width of the door opening is 105cm.
  • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
  • There is a similar entrance on the opposite side of Tower 2 with alternative access to the same services.

You are on Common Room Level 3 Tower 2. Skip to the next section.

Common Room Level 3 Tower 2

• There are 2 sets of single width heavy doors off the lift lobby on level 3 of Tower 2 to access the common room.
• There are booths, sofas, bench seating, and chairs with and without armrests.
• There are tables with undersides 68cm - 75cm from the floor.
• There are coffee tables with a surface height 40cm - 47cm from the floor.
• There is a pool table within the common room.

You are on Lift (Tower 1). Skip to the next section.

Lift (Tower 1)

• The lift is located in Tower 1.
• The lift is clearly visible from the entrance.
• The lift is approximately 9m (9yd 2ft) from the podium roof terrace entrance to Tower 1.
• The lift is a standard lift.
• A member of staff does not need to be notified for use of the lift.
• The floors which are accessible by this lift are G, 3 to 19.
• The weight limit for the lift is 1150kg.
• Clear signs indicating the facilities on each floor are provided on lift lobby landings.
• There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
• Lift doors do contrast visually with lift lobby walls.
• The external controls for the lift are within 90cm - 110cm from the floor.
• The colour contrast between the external lift controls and the control plate is high.
• The colour contrast between the external lift control plate and the wall is high.
• The clear door width is 90cm (2ft 11in).
• The dimensions of the lift are 120cm x 220cm (3ft 11in x 7ft 3in).
• There are separate entry and exit doors in the lift.
• There is not a mirror to aid reversing out of the lift.
• There is not a list of floor services available within the lift.
• The lift does have a visual floor indicator.
• The lift does not have an audible announcer.
• The internal controls for the lift are within 90cm - 120cm from the floor.
• There is a hearing loop system.
• The lift does have Braille markings.
• The lift does have tactile markings.
• The lighting levels in the lift are moderate to good.

You are on Lift (Tower 2). Skip to the next section.

Lift (Tower 2)

• The lift is located in Tower 2.
• The lift is clearly visible from the entrance.
• The lift is approximately 7m (7yd 1ft) from the podium roof terrace entrance to Tower 2.
• The lift is a standard lift.
• A member of staff does not need to be notified for use of the lift.
• The floors which are accessible by this lift are G, 3 to 19.
• The weight limit for the lift is 1150kg.
• Clear signs indicating the facilities on each floor are provided on lift lobby landings.
• There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
• Lift doors do contrast visually with lift lobby walls.
• The external controls for the lift are within 90cm - 110cm from the floor.
• The colour contrast between the external lift controls and the control plate is high.
• The colour contrast between the external lift control plate and the wall is high.
• The clear door width is 90cm (2ft 11in).
• The dimensions of the lift are 120cm x 220cm (3ft 11in x 7ft 3in).
• There are separate entry and exit doors in the lift.
• There is not a mirror to aid reversing out of the lift.
• There is not a list of floor services available within the lift.
• The lift does have a visual floor indicator.
• The lift does have an audible announcer.
• The internal controls for the lift are not within 90cm - 120cm from the floor.
• The internal controls for the lift are 80cm - 120cm from the floor.
• There is a hearing loop system.
• The lift does not have Braille markings.
• The lift does have tactile markings.
• The lighting levels in the lift are moderate to good.

You are on Other Floors (Tower 1). Skip to the next section.

Other Floors (Tower 1)

