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Mayflower Ward

Derriford Hospital, Derriford Road, Crownhill , Plymouth, Devon, PL6 8DH

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Access Guide

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Getting To (Mayflower Ward)

Hospital Parking (Blue Badge Parking Only)

  • Parking View
    • The hospital does have a dedicated car park.
    • The car parking facilities are for Blue Badge holders only .
    • The car park is located to the right of the main hospital building.
    • The car park type is open air/surface.
    • The car park does not have a height restriction barrier.
    • The car park does not have a barrier control system.
    • The car park surface is tarmac.
    • There is a/are Blue Badge parking bay(s) available.
    • The Blue Badge bay(s) is/are clearly marked and signposted.
    • There is/are 10+ designated Blue Badge parking bay(s) within the hospital car park.
    • The dimensions of the designated Blue Badge parking bay(s) surveyed are 251cm x 490cm (8ft 2in x 16ft 0in).
    • There is a 120cm hatched zone around the Blue Badge parking bay(s).
    • The dimensions of other designated Blue Badge parking bay(s) vary in size.
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
  • Drop-off Point View
    • There is a designated drop-off point.
    • The drop-off point is located at the end of car park F that is closest to the hospital main entrance.
    • There is a dropped kerb from the drop-off point.
    • The dropped kerb does not have tactile paving.
  • Paying View
  • Access to the Hospital View
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is/are slopes/ramps.
    • The hospital entrance is not clearly visible from the car park.
    • The route from the car park to the hospital entrance is clearly signposted.
    • The nearest designated Blue Badge parking bay is approximately 73m (239ft) from the Level 6 Zone A - Main Entrance.
    • There are 2 dementia friendly spaces within the car park.
    • The drop-off waiting time is limited to 30 minutes.
    • There are weather-protection shelters by the drop-off points.
    • This car park is the taxi drop off point for the main entrance.
    • Please note, due to ongoing building works at the hospital, this may affect parking and drop-off points.

Outside Access (Level 6 Zone A - Main Entrance)

  • Entrance Details View
    • This information is for the entrance located at the front of the main hospital building.
    • There is not a drop-off point at this entrance.
    • The entrance area/door is clearly signed.
    • There is ramped/sloped access at this entrance.
    • There is not a canopy or recess which provides weather protection at this entrance.
    • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
    • There is not a bell/buzzer.
    • There is an intercom.
    • The height of the intercom is 103cm (3ft 4in).
    • There is a hand sanitiser.
    • The height of the hand sanitiser is 86cm (2ft 9in) .
    • There is not a door release button when exiting.
    • Standard manual wheelchairs are available for people to borrow at this entrance.
    • The main door(s) open(s) automatically.
    • The door(s) is/are double width.
    • The width of the door opening is 147cm.
    • There is a second set of doors.
    • The door(s) open(s) automatically.
    • The door(s) is/are double width.
    • The width of the door opening is 157cm.
  • Ramp/Slope Details View
    • The ramp/slope is located leading up to the entrance, as well as in between the first and second set of doors.
    • The ramp/slope gradient is slight.
    • The lighting levels at the ramp/slope are moderate to good.
  • Lift Details View
    • There is a taxi pick up point at this entrance.
    • This entrance is open between the hours of 06:00 and 21:00.
    • After these hours, a security guard lets people in and out.
    • This entrance gives access to Level 6 Zone A of the main hospital building.
    • Please note, due to ongoing building works at the hospital, this may affect parking and drop-off points near this entrance.

Lift (Zone A - Main Lift Bank)

