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Hever Castle

Hever Road, Edenbridge, Kent, TN8 7NG

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Access Guide

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Summary

  • There is onsite parking available here with designated Blue Badge parking.
  • The most accessible entrance has: steps, a slight ramp/slope and a manual door.
  • There is stepped access once inside.
  • Toilet and changing facilities available include: accessible toilets, step free standard toilets and ambulant cubicles.
  • This accessible toilet is approximately 120m from the entrance.
  • This venue also has the following available: a companion/carer discount, facilities for assistance dogs, large print information, audio format information and seating.
  • There is a sign language interpreter present on the Jousting Day.
    A golf buggy is available to take less mobile visitors from the entrance to the Castle and back.

Parking

  • This venue has a car park .
  • This is an open air car park with a loose chippings surface.
  • Parking is free for all users.
  • There are 4 Blue Badge parking bays.
  • The nearest Blue Badge bay is 250m from the entrance.
  • Potential obstacles between the Blue Badge parking and the entrance include uneven surfaces, loose chippings, slopes/ramps and a squeeze or offset gap.
  • There is not a designated drop-off point.

Public Transport

  • There is a bus stop within approximately 150m of the venue.
  • The nearest train station is Hever.
  • Hever Station is approximately 1.1 miles away.

Entrance

  • There is ramped/sloped and stepped access at this entrance.
  • There is a ramp with a slight gradient and a width of at least 150cm .
  • The ramp has handrails on both sides.
  • There are 5 steps.
  • The steps are not clearly marked and there are no handrails.
  • There are double manual doors which are permanently held open.
  • The width of the opening is 129cm.
  • There is not a second set of doors.
  • Comments View
    • There are four steps down into the courtyard and one step up into the Castle. There is a portable ramp available to negotiate the step into the castle.

Getting Around

  • Access View
    • There is not step-free access throughout the ground floor.
    • There is/are 2 clearly marked step(s), with no handrails, for access to The Great Chamber.
    • The height of the step(s) is/are 14cm.
    • The depth of the step(s) is/are not between the recommended 30cm and 45cm.
    • The depth of the steps are 52cm.
    • The lighting levels at the step(s) are low to moderate.
    • Photographs 7, 8 and 9 show these steps.
    • There is/are 2 clearly marked step(s), with no handrails, for access to the Queens Chamber.
    • The height of the step(s) is/are not between the recommended 15cm and 18cm.
    • The height of the step(s) is/are 11cm.
    • The depth of the step(s) is/are not between the recommended 30cm and 45cm.
    • The depth of the steps are 93cm.
    • The lighting levels at the step(s) are low to moderate.
    • Photographs 12 and 13 show these steps.
    • There is/are 1 clearly marked step(s), with no handrails, for access to the Staircase Gallery.
    • The height of the step(s) is/are between the recommended 15cm and 18cm.
    • The height of the step(s) is/are 16cm.
    • The lighting levels at the step(s) are low to moderate.
    • Photographs 15 and 16 show these steps.
  • Circulation View
    • There are not doors in corridors/walkways which have to be opened manually.
    • There are corridors/walkways with a surface width of less than 120cm (excluding any permanent obstructions over a small distance).
    • The type of flooring in corridors/walkways is carpet and wood.
    • There is some flooring in corridors/walkways which is shiny and could cause issues with glare or look slippery to some people.
    • Handrails with a rounded or oval profile are not provided in corridors/walkways.
    • There is poor colour contrast between the walls and floor in all corridors/walkways.
    • There are seats with armrests on both sides at regular intervals.
    • The lighting levels are varied.
    • Access to other floors/levels is via stairs.
  • Signage View
    • Wayfinding signage is provided.
    • The colour, design and typeface of signs is consistent throughout the building.
    • Dementia friendly signage is not provided.
  • Safe Place(s) View
    • There is not a designated place of safety which can be used by people with dementia, autism or learning disabilities.
  • Audio View
    • This venue does play background music in public areas.
    • There is not a hearing assistance system in the public areas of the building.

Stairs (Spiral Staircase - Up)

  • The floors which are accessible by stairs are G, 1 .
  • There are 13 steps between floors.
  • The steps are not clearly marked but there is a handrail on the right.
  • Lighting levels are low at these stairs.

Steps (First Floor - Staircase Gallery)

  • There are 2 steps.
  • The steps are clearly marked but there are no handrails.
  • Lighting levels are low here.

Stairs (Long Gallery - Up)

  • The floors which are accessible by stairs are 2, 3.
  • There are 15+ steps between floors.
  • The steps are not clearly marked but there are handrails on both sides.
  • Lighting levels are low at these stairs.

Steps (Long Gallery - Up to Third Floor)

  • There are 7 steps.
  • The steps are not clearly marked but there are handrails on both sides.
  • Lighting levels are low here.

Steps (Third Floor - Down)

  • There are 2 steps.
  • The steps are clearly marked but there are no handrails.
  • Lighting levels are low here.

Steps (Down to Council Chamber)

  • There are 6 steps.
  • The steps are not clearly marked and there are no handrails.
  • Lighting levels are low here.

Stairs (Spiral Staircase - Down)

  • The floors which are accessible by stairs are 3, G.
  • There are 15+ steps between floors.
  • The steps are not clearly marked but there is a handrail on the right.
  • Lighting levels are low at these stairs.

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