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Torcross Ward

Derriford Hospital, Derriford Road, Crownhill , Plymouth, Devon, PL6 8DH

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Access Guide

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Getting To (Torcross Ward)

  • Torcross Ward is located on Level 6 in Zone C within the Terence Lewis Building.
  • Torcross Ward is approximately 98m from the Level 6 Zone A - Main Entrance.
  • From the Blue Badge Parking Only car park, the route to the Level 6 Zone A - Main Entrance includes a slight downwards slope and bollard with a visual identification band that has good colour contrast.
  • View further information about parking at the hospital (opens new tab)
  • Access to Torcross Ward is via the Level 6 Zone A - Main Entrance.
  • Enter through the Level 6 Zone A - Main Entrance and continue to the end of the corridor.
    Turn right and then left.
    Follow the corridor round to the right.
    Go through the entrance to the Terence Lewis Building and continue straight ahead.
    Go through the for the entrance for Torcross and Torrington Ward.
    Torcross Ward is on the right.
  • View further information about entrances (opens new tab)
  • There is step free access to Torcross Ward.
  • The most accessible route includes manual doors and manual doors which may be difficult to open.
  • Some flooring is shiny .
  • There are resting areas along the route.
  • Wayfinding signage is provided.
  • The following toilet facilities are available along the route; a changing places facility and accessible toilet (with right hand transfer).
  • View information about accessible toilet facilities in public areas (opens new tab).
  • View information on getting to and around the hospital (opens new tab)

Outside Access (Level 6 Zone A - Main Entrance)

  • Entrance Details View
    • This information is for the entrance located at the front of the main hospital building.
    • There is not a drop-off point at this entrance.
    • The entrance area/door is clearly signed.
    • There is ramped/sloped access at this entrance.
    • There is not a canopy or recess which provides weather protection at this entrance.
    • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
    • There is not a bell/buzzer.
    • There is an intercom.
    • The height of the intercom is 103cm (3ft 4in).
    • There is a hand sanitiser.
    • The height of the hand sanitiser is 86cm (2ft 9in) .
    • There is not a door release button when exiting.
    • Standard manual wheelchairs are available for people to borrow at this entrance.
    • The main door(s) open(s) automatically.
    • The door(s) is/are double width.
    • The width of the door opening is 147cm.
    • There is a second set of doors.
    • The door(s) open(s) automatically.
    • The door(s) is/are double width.
    • The width of the door opening is 157cm.
  • Ramp/Slope Details View
    • The ramp/slope is located leading up to the entrance, as well as in between the first and second set of doors.
    • The ramp/slope gradient is slight.
    • The lighting levels at the ramp/slope are moderate to good.
  • Lift Details View
    • There is a taxi pick up point at this entrance.
    • This entrance is open between the hours of 06:00 and 21:00.
    • After these hours, a security guard lets people in and out.
    • This entrance gives access to Level 6 Zone A of the main hospital building.
    • Please note, due to ongoing building works at the hospital, this may affect parking and drop-off points near this entrance.

Hospital Parking (Blue Badge Parking Only)

  • Parking View
    • The hospital does have a dedicated car park.
    • The car parking facilities are for Blue Badge holders only .
    • The car park is located to the right of the main hospital building.
    • The car park type is open air/surface.
    • The car park does not have a height restriction barrier.
    • The car park does not have a barrier control system.
    • The car park surface is tarmac.
    • There is a/are Blue Badge parking bay(s) available.
    • The Blue Badge bay(s) is/are clearly marked and signposted.
    • There is/are 10+ designated Blue Badge parking bay(s) within the hospital car park.
    • The dimensions of the designated Blue Badge parking bay(s) surveyed are 251cm x 490cm (8ft 2in x 16ft 0in).
    • There is a 120cm hatched zone around the Blue Badge parking bay(s).
    • The dimensions of other designated Blue Badge parking bay(s) vary in size.
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
  • Drop-off Point View
    • There is a designated drop-off point.
    • The drop-off point is located at the end of car park F that is closest to the hospital main entrance.
    • There is a dropped kerb from the drop-off point.
    • The dropped kerb does not have tactile paving.
  • Paying View
  • Access to the Hospital View
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is/are slopes/ramps.
    • The hospital entrance is not clearly visible from the car park.
    • The route from the car park to the hospital entrance is clearly signposted.
    • The nearest designated Blue Badge parking bay is approximately 73m (239ft) from the Level 6 Zone A - Main Entrance.
    • There are 2 dementia friendly spaces within the car park.
    • The drop-off waiting time is limited to 30 minutes.
    • There are weather-protection shelters by the drop-off points.
    • This car park is the taxi drop off point for the main entrance.
    • Please note, due to ongoing building works at the hospital, this may affect parking and drop-off points.