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• Stairs View
  • Stairs can be used to access other floors.
  • The stairs are located on level 3 in Tower 1, off the lift lobby.
  • The stairs are approximately 12m from the level 3 entrance to Tower 1.
  • Signs indicating the location of the stairs are clearly visible from the entrance.
  • There are manual, heavy, single doors to enter and exit the stairwell on all floors.
  • The floors which are accessible by the stairs are G, 3 to 19.
  • There are 15+ steps between floors.
  • The height of the step(s) is/are between the recommended 15cm and 18cm.
  • The depth of the step(s) is/are not between the recommended 30cm and 45cm.
  • The depth of the steps is 27cm.
  • The steps are clearly marked.
  • There is a/are handrail(s) at the step(s).
  • The steps have a handrail on both sides.
  • Handrails are not at the recommended height (90cm-100cm).
  • Handrails do cover the flight of stairs throughout its length.
  • Handrails are easy to grip.
  • Handrails do extend horizontally beyond the first and last steps.
  • There is a landing.
  • Clear signs indicating the facilities on each floor are not provided on landings.
  • The lighting levels at the steps are good.
• Other Information View
  • Residents are recommended to use the lifts in preference to the stairs.
• Comments View
  • There is a similar set of stairs in Tower 2.

You are on Accommodation (Room 7.2.1). Skip to the next section.

Accommodation (Room 7.2.1)

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• Accessible Room Information View
  • This type of accessible room is located on all floors in Tower 1 and Tower 2 from level 4 upwards.
  • There is step-free access to this type of accessible room.
  • All accessible rooms of this type have identical specifications.
  • Residents need to open a door between the lift and the room(s).
  • The room surveyed does not have an adjoining room.
• Accessible Room Features View
  • The accessible room surveyed is located in Flat 7.2 on level 7 of Tower 1.
  • The accessible room surveyed at the time of the visit was 7.2.1.
  • There is step-free access to the accessible room surveyed.
  • The colour contrast between the external room door and wall is high.
  • The door is manual with a key card lock.
  • The fob/card reader height is 110cm.
  • The width of the door is 86cm (2ft 10in).
  • There are lowered spy holes available.
  • The colour contrast between the internal room door and wall is high.
  • The bed height is not adjustable.
  • The height of the bed is 60cm (1ft 12in).
  • The measurement between the bed base and floor is 2cm (1in).
  • The bed is not moveable.
  • The room does have an unobstructed minimum turning space of 150cm x 150cm next to the bed.
  • The desk is height adjustable.
  • The desk knee recess has the recommended dimensions of 70cm (height) x 50cm (depth).
  • The room surveyed had a height adjustable chair with armrests.
  • Wardrobes have been adapted to allow use from a seated position.
  • Light switches are between 75cm and 120cm (4ft) from floor level.
  • Electric sockets are between 40cm and 100cm (4ft) from floor level.
  • The window control type(s) for the room is a/are standard lever(s).
  • The window controls are not at a suitable height for a wheelchair user.
  • There is an emergency alarm in the room.
  • The emergency pull cord alarm in the room is tied up and out of reach (higher than 10cm (4") from floor).
  • There is not a red flashing fire alarm beacon within the room.
  • The type of flooring is carpet.
  • The colour contrast between the room walls and floor is high.
  • The lighting levels in the room are adjustable.
• Bathroom Facilities View
  • This information relates to the ensuite.
  • The colour contrast between the external bathroom door and wall is low.
  • The bathroom door opens inwards and outwards.
  • The door may be difficult to open.
  • The door is locked by a twist lock.
  • The width of the door into the bathroom is 88cm.
  • The door has a horizontal grab rail.
  • The colour contrast between the internal bathroom door and wall is high.
  • The dimensions of the bathroom are 268cm x 256cm.
  • The bathroom does have an unobstructed minimum turning space of 150cm x 150cm.
  • The bathroom has a non-slip floor.
  • The colour contrast between the bathroom walls and floor is high.
  • There is an emergency alarm within the bathroom.
  • The emergency pull cord alarm in the ensuite is tied up and out of reach (higher than 10cm (4") from floor).
  • There is a red flashing fire alarm beacon within the bathroom.
  • Disposal facilities are available.
  • There is a/are general waste (with no lid) disposal units.
  • There is a mirror.
  • The mirror is placed at a lower level or at an angle for ease of use.
  • There is a shelf immediately next to or behind the toilet.
  • There is a wash basin.
  • The wash basin cannot be reached from seated on the toilet.
  • The wash basin is placed higher than 74cm (2ft 5in).
  • The height of the wash basin is 78cm.
  • There are no vertical wall-mounted grab rails at the wash basin.
  • The tap type is lever.
  • There is a mixer tap.
  • Taps have clear markings to indicate hot and cold settings.
  • There is a wall fixed soap dispenser.
  • The soap dispenser cannot be reached from seated on the toilet.
  • The height of the soap dispenser is 98cm.
  • The lighting levels in the bathroom are good.
• Toilet Details View
  • The height of the toilet seat above floor level is 48cm (1ft 7in).
  • The toilet seat colour contrast is low.
  • The toilet has a backrest.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 179cm (5ft 10in).
  • There is a flush on the transfer side.
  • There is not a spatula type lever flush.
  • There is no dropdown rail.
  • There is not a/are not wall-mounted grab rail(s) available.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • The height of the toilet roll holder is 85cm (2ft 9in).
• Shower Details View
  • The ensuite has a wheel in shower.
  • The shower head is height adjustable.
  • The shower control type is lever.
  • Shower controls have clear markings to indicate hot and cold settings.
  • There is no seat for the shower.
  • There is not a/are not wall-mounted grab rail(s) available for the shower.

