Access Guide
Getting To (Occupational Therapy)
- Occupational Therapy is located on Level 7 of Zone E.
- Occupational Therapy is approximately 8m from the Zone E - Lifts 14 and 15.
- From the Blue Badge Parking Only car park, the route to the Level 6 Zone A - Main Entrance includes a slight downwards slope and bollard with a visual identification band that has good colour contrast.
- View further information about parking at the hospital (opens new tab)
- Access to Occupational Therapy is via the Level 6 Zone A - Main Entrance.
- Enter through the Level 6 Zone A - Main Entrance and continue ahead.
Turn right after the restaurant and proceed to the Zone E - Lifts 14 and 15 on the left.
Take the lift to Level 7, then turn left down the main corridor.
Occupational Therapy is on the right hand side. - View further information about entrances (opens new tab)
- There is step free access, via lift, to Occupational Therapy.
- The most accessible route includes manual doors which are held open.
- Some flooring is shiny .
- There are resting areas along the route.
- Wayfinding signage is provided.
- The following toilet facilities are available along the route; a changing places facility and accessible toilet (with transfer on both sides).
- View information about accessible toilet facilities in public areas (opens new tab).
- View information on getting to and around the hospital (opens new tab)
Hospital Parking (Blue Badge Parking Only)
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Parking
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- The hospital does have a dedicated car park.
- The car parking facilities are for Blue Badge holders only .
- The car park is located to the right of the main hospital building.
- The car park type is open air/surface.
- The car park does not have a height restriction barrier.
- The car park does not have a barrier control system.
- The car park surface is tarmac.
- There is a/are Blue Badge parking bay(s) available.
- The Blue Badge bay(s) is/are clearly marked and signposted.
- There is/are 10+ designated Blue Badge parking bay(s) within the hospital car park.
- The dimensions of the designated Blue Badge parking bay(s) surveyed are 251cm x 490cm (8ft 2in x 16ft 0in).
- There is a 120cm hatched zone around the Blue Badge parking bay(s).
- The dimensions of other designated Blue Badge parking bay(s) vary in size.
- Parking spaces for Blue Badge holders do not need to be booked in advance.
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Drop-off Point
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- There is a designated drop-off point.
- The drop-off point is located at the end of car park F that is closest to the hospital main entrance.
- There is a dropped kerb from the drop-off point.
- The dropped kerb does not have tactile paving.
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Paying
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- There are not parking charges for the hospital car park.
- Parking is free for Blue Badge holders.
- To see the hospital parking charges please click here (opens new tab).
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Access to the Hospital
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- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is/are slopes/ramps.
- The hospital entrance is not clearly visible from the car park.
- The route from the car park to the hospital entrance is clearly signposted.
- The nearest designated Blue Badge parking bay is approximately 73m (239ft) from the Level 6 Zone A - Main Entrance.
- There are 2 dementia friendly spaces within the car park.
- The drop-off waiting time is limited to 30 minutes.
- There are weather-protection shelters by the drop-off points.
- This car park is the taxi drop off point for the main entrance.
- Please note, due to ongoing building works at the hospital, this may affect parking and drop-off points.
Outside Access (Level 6 Zone A - Main Entrance)
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Entrance Details
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- This information is for the entrance located at the front of the main hospital building.
- There is not a drop-off point at this entrance.
- The entrance area/door is clearly signed.
- There is ramped/sloped access at this entrance.
- There is not a canopy or recess which provides weather protection at this entrance.
- The entrance door(s) does not/do not contrast visually with its immediate surroundings.
- There is not a bell/buzzer.
- There is an intercom.
- The height of the intercom is 103cm (3ft 4in).
- There is a hand sanitiser.
- The height of the hand sanitiser is 86cm (2ft 9in) .
- There is not a door release button when exiting.
- Standard manual wheelchairs are available for people to borrow at this entrance.
- The main door(s) open(s) automatically.
- The door(s) is/are double width.
- The width of the door opening is 147cm.
- There is a second set of doors.
- The door(s) open(s) automatically.
- The door(s) is/are double width.
- The width of the door opening is 157cm.
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Ramp/Slope Details
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- The ramp/slope is located leading up to the entrance, as well as in between the first and second set of doors.
- The ramp/slope gradient is slight.
- The lighting levels at the ramp/slope are moderate to good.
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Lift Details
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- There is a taxi pick up point at this entrance.
- This entrance is open between the hours of 06:00 and 21:00.
- After these hours, a security guard lets people in and out.
- This entrance gives access to Level 6 Zone A of the main hospital building.
