Access Guide
Getting To (Wildgoose Children's and Young People's Assessment Unit)
- Wildgoose Children's and Young People's Assessment Unit is located on Level 12 of the main hospital building, in Zone E.
- Wildgoose Children's and Young People's Assessment Unit is approximately 30m from the Zone E - Lifts 14 and 15.
- From the Blue Badge Parking Only car park, the route to the Level 6 Zone A - Main Entrance includes a slight downwards slope and a bollard.
- View further information about parking at the hospital (opens new tab)
- Access to Wildgoose Children's and Young People's Assessment Unit is via the Level 6 Zone A Main Entrance.
- From the Level 6 Zone A Main Entrance, proceed ahead and take the first right.
Follow the corridor to the Zone E - Lifts 14 and 15 on the left.
Take a lift to Level 12.
Exit the lift to the right, then turn left through the double doors.
Wildgoose Children's and Young People's Assessment Unit is located on the right. - View further information about entrances (opens new tab)
- There is step free access, via lift, to Wildgoose Children's and Young People's Assessment Unit.
- The most accessible route includes manual doors which are held open.
- Some flooring is shiny .
- There are resting areas along the route.
- Wayfinding signage is provided.
- The following toilet facilities are available along the route; a changing places facility, accessible toilet (with right hand transfer), toilets for ambulant disabled users and standard toilets.
- View information about accessible toilet facilities in public areas (opens new tab).
- View information on getting to and around the hospital (opens new tab)
Hospital Parking (Blue Badge Parking Only)
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Parking
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- The hospital does have a dedicated car park.
- The car parking facilities are for Blue Badge holders only .
- The car park is located to the right of the main hospital building.
- The car park type is open air/surface.
- The car park does not have a height restriction barrier.
- The car park does not have a barrier control system.
- The car park surface is tarmac.
- There is a/are Blue Badge parking bay(s) available.
- The Blue Badge bay(s) is/are clearly marked and signposted.
- There is/are 10+ designated Blue Badge parking bay(s) within the hospital car park.
- The dimensions of the designated Blue Badge parking bay(s) surveyed are 251cm x 490cm (8ft 2in x 16ft 0in).
- There is a 120cm hatched zone around the Blue Badge parking bay(s).
- The dimensions of other designated Blue Badge parking bay(s) vary in size.
- Parking spaces for Blue Badge holders do not need to be booked in advance.
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Drop-off Point
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- There is a designated drop-off point.
- The drop-off point is located at the end of car park F that is closest to the hospital main entrance.
- There is a dropped kerb from the drop-off point.
- The dropped kerb does not have tactile paving.
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Paying
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- There are not parking charges for the hospital car park.
- Parking is free for Blue Badge holders.
- To see the hospital parking charges please click here (opens new tab).
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Access to the Hospital
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- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is/are slopes/ramps.
- The hospital entrance is not clearly visible from the car park.
- The route from the car park to the hospital entrance is clearly signposted.
- The nearest designated Blue Badge parking bay is approximately 73m (239ft) from the Level 6 Zone A - Main Entrance.
- There are 2 dementia friendly spaces within the car park.
- The drop-off waiting time is limited to 30 minutes.
- There are weather-protection shelters by the drop-off points.
- This car park is the taxi drop off point for the main entrance.
- Please note, due to ongoing building works at the hospital, this may affect parking and drop-off points.
Outside Access (Level 6 Zone A - Main Entrance)
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Entrance Details
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- This information is for the entrance located at the front of the main hospital building.
- There is not a drop-off point at this entrance.
- The entrance area/door is clearly signed.
- There is ramped/sloped access at this entrance.
- There is not a canopy or recess which provides weather protection at this entrance.
- The entrance door(s) does not/do not contrast visually with its immediate surroundings.
- There is not a bell/buzzer.
- There is an intercom.
- The height of the intercom is 103cm (3ft 4in).
- There is a hand sanitiser.
- The height of the hand sanitiser is 86cm (2ft 9in) .
- There is not a door release button when exiting.
- Standard manual wheelchairs are available for people to borrow at this entrance.
- The main door(s) open(s) automatically.
- The door(s) is/are double width.
- The width of the door opening is 147cm.
- There is a second set of doors.
- The door(s) open(s) automatically.
- The door(s) is/are double width.
- The width of the door opening is 157cm.
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Ramp/Slope Details
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- The ramp/slope is located leading up to the entrance, as well as in between the first and second set of doors.
- The ramp/slope gradient is slight.
- The lighting levels at the ramp/slope are moderate to good.
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Lift Details
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- There is a taxi pick up point at this entrance.
- This entrance is open between the hours of 06:00 and 21:00.
- After these hours, a security guard lets people in and out.
- This entrance gives access to Level 6 Zone A of the main hospital building.
- Please note, due to ongoing building works at the hospital, this may affect parking and drop-off points near this entrance.
Lift (Zone E - Lifts 14 and 15)
- There is a lift for public use.
- The lift is located on Level 6 of the main hospital building in Zone E, to the right of the main concourse, behind PALS.