You are on Kitchen/Dining Area (Flat 7.2). Skip to the next section.

Kitchen/Dining Area (Flat 7.2)

• The kitchen/dining area is accessed by a single door with an opening width of over 75cm.
• The door is not push pad activated.
• Lowered work surfaces are not available.
• The height of the lowest work surface is 91cm.
• The kitchen does have an unobstructed floor space of at least 150cm × 150cm.
• There is not a knee recess under a work surface.
• There are some low level cupboards.
• The height of the dining table is 72cm.
• There are dining chairs without armrests only.
• There is a coffee table with a surface height 46cm from the floor.
  There is additional seating including sofas and stools.
  The window ledge can also be used as seating.
  The window ledge is 46cm from the floor.

You are on Standard Accommodation (Room 8.1.2). Skip to the next section.

Standard Accommodation (Room 8.1.2)

• There is step-free access to standard accommodation.
• The standard accommodation surveyed was room 8.1.2.
• The standard accommodation surveyed is located in Flat 8.1 on Level 8 of Tower 1.
• The standard accommodation surveyed has an ensuite with a shower.

You are on Kitchen/Dining Area (Flat 8.1). Skip to the next section.

Kitchen/Dining Area (Flat 8.1)

• The kitchen/dining area is accessed by a single door with an opening width of over 75cm.
• The door is not push pad activated.
• Lowered work surfaces are not available.
• The height of the lowest work surface is 91cm.
• The kitchen does have an unobstructed floor space of at least 150cm × 150cm.
• There is not a knee recess under a work surface.
• There are some low level cupboards.
• The height of the dining table is 72cm.
• There are dining chairs without armrests only.
• There is a coffee table with a surface height 46cm from the floor. There is additional seating including sofas. The window ledge can also be used as seating. The window ledge is 46cm from the floor.

You are on Changing Places (Level 1 Podium - Right Hand Transfer). Skip to the next section.

Changing Places (Level 1 Podium - Right Hand Transfer)