  • There is a lift for public use.
  • The lift is located on Level 6 of the main hospital building in Zone A, to the right of the main concourse.
  • Signs indicating the location of this lift are clearly visible from the entrance.
  • The lift is approximately 53m (57yd 2ft) from the Level 6 Zone A - Main Entrance.
  • The lift is a standard lift.
  • Staff do not need to be notified for use of the lift.
  • The floors which are accessible by this lift are 2, 3, 4, 5, 6, 7, 8, 9, 10, 11 and 12.
  • Clear signs indicating the facilities on each floor are provided on lift lobby landings.
  • There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
  • Lift doors do contrast visually with lift lobby walls.
  • The external controls for the lift are not within 90cm - 110cm from the floor.
  • The external controls are 126cm high.
  • The visual contrast between the external lift controls and the control plate is high.
  • The visual contrast between the external lift control plate and the wall is medium.
  • The clear door width is 128cm (4ft 2in).
  • The dimensions of the lift are 155cm x 282cm (5ft 1in x 9ft 3in).
  • There are not separate entry and exit doors in the lift.
  • There is a mirror to aid reversing out of the lift.
  • There is a list of floor services available within the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The internal controls for the lift are within 90cm - 120cm from the floor.
  • There is not a hearing assistance system.
  • The lift does not have Braille markings.
  • The lift does have tactile markings.
  • The lighting level in the lift is good.
  • Comments View
    • These lifts also provide access to Zones B, C and D.
    • There is no access to Oncology and Radiotherapy from Level 2.
    • There is no access to Levels 8 and 9 of the Zone C - Terence Lewis Building from these lifts.

Ward (Mayflower Ward)

  • Ward Information View
    • This is a/an renal ward.
    • This is a shared ward.
    • There is/are 6 bay(s) available.
    • There is/are 3 side room(s) available.
    • There is/are 23 bed(s) on this ward in total.
  • Ward Access View
    • There is a/are door(s) leading into the ward.
    • The door(s) open(s) towards you (pull).
    • The door(s) is/are double width.
    • The door(s) may be difficult to open.
    • The width of the door opening is 170cm (5ft 7in).
    • There is not a bell/buzzer.
    • There is an intercom.
    • The height of the intercom is 144cm (4ft 9in).
    • There is a hand sanitiser.
    • The height of the hand sanitiser is 106cm (3ft 6in).
    • There is a door release button when exiting.
    • The height of the door release button is 110cm (3ft 7in).
    • There is level access throughout the ward.
    • Staff can provide assistance with using any manual doors within the ward.
    • There is clear signage on the ward.
    • The type of flooring is vinyl/laminate.
    • There is flooring on the ward which is shiny and could cause issues with glare or look slippery to some people.
    • The lighting levels are varied.
  • Reception/Nurses' Station View
    • The height of the Nurses' Station desk is 100cm.
    • There is not a lowered section.
    • There is not a hearing assistance system available at the desk.
  • Relatives' Room View
    • There is not a relatives' room for the ward.
  • Ward Features and Patient Facilities View
    • A hearing assistance system is not available on the ward.
    • The ward does not play background music.
    • There is a chair with armrests on both sides.
    • A mobile hoist is available on the ward.
    • There are washroom facilities for patients on the ward.
    • There are toilet facilities for patients on the ward.
  • Visitor Facilities View
    • There are no accessible toilet facilities on the ward for visitors.
    • Accessible toilet facilities for visitors are located on Level 3 of Zone C in the Terence Lewis Building.
    • There are no standard toilet facilities on the ward for visitors.
    • Standard toilet facilities for visitors are located on Level 3 of the main hospital building, in Zone B.
  • Visiting Times View
    • There are no set visiting times, please contact the ward in advance.
    • Protected meal times are between 08:00 to 09:00, 12:00 to 13:00 and 18:00 to 19:00.
    • Transplant patients cannot be visited.

Waiting Room / Area (Reception)

  • There is a waiting room / area.
  • The waiting room / area is approximately 18m from the Mayflower entrance.
  • There is level access into the waiting room / area.
  • There is not a/are not door(s) into the waiting room / area.
  • The type of flooring is vinyl/laminate.
  • There is not a space for a wheelchair user to wait within the seating area.
  • No chairs are permanently fixed.
  • All chairs have armrests.
  • No tables are permanently fixed.
  • The surface height of the lowest table is 51cm.
  • The surface height of the highest table is 51cm.
  • The tables do not contrast visually with the floor.
  • There is ample room for a wheelchair user to manoeuvre.
  • Announcements are in person.
  • The waiting room / area does not have background music playing.
  • There is not a red flashing fire alarm beacon within the waiting room / area.
  • There is not a television.
  • Vending machines are not available.
  • A water dispenser is not available.
  • There is not a play area or toys/books for a child to play with.
  • There is not space for an assistance dog to rest within the seating area.
  • Lighting levels are good.

