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Pencarrow Ward ICU

Derriford Hospital, Derriford Road, Crownhill , Plymouth, Devon, PL6 8DH

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Access Guide

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Getting To (Pencarrow Ward ICU)

  • Pencarrow Ward ICU is located on Level 4 of the Terence Lewis Building, in Zone C.
  • Pencarrow Ward ICU is approximately 6m from the Zone C - Terence Lewis Building - Lift 24.
  • From the Blue Badge Parking Only car park, the route to the Level 6 Zone A - Main Entrance includes a slight downwards slope and bollard with a visual identification band that has good colour contrast.
  • View further information about parking at the hospital (opens new tab)
  • Access to Pencarrow Ward ICU is via the Level 6 Zone A - Main Entrance.
  • Enter through the Level 6 Zone A - Main Entrance and continue to the end of the corridor.
    Follow the corridor to the right and turn left.
    Follow the corridor around then continue straight ahead.
    Enter the Terence Lewis Building on the left hand side and take the Zone C - Terence Lewis Building - Lift 24 to Level 4.
    Exit the lift and go through the shared entrance to Penrose and Pencarrow on the right.
    Turn left and Pencarrow Ward ICU is straight ahead.
  • View further information about entrances (opens new tab)
  • There is step free access, via lift, to Pencarrow Ward ICU.
  • The most accessible route includes manual doors which may be difficult to open and manual doors which are held open.
  • Some flooring is shiny .
  • There are resting areas along the route.
  • Wayfinding signage is provided.
  • The following toilet facilities are available along the route; a changing places facility, accessible toilet (with right hand transfer), toilets for ambulant disabled users and standard toilets.
  • View information about accessible toilet facilities in public areas (opens new tab).
  • View information on getting to and around the hospital (opens new tab)

Outside Access (Level 6 Zone A - Main Entrance)

  • Entrance Details View
    • This information is for the entrance located at the front of the main hospital building.
    • There is not a drop-off point at this entrance.
    • The entrance area/door is clearly signed.
    • There is ramped/sloped access at this entrance.
    • There is not a canopy or recess which provides weather protection at this entrance.
    • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
    • There is not a bell/buzzer.
    • There is an intercom.
    • The height of the intercom is 103cm (3ft 4in).
    • There is a hand sanitiser.
    • The height of the hand sanitiser is 86cm (2ft 9in) .
    • There is not a door release button when exiting.
    • Standard manual wheelchairs are available for people to borrow at this entrance.
    • The main door(s) open(s) automatically.
    • The door(s) is/are double width.
    • The width of the door opening is 147cm.
    • There is a second set of doors.
    • The door(s) open(s) automatically.
    • The door(s) is/are double width.
    • The width of the door opening is 157cm.
  • Ramp/Slope Details View
    • The ramp/slope is located leading up to the entrance, as well as in between the first and second set of doors.
    • The ramp/slope gradient is slight.
    • The lighting levels at the ramp/slope are moderate to good.
  • Lift Details View
    • There is a taxi pick up point at this entrance.
    • This entrance is open between the hours of 06:00 and 21:00.
    • After these hours, a security guard lets people in and out.
    • This entrance gives access to Level 6 Zone A of the main hospital building.
    • Please note, due to ongoing building works at the hospital, this may affect parking and drop-off points near this entrance.

Hospital Parking (Blue Badge Parking Only)