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• Location and Access View
  • The facility is located on podium level 1, right out of the lift, the right again through the door, along the corridor, on the left.
  • The facility is approximately 20m (21yd 2ft) from the lift.
  • The facility is in addition to standard and accessible toilets.
  • The facility is not located close to other managed facilities (e.g. reception or service counter).
  • There is level access into the facility, via lift.
  • The facility surveyed is for the sole use of disabled people.
  • The colour contrast between the external door and wall is poor.
  • The colour contrast between the internal door and wall is poor.
  • You do need a key for the facility.
  • The key is a radar key.
  • The key can be obtained from reception.
  • There is not a sign at the entrance to the Changing Places facility indicating the location of the nearest toilets and baby changing facilities.
  • There is pictorial signage on or near the door.
  • The door opens outwards (automatically).
  • The door is locked by a locking handle.
  • The door has a horizontal grab rail.
  • The width of the door is 101cm (3ft 4in).
  • The dimensions of the facility are 296cm x 414cm.
  • The ceiling height is at a minimum of 2.4m.
  • There is a clear 200cm x 180cm manoeuvring space in the facility.
  • The facility has not got a non-slip floor.
  • The colour contrast between the walls and floor is fair.
• Toilet Details View
  • The facility toilet has a transfer space on one side only.
  • The transfer space on the right as you face the toilet is 150cm (4ft 11in).
  • Dropdown rails are provided.
  • As you face the toilet the dropdown rail(s) is/are on both sides.
  • The colour contrast between the dropdown rail(s) and wall is good.
  • As you face the toilet there are vertical grab rails on both sides.
  • The colour contrast between the wall-mounted grab rails to the left of the toilet and wall is good.
  • The colour contrast between the wall-mounted grab rails to the right of the toilet and wall is good.
  • The height of the toilet seat above floor level is 48cm (1ft 7in).
  • There is a spatula flush.
  • There is a toilet roll holder.
  • The height of the toilet roll holder is 55cm.
  • The toilet has a cistern.
  • The toilet seat colour contrast is good.
  • There is an emergency alarm for the toilet.
  • The emergency pull cord alarm is within reach and fully functional.
• Changing Bench and Hoist Details View
  • The facility changing bench is wall mounted.
  • The facility changing bench height is adjustable.
  • The length of the facility changing bench is 190cm (6ft 3in).
  • The facility hoist is powered overhead.
  • The overhead hoist covers all areas in the cubicle.
• Shower Details View
  • There is not a shower unit with a detachable shower head.
• Other Facilities View
  • A privacy screen is available.
  • The type of wash basin is adjustable.
  • The wash basin tap type is lever.
  • There is a mixer tap.
  • Wall mounted grab rails are available at the wash basin.
  • As you face the wash basin, the wall mounted grab rails are on both sides.
  • The colour contrast between the wash basin grab rail(s) and wall is good.
  • There is a soap dispenser.
  • The soap dispenser is not at the recommended height of 80cm-100cm.
  • The height of the soap dispenser is 104cm.
  • Wide tear off paper roll is available.
  • The wide paper roll dispenser is at the recommended height of 80cm-100cm.
  • The height of the wide paper roll dispenser is 82cm.
  • There is not a hand dryer.
  • There is a towel dispenser.
  • The towel dispenser is not at the recommended height of 80cm-100cm.
  • The height of the towel dispenser is 76cm.
  • There is a mirror.
  • The mirror is placed at a lower level or at an angle for ease of use.
  • There is a/are female sanitary and general waste (with no lid) disposal units.
  • There is not a shelf next to the toilet.
  • There is an emergency alarm for the facility.
  • The emergency pull cord alarm is within reach and fully functional.
  • There is a coat hook.
  • There are coat hooks in the toilet at 122cm and 167cm from the floor.
  • There is a flashing fire alarm beacon within the toilet.
  • The lighting levels are moderate to good.
• Comments View
  • There is a touch pad/button to enter and exit the facility.
  • The entry touch pad/button 103cm from floor level.
  • The exit touch pad/button 103cm from floor level.
  • The toilet roll holder is free standing.
  • The soap dispenser is handheld.
  • The automatic door was not working at the time of survey (December 2023).

You are on Accessible Changing Room (Lower Ground Floor Podium - Right Hand Transfer). Skip to the next section.

