You are on Summary. Skip to the next section.

Summary

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• Getting Help and Assistance View
  • This motorway services is open 24 hours.
  • There is a member of staff available for help and assistance.
  • Assistance can be obtained from staff in WHSmith.
  • There is not a member of staff trained in British Sign Language.
  • British Sign Language interpreters cannot be provided on request.
  • Water bowls for assistance dogs are available.
  • The following mobility aids are available; shower chairs.
  • There is not a portable hearing assistance system.
  • There is not a designated place of safety which can be used by people with dementia, autism or learning disabilities.
• Services Available View
  • The following services are available here; a petrol station, electric car charging points, cash machines, free WiFi and a defibrillator.
• Toilets and Changing Facilities Available View
  • The following facilities are available here; an accessible toilet, baby changing facilities, standard toilets and shower facilities.
  • For detailed information on the toilets available please click here (new tab).
  • The Virtual Access Guide below shows the route from the Blue Badge parking bays to the accessible toilet, please click the link below.
  • For a Virtual Route Guide to the toilet facilities please click here (new tab).
  • There is an assistance dog toilet or toileting area at the venue/nearby.
  • The assistance dog toilet or toileting area is located in the dog walkers area, to the right of the car park.
• Shops View
  • The following shops are available here; WHSmith.
  • For the WHSmith - M62 - Burtonwood Services - Welcome Break AccessAble Access Guide please click here (new tab).
• Catering Facilities View
  • The following catering facilities are available here; KFC and Starbucks.
  • For the KFC - M62 - Burtonwood Services - Welcome Break AccessAble Access Guide please click here (new tab).
  • For the Starbucks - M62 - Burtonwood Services - Welcome Break AccessAble Access Guide please click here (new tab).

You are on Getting Here. Skip to the next section.

Getting Here

• Travelling from the M62 Westbound, leave at Junction 8 and turn back on yourself to head towards the M62 Eastbound.
  On the slip road bear left to enter services.
• Travelling from the M62 Eastbound, leave at Junction 8 and head straight at the roundabout then bear left on the slip road.
• There is signage along the motorway indicating the distance to the services.
• There are Blue Badge, electric vehicle charging points, parent and baby and standard parking bays available.
• There is a separate car park for coach parking located at the side of the services building.

You are on Petrol Station. Skip to the next section.

Petrol Station

• The following services/facilities are available at the petrol station; a cash machine and standard toilet facilities.
• For detailed information on the petrol station please click here (new tab).

You are on Parking. Skip to the next section.

Parking

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• Parking View
  • The car park is located at the front of the services building.
  • The car park type is open air/surface.
  • The car park does not have a height restriction barrier.
  • The car park surface is tarmac.
  • There is lighting in the car park.
  • Clearly marked/signposted parent and child parking bays are available.
  • All parking spaces are provided on a first come first served basis.
  • There are parent and baby parking spaces within the main car park to the left of the main entrance.
    The markings for the parent and baby parking spaces are faded.
• Blue Badge Parking View
  • There is a/are Blue Badge parking bay(s) available.
  • There is not signage available to direct users to the Blue Badge parking bays.
  • There is/are 8 designated Blue Badge parking bay(s) within the car park.
  • The Blue Badge bay(s) is/are clearly marked.
  • The dimensions of the designated Blue Badge parking bay(s) surveyed are 226cm x 500cm.
  • The Blue Badge parking bays have a marked zone to both sides but not at the rear.
  • The marked zones around the Blue Badge parking bay(s) have at least the recommended width of 120cm.
• Paying View
  • Parking charges apply after a limited time.
  • Free parking for all users is limited to 2 hours.
  • Payment signs are provided.
  • Payment signs are clearly presented.
  • Payment signs are located throughout the car park.
  • Payment term signs do not make it clear if parking charges apply to Blue Badge holders.
  • Payment for parking charges is made over the phone and via an app/online.
  • To see the parking charges please click here (opens new tab).
  • Customers can also pay for parking at the WHSmith counter.
• Access from the Car Park View
  • Pedestrian walkways are available in the car park.
  • The surface on the pedestrian walkways is tarmac.
  • The nearest designated Blue Badge parking bay is approximately 28m from the main entrance.
  • There are dropped kerbs and slopes/ramps from the Blue Badge bay(s) to the building.
  • The entrance is clearly visible from the Blue Badge parking bay(s).

