You are on Summary. Skip to the next section.

Summary

• There is onsite parking available here with designated Blue Badge parking.
• The most accessible entrance has: steps, a slight ramp/slope and a manual door.
• There is stepped access once inside.
• Toilet and changing facilities available include: accessible toilets, step free standard toilets and ambulant cubicles.
• This accessible toilet is approximately 120m from the entrance.
• This venue also has the following available: a companion/carer discount, facilities for assistance dogs, large print information, audio format information and seating.
• There is a sign language interpreter present on the Jousting Day.
  A golf buggy is available to take less mobile visitors from the entrance to the Castle and back.

You are on Parking. Skip to the next section.

Parking

• This venue has a car park .
• This is an open air car park with a loose chippings surface.
• Parking is free for all users.
• There are 4 Blue Badge parking bays.
• The nearest Blue Badge bay is 250m from the entrance.
• Potential obstacles between the Blue Badge parking and the entrance include uneven surfaces, loose chippings, slopes/ramps and a squeeze or offset gap.
• There is not a designated drop-off point.

You are on Public Transport. Skip to the next section.

Public Transport

• There is a bus stop within approximately 150m of the venue.
• The nearest train station is Hever.
• Hever Station is approximately 1.1 miles away.

You are on Entrance. Skip to the next section.

Entrance

• There is ramped/sloped and stepped access at this entrance.
• There is a ramp with a slight gradient and a width of at least 150cm .
• The ramp has handrails on both sides.
• There are 5 steps.
• The steps are not clearly marked and there are no handrails.
• There are double manual doors which are permanently held open.
• The width of the opening is 129cm.
• There is not a second set of doors.

Collapse all Expand all

• Comments View
  • There are four steps down into the courtyard and one step up into the Castle. There is a portable ramp available to negotiate the step into the castle.

You are on Getting Around. Skip to the next section.

Getting Around

Collapse all Expand all

• Access View
  • There is not step-free access throughout the ground floor.
  • There is/are 2 clearly marked step(s), with no handrails, for access to The Great Chamber.
  • The height of the step(s) is/are 14cm.
  • The depth of the step(s) is/are not between the recommended 30cm and 45cm.
  • The depth of the steps are 52cm.
  • The lighting levels at the step(s) are low to moderate.
  • Photographs 7, 8 and 9 show these steps.
  • There is/are 2 clearly marked step(s), with no handrails, for access to the Queens Chamber.
  • The height of the step(s) is/are not between the recommended 15cm and 18cm.
  • The height of the step(s) is/are 11cm.
  • The depth of the step(s) is/are not between the recommended 30cm and 45cm.
  • The depth of the steps are 93cm.
  • The lighting levels at the step(s) are low to moderate.
  • Photographs 12 and 13 show these steps.
  • There is/are 1 clearly marked step(s), with no handrails, for access to the Staircase Gallery.
  • The height of the step(s) is/are between the recommended 15cm and 18cm.
  • The height of the step(s) is/are 16cm.
  • The lighting levels at the step(s) are low to moderate.
  • Photographs 15 and 16 show these steps.
• Circulation View
  • There are not doors in corridors/walkways which have to be opened manually.
  • There are corridors/walkways with a surface width of less than 120cm (excluding any permanent obstructions over a small distance).
  • The type of flooring in corridors/walkways is carpet and wood.
  • There is some flooring in corridors/walkways which is shiny and could cause issues with glare or look slippery to some people.
  • Handrails with a rounded or oval profile are not provided in corridors/walkways.
  • There is poor colour contrast between the walls and floor in all corridors/walkways.
  • There are seats with armrests on both sides at regular intervals.
  • The lighting levels are varied.
  • Access to other floors/levels is via stairs.
• Signage View
  • Wayfinding signage is provided.
  • The colour, design and typeface of signs is consistent throughout the building.
  • Dementia friendly signage is not provided.
• Safe Place(s) View
  • There is not a designated place of safety which can be used by people with dementia, autism or learning disabilities.
• Audio View
  • This venue does play background music in public areas.
  • There is not a hearing assistance system in the public areas of the building.

You are on Stairs (Spiral Staircase - Up). Skip to the next section.

Stairs (Spiral Staircase - Up)

• The floors which are accessible by stairs are G, 1 .
• There are 13 steps between floors.
• The steps are not clearly marked but there is a handrail on the right.
• Lighting levels are low at these stairs.

You are on Steps (First Floor - Staircase Gallery). Skip to the next section.

Steps (First Floor - Staircase Gallery)

• There are 2 steps.
• The steps are clearly marked but there are no handrails.
• Lighting levels are low here.

You are on Stairs (Long Gallery - Up). Skip to the next section.

Stairs (Long Gallery - Up)

• The floors which are accessible by stairs are 2, 3.
• There are 15+ steps between floors.
• The steps are not clearly marked but there are handrails on both sides.
• Lighting levels are low at these stairs.

You are on Steps (Long Gallery - Up to Third Floor). Skip to the next section.

Steps (Long Gallery - Up to Third Floor)

• There are 7 steps.
• The steps are not clearly marked but there are handrails on both sides.
• Lighting levels are low here.

You are on Steps (Third Floor - Down). Skip to the next section.

Steps (Third Floor - Down)

• There are 2 steps.
• The steps are clearly marked but there are no handrails.
• Lighting levels are low here.

You are on Steps (Down to Council Chamber). Skip to the next section.

Steps (Down to Council Chamber)

• There are 6 steps.
• The steps are not clearly marked and there are no handrails.
• Lighting levels are low here.

You are on Stairs (Spiral Staircase - Down). Skip to the next section.

Stairs (Spiral Staircase - Down)

• The floors which are accessible by stairs are 3, G.
• There are 15+ steps between floors.
• The steps are not clearly marked but there is a handrail on the right.
• Lighting levels are low at these stairs.

You are on Related Access Guides. Skip to the next section.

Related Access Guides

• To view other AccessAble Detailed Access Guides that are related to this one please use the links below.
• Hever Castle - Courtyard Shop link (new tab) - click here
• Hever Castle - Grounds and Lake Walk link (new tab) - click here
• Hever Castle - Hever Shop link (new tab) - click here
• Hever Castle - Information Centre link (new tab) - click here
• Hever Castle - Military Museum link (new tab) - click here
• Hever Castle - Moat Café link (new tab) - click here