Accessible Changing Room (Lower Ground Floor Podium - Right Hand Transfer)

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• Location and Access View
  • This accessible changing room is located on the lower ground floor, in the changing rooms area.
  • This accessible changing room is approximately 16m from the lift.
  • There is step-free access into the accessible changing room.
  • A key is not required for the accessible changing room.
  • There is pictorial and written text signage on or near the accessible changing room door.
  • The contrast between the external door and wall is poor.
  • The door opens inwards and outwards.
  • The door is heavy.
  • The door is locked by a lever twist.
  • The width of the accessible changing room opening is 82cm.
  • The contrast between the internal door and wall is poor.
  • The door has a horizontal grab rail.
  • The contrast between the horizontal grab rail and internal door is good.
• Changing Facilities View
  • The dimensions of the accessible changing room are 238cm x 246cm.
  • The fixtures/facilities available in the accessible changing room include; handrails, a dropdown rail, a toilet, a wash basin and a wheel in shower.
  • This is a shared changing room.
  • The type of flooring in the changing room is tiles.
  • There is not a red flashing fire alarm beacon within the accessible changing room.
  • There is no seating available within the changing room.
  • There are no lockers within the changing room.
  • There is not a water dispenser available.
  • There is a/are coat hook(s).
  • There are coat hooks in the toilet at 105cm and 140cm from the floor.
  • The lighting levels in the changing room are moderate to good.
• Toilet Features View
  • The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
  • The lighting levels are moderate to good.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 164cm (5ft 5in).
  • The transfer space is obstructed by a female sanitary bin.
  • There is a flush on the transfer side.
  • There is a spatula type lever flush.
  • There are dropdown rails on both sides of the toilet.
  • The contrast between the dropdown rail(s) and wall is good.
  • There is a/are wall-mounted grab rail(s) available.
  • As you face the toilet the wall-mounted grab rail(s) is/are on the right.
  • There is a vertical wall-mounted grab rail on the transfer side.
  • There is not a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
  • The contrast between the wall-mounted grab rail(s) and wall is good.
  • The contrast between the walls and floor is good.
  • There is an emergency alarm.
  • The emergency pull cord alarm is fully functional.
  • Disposal facilities are available.
  • There is a/are female sanitary and general waste (with no lid) disposal units.
• Additional Fixtures View
  • There is a mirror.
  • The mirror is placed at a lower level or at an angle for ease of use.
  • There is not a colostomy bag shelf next to the toilet.
  • The toilet has a cistern.
  • There is a lid attached to the toilet seat.
  • The height of the toilet seat above floor level is 48cm (1ft 7in).
  • The toilet seat colour contrast is poor.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • The height of the toilet roll holder is 100cm (3ft 3in).
  • The contrast between the toilet roll holder and the wall is poor.
  • There is a wash basin.
  • The wash basin and tap(s) can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
  • The height of the wash basin is 72cm (2ft 4in).
  • There are vertical wall-mounted grab rails on both sides of the wash basin.
  • The contrast between the wash basin wall-mounted grab rail(s) and wall is good.
  • The wash basin tap type is sensor.
  • There is not a wall fixed soap dispenser.
  • There is a handheld soap dispenser available.
  • The soap dispenser can be reached from seated on the toilet.
  • The height of the soap dispenser is 88cm.
  • There is a towel dispenser.
  • The towel dispenser can be reached from seated on the toilet.
  • The towel dispenser is not placed higher than 100cm (3ft 3in).
  • The height of the towel dispenser is 98cm (3ft 3in).
  • The contrast between the towel dispenser and the wall is good.
  • There is not a hand dryer.
• Accessible Shower View
  • The shower does have an unobstructed minimum 150cm x 150cm turning space.
  • There is a shower unit with a detachable shower head.
  • The shower head is height adjustable.
  • The adjustable shower head can be placed between 105cm and 185cm when mounted.
  • There is a flip-down/tip-up seat for the shower.
  • The seat/chair is not height adjustable.
  • The height of the flip-down/tip-up or fixed seat is 48cm (1ft 7in).
  • Horizontal and/or dropdown rails are available on both sides of the shower seat.
  • The colour contrast between the shower rails and wall is good.
  • There is a vertical grab rail for the shower.
  • The colour contrast between the vertical grab rail(s) for the shower and wall is good.
  • There is not an emergency alarm for the shower.

You are on Standard Shower (Lower Ground Floor Podium). Skip to the next section.