- Signs indicating the location of this lift are not clearly visible from the entrance.
- The lift is approximately 34m (37yd 7in) from the Level 6 Zone A - Main Entrance.
- The lift is a standard lift.
- Staff do not need to be notified for use of the lift.
- The floors which are accessible by this lift are 4, 5, 6, 7, 8, 9, 10, 11 and 12.
- There are manual, double doors which may be difficult to open to access the lift lobby on all floors.
- Clear signs indicating the facilities on each floor are provided on lift lobby landings.
- There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
- Lift doors do contrast visually with lift lobby walls.
- The external controls for the lift are within 90cm - 110cm from the floor.
- The visual contrast between the external lift controls and the control plate is high.
- The visual contrast between the external lift control plate and the wall is high.
- The clear door width is 130cm (4ft 3in).
- The dimensions of the lift are 147cm x 256cm (4ft 10in x 8ft 5in).
- There are not separate entry and exit doors in the lift.
- There is a mirror to aid reversing out of the lift.
- There is not a list of floor services available within the lift.
- The lift does not have a visual floor indicator.
- The lift does have an audible announcer.
- The internal controls for the lift are within 90cm - 120cm from the floor.
- There is a hearing assistance system.
- The lift does not have Braille markings.
- The lift does have tactile markings.
- The lighting level in the lift is good.
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Comments
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- There is no access to Level 3 or wards on Levels 4 and 5 from these lifts.
- There is no access to Erme, Fal, Moorgate, Pencarrow, Penrose, Postbridge, Lyd, Lynher, Meavy or Maternity.
- Please use Zone A - Main Lift Bank for access to these wards.
Entrance (Wildgoose Children’s and Young People’s Assessment Unit)
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Entrance Details
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- This information is for the entrance located on Level 12 of the main hospital building, in Zone E.
- The entrance area/door is clearly signed with the name of the service/department.
- There is step free access at this entrance.
- There is not a bell/buzzer.
- There is not an intercom.
- There is not a hand sanitiser.
- There is not a door release button when exiting.
- The main door(s) open(s) towards you (pull).
- The door(s) is/are double width.
- The door(s) is/are permanently held open.
- The width of the door opening is 165cm.
Ward (Wildgoose Children's and Young People's Assessment Unit)
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Ward Information
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- This is a/an paediatric ward.
- This is a shared ward.
- There is/are 2 bay(s) available.
- There is/are 5 side room(s) available.
- There is/are 12 bed(s) on this ward in total.
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Ward Access
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- There is a/are door(s) leading into the ward.
- The door(s) open(s) towards you (pull).
- The door(s) is/are double width.
- The door(s) may be difficult to open.
- The width of the door opening is 166cm (5ft 5in).
- There is a bell/buzzer.
- The height of the bell/buzzer is 146cm (4ft 9in).
- There is not an intercom.
- There is a hand sanitiser.
- The height of the hand sanitiser is 125cm (4ft 1in).
- There is a door release button when exiting.
- The height of the door release button is 170cm (5ft 7in).
- There is level access throughout the ward.
- Staff can provide assistance with using any manual doors within the ward.
- There is clear signage on the ward.
- The type of flooring is vinyl/laminate.
- There is flooring on the ward which is shiny and could cause issues with glare or look slippery to some people.
- The lighting levels are moderate to good.
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Reception/Nurses' Station
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- The height of the ward reception desk is 116cm.
- There is a lowered section.
- The height of the lowered section of the desk is 76cm.
- There is not a hearing assistance system available at the desk.
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Relatives' Room
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- There is not a relatives' room for the ward.
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Ward Features and Patient Facilities
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- A hearing assistance system is not available on the ward.
- The ward does not play background music.
- There is a chair with armrests on both sides.
- A mobile hoist is available on the ward.
- There are washroom facilities for patients on the ward.
- There are toilet facilities for patients on the ward.
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Visitor Facilities
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- There are no accessible toilet facilities on the ward for visitors.
- Accessible toilet facilities for visitors are located on Level 6 Zone A of the main hospital building.
- There are no standard toilet facilities on the ward for visitors.
- Standard toilet facilities for visitors are located on Level 12 Zone A of the main hospital building.
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Visiting Times
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- There are set visiting times for the ward.
- Visiting times are 08:00 to 20:00.
- The visiting times are the same for each day.
Day Room / Lounge Area (Games Room)
- There is a day room/lounge area.
- There is level access into the day room/lounge area.
- The day room/lounge area is always open.
- There is a/are door(s) into the day room/lounge area.
- The door(s) open(s) away from you (push).
- The door(s) is/are single width with a locked extension leaf.
- The door(s) may be difficult to open.
- The width of the door opening is 88cm (2ft 11in).
- The type of flooring is vinyl/laminate.
- There is a space for a wheelchair user to manoeuvre.
- There is a mixture of seating with and without armrests.
- No chairs are permanently fixed.
- Some tables are permanently fixed.
- The distance between the floor and the lowest table is 41cm (1ft 4in).
