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Special Care Baby Unit

York Hospital, Wiggington Road, York, YO31 8HE

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Access Guide

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Getting To The Hospital (York Hospital)

  • By Road View
    • York Hospital is located North of York City Centre, off Wigginton Road.
      If you are coming from either the North or West of the city the access is best from the A1237.
      If coming from the South or East, then access is easier from the A64.
      There are multiple routes from these roads into the hospital and it is best to use the satnav postcode of YO31 8HE.
    • There is a multi-storey car park and a main Blue Badge only car park near the main hospital entrance.
      The multi-storey car park operates on a barrier/pay on exit system.
      Blue Badge parking is free of charge onsite and in the multi-storey car park.
  • By Bus View
    • The main bus company to stop at the hospital is First Bus.
      The services that stop on Wigginton Road outside the hospital are routes numbers 6, 40 and Hospital Bus.
    • There is an onsite bus stop.
    • The onsite bus stop is located opposite the main entrance, at the far side of the accessible car park.
    • The bus stop has bench seating and limited sheltering from the weather. There is no space for a wheelchair user under the canopy.
    • The route to the main hospital entrance is step-free level and approximately 80 metres. Along the route there are dropped kerbs, dropped kerbs with tactile paving and pedestrian crossings.
  • By Train View
    • The nearest train station is York, approximately 1.3 miles from the Hospital.
      The services which run to York Station are operated by Cross Country, Grand Central, LNER, Transpennine Express and Northern Rail.
  • Useful Links View

Getting Help and Assistance (York Hospital)

  • There is a Patient Advice and Liaison Service (PALS) at the hospital.
  • The Patient Advice and Liaison Service (PALS) is located on the ground floor of the hospital building.
  • The telephone number for the Patient Advice and Liaison Service (PALS) is 01904 726 262.
  • The email address for the Patient Advice and Liaison Service (PALS) is [email protected].
  • There are volunteers available for help and assistance at the hospital.
  • Volunteers can be found at the main entrance.
  • Documents are available in an alternative format and can be provided to include: Braille on request, large print on request, Makaton on request, different languages on request, voice recognition CD on request and audio on request.
  • There is not an assistance dog toilet or toileting area on the hospital site.
  • Water bowls for assistance dogs are available on request.
  • Language interpreters can be provided on request.
  • A mobility scooter charging point is not available at the hospital.
  • Mobility aids are available to help patients move around and include; wheelchairs.
  • To obtain mobility aids please contact a member of staff.
  • There is a Changing Places facility at this hospital which is located on the ground floor, to the left of the main reception.
  • To view the Changing Places Accessibility Guide please click here.
  • BSL interpreters can be provided via videolinks on local tablets.

Parking (Main Entrance Accessible Parking and Drop Off Point)

  • Car Park View
    • The car park is located at the front of the hospital grounds.
    • The car park is open air/surface.
    • The car park surface consists of tarmac.
    • There are 15+ designated Blue Badge parking bays available.
    • The Blue Badge bays are clearly marked.
    • The surveyed Blue Badge parking bay dimensions are 229cm (width) x 476cm (depth).
    • The hatched/marked zones vary between bays.
    • The width of the marked zone is 130cm.
    • The dimensions of the designated Blue Badge parking bays vary in size.
    • The nearest designated bay is 25m from the main entrance - automatic doors.
    • The most accessible route from the Blue Badge parking has a very easy slope, uneven surfaces, bollards and a pedestrian crossing.
    • There is a dropped kerb with tactile paving from the designated Blue Badge parking.
  • Charges and Restrictions View
  • Drop-off Point View
    • There is a designated drop-off point available.
    • The designated drop-off point is located in front of the main entrance.
    • There is a dropped kerb with tactile paving from the drop-off point.

Getting To (The Special Care Baby Unit)

  • The Special Care Baby Unit is/are located on the ground floor, close to the lifts at Junction 8 along the main hospital corridor.
  • Access to the Special Care Baby Unit is via the main accessible entrance.
  • Enter via the main accessible entrance at the front of the hospital.
    Go past reception to the main hospital corridor.
    Turn left and follow the corridor all the way down to Junction 8.
    The entrance to the Special Care baby Unit is on the left.
  • There is step free access to the Special Care Baby Unit.
  • The Special Care Baby Unit is approximately 200m from the main accessible entrance.
  • There are resting areas along the route.
  • Wayfinding signage is provided.
  • Dementia friendly signage is not provided.
  • There is some flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.
  • There is some flooring in corridors which includes patterns or colours which could be confusing or look like steps or holes to some people.