Standard Shower (Lower Ground Floor Podium)

• Shower facilities are available.
• The shower(s) surveyed is/are located on the podium lower ground floor level, near reception.
• There is not level access to the shower facilities.
• Access to the standard showers is via the lift or steps off the reception area.
• There are female and male standard showers, plus a shared standard shower. All showers have a step to enter the shower trays.

You are on Parent and Baby Room. Skip to the next section.

Parent and Baby Room

• There is a parent and baby room for public use.
• The parent and baby room is located on the lower ground floor of the podium levels in the changing rooms area.
• The parent and baby room is approximately 14m from the lift.
• There is step-free access into the parent and baby room.
• The door opens outwards (pull).
• The width of the door is 82cm.
• The door is heavy.
• Staff do not need to be notified for use of the room.
• There is pictorial signage on the parent and baby room door.
• There is a flip down baby change table available.
• The height of the baby change table is 86cm.
• There are disposal facilities in the parent and baby room.
• There is a wash basin in the parent and baby room.
• The height of the wash basin is 73cm.
• The wash basin tap type is sensor.
• There is a hand dryer available.
• There are coat hooks in the toilet at 105cm and 140cm from the floor.
• There is no seating in the parent and baby room.
• There is not a toilet in the parent and baby room.
• The lighting levels are good.

You are on Accessible Toilet(s) (Level 1 Podium - Female - Left Hand Transfer). Skip to the next section.

Accessible Toilet(s) (Level 1 Podium - Female - Left Hand Transfer)

• There is an/are accessible toilet(s) available.

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• Location and Access View
  • This accessible toilet is located on podium level 1, right out of the lift, the right again through the door, along the corridor, on the right.
  • This accessible toilet is approximately 14m (15yd 11in) from the lift.
  • There is step-free access into the accessible toilet.
  • This is a female toilet.
  • A key is not required for the accessible toilet.
  • There is pictorial and written text signage on or near the toilet door.
  • The contrast between the external door and wall is poor.
  • The door opens inwards and outwards.
  • The door is heavy.
  • The door is locked by a lever twist.
  • The width of the accessible toilet opening is 81cm (2ft 8in).
  • The contrast between the internal door and wall is poor.
  • The door has a horizontal grab rail.
  • The contrast between the horizontal grab rail and internal door is good.
• Toilet Features View
  • The dimensions of the accessible toilet are 156cm x 216cm (5ft 1in x 7ft 1in).
  • The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
  • The lighting levels are moderate to good.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 95cm (3ft 1in).
  • The transfer space is obstructed by a female sanitary bin.
  • There is a flush on the transfer side.
  • There is a spatula type lever flush.
  • There is a dropdown rail on the transfer side.
  • The contrast between the dropdown rail(s) and wall is good.
  • There is a/are wall-mounted grab rail(s) available.
  • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
  • There is a vertical wall-mounted grab rail on the transfer side.
  • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
  • The contrast between the wall-mounted grab rail(s) and wall is good.
  • The contrast between the walls and floor is good.
  • There is an emergency alarm.
  • The emergency pull cord alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
  • There is not a red flashing fire alarm beacon within the toilet.
  • Disposal facilities are available in the toilet.
  • There is a/are female sanitary and general waste (with no lid) disposal units.
  • There is a/are coat hook(s).
  • There are coat hooks in the toilet at 105cm and 141cm from the floor.
• Additional Fixtures View
  • There is a mirror.
  • The mirror is placed at a lower level or at an angle for ease of use.
  • There is a shelf within the accessible toilet.
  • The shelf has the minimum dimensions of 12.5cm x 40cm.
  • The shelf is at a height of 75cm.
  • The shelf is located where it is reachable.
  • The toilet has a cistern.
  • There is a lid attached to the toilet seat.
  • The height of the toilet seat above floor level is 48cm (1ft 7in).
  • The toilet seat colour contrast is poor.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is placed higher than 100cm (3ft 3in).
  • The height of the toilet roll holder is 115cm (3ft 9in).
  • The contrast between the toilet roll holder and the wall is poor.
  • There is a wash basin.
  • The wash basin and tap(s) can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
  • The height of the wash basin is 74cm (2ft 5in).
  • There are vertical wall-mounted grab rails on both sides of the wash basin.
  • The contrast between the wash basin wall-mounted grab rail(s) and wall is good.
  • The wash basin tap type is sensor.
  • There is not a wall fixed soap dispenser.
  • There is a handheld soap dispenser available.
  • The soap dispenser can be reached from seated on the toilet.
  • The height of the soap dispenser is 92cm.
  • There is a towel dispenser.
  • The towel dispenser can be reached from seated on the toilet.
  • The towel dispenser is not placed higher than 100cm (3ft 3in).
  • The height of the towel dispenser is 98cm (3ft 3in).
  • The contrast between the towel dispenser and the wall is good.
  • There is not a hand dryer.
• Comments View
  • There is a similar facility in the same location on level 2.