- Please note, due to ongoing building works at the hospital, this may affect parking and drop-off points near this entrance.
Lift (Zone E - Lifts 14 and 15)
- There is a lift for public use.
- The lift is located on Level 6 of the main hospital building in Zone E, to the right of the main concourse, behind PALS.
- Signs indicating the location of this lift are not clearly visible from the entrance.
- The lift is approximately 34m (37yd 7in) from the Level 6 Zone A - Main Entrance.
- The lift is a standard lift.
- Staff do not need to be notified for use of the lift.
- The floors which are accessible by this lift are 4, 5, 6, 7, 8, 9, 10, 11 and 12.
- There are manual, double doors which may be difficult to open to access the lift lobby on all floors.
- Clear signs indicating the facilities on each floor are provided on lift lobby landings.
- There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
- Lift doors do contrast visually with lift lobby walls.
- The external controls for the lift are within 90cm - 110cm from the floor.
- The visual contrast between the external lift controls and the control plate is high.
- The visual contrast between the external lift control plate and the wall is high.
- The clear door width is 130cm (4ft 3in).
- The dimensions of the lift are 147cm x 256cm (4ft 10in x 8ft 5in).
- There are not separate entry and exit doors in the lift.
- There is a mirror to aid reversing out of the lift.
- There is not a list of floor services available within the lift.
- The lift does not have a visual floor indicator.
- The lift does have an audible announcer.
- The internal controls for the lift are within 90cm - 120cm from the floor.
- There is a hearing assistance system.
- The lift does not have Braille markings.
- The lift does have tactile markings.
- The lighting level in the lift is good.
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Comments
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- There is no access to Level 3 or wards on Levels 4 and 5 from these lifts.
- There is no access to Erme, Fal, Moorgate, Pencarrow, Penrose, Postbridge, Lyd, Lynher, Meavy or Maternity.
- Please use Zone A - Main Lift Bank for access to these wards.
Department / Service (Occupational Therapy)
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Department / Service Access
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- Occupational Therapy is located on Level 7 on Zone E.
- There is a/are door(s) leading into the department/service.
- The door(s) open(s) towards you (pull).
- The door(s) is/are double width but one door is locked.
- The door(s) is/are permanently held open.
- The width of the door opening is 71cm.
- There is a bell/buzzer.
- The height of the bell/buzzer is 106cm (3ft 6in).
- There is not an intercom.
- There is a hand sanitiser.
- The height of the hand sanitiser is 110cm (3ft 7in).
- There is not a door release button when exiting.
- There is level access throughout the department/service.
- Staff can provide assistance with using any manual doors within the department/service.
- There is no clear signage on the department/service.
- The type of flooring is carpet and vinyl/laminate.
- There is some flooring in the department/service which is shiny and could cause issues with glare or look slippery to some people.
- The department/service does not play background music.
- The lighting levels are moderate to good.
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Department / Service Facilities
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- This department/service has; a main reception, a waiting room/area, consultation rooms, treatment rooms and standard toilet facilities.
- There are 4 consultation/treatment rooms in this department/service.
- A hearing assistance system is available.
- The type of system is a fixed loop.
- Staff are trained to use the system.
- The hearing assistance system was tested by an AccessAble surveyor.
- The hearing assistance system was tested on 05/09/2024.
- The hearing assistance system was working at the time of testing.
- A mobile hoist is not available on the department/service.
- There are not accessible toilet facilities within the department/service.
- Accessible toilet facilities are located outside the department on the main hospital corridor.
- There are standard toilet facilities within this department/service.
Reception (Occupational Therapy)
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Reception
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- The reception point is located on the right when entering the department.
- The reception point is approximately 1m (3ft 3in) from the Occupational Therapy department entrance.
- The reception area/desk is clearly visible from the entrance.
- There is step free access to the reception point.
- There is a clear unobstructed route to the reception point.
- There are windows, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
- The reception counter is not placed in front of a background which is patterned.
- The lighting levels at the reception point are low to moderate.
- The height of the reception counter is medium height (77cm - 109cm).
- There is not sufficient space to write or sign documents on the counter.
- There is not a low section of the counter (76cm or below) available.
- The counter is staffed.
- There is not a bell to attract attention.
- There is a hearing assistance system.
- The type of system is a fixed loop.
- The hearing assistance system is signed.
- Staff are trained to use the hearing assistance system.
- The hearing assistance system was tested by an AccessAble surveyor.
- The hearing assistance system was tested on 05/09/2024.
- The hearing assistance system was working at the time of testing.
- There is a touch screen.
- Signs and universally accepted symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the building are not provided in the reception area.