- The distance between the floor and the highest table is 79cm (2ft 7in).
- The room does not have background music playing.
- There is not a red flashing fire alarm beacon within the room.
- There is a television.
- Subtitles are available.
- There is a play area or toys/books for a child to play with.
- There is space for an assistance dog to rest within the seating area.
- Lighting levels are moderate to good.
Washroom (Wash Basin)
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Washroom Details
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- The washroom surveyed has a wash basin.
- There is/are 2 washroom(s) of this type in the ward.
- The washroom surveyed is located ahead and to the left from the ward entrance.
- There is step free access to the washroom surveyed once inside the ward.
- This washroom is interchangeable between male and female.
- There is written or text signage on or near the washroom door.
- The washroom door(s) open(s) outwards.
- The door(s) is/are locked by a twist lock.
- The door is easy to open.
- The width of the door opening is 75cm (2ft 6in).
- The dimensions of the washroom are 145cm x 133cm (4ft 9in x 4ft 4in).
- The washroom does not have an unobstructed minimum turning space of 150cm x 150cm.
- There is an emergency pull cord alarm.
- The emergency pull cord alarm is tied up and out of reach (higher than 10cm (4") from floor).
- There is not a red flashing fire alarm beacon within the washroom.
- There is not a coat hook in the washroom.
- There is a mirror.
- There is not a tall mirror, with suitable specifications, for ease of use.
- There is a wash basin.
- The height of the wash basin is 85cm.
- There are no wall-mounted grab rails for the wash basin.
- The tap type is twist/turn. It is not a mixer tap.
- There is a soap dispenser.
- The soap dispenser cannot be reached from seated on the toilet.
- The height of the soap dispenser is 120cm.
- There is a towel dispenser.
- The height of the towel dispenser is 114cm.
- There is not a hand dryer.
- Disposal facilities are available.
- There is a/are pedal bin disposal units.
- The washroom has a non-slip floor.
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Colour Contrast and Lighting
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- The colour contrast between the external washroom door and wall is high.
- The visual contrast between the internal washroom door and wall is high.
- The visual contrast between the washroom floor and walls is high.
- Lighting levels are low to moderate.
Washroom (Shower Room)
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Washroom Details
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- The washroom surveyed has a wheel in shower, a toilet and a wash basin.
- There is/are 1 washroom(s) of this type in the ward.
- The washroom surveyed is located ahead and to the left from the ward entrance.
- There is step free access to the washroom surveyed once inside the ward.
- This washroom is shared.
- There is written or text signage on or near the washroom door.
- The washroom door(s) open(s) inwards.
- The door(s) is/are locked by a twist lock.
- The door is easy to open.
- The width of the door opening is 87cm (2ft 10in).
- The dimensions of the washroom are 335cm x 358cm (10ft 12in x 11ft 9in).
- The washroom does not have an unobstructed minimum turning space of 150cm x 150cm.
- There is an emergency pull cord alarm.
- The emergency pull cord alarm is out of reach (higher than 10cm (4") from floor).
- There is not a red flashing fire alarm beacon within the washroom.
- There is not a coat hook in the washroom.
- There is not a mirror.
- There is a wash basin.
- The wash basin cannot be reached from seated on the toilet.
- The height of the wash basin is 82cm.
- As you face the wash basin the wall-mounted grab rails are on both sides.
- The tap type is lever. It is a mixer tap.
- There is a soap dispenser.
- The soap dispenser cannot be reached from seated on the toilet.
- The height of the soap dispenser is 108cm.
- There is a towel dispenser.
- The towel dispenser cannot be reached from seated on the toilet.
- The height of the towel dispenser is 112cm.
- There is not a hand dryer.
- Disposal facilities are available.
- There is a/are pedal bin and clinical waste disposal units.
- The washroom has a non-slip floor.
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Toilet Details
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- The height of the toilet seat above floor level is 48cm (1ft 7in).
- The cistern is close coupled and can act as a back rest.
- There is not a lateral transfer space.
- There is a flush.
- There is a dropdown rail but no transfer space.
- As you face the toilet the wall-mounted grab rails are on the right.
- There is a toilet roll holder.
- The toilet roll holder cannot be reached from seated on the toilet.
- The height of the toilet roll holder is 78cm.
- There is not a shelf next to the toilet.
- There is not a colostomy changing shelf for standing users next to the toilet.
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Shower Details
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- There is a wheel in shower.
- The shower does have an unobstructed minimum turning space of 150cm x 150cm.
- The shower head is height adjustable.
- The shower control type is lever.
- A shower chair is available.
- There are not wall-mounted grab rails available for the shower.
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Colour Contrast and Lighting
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- The colour contrast between the external washroom door and wall is high.
- The visual contrast between the internal washroom door and wall is high.
- The visual contrast between the dropdown rail(s) and wall is low.
- The colour contrast between the wall-mounted grab rails to the right of the toilet and wall is low.
- The toilet seat colour contrast is high.
- The visual contrast between the washroom floor and walls is high.
- Lighting levels are moderate to good.