Washroom (Bay F - Shower Room)

  • Washroom Details View
    • The washroom surveyed has a wheel in shower, a toilet and a wash basin.
    • There is/are 7 washroom(s) of this type in the ward.
    • The washroom surveyed is located within Bay F.
    • There is step free access to the washroom surveyed once inside the ward.
    • This washroom is shared.
    • There is pictorial, written or text and dementia friendly signage on or near the washroom door.
    • The washroom door(s) open(s) sliding.
    • The door(s) is/are locked by a twist lock.
    • The door may be difficult to open.
    • The width of the door opening is 89cm (2ft 11in).
    • The dimensions of the washroom are 175cm x 205cm (5ft 9in x 6ft 9in).
    • The washroom does not have an unobstructed minimum turning space of 150cm x 150cm.
    • There is an emergency pull cord alarm.
    • The emergency pull cord alarm is tied up and out of reach (higher than 10cm (4") from floor).
    • There is a push button alarm system in this washroom.
    • There is not a red flashing fire alarm beacon within the washroom.
    • There is not a coat hook in the washroom.
    • There is a mirror.
    • There is not a tall mirror, with suitable specifications, for ease of use.
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The height of the wash basin is 74cm.
    • There are no wall-mounted grab rails for the wash basin.
    • The tap type is twist/turn. It is not a mixer tap.
    • There is a soap dispenser.
    • The soap dispenser can be reached from seated on the toilet.
    • The height of the soap dispenser is 105cm.
    • There is a towel dispenser.
    • The towel dispenser cannot be reached from seated on the toilet.
    • The height of the towel dispenser is 109cm.
    • There is not a hand dryer.
    • Disposal facilities are available.
    • There is a/are pedal bin disposal units.
    • The washroom has a non-slip floor.
  • Toilet Details View
    • The height of the toilet seat above floor level is 45cm (1ft 6in).
    • There is a rail with a padded back rest.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 118cm.
    • There is a flush, however it is not on the transfer side.
    • There is a dropdown rail on the transfer side.
    • As you face the toilet the wall-mounted grab rails are on the right.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The height of the toilet roll holder is 96cm.
    • The shelf does not have the minimum dimensions of 12.5cm x 40cm.
    • The shelf is at a height of 112cm.
    • The shelf is not located where it is reachable.
    • There is not a colostomy changing shelf for standing users next to the toilet.
  • Shower Details View
    • There is a wheel in shower.
    • The shower does not have an unobstructed minimum turning space of 150cm x 150cm.
    • The shower head is height adjustable.
    • The shower control type is lever.
    • A shower chair is available.
    • The height of the flip-down/tip-up or fixed seat is 54cm (1ft 9in).
    • There are wall-mounted grab rails available for the shower.
  • Colour Contrast and Lighting View
    • The colour contrast between the external washroom door and wall is high.
    • The visual contrast between the internal washroom door and wall is high.
    • The visual contrast between the dropdown rail(s) and wall is high.
    • The colour contrast between the wall-mounted grab rails to the right of the toilet and wall is low.
    • The toilet seat colour contrast is high.
    • The visual contrast between the shower wall-mounted grab rails and wall is high.
    • The visual contrast between the washroom floor and walls is high.
    • Lighting levels are moderate to good.
  • Comments View
    • The shelf is above the wash basin.

Standard Toilet(s) (Corridor - Patient Toilet)

  • Standard toilet facilities are available.
  • Toilet Facilities View
    • The shared toilet is located along the rear corridor of the ward and on the left.
    • There is step-free access into the toilet(s).
    • The standard toilet(s) is/are approximately 30m from the Mayflower Ward entrance.
    • There is pictorial and written text signage on or near the toilet door.
    • The visual contrast between the external toilet door(s) and wall(s) is high.
    • The colour contrast between the internal toilet door(s) and wall(s) is high.
    • The colour contrast between the walls and floor is high.
    • The toilet seats have a high visual contrast.
    • An ambulant toilet cubicle is available.
    • There is a/are horizontal wall mounted rail(s) on the right as you face the toilet.
    • The visual contrast of the horizontal wall mounted grab rail(s) in the ambulant cubicle(s) is high.
    • The ambulant toilet does not have vertical wall mounted grab rails.
    • The height of the wash basin(s) is 85cm.
    • The wash basin(s) tap type is lever mixer.
    • There is a wall fixed soap dispenser.
    • The wall fixed soap dispenser is located above and to the left of the wash basin.
    • Lighting levels are moderate to good.