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Reception Waiting Area
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- There is a waiting area close to the reception point.
- Access to the waiting area is unobstructed.
- The type of flooring is vinyl/laminate.
- There is not sufficient space for a wheelchair user to use the waiting area.
- There are seats with armrests on both sides.
- No tables are permanently fixed.
- The waiting room / area does not have background music playing.
- There is not a red flashing fire alarm beacon within the waiting room / area.
- There is not a television.
- Vending machines are not available.
- A water dispenser is available.
- There is not a play area or toys/books for a child to play with.
- There is not space for an assistance dog to rest within the seating area.
- Lighting levels are low to moderate.
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Comments
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- There is a check-in screen at reception at a height of 84 to 137cm.
Consultation / Treatment Room (Room 1 - Rheumatology Treatment Room)
- There is / are 1 consultation / treatment room(s) available.
- The name / number of the room surveyed was; Room 1.
- There is level access to the consultation / treatment room.
- There is a/are door(s) into the consultation / treatment room.
- The door(s) open(s) away from you (push).
- The door(s) is/are single width.
- The door(s) is/are easy to open.
- The width of the door opening is 86cm (2ft 10in).
- The type of flooring is carpet.
- There is not room for a wheelchair user to manoeuvre.
- There is not a bed / couch.
- There is a chair.
- No chairs are permanently fixed.
- The chair(s) is not/are not height adjustable.
- There are some chairs with armrests available.
- Some tables are permanently fixed.
- There is not a hearing assistance system.
- The room does not have background music playing.
- There is not a red flashing fire alarm beacon within the room.
- Lighting levels are good.
Consultation / Treatment Room (Splinting Room)
- There is / are 1 consultation / treatment room(s) available.
- The name / number of the room surveyed was; Splinting Room - Room 7.
- There is level access to the consultation / treatment room.
- There is a/are door(s) into the consultation / treatment room.
- The door(s) open(s) away from you (push).
- The door(s) is/are single width.
- The door(s) may be difficult to open.
- The width of the door opening is 87cm (2ft 10in).
- The type of flooring is vinyl/laminate.
- There is room for a wheelchair user to manoeuvre.
- There is a bed / couch.
- The bed / couch is adjustable.
- There is a chair.
- No chairs are permanently fixed.
- The chair(s) is not/are not height adjustable.
- There are some chairs with armrests available.
- Some tables are permanently fixed.
- There is not a hearing assistance system.
- The room does not have background music playing.
- There is not a red flashing fire alarm beacon within the room.
- Lighting levels are good.
Consultation / Treatment Room (Rheumatology and Burns Treatment Room)
- There is / are 1 consultation / treatment room(s) available.
- The name / number of the room surveyed was; Rheumatology and Burns Treatment Room - Room 5.
- There is level access to the consultation / treatment room.
- There is a/are door(s) into the consultation / treatment room.
- The door(s) open(s) away from you (push).
- The door(s) is/are single width.
- The door(s) is/are easy to open.
- The width of the door opening is 76cm (2ft 6in).
- The type of flooring is vinyl/laminate.
- There is room for a wheelchair user to manoeuvre.
- There is not a bed / couch.
- There is a chair.
- No chairs are permanently fixed.
- Some chairs are height adjustable.
- There are some chairs with armrests available.
- All tables are permanently fixed.
- There is not a hearing assistance system.
- The room does not have background music playing.
- There is not a red flashing fire alarm beacon within the room.
- Lighting levels are good.
Standard Toilet(s) (Shared)
- Standard toilet facilities are available.
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Toilet Facilities
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- The shared toilet is located on the main department corridor.
- There is step-free access into the toilet(s).
- The standard toilet(s) is/are approximately 5m from the Occupational Therapy department entrance.
- There is pictorial and written text signage on or near the toilet door.
- The visual contrast between the external toilet door(s) and wall(s) is high.
- The colour contrast between the internal toilet door(s) and wall(s) is high.
- The colour contrast between the walls and floor is medium.
- Toilet seats do not have a high visual contrast.
- An ambulant toilet cubicle is available.
- The ambulant toilet does not have horizontal wall mounted grab rails.
- The ambulant toilet does not have vertical wall mounted grab rails.
- There are dropdown rails available on both sides of the ambulant toilet(s).
- The visual contrast of the dropdown rail(s) in the ambulant cubicle(s) is medium.
- The height of the wash basin(s) is 85cm.
- The wash basin(s) tap type is lever mixer.
- There is a wall fixed soap dispenser.
- The wall fixed soap dispenser is located above the wash basin and to the right.
- Lighting levels are good.