Entrance (Main Entrance - Automatic Doors)

  • This entrance is located at the front of the hospital building.
  • The approach to the entrance has uneven surfaces.
  • The entrance area is clearly signed.
  • There is a canopy or recess which provides weather protection at the entrance.
  • There is step-free access via slope at the entrance.
  • The slope has a slight gradient.
  • There is an intercom at a height of 130cm.
  • The height of the hand sanitiser is 129cm.
  • There is a single automatic door at this entrance.
  • The door opens towards you.
  • There is a push pad at a height of 83cm.
  • The width of the opening is 110cm.
  • There is a small lip on the threshold of the opening.
  • The door has a low visual contrast.
  • There is a push pad or push button to exit at a height of 95cm.
  • There is an identical door available to the left of the door surveyed.
  • There is a second set of double automatic doors.
  • The second set of doors are permanently held open.
  • The width of the opening is 190cm.
  • The second set of doors have a medium visual contrast.
  • There is step-free level access as you enter.
  • This entrance gives you access to the ground floor.

Entrance (Special Care Baby Unit)

  • Entrance Details View
    • This information is for the entrance located on the ground floor, at Junction 8.
    • The entrance area/door is clearly signed with the name of the service/department.
    • There is step free access at this entrance.
    • There is a bell/buzzer.
    • The height of the bell/buzzer is 150cm (4ft 11in).
    • There is an intercom.
    • The height of the intercom is 155cm (5ft 1in).
    • There is a hand sanitiser.
    • The height of the hand sanitiser is 120cm (3ft 11in).
    • There is a door release button when exiting.
    • The height of the door release button is 123cm (4ft).
    • Standard manual wheelchairs are available for people to borrow at this entrance.
    • The main door(s) open(s) towards you (pull).
    • The door(s) is/are double width.
    • The door(s) may be difficult to open.
    • The width of the door opening is 120cm.

Ward (Special Care Baby Unit)

  • Ward Information View
    • This is a/an baby ward.
    • This is a shared ward.
    • There is/are 4 bay(s) available.
    • There is/are 2 side room(s) available.
    • There is/are 15 bed(s) on this ward in total.
  • Ward Access View
    • There is a/are door(s) leading into the ward.
    • There is level access throughout the ward.
    • There is no clear signage on the ward.
    • The type of flooring is vinyl/laminate.
    • There is some flooring on the ward which is shiny and could cause issues with glare or look slippery to some people.
    • The lighting levels are low to moderate.
    • The lighting levels are poor along corridor where the visitor toilet is located.
  • Reception/Nurses' Station View
    • The height of the Nurses' Station desk is 100cm.
    • There is not a lowered section.
    • There is not a hearing assistance system available at the desk.
  • Relatives' Room View
    • There is a relatives' room for the ward.
    • The width of the door opening into the relatives' room is over 75cm.
    • There is a clear turning space in the relatives' room.
    • There is a/are chair(s) with armrests available within the relatives' room.
    • There are also 2 relatives bedrooms, 1 single and 1 double, available by pre- booking with the unit.
  • Example Side Room View
    • There are no side rooms available with an accessible ensuite.
    • The width of the door opening into the side room is over 75cm.
    • The side room surveyed does not have a ceiling track hoist.
    • There is not room for a wheelchair user to manoeuvre around the bed.
    • Bedside storage is available.
    • The visual contrast between the walls and the floor in the side room is medium.
    • The lighting levels in the side room are low to moderate.
    • The visual contrast between the walls and the floor in the ensuite is low.
    • The lighting levels in the ensuite are low to moderate.
    • The nature of care provided means lighting levels are very low in all areas.
  • Ward Features and Patient Facilities View
    • A hearing assistance system is not available on the ward.
    • The ward does not play background music.
    • There is a chair with armrests on both sides.
    • There are washroom facilities for patients on the ward.
    • There are toilet facilities for patients on the ward.
  • Visitor Facilities View
    • There are no accessible toilet facilities on the ward for visitors.
    • Accessible toilet facilities for visitors are located on the first floor, outside Ward 15.
    • There are standard toilet facilities on the ward for visitors.
    • Standard toilet facilities for visitors are located to the right of the ward entrance.
    • There is a visitor's shower next to the toilet.
  • Visiting Times View
    • Visiting times vary, please contact the ward in advance.