  • Parking View
    • The hospital does have a dedicated car park.
    • The car parking facilities are for Blue Badge holders only .
    • The car park is located to the right of the main hospital building.
    • The car park type is open air/surface.
    • The car park does not have a height restriction barrier.
    • The car park does not have a barrier control system.
    • The car park surface is tarmac.
    • There is a/are Blue Badge parking bay(s) available.
    • The Blue Badge bay(s) is/are clearly marked and signposted.
    • There is/are 10+ designated Blue Badge parking bay(s) within the hospital car park.
    • The dimensions of the designated Blue Badge parking bay(s) surveyed are 251cm x 490cm (8ft 2in x 16ft 0in).
    • There is a 120cm hatched zone around the Blue Badge parking bay(s).
    • The dimensions of other designated Blue Badge parking bay(s) vary in size.
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
  • Drop-off Point View
    • There is a designated drop-off point.
    • The drop-off point is located at the end of car park F that is closest to the hospital main entrance.
    • There is a dropped kerb from the drop-off point.
    • The dropped kerb does not have tactile paving.
  • Paying View
  • Access to the Hospital View
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is/are slopes/ramps.
    • The hospital entrance is not clearly visible from the car park.
    • The route from the car park to the hospital entrance is clearly signposted.
    • The nearest designated Blue Badge parking bay is approximately 73m (239ft) from the Level 6 Zone A - Main Entrance.
    • There are 2 dementia friendly spaces within the car park.
    • The drop-off waiting time is limited to 30 minutes.
    • There are weather-protection shelters by the drop-off points.
    • This car park is the taxi drop off point for the main entrance.
    • Please note, due to ongoing building works at the hospital, this may affect parking and drop-off points.

Lift (Zone C - Terence Lewis Building - Lift 24)

  • There is a lift for public use.
  • The lift is located on Level 6 in Zone C, within the Terence Lewis Building.
  • Signs indicating the location of this lift are not clearly visible from the entrance.
  • The lift is approximately 101m (110yd 1ft) from the Level 6 Zone A - Main Entrance.
  • The lift is a standard lift.
  • Staff do not need to be notified for use of the lift.
  • The floors which are accessible by this lift are 3, 4, 5, 6, 7 and 8.
  • There are manual, double doors which may be difficult to open to access the lift lobby on all floors.
  • Clear signs indicating the facilities on each floor are provided on lift lobby landings.
  • There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
  • Lift doors do contrast visually with lift lobby walls.
  • The external controls for the lift are within 90cm - 110cm from the floor.
  • The visual contrast between the external lift controls and the control plate is high.
  • The visual contrast between the external lift control plate and the wall is high.
  • The clear door width is 130cm (4ft 3in).
  • The dimensions of the lift are 177cm x 277cm (5ft 10in x 9ft 1in).
  • There are not separate entry and exit doors in the lift.
  • There is a mirror to aid reversing out of the lift.
  • There is not a list of floor services available within the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The internal controls for the lift are within 90cm - 120cm from the floor.
  • There is a hearing assistance system.
  • The lift does not have Braille markings.
  • The lift does have tactile markings.
  • The lighting level in the lift is good.
  • Comments View
    • This lift is only for services within the Zone C - Terence Lewis Building.

Entrance (Shared Entrance - Pencarrow and Penrose)

  • Entrance Details View
    • This information is for the entrance located on Level 4 of the Terence Lewis Building, in Zone C.
    • The entrance area/door is not clearly signed with the name of the service/department.
    • There is step free access at this entrance, via lift.
    • There is not a bell/buzzer.
    • There is not an intercom.
    • There is not a hand sanitiser.
    • There is not a door release button when exiting.
    • The main door(s) open(s) towards you (pull).
    • The door(s) is/are double width.
    • The door(s) may be difficult to open.
    • The width of the door opening is 158cm.

Entrance (Pencarrow ICU Entrance)

  • Entrance Details View
    • This information is for the entrance located on Level 4 of the Terence Lewis Building, in Zone C.
    • The entrance area/door is clearly signed with the name of the service/department.
    • There is step free access at this entrance.
    • There is not a bell/buzzer.
    • There is not an intercom.
    • There is a hand sanitiser.
    • The height of the hand sanitiser is 120cm (3ft 11in).
    • There is a door release button when exiting.
    • The height of the door release button is 92cm (3ft).
    • The main door(s) open(s) automatically (towards you).
    • The automatic door(s) is/are push pad activated.
    • The door(s) is/are double width.
    • The width of the door opening is 159cm.
  • Comments View
    • There is a push pad at a height of 108cm.

