You are on Introduction. Skip to the next section.

Introduction

• Services / facilities within the building include shopmobility and Worcester Crowngate Bus Station.
• Services / facilities within the grounds include Crowngate Shopping Centre - Chapel Walk.
• Related link Shopmobility.
• Https://www.accessable.co.uk/worcester-city-council/worcester-city/access-guides/shopmobility-worcester
• Related link Worcester Crowngate Bus Station.
• Https://www.accessable.co.uk/worcester-city-council/worcester-city/access-guides/worcester-crowngate-bus-station
• Related link Crowngate Shopping Centre - Chapel Walk.
• Https://www.accessable.co.uk/worcester-city-council/worcester-city/access-guides/crowngate-shopping-centre-chapel-walk

You are on Location. Skip to the next section.

Location

• The venue is in a pedestrian area.
• There is a bus stop within 150m (164yds) of the venue.
• The nearest National Rail station is Worcester Foregate Street.

You are on Opening Times. Skip to the next section.

Opening Times

• The venue is open 24hrs.

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• Comments View
  • The management suite in the Crowngate Shopping Centre - Friary Walk is open 09:00-17:30 Monday to Saturday and 10:30-16:30 on Sundays and Bank Holidays.

You are on Parking. Skip to the next section.

Parking

• For parking details please see the separate Crowngate Car Park guide.

You are on Outside Access (Main Entrance). Skip to the next section.

Outside Access (Main Entrance)

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• Entrance View
  • This information is for the entrance located on Angel Place.
  • There is ramped/sloped access at this entrance.
  • The main door(s) open(s) automatically.
  • The door(s) is/are double width.
  • The width of the door opening is 160cm.
• Ramp/Slope View
  • The ramp/slope is located immediately beyond the entrance.
  • The gradient of the ramp/slope is slight.

You are on Outside Access (Broad Street Entrance). Skip to the next section.

Outside Access (Broad Street Entrance)

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• Entrance View
  • This information is for the entrance located on Broad Street.
  • There is step-free access at this entrance, via lift.
  • The main door(s) open(s) automatically.
  • The door(s) is/are double width.
  • The width of the door opening is 135cm.
• Step(s) View
  • The step(s) is/are located immediately beyond the entrance.
  • There is/are 9 step(s).
  • The step(s) is/are clearly marked.
  • The height of the step(s) is/are between 15cm and 18cm.
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are on both sides.
  • Handrails do cover the flight of stairs throughout its length.
  • Handrails are easy to grip.
  • Handrails do not extend horizontally beyond the first and last steps.
• Comments View
  • There is also an escalator at this entrance from street level up to the shopping centre level.
  • The escalator steps are clearly marked.
  • The head and foot of the escalator are clearly marked.

You are on Lift (Broad Street Entrance). Skip to the next section.

Lift (Broad Street Entrance)

• The lift is located inside the entrance.
• The lift is a platform lift.
• The platform lift accesses a small level change.
• The lift is approximately 4m (4yd 1ft) from the Broad Street entrance.
• Staff do not need to be notified for use of the lift.
• The clear door width is 85cm (2ft 9in).
• The dimensions of the lift are 110cm x 210cm (3ft 7in x 6ft 11in).
• There are separate entry and exit doors in the lift.
• There is not a mirror to aid reversing out of the lift.
• The lift does not have a visual floor indicator.
• The lift does not have an audible announcer.
• The controls for the lift are within 90cm - 120cm from the floor.
• The lift does have Braille markings.
• The lift does have tactile markings.
• The lighting level in the lift is bright.

You are on Outside Access (Exit to The Hive). Skip to the next section.

Outside Access (Exit to The Hive)

• This information is for the entrance located at the side of the building.
• There is level access into the venue.
• The main door(s) open(s) automatically (towards you).
• The door(s) is / are single.
• The width of the door opening is 100cm (3ft 3in).

You are on Inside Access. Skip to the next section.

Inside Access

• There is level access to the service(s).
• There is not a hearing assistance system.
• This venue does not play background music.
• Motorised scooters are welcomed in public parts of the venue.
• The lighting levels are bright.

You are on Access to Crowngate Shopping Centre and Car Park. Skip to the next section.

Access to Crowngate Shopping Centre and Car Park

• Within the enclosed section of the bus station is a lift, steps and escalators to the shopping centre level which gives access to the shops, ground floor car park level and the car park lifts.
• The standard lift is 200cm x 210cm, with a separate entrance and exit doors which are 110cm in width. The controls are 110cm from the floor and there are audible and visual indicators, tactile markings on the controls and a hearing loop.
• There are 15+ medium height steps with a level landing, that are clearly marked and have handrails on both sides.
• The escalators are situated behind the steps. The escalator head, foot and steps are not clearly marked.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

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• Availability and Location of Standard Toilets View
  • Standard toilet facilities are available.
• Access to Standard Female and Male Toilet(s) View
  • The female and male toilet facilities that were surveyed are located at the rear of the bus station.
  • The female and male toilets are approximately 40m (43yd 2ft) from the lift.
  • Inside the venue, there is level access to the female and male toilets.
  • Lighting levels are bright.

You are on Accessible Toilet (Right Hand Transfer). Skip to the next section.

Accessible Toilet (Right Hand Transfer)

• Accessible toilet facilities are available.

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• Location and Access View
  • There is pictorial signage on or near the toilet door.
  • This accessible toilet is approximately 35m (38yd 10in) from the lift.
  • This accessible toilet is located to the rear of the bus station.
  • There is level access to this accessible toilet.
• Features and Dimensions View
  • This is a shared toilet.
  • A key is required for the accessible toilet.
  • The key is a radar key.
  • The key can be obtained from security or cleaning staff.
  • The door opens outwards.
  • The door is locked by a locking handle.
  • The width of the accessible toilet door is 86cm (2ft 10in).
  • The door is easy to open.
  • The dimensions of the accessible toilet are 170cm x 210cm (5ft 7in x 6ft 11in).
  • There is sufficient turning space in the cubicle for a wheelchair user.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 90cm (2ft 11in).
  • There is a dropdown rail on the transfer side.
  • There is a flush on the transfer side.
  • The tap type is push.
  • There is not a mixer tap.
  • There is an emergency alarm.
  • The emergency pull cord alarm is fully functional.
  • Disposal facilities are available in the cubicle.
  • There is a/are sanitary disposal units.
  • There is not a/are not coat hook(s).
• Position of Fixtures View
  • Wall mounted grab rails are available for the toilet.
  • As you face the toilet the wall-mounted grab rails are on the left.
  • There is not a shelf within the accessible toilet.
  • There is not a mirror.
  • The height of the toilet seat above floor level is 49cm (1ft 7in).
  • There is a hand dryer.
  • The hand dryer cannot be reached from seated on the toilet.
  • The hand dryer is not placed higher than 100cm (3ft 3in).
  • There is not a towel dispenser.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a wash basin.