You are on Electric Vehicle Charging Points (GRIDSERVE). Skip to the next section.

Electric Vehicle Charging Points (GRIDSERVE)

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• Standard Electric Vehicle Charging Point(s) View
  • There is a/are electric vehicle charging point(s) available.
  • The provider of the charging point(s) is GRIDSERVE.
  • Rapid and slow charging is available.
  • The electric vehicle charging point(s) is/are located in the car park opposite the coach park.
  • Staff are able to provide assistance with the electric vehicle charging points.
  • Customers can get assistance by either phoning the services or going in and asking for help.
  • There is/are 4 electric vehicle charging point(s).
  • The electric vehicle charging bay(s) is/are signposted and have markings which are faded.
  • The dimensions of the electric vehicle charging bay(s) surveyed are 221cm x 500cm.
  • The charging point(s) is/are located to the front as you approach the bay(s).
  • The height range of the electric vehicle charging point controls/screen is 110cm to 120cm.
  • The height range of the electric vehicle charging point nozzle slot is 99cm to 120cm.
  • An app is required to use the charging point(s).
  • Parking charges apply for all users (including Blue Badge holders).
  • Charging for all users is limited to 45 minutes.
  • Payment signs are provided.
  • Payment signs are clearly presented.
  • Payment for charging is made over the phone and via an app/online.
  • For more information and a guide to electric vehicle charging please click here.

You are on Electric Vehicle Charging Points (Tesla). Skip to the next section.

Electric Vehicle Charging Points (Tesla)

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• Standard Electric Vehicle Charging Point(s) View
  • There is a/are electric vehicle charging point(s) available.
  • The provider of the charging point(s) is Tesla.
  • Supercharged (Tesla) charging is available.
  • The electric vehicle charging point(s) is/are located to the far right of the car park.
  • Staff are able to provide assistance with the electric vehicle charging points.
  • Customers can get assistance by either phoning the services or going in and asking for help.
  • There is/are 8 electric vehicle charging point(s).
  • The electric vehicle charging bay(s) is/are clearly marked.
  • The dimensions of the electric vehicle charging bay(s) surveyed are 274cm x 450cm.
  • The charging point(s) is/are located to the front as you approach the bay(s).
  • The height range of the electric vehicle charging point nozzle slot is 125cm to 134cm.
  • An online account is required to use the charging point(s).
  • Parking charges apply for all users (including Blue Badge holders).
  • Payment signs are not provided.
  • Payment for charging is made via your Tesla account.
  • For more information and a guide to electric vehicle charging please click here.

You are on Seating Area (Outside). Skip to the next section.

Seating Area (Outside)

• The seating area is located at the front and rear of the services building.
• There is sufficient space for a wheelchair user to use the seating area.
• In this area there are tables, a mixture of chairs with and without armrests, picnic tables with fixed seating and picnic tables available.
• Some chairs are fixed to tables.
• Tables are not permanently fixed to the floor.
• The standard height for the underside of tables is 75cm.
• There is level access from the services building to the majority of seating.
  To access the seating from the car park, there is a steep slope with no handrails.

You are on Outside Access (Main Entrance). Skip to the next section.

Outside Access (Main Entrance)

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• Entrance View
  • This information is for the entrance located at the front of the building.
  • The entrance area/door is clearly signed.
  • This entrance is signed with 'WELCOME BREAK'.
  • There is ramped/sloped access at this entrance.
  • There is a canopy or recess which provides weather protection at this entrance.
  • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
  • The main door(s) open(s) automatically.
  • The door(s) is/are double width.
  • The width of the door opening is 194cm.
  • There is a second set of doors.
  • The door(s) open(s) automatically.
  • The door(s) is/are double width.
  • The width of the door opening is 197cm.
  • There are bollards at this entrance.
  • The minimum width between the bollards is 106cm.
  • The height of the bollard(s) is 90cm.
  • The bollards do contrast visually with the paving.
  • There is a/are hand sanitiser(s) in this area.
  • The height of the hand sanitiser(s) is/are 85cm.
  • There is a set of doors at the side of the services building, these doors pull towards you and have an opening width of 97cm.
• Ramp/Slope View
  • The ramp/slope is located on the approach to the left and right of the entrance.
  • The gradient of the ramp/slope is steep.
  • The slope to the left of the entrance has a handrail on the right as you go up.
    The slope to the right of the entrance does not have handrails.