Reception (ICU Shared Reception)

  • Reception View
    • The reception point is located straight ahead when entering the Pencarrow and Penrose Shared Entrance.
    • The reception point is approximately 7m (7yd 1ft) from the Pencarrow Ward ICU entrance.
    • The reception area/desk is clearly visible from the entrance.
    • There is step free access to the reception point.
    • There is a clear unobstructed route to the reception point.
    • There are windows, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
    • The reception counter is not placed in front of a background which is patterned.
    • The lighting levels at the reception point are moderate to good.
    • The height of the reception counter is high (110cm+).
    • There is sufficient space to write or sign documents on the counter.
    • There is not a low section of the counter (76cm or below) available.
    • The counter is staffed.
    • There is not a bell to attract attention.
    • There is not a hearing assistance system.
  • Reception Waiting Area View
    • There is a waiting area close to the reception point.
    • Access to the waiting area is unobstructed.
    • The type of flooring is vinyl/laminate.
    • There is not sufficient space for a wheelchair user to use the waiting area.
    • There are seats with armrests on both sides.
    • No tables are permanently fixed.
    • The waiting room / area does not have background music playing.
    • There is not a red flashing fire alarm beacon within the waiting room / area.
    • There is a television.
    • Subtitles are available.
    • Vending machines are not available.
    • A water dispenser is not available.
    • There is not a play area or toys/books for a child to play with.
    • There is not space for an assistance dog to rest within the seating area.
    • Lighting levels are moderate to good.

Ward (Pencarrow Ward ICU)

  • Ward Information View
    • This is a/an ICU ward.
    • This is a shared ward.
    • There is/are 12 bay(s) available.
    • There is/are 6 side room(s) available.
    • There is/are 18 bed(s) on this ward in total.
  • Ward Access View
    • There is a/are door(s) leading into the ward.
    • The door(s) open(s) towards you (pull).
    • The door(s) is/are single width with a locked extension leaf.
    • The door(s) may be difficult to open.
    • The width of the door opening is 86cm (2ft 10in).
    • There is a bell/buzzer.
    • The height of the bell/buzzer is 135cm (4ft 5in).
    • There is an intercom.
    • The height of the intercom is 135cm (4ft 5in).
    • There is a hand sanitiser.
    • The height of the hand sanitiser is 108cm (3ft 7in).
    • There is a door release button when exiting.
    • The height of the door release button is 112cm (3ft 8in).
    • There is level access throughout the ward.
    • Staff can provide assistance with using any manual doors within the ward.
    • There is clear signage on the ward.
    • The type of flooring is vinyl/laminate.
    • There is some flooring on the ward which is shiny and could cause issues with glare or look slippery to some people.
    • The lighting levels are adjustable.
  • Relatives' Room View
    • There is a relatives' room for the ward.
    • The relatives' room was occupied at the time of surveying.
  • Ward Features and Patient Facilities View
    • A hearing assistance system is not available on the ward.
    • The ward does not play background music.
    • There is a chair with armrests on both sides.
    • A mobile hoist is available on the ward.
    • There are washroom facilities for patients on the ward.
    • There are toilet facilities for patients on the ward.
  • Visitor Facilities View
    • There are no accessible toilet facilities on the ward for visitors.
    • Accessible toilet facilities for visitors are located on the main hospital corridor.
    • There are standard toilet facilities on the ward for visitors.
  • Visiting Times View
    • There are set visiting times for the ward.
    • Visiting times are 12:00 to 14:00 and 16:00 to 19:00.
    • The visiting times are the same for each day.