You are on Accessible Toilet(s) (Level 1 Podium - Male - Right Hand Transfer). Skip to the next section.

Accessible Toilet(s) (Level 1 Podium - Male - Right Hand Transfer)

• There is an/are accessible toilet(s) available.

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• Location and Access View
  • This accessible toilet is located on podium level 1, right out of the lift, the right again through the door, along the corridor, on the left.
  • This accessible toilet is approximately 35m (38yd 10in) from the lift.
  • There is step-free access into the accessible toilet.
  • This is a male toilet.
  • A key is not required for the accessible toilet.
  • There is pictorial and written text signage on or near the toilet door.
  • The contrast between the external door and wall is poor.
  • The door opens inwards and outwards.
  • The door is heavy.
  • The door is locked by a lever twist.
  • The width of the accessible toilet opening is 82cm (2ft 8in).
  • The contrast between the internal door and wall is poor.
  • The door has a horizontal grab rail.
  • The contrast between the horizontal grab rail and internal door is good.
• Toilet Features View
  • The dimensions of the accessible toilet are 138cm x 264cm (4ft 6in x 8ft 8in).
  • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
  • The lighting levels are moderate to good.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 78cm (2ft 7in).
  • The transfer space is obstructed by a female sanitary bin.
  • There is a flush on the transfer side.
  • There is a spatula type lever flush.
  • There is a dropdown rail on the transfer side.
  • The contrast between the dropdown rail(s) and wall is good.
  • There is a/are wall-mounted grab rail(s) available.
  • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
  • There is a vertical wall-mounted grab rail on the transfer side.
  • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
  • The contrast between the wall-mounted grab rail(s) and wall is good.
  • The contrast between the walls and floor is good.
  • There is an emergency alarm.
  • The emergency pull cord alarm is fully functional.
  • There is not a red flashing fire alarm beacon within the toilet.
  • Disposal facilities are available in the toilet.
  • There is a/are female sanitary disposal units.
  • There is a/are coat hook(s).
  • There are coat hooks in the toilet at 105cm and 141cm from the floor.
• Additional Fixtures View
  • There is a mirror.
  • The mirror is placed at a lower level or at an angle for ease of use.
  • There is a shelf within the accessible toilet.
  • The shelf has the minimum dimensions of 12.5cm x 40cm.
  • The shelf is at a height of 73cm.
  • The shelf is located where it is reachable.
  • The toilet has a cistern.
  • There is a lid attached to the toilet seat.
  • The height of the toilet seat above floor level is 48cm (1ft 7in).
  • The toilet seat colour contrast is poor.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is placed higher than 100cm (3ft 3in).
  • The height of the toilet roll holder is 114cm (3ft 9in).
  • The contrast between the toilet roll holder and the wall is poor.
  • There is a wash basin.
  • The wash basin and tap(s) can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
  • The height of the wash basin is 74cm (2ft 5in).
  • There are vertical wall-mounted grab rails on both sides of the wash basin.
  • The contrast between the wash basin wall-mounted grab rail(s) and wall is good.
  • The wash basin tap type is sensor.
  • There is not a wall fixed soap dispenser.
  • There is a handheld soap dispenser available.
  • The soap dispenser can be reached from seated on the toilet.
  • The height of the soap dispenser is 92cm.
  • There is a towel dispenser.
  • The towel dispenser can be reached from seated on the toilet.
  • The towel dispenser is not placed higher than 100cm (3ft 3in).
  • The height of the towel dispenser is 98cm (3ft 3in).
  • The contrast between the towel dispenser and the wall is good.
  • There is not a hand dryer.
• Comments View
  • There is a similar facility in the same location on the level 2.
  • The level 2 facility was not in use at the time of survey (December 2023).