Entrance (Terence Lewis Building Entrance - Torcross and Torrington Ward)

  • Entrance Details View
    • This information is for the entrance located on Level 6 of Zone C.
    • The entrance area/door is clearly signed with the name of the service/department.
    • There is step free access at this entrance.
    • There is not a bell/buzzer.
    • There is not an intercom.
    • There is not a hand sanitiser.
    • There is not a door release button when exiting.
    • The main door(s) open(s) towards you (pull).
    • The door(s) is/are double width.
    • The door(s) may be difficult to open.
    • The width of the door opening is 160cm.
    • There is a second set of doors.
    • The door(s) open(s) towards you (pull).
    • The door(s) is/are double width.
    • The door(s) may be difficult to open.
    • The width of the door opening is 156cm.
    • There is a small lip on the threshold of the entrance, with a height of 1.5cm or below.

Ward (Torcross Ward)

  • Ward Information View
    • This is a/an cardiac ward.
    • This is a shared ward.
    • There is/are 2 bay(s) available.
    • There is/are 2 side room(s) available.
    • There is/are 10 bed(s) on this ward in total.
  • Ward Access View
    • There is a/are door(s) leading into the ward.
    • The door(s) open(s) towards you (pull).
    • The door(s) is/are double width.
    • The door(s) may be difficult to open.
    • The width of the door opening is 156cm (5ft 1in).
    • There is a bell/buzzer.
    • The height of the bell/buzzer is 116cm (3ft 10in).
    • There is an intercom.
    • The height of the intercom is 116cm (3ft 10in).
    • There is a hand sanitiser.
    • The height of the hand sanitiser is 145cm (4ft 9in).
    • There is a door release button when exiting.
    • The height of the door release button is 100cm (3ft 3in).
    • There is level access throughout the ward.
    • Staff can provide assistance with using any manual doors within the ward.
    • There is no clear signage on the ward.
    • The type of flooring is vinyl/laminate.
    • There is some flooring on the ward which is shiny and could cause issues with glare or look slippery to some people.
    • The lighting levels are good.
  • Reception/Nurses' Station View
    • The height of the Nurses' Station desk is 75cm.
    • There is not a hearing assistance system available at the desk.
  • Relatives' Room View
    • There is a relatives' room for the ward.
    • The width of the door opening into the relatives' room is over 75cm.
    • There is not a clear turning space in the relatives' room.
    • There is a/are chair(s) with armrests available within the relatives' room.
  • Example Side Room View
    • There are no side rooms available with an accessible ensuite.
    • The width of the door opening into the side room is over 75cm.
    • The side room surveyed does not have a ceiling track hoist.
    • There is room for a wheelchair user to manoeuvre around the bed.
    • Bedside storage is available.
    • The visual contrast between the walls and the floor in the side room is medium.
    • The lighting levels in the side room are good.
  • Ward Features and Patient Facilities View
    • A hearing assistance system is not available on the ward.
    • The ward does not play background music.
    • There is a chair with armrests on both sides.
    • A mobile hoist is available on the ward.
    • There are washroom facilities for patients on the ward.
    • There are toilet facilities for patients on the ward.
  • Visitor Facilities View
    • There are no accessible toilet facilities on the ward for visitors.
    • Accessible toilet facilities for visitors are located on the main hospital corridor.
    • There are no standard toilet facilities on the ward for visitors.
    • Standard toilet facilities for visitors are located on the main hospital corridor.
  • Visiting Times View
    • There are no set visiting times, please contact the ward in advance.