Washroom (Shower/WC - Right Hand Transfer)

  • Washroom Details View
    • The washroom surveyed has a wheel in shower, a toilet and a wash basin.
    • There is/are 1 washroom(s) of this type in the ward.
    • The washroom surveyed is located on the ward corridor.
    • There is step free access to the washroom surveyed once inside the ward.
    • This washroom is shared.
    • There is pictorial, written or text and dementia friendly signage on or near the washroom door.
    • The washroom door(s) open(s) inwards and outwards.
    • The door(s) is/are locked by a twist lock.
    • The door is easy to open.
    • The width of the door opening is 85cm (2ft 9in).
    • The dimensions of the washroom are 200cm x 324cm (6ft 7in x 10ft 8in).
    • The washroom does have an unobstructed minimum turning space of 150cm x 150cm.
    • There is an emergency pull cord alarm.
    • The emergency pull cord alarm is out of reach (higher than 10cm (4") from floor).
    • There is a red flashing fire alarm beacon within the washroom.
    • There is a/are coat hook(s) 130cm from the floor.
    • There is a mirror.
    • There is a tall mirror, with suitable specifications, for ease of use.
    • There is a wash basin.
    • The wash basin cannot be reached from seated on the toilet.
    • The height of the wash basin is 73cm.
    • As you face the wash basin the wall-mounted grab rails are on both sides.
    • The tap type is lever. It is a mixer tap.
    • There is a soap dispenser.
    • The soap dispenser cannot be reached from seated on the toilet.
    • The height of the soap dispenser is 107cm.
    • There is a towel dispenser.
    • The towel dispenser cannot be reached from seated on the toilet.
    • The height of the towel dispenser is 104cm.
    • There is not a hand dryer.
    • Disposal facilities are available.
    • There is a/are pedal bin disposal units.
    • The washroom has a non-slip floor.
  • Toilet Details View
    • The height of the toilet seat above floor level is 48cm (1ft 7in).
    • There is a rail with a padded back rest.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 127cm.
    • There is a flush on the transfer side.
    • There is a dropdown rail on the transfer side.
    • As you face the toilet the wall-mounted grab rails are on the left.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The height of the toilet roll holder is 90cm.
    • There is not a shelf next to the toilet.
    • There is not a colostomy changing shelf for standing users next to the toilet.
  • Shower Details View
    • There is a wheel in shower.
    • The shower does not have an unobstructed minimum turning space of 150cm x 150cm.
    • The shower head is height adjustable.
    • The shower control type is twist/turn.
    • There is a flip-down/tip-up seat for the shower.
    • The height of the flip-down/tip-up or fixed seat is 54cm (1ft 9in).
    • There are wall-mounted grab rails available for the shower.
  • Colour Contrast and Lighting View
    • The colour contrast between the external washroom door and wall is high.
    • The visual contrast between the internal washroom door and wall is high.
    • The visual contrast between the dropdown rail(s) and wall is high.
    • The colour contrast between the wall-mounted grab rails to the left of the toilet and wall is high.
    • The toilet seat colour contrast is high.
    • The visual contrast between the shower wall-mounted grab rails and wall is high.
    • The visual contrast between the washroom floor and walls is high.
    • Lighting levels are good.

Standard Toilet(s) (Shared)

  • Standard toilet facilities are available.
  • Toilet Facilities View
    • The shared toilet is located on the ward corridor.
    • There is step-free access into the toilet(s).
    • The standard toilet(s) is/are approximately 11m from the Pencarrow Ward ICU entrance.
    • There is pictorial and written text signage on or near the toilet door.
    • The visual contrast between the external toilet door(s) and wall(s) is high.
    • The colour contrast between the internal toilet door(s) and wall(s) is high.
    • The colour contrast between the walls and floor is medium.
    • Toilet seats do not have a high visual contrast.
    • An ambulant toilet cubicle is not available.
    • The height of the wash basin(s) is 84cm.
    • The wash basin(s) tap type is lever mixer.
    • There is a wall fixed soap dispenser.
    • The wall fixed soap dispenser is located above the wash basin and on the left.
    • Lighting levels are moderate to good.