You are on Outside Access (Additional Seating). Skip to the next section.

Outside Access (Additional Seating)

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• Entrance View
  • This information is for the entrance located to the left of the services building, next to KFC.
  • The entrance area/door is not clearly signed.
  • There is ramped/sloped access at this entrance.
  • There is a canopy or recess which provides weather protection at this entrance.
  • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
  • The main door(s) open(s) towards you (pull).
  • The door(s) is/are single width.
  • The door(s) may be difficult to open.
  • The width of the door opening is 100cm.
• Ramp/Slope View
  • The ramp/slope is located beyond the exit door.
  • The gradient of the ramp/slope is steep.
  • The slope has a handrail on the right as you go down.
    The handrail does not cover the entire length of the slope.

You are on Getting Around. Skip to the next section.

Getting Around

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• Access and Circulation View
  • There is step-free access throughout the building.
  • There is some flooring which is shiny and could cause issues with glare or look slippery to some people.
  • There is some flooring which includes patterns or colours which could be confusing or look like steps or holes to some people.
  • There is good colour contrast between the walls and floor in the majority of walkways.
  • The lighting levels are moderate to good.
  • Background music is played throughout this area.
  • The cash machine(s) is/are located to the right of the Gaming Zone entrance.
  • The controls/screen heights of the cash machine(s) vary between 86cm and 120cm.
  • There are hand sanitisers in the building.
  • The height of the hand sanitiser(s) is/are 88cm.
• Signage View
  • There is directional signage and signage for the shop(s)/restaurant(s) available.
  • The colour, design and typeface of signs is consistent throughout the building.

You are on Seating Area. Skip to the next section.

Seating Area

• The seating area is located to the left and right of the main entrance.
• There is step-free access to the seating area.
• There is sufficient space for a wheelchair user to use the seating area.
• In this area there are tables, coffee tables, chairs without armrests and chairs with armrests available.
• Chairs are not permanently fixed to the floor.
• Tables are not permanently fixed to the floor.
• The distance between the floor and the underside of the lowest table is 70cm.
• The distance between the floor and the underside of the highest table is 74cm.
• The surface height of the lowest table is 52cm.
• Background music is played throughout this area.
• There is some flooring which is shiny and could cause issues with glare or look slippery to some people.
• There is some flooring which includes patterns or colours which could be confusing or look like steps or holes to some people.
• Lighting levels are good.
• There is a/are hand sanitiser(s) in this area.
• The height of the hand sanitiser(s) is/are 85cm.

You are on Accessible Toilet (Right Transfer). Skip to the next section.

Accessible Toilet (Right Transfer)

• Accessible toilet facilities are available.

