Access Guide
Getting To (Level 7 - Goodness at Greens Restaurant)
- Level 7 - Goodness at Greens Restaurant is located on Level 7, in Zone E of the main hospital building.
- Level 7 - Goodness at Greens Restaurant is approximately 36m from the Zone E - Lifts 14 and 15.
- From the Blue Badge Parking Only car park, the route to the Level 6 Zone A - Main Entrance includes a slight downwards slope and bollard with a visual identification band that has good colour contrast.
- View further information about parking at the hospital (opens new tab)
- Access to Level 7 - Goodness at Greens Restaurant is via the Level 6 Zone A - Main Entrance.
- Enter through the Level 6 Zone A - Main Entrance and continue ahead.
Turn right after the restaurant and proceed to Zone E - Lifts 14 and 15 on the left.
Take the lift to Level 7 and turn left down the main corridor.
Continue ahead and Level 7 - Goodness at Greens Restaurant is on the right hand side. - View further information about entrances (opens new tab)
- There is step free access, via lift, to Level 7 - Goodness at Greens Restaurant.
- The most accessible route includes manual doors which are held open.
- Some flooring is shiny .
- There are resting areas along the route.
- Wayfinding signage is provided.
- The following toilet facilities are available along the route; a changing places facility, accessible toilet (with transfer on both sides) and standard toilets.
- View information about accessible toilet facilities in public areas (opens new tab).
- View information on getting to and around the hospital (opens new tab)
Hospital Parking (Blue Badge Parking Only)
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Parking
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- The hospital does have a dedicated car park.
- The car parking facilities are for Blue Badge holders only .
- The car park is located to the right of the main hospital building.
- The car park type is open air/surface.
- The car park does not have a height restriction barrier.
- The car park does not have a barrier control system.
- The car park surface is tarmac.
- There is a/are Blue Badge parking bay(s) available.
- The Blue Badge bay(s) is/are clearly marked and signposted.
- There is/are 10+ designated Blue Badge parking bay(s) within the hospital car park.
- The dimensions of the designated Blue Badge parking bay(s) surveyed are 251cm x 490cm (8ft 2in x 16ft 0in).
- There is a 120cm hatched zone around the Blue Badge parking bay(s).
- The dimensions of other designated Blue Badge parking bay(s) vary in size.
- Parking spaces for Blue Badge holders do not need to be booked in advance.
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Drop-off Point
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- There is a designated drop-off point.
- The drop-off point is located at the end of car park F that is closest to the hospital main entrance.
- There is a dropped kerb from the drop-off point.
- The dropped kerb does not have tactile paving.
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Paying
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- There are not parking charges for the hospital car park.
- Parking is free for Blue Badge holders.
- To see the hospital parking charges please click here (opens new tab).
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Access to the Hospital
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- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is/are slopes/ramps.
- The hospital entrance is not clearly visible from the car park.
- The route from the car park to the hospital entrance is clearly signposted.
- The nearest designated Blue Badge parking bay is approximately 73m (239ft) from the Level 6 Zone A - Main Entrance.
- There are 2 dementia friendly spaces within the car park.
- The drop-off waiting time is limited to 30 minutes.
- There are weather-protection shelters by the drop-off points.
- This car park is the taxi drop off point for the main entrance.
- Please note, due to ongoing building works at the hospital, this may affect parking and drop-off points.
Outside Access (Level 6 Zone A - Main Entrance)
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Entrance Details
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- This information is for the entrance located at the front of the main hospital building.
- There is not a drop-off point at this entrance.
- The entrance area/door is clearly signed.
- There is ramped/sloped access at this entrance.
- There is not a canopy or recess which provides weather protection at this entrance.
- The entrance door(s) does not/do not contrast visually with its immediate surroundings.
- There is not a bell/buzzer.
- There is an intercom.
- The height of the intercom is 103cm (3ft 4in).
- There is a hand sanitiser.
- The height of the hand sanitiser is 86cm (2ft 9in) .
- There is not a door release button when exiting.
- Standard manual wheelchairs are available for people to borrow at this entrance.
- The main door(s) open(s) automatically.
- The door(s) is/are double width.
- The width of the door opening is 147cm.
- There is a second set of doors.
- The door(s) open(s) automatically.
- The door(s) is/are double width.
- The width of the door opening is 157cm.
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Ramp/Slope Details
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- The ramp/slope is located leading up to the entrance, as well as in between the first and second set of doors.
- The ramp/slope gradient is slight.
- The lighting levels at the ramp/slope are moderate to good.
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Lift Details
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- There is a taxi pick up point at this entrance.
- This entrance is open between the hours of 06:00 and 21:00.
- After these hours, a security guard lets people in and out.