You are on Accessible Toilet(s) (Level 3 Tower 1 - Shared - Left Hand Transfer). Skip to the next section.

Accessible Toilet(s) (Level 3 Tower 1 - Shared - Left Hand Transfer)

• There is an/are accessible toilet(s) available.

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• Location and Access View
  • The accessible toilet was out of use at the time of the survey.
  • This accessible toilet is located off the lift lobby.
  • This accessible toilet is approximately 16m (17yd 1ft) from the level 3 entrance to Tower 1.
  • There is step-free access into the accessible toilet.
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • There is pictorial and written text signage on or near the toilet door.
  • The contrast between the external door and wall is poor.
• Comments View
  • This accessible toilet was out of use at the time of survey (December 2023).

You are on Accessible Toilet(s) (Level 3 Tower 2 - Left Hand Transfer). Skip to the next section.

Accessible Toilet(s) (Level 3 Tower 2 - Left Hand Transfer)

• There is an/are accessible toilet(s) available.

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• Location and Access View
  • The accessible toilet was out of use at the time of the survey.
  • This accessible toilet is located off the lift lobby.
  • This accessible toilet is approximately 14m (15yd 11in) from the level 3 entrance to Tower 2.
  • There is step-free access into the accessible toilet.
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • There is no signage on or near the toilet door.
  • The contrast between the external door and wall is poor.
• Comments View
  • This accessible toilet was out of use at the time of survey (December 2023).

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

• Standard toilet facilities are available.

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• Toilet Facilities View
  • The shared toilet is located on level 3 in Tower 1, off the lift lobby.
  • There is step-free access into the toilet(s).
  • The standard toilet(s) is/are approximately 13m from the podium roof terrace entrance to Tower 1.
  • The colour contrast between the external toilet door(s) and wall(s) is poor.
  • There is written text signage on or near the toilet door.
  • An ambulant toilet cubicle is available.
  • The ambulant toilet does not have horizontal wall mounted grab rails.
  • The ambulant toilet does not have vertical wall mounted grab rails.
  • There are dropdown rails available on both sides of the ambulant toilet(s).
  • The height of the wash basin(s) is 81cm.
  • The wash basin(s) tap type is sensor.
  • Lighting levels are moderate to good.
  • There are similar shared standard toilets with an ambulant cubicle off the lift lobby on level 3 of Tower 2.
    There is a further shared standard toilet on the podium level lower ground floor, near reception.
• Toilet Facilities 2 View
  • The female and male toilets are located on the podium level lower ground floor, near reception.
  • There is step-free access into the toilet(s).
  • The standard toilet(s) is/are approximately 18m from the lift.
  • The colour contrast between the external toilet door(s) and wall(s) is poor.
  • There is pictorial signage on or near the toilet door.
  • An ambulant toilet cubicle is available.
  • There is a/are horizontal wall mounted rail(s) on the left as you face the toilet.
  • There is a/are dropdown rail(s) on the right as you face the ambulant toilet(s).
  • The height of the wash basin(s) is 83cm.
  • The wash basin(s) tap type is sensor.
  • Lighting levels are good.
  • There are similar female and male standard toilets with an ambulant cubicle on podium level 1.
    The ambulant cubicle in the female standard toilet on podium level 1 has no grab rails on the right of the toilet, and the drop rail is on the left of the toilet.
    The ambulant cubicle in the male standard toilet on podium level 1 has no grab rails, instead drop rails on both sides of the toilet.