Day Room / Lounge Area (Quiet Room)

  • There is a day room/lounge area.
  • The day room/lounge area is approximately 8m from the Torcross Ward entrance.
  • There is level access into the day room/lounge area.
  • The day room/lounge area is always open.
  • There is a/are door(s) into the day room/lounge area.
  • The door(s) open(s) away from you (push).
  • The door(s) is/are single width.
  • The door(s) may be difficult to open.
  • The width of the door opening is 84cm (2ft 9in).
  • The type of flooring is vinyl/laminate.
  • There is not a space for a wheelchair user to manoeuvre.
  • There is a mixture of seating with and without armrests.
  • No chairs are permanently fixed.
  • No tables are permanently fixed.
  • The distance between the floor and the lowest table is 42cm (1ft 5in).
  • The room does not have background music playing.
  • There is not a red flashing fire alarm beacon within the room.
  • There is not a television.
  • There is not a play area or toys/books for a child to play with.
  • There is not space for an assistance dog to rest within the seating area.
  • Lighting levels are good.

Washroom (Toilet/Shower Room - Right Hand Transfer)

  • Washroom Details View
    • The washroom surveyed has a wheel in shower, a toilet and a wash basin.
    • There is/are 1 washroom(s) of this type in the ward.
    • The washroom surveyed is located on the main ward corridor.
    • The washroom surveyed is approximately 9m from the Torcross Ward entrance.
    • There is step free access to the washroom surveyed once inside the ward.
    • This washroom is shared.
    • There is pictorial, written or text and dementia friendly signage on or near the washroom door.
    • The washroom door(s) open(s) outwards.
    • The door(s) is/are locked by a twist lock.
    • The door may be difficult to open.
    • The width of the door opening is 88cm (2ft 11in).
    • The dimensions of the washroom are 248cm x 280cm (8ft 2in x 9ft 2in).
    • The washroom does have an unobstructed minimum turning space of 150cm x 150cm.
    • There is an emergency pull cord alarm.
    • The emergency pull cord alarm is within reach and fully functional.
    • There is not a red flashing fire alarm beacon within the washroom.
    • There is not a coat hook in the washroom.
    • There is a mirror.
    • There is a tall mirror, with suitable specifications, for ease of use.
    • There is a wash basin.
    • The wash basin cannot be reached from seated on the toilet.
    • The height of the wash basin is 78cm.
    • There are no wall-mounted grab rails for the wash basin.
    • The tap type is lever. It is not a mixer tap.
    • There is a soap dispenser.
    • The soap dispenser cannot be reached from seated on the toilet.
    • The height of the soap dispenser is 128cm.
    • There is a towel dispenser.
    • The towel dispenser cannot be reached from seated on the toilet.
    • The height of the towel dispenser is 130cm.
    • There is not a hand dryer.
    • Disposal facilities are available.
    • There is a/are general waste (with lid) and pedal bin disposal units.
    • The washroom has a non-slip floor.
  • Toilet Details View
    • The height of the toilet seat above floor level is 48cm (1ft 7in).
    • There is a rail with a padded back rest.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 176cm.
    • There is a flush on the transfer side.
    • There is a dropdown rail on the transfer side.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The height of the toilet roll holder is 89cm.
    • There is not a shelf next to the toilet.
    • The shelf does not have the minimum dimensions of 12.5cm x 40cm.
    • The shelf is at a height of 101cm.
    • The shelf is located where it is reachable.
    • There is not a colostomy changing shelf for standing users next to the toilet.
  • Shower Details View
    • There is a wheel in shower.
    • The shower does have an unobstructed minimum turning space of 150cm x 150cm.
    • The shower head is height adjustable.
    • The shower control type is twist/turn.
    • There is a flip-down/tip-up seat for the shower.
    • The height of the flip-down/tip-up or fixed seat is 53cm (1ft 9in).
    • There are wall-mounted grab rails available for the shower.
  • Colour Contrast and Lighting View
    • The colour contrast between the external washroom door and wall is high.
    • The visual contrast between the internal washroom door and wall is high.
    • The visual contrast between the dropdown rail(s) and wall is medium.
    • The colour contrast between the wall-mounted grab rails to the left of the toilet and wall is high.
    • The colour contrast between the wall-mounted grab rails to the right of the toilet and wall is low.
    • The toilet seat colour contrast is high.
    • The visual contrast between the shower wall-mounted grab rails and wall is high.
    • The visual contrast between the washroom floor and walls is medium.
    • Lighting levels are moderate to good.