- This entrance gives access to Level 6 Zone A of the main hospital building.
- Please note, due to ongoing building works at the hospital, this may affect parking and drop-off points near this entrance.
Lift (Zone E - Lifts 14 and 15)
- There is a lift for public use.
- The lift is located on Level 6 of the main hospital building in Zone E, to the right of the main concourse, behind PALS.
- Signs indicating the location of this lift are not clearly visible from the entrance.
- The lift is approximately 34m (37yd 7in) from the Level 6 Zone A - Main Entrance.
- The lift is a standard lift.
- Staff do not need to be notified for use of the lift.
- The floors which are accessible by this lift are 4, 5, 6, 7, 8, 9, 10, 11 and 12.
- There are manual, double doors which may be difficult to open to access the lift lobby on all floors.
- Clear signs indicating the facilities on each floor are provided on lift lobby landings.
- There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
- Lift doors do contrast visually with lift lobby walls.
- The external controls for the lift are within 90cm - 110cm from the floor.
- The visual contrast between the external lift controls and the control plate is high.
- The visual contrast between the external lift control plate and the wall is high.
- The clear door width is 130cm (4ft 3in).
- The dimensions of the lift are 147cm x 256cm (4ft 10in x 8ft 5in).
- There are not separate entry and exit doors in the lift.
- There is a mirror to aid reversing out of the lift.
- There is not a list of floor services available within the lift.
- The lift does not have a visual floor indicator.
- The lift does have an audible announcer.
- The internal controls for the lift are within 90cm - 120cm from the floor.
- There is a hearing assistance system.
- The lift does not have Braille markings.
- The lift does have tactile markings.
- The lighting level in the lift is good.
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Comments
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- There is no access to Level 3 or wards on Levels 4 and 5 from these lifts.
- There is no access to Erme, Fal, Moorgate, Pencarrow, Penrose, Postbridge, Lyd, Lynher, Meavy or Maternity.
- Please use Zone A - Main Lift Bank for access to these wards.
Opening Times
- Monday 07:00 - 16:00.
- Tuesday 07:00 - 16:00.
- Wednesday 07:00 - 16:00.
- Thursday 07:00 - 16:00.
- Friday 07:00 - 16:00.
- Saturday 08:00 - 16:00.
- Sunday 08:00 - 16:00.
Entrance (Level 7 - Goodness at Greens Restaurant)
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Entrance Details
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- This information is for the entrance located on Level 7 of the main hospital building, in Zone E.
- The entrance area/door is clearly signed with the name of the service/department.
- There is step free access at this entrance.
- There is not a bell/buzzer.
- There is not an intercom.
- There is a hand sanitiser.
- The height of the hand sanitiser is 106cm (3ft 6in).
- There is a door release button when exiting.
- The height of the door release button is 133cm (4ft 4in).
- The main door(s) open(s) towards you (pull).
- The door(s) is/are double width.
- The door(s) is/are permanently held open.
- The width of the door opening is 146cm.
- There is a second set of doors.
- The door(s) open(s) towards you (pull).
- The door(s) is/are double width.
- The door(s) is/are permanently held open.
- The width of the door opening is 143cm.
Eating and Drinking (Level 7 - Goodness at Greens Restaurant)
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Location and Access
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- The following information is for the restaurant.
- The restaurant is located on Level 7 in Zone E of the main hospital building.
- There is step-free access, via lift, to the restaurant.
- For access there are double manual doors which are permanently held open.
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Service and Menus
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- Tables cannot be booked in advance.
- There is a counter where food and drink can be ordered and a buffet counter.
- Staff can bring food and/or drinks to tables.
- Menu types include; written wall menus and menu boards.
- Menus are clearly written.
- Menus are presented in contrasting colours.
- The type of food served here is hot and cold meals and snacks.
- Takeaway cups are available.
- Adapted cups are not available.
- Adapted cutlery is not available.
- Drinking straws are available.
- This area does not play background music.
- There is not a hearing assistance system.
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Service Counter(s)
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- The height of the counter is 91cm.
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Self-Service Counter(s)
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- The height of the counter is 91cm.
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Payment Counter
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- The height of the counter is 90cm.
- There is a moveable card machine available for payment.
- The type of flooring in this area is tiles.
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Tables and Seating
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- There is ample room for a wheelchair user to manoeuvre.
- There is a table which is prioritised to give access to wheelchair users.
- The distance between the floor and the underside of the lowest dining table is 69cm.
- The distance between the floor and the underside of the highest dining table is 72cm.
- The surface height of the lowest table is 51cm.
- The surface height of the highest table is 110cm.
- No tables are permanently fixed.
- No chairs are permanently fixed.
- Some chairs have armrests on both sides.