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• Location and Access View
  • This accessible toilet is located on the right as you enter the services building.
  • This accessible toilet is approximately 13m from the main entrance.
  • There is step-free access into the accessible toilet.
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • There is pictorial signage on or near the toilet door.
  • The contrast between the external door(s) and wall(s) is poor.
  • The door(s) open(s) outwards.
  • The door(s) is/are easy to open.
  • The door is locked by a locking handle.
  • The width of the accessible toilet opening is 98cm.
  • The contrast between the internal door(s) and wall(s) is good.
  • The door does not have a horizontal grab rail.
• Toilet Features View
  • The dimensions of the accessible toilet are 263cm x 200cm.
  • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
  • The lighting levels are moderate to good.
  • The lighting is permanent.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 135cm.
  • The transfer space is obstructed by a sanitary bin.
  • There is a flush on the transfer side.
  • There is not a spatula type lever flush.
  • There is a lever flush.
  • There is a dropdown rail on the transfer side.
  • The contrast between the dropdown rail(s) and wall is poor.
  • There is a/are wall-mounted grab rail(s) available.
  • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
  • There is a vertical wall-mounted grab rail on the transfer side.
  • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
  • The contrast between the wall-mounted grab rail(s) to the left of the toilet and wall is poor.
  • The contrast between the wall-mounted grab rail(s) to the right of the toilet and wall is good.
  • The contrast between the walls and floor is good.
  • There is an emergency pull cord alarm.
  • The emergency pull cord alarm is fully functional.
  • There is a red flashing fire alarm beacon within the toilet.
  • Disposal facilities are available in the toilet.
  • There is a/are sanitary and nappy/incontinence items bin disposal units.
  • There is a/are coat hook(s).
  • The height of the coat hook is 163cm from the floor.
• Additional Fixtures View
  • There is a mirror.
  • The mirror is placed at a lower level or at an angle for ease of use.
  • There is not a colostomy bag shelf next to the toilet.
  • The toilet has a cistern.
  • There is a lid attached to the toilet seat.
  • The height of the toilet seat above floor level is 48cm.
  • The toilet seat contrast is poor.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • The contrast between the toilet roll holder and the wall is fair.
  • There is a wash basin.
  • The wash basin and tap(s) can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
  • There are vertical wall-mounted grab rails on both sides of the wash basin.
  • The contrast between the wash basin wall-mounted grab rail(s) and wall is poor.
  • The wash basin tap type is lever mixer.
  • There is a wall fixed soap dispenser.
  • The wall fixed soap dispenser cannot be reached from seated on the toilet.
  • The height of the wall fixed soap dispenser is 83cm.
  • There is a towel dispenser.
  • The towel dispenser cannot be reached from seated on the toilet.
  • The towel dispenser is placed higher than 100cm (3ft 3in).
  • The height of the towel dispenser is 144cm.
  • The contrast between the towel dispenser and the wall is poor.
  • There is a hand dryer.
  • The hand dryer is not placed higher than 100cm (3ft 3in).
  • The contrast between the hand dryer and the wall is poor.
  • There is not a hand sanitiser.
• Baby Changing Facilities View
  • Baby changing facilities are located within the accessible toilet.
  • There is a flip down baby changing table available.
  • The height of the baby changing table is 86cm.
• Comments View
  • The contrast between the wall and the grab rail to the left of the wash basin is good.
  • The contrast between the wall and the grab rail to the right of the wash basin is poor.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

• Standard toilet facilities are available.

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• Toilet Facilities View
  • The female toilet is located on the right as you enter the services building.
  • There is step-free access into the toilet(s).
  • The toilet(s) is/are approximately 18m from the main entrance.
  • There is pictorial and written text signage on or near the toilet entrance.
  • An ambulant toilet cubicle is not available.
  • The height of the wash basin(s) is 87cm.
  • The wash basin(s) tap type is push.
  • Lighting levels are good.
  • The lighting is permanent.
  • There is not a hand sanitiser.
• Toilet Facilities 2 View
  • The male toilet is located on the right as you enter the services building.
  • There is step-free access into the toilet(s).
  • The toilet(s) is/are approximately 25m from the main entrance.
  • There is pictorial and written text signage on or near the toilet entrance.
  • An ambulant toilet cubicle is not available.
  • The height of the wash basin(s) is 87cm.
  • The wash basin(s) tap type is push.
  • Lighting levels are good.
  • The lighting is permanent.
  • There is not a hand sanitiser.

You are on Standard Shower. Skip to the next section.

Standard Shower

• The shower facilities are located on the right as you enter the services building.
• The shower facilities are approximately 18m from the main entrance.
• There is step-free access to the shower facilities.
• There is pictorial signage on or near the shower door.
• The door(s) open(s) away from you (push).
• The door(s) is/are single width.
• The door(s) is/are easy to open.
• The width of the door opening is 77cm.
• The contrast between the external door(s) and wall(s) is good.
• The contrast between the internal door(s) and wall(s) is good.
• The lighting levels are moderate to good.
• The lighting is permanent.
• There is level access into the shower area.
• There are 2 showers in the same location with similar features.
  There is a chair available.

You are on Emergency Evacuation Procedure. Skip to the next section.

Emergency Evacuation Procedure

• There are audio and visual alarms for emergencies.
• Fire wardens/marshals are not available on site.
• People exit the building using the main entrance.
• There is an external emergency meeting point.
• The external emergency meeting point is located in the main services car park, next to the dog walkers area.

You are on Hidden Disabilities Sunflower. Skip to the next section.

Hidden Disabilities Sunflower

• The Hidden Disabilities Sunflower helps businesses support colleagues and customers with non-visible disabilities. It is a simple tool for someone to voluntarily share that they have a disability or condition that may not be immediately apparent and may need a helping hand, understanding, or more time. View more information about this venue on the Hidden Disabilities Sunflower website (opens new tab).