- There are also coffee tables, high tables, long tables, sofas and high stools.
- The type of flooring in this area is vinyl.
- There is some flooring which is shiny and could cause issues with glare or look slippery to some people.
- The lighting levels are moderate to good.
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Comments
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- There is a microwave for customer use.
- The microwave is at a height of 112cm.
- There is a microwave for customer use.
Toilet with Adaptations (Level 7 Zone E - Goodness at Greens Restaurant - Right Hand Transfer)
- There is an/are accessible toilet(s) available.
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Location and Access
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- This accessible toilet is located on Level 7 of the main hospital building in Zone E, along the main corridor and next to Goodness at Greens Restaurant.
- This accessible toilet is approximately 21m from the Zone E - Lifts 14 and 15.
- There is step-free access into the accessible toilet.
- This is a shared toilet.
- A key is not required for the accessible toilet.
- There is pictorial and written text signage on or near the toilet door.
- The contrast between the external door and wall is high.
- The door opens outwards.
- The door is easy to open.
- The door is locked by a twist lock.
- The width of the accessible toilet opening is 84cm (2ft 9in).
- The contrast between the internal door and wall is high.
- The door has a horizontal grab rail.
- The contrast between the horizontal grab rail and internal door is high.
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Toilet Features
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- The dimensions of the accessible toilet are 160cm x 290cm (5ft 3in x 9ft 6in).
- The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
- The lighting levels are good.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 100cm.
- The transfer space is obstructed by a waste disposal bin.
- There is a flush on the transfer side.
- There is not a spatula type lever flush.
- There is a lever flush.
- There is a dropdown rail on the transfer side.
- The visual contrast between the dropdown rail(s) and wall is high.
- There is a/are wall-mounted grab rail(s) available.
- As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
- There is a vertical wall-mounted grab rail on the transfer side.
- There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
- The contrast between the wall-mounted grab rail(s) and wall is high.
- The contrast between the walls and floor is high.
- There is an emergency alarm.
- The emergency alarm is fully functional.
- There is not a red flashing fire alarm beacon within the toilet.
- Disposal facilities are available in the toilet.
- There is a/are sanitary, pedal bin and clinical waste disposal units.
- There is not a/are not coat hook(s).
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Additional Fixtures
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- There is a mirror.
- The mirror is placed at a lower level or at an angle for ease of use.
- There is not a shelf within the accessible toilet.
- The toilet has a backrest.
- The height of the toilet seat above floor level is 48cm (1ft 7in).
- The toilet seat colour contrast is high.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- The height of the toilet roll holder is 96cm (3ft 2in).
- The contrast between the toilet roll holder and the wall is high.
- There is a wash basin.
- The wash basin and tap(s) can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
- The height of the wash basin is 74cm (2ft 5in).
- There are vertical wall-mounted grab rails on both sides of the wash basin.
- The contrast between the wash basin wall-mounted grab rail(s) and wall is high.
- The wash basin tap type is lever mixer.
- There is a wall fixed soap dispenser.
- The soap dispenser can be reached from seated on the toilet.
- The height of the soap dispenser is 97cm.
- There is a towel dispenser.
- The towel dispenser cannot be reached from seated on the toilet.
- The towel dispenser is placed higher than 100cm (3ft 3in).
- The height of the towel dispenser is 129cm (4ft 3in).
- The contrast between the towel dispenser and the wall is high.
- There is a hand dryer.
- The hand dryer is placed higher than 100cm (3ft 3in).
- The height of the hand dryer is 104cm (3ft 5in).
- The visual contrast between the hand dryer and the wall is low.
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Baby Changing Facilities
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- Baby changing facilities are located within the accessible toilet.
- There is a flip down baby change table available.
- The height of the baby change table is 87cm.
Standard Toilet(s) (Level 7 Zone E - Goodness at Greens Restaurant - Male and Female)
- Standard toilet facilities are available.
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Toilet Facilities
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- The female and male toilets are located on Level 7 of the main hospital building in Zone E, next to the Goodness at Green Restaurant.
- There is step-free access into the toilet(s).
- The standard toilet(s) is/are approximately 29m from the Zone E - Lifts 14 and 15.
- There is pictorial and written text signage on or near the toilet door.
- The visual contrast between the external toilet door(s) and wall(s) is high.
- The colour contrast between the internal toilet door(s) and wall(s) is high.
- The colour contrast between the walls and floor is high.
- The toilet seats have a high visual contrast.
- An ambulant toilet cubicle is not available.
- The height of the wash basin(s) is 85cm.
- The wash basin(s) tap type is lever mixer.
- There is a wall fixed soap dispenser.
- The wall fixed soap dispenser is located above and to the right of the wash basin.
- Lighting levels are moderate to good.