Toilet with Adaptations (First Floor - Outside Ward 15 - Right Hand Transfer)

  • There is an/are accessible toilet(s) available.
  • Location and Access View
    • This accessible toilet is located on the first floor of Junction 8, on the right of the entrance to Ward 15.
    • This accessible toilet is approximately 14m from the lift.
    • There is step-free access into the accessible toilet.
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • There is written text, pictorial and Braille signage on or near the toilet door.
    • The contrast between the external door and wall is high.
    • The door opens outwards.
    • The door is easy to open.
    • The door is locked by a twist lock.
    • The width of the accessible toilet opening is 87cm.
    • The contrast between the internal door and wall is high.
    • The door has a horizontal grab rail.
    • The contrast between the horizontal grab rail and internal door is low.
  • Toilet Features View
    • The dimensions of the accessible toilet are 160cm x 210cm.
    • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
    • The height of the light switch/pull cord is 97cm from floor level.
    • The lighting levels are good.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 100cm.
    • The transfer space is obstructed by a sanitary bin.
    • There is a flush on the transfer side.
    • There is not a spatula type lever flush.
    • There is a lever flush.
    • There is a dropdown rail on the transfer side.
    • The visual contrast between the dropdown rail(s) and wall is high.
    • There is a/are wall-mounted grab rail(s) available.
    • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
    • There is a vertical wall-mounted grab rail on the transfer side.
    • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
    • The contrast between the wall-mounted grab rail(s) and wall is high.
    • The contrast between the walls and floor is high.
    • There is an emergency alarm.
    • The emergency alarm is fully functional.
    • There is not a red flashing fire alarm beacon within the toilet.
    • Disposal facilities are available in the toilet.
    • There is a/are sanitary and pedal bin disposal units.
    • There is not a/are not coat hook(s).
  • Additional Fixtures View
    • There is a mirror.
    • The mirror is not placed at a lower level or at an angle for ease of use.
    • There is not a shelf within the accessible toilet.
    • The toilet has a cistern.
    • The height of the toilet seat above floor level is 48cm (1ft 7in).
    • The toilet seat colour contrast is high.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is placed higher than 100cm (3ft 3in).
    • The height of the toilet roll holder is 106cm (3ft 6in).
    • The contrast between the toilet roll holder and the wall is low.
    • There is a wash basin.
    • The wash basin and tap(s) can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
    • The height of the wash basin is 72cm (2ft 4in).
    • There are vertical wall-mounted grab rails on both sides of the wash basin.
    • The contrast between the wash basin wall-mounted grab rail(s) and wall is high.
    • The wash basin tap type is lever mixer.
    • There is a wall fixed soap dispenser.
    • The soap dispenser can be reached from seated on the toilet.
    • The height of the soap dispenser is 105cm.
    • There is a towel dispenser.
    • The towel dispenser cannot be reached from seated on the toilet.
    • The towel dispenser is placed higher than 100cm (3ft 3in).
    • The height of the towel dispenser is 112cm (3ft 8in).
    • The contrast between the towel dispenser and the wall is low.
    • There is not a hand dryer.

Standard Toilet(s)

  • Standard toilet facilities are available.
  • Toilet Facilities View
    • The shared toilet is located to the right of the unit entrance.
    • There is step-free access into the toilet(s).
    • The standard toilet(s) is/are approximately 10m from the SCBU entrance.
    • There is written text signage on or near the toilet door.
    • The visual contrast between the external toilet door(s) and wall(s) is medium.
    • The colour contrast between the internal toilet door(s) and wall(s) is medium.
    • The colour contrast between the walls and floor is high.
    • The toilet seats have a high visual contrast.
    • An ambulant toilet cubicle is available.
    • There is a/are horizontal wall mounted rail(s) on the right as you face the toilet.
    • The visual contrast of the horizontal wall mounted grab rail(s) in the ambulant cubicle(s) is medium.
    • The ambulant toilet does not have vertical wall mounted grab rails.
    • The height of the wash basin(s) is 80cm.
    • The wash basin(s) tap type is twist/turn.
    • There is a wall fixed soap dispenser.
    • The wall fixed soap dispenser is located above the wash basin.
    • Lighting levels are moderate to good.

Washroom (Shower)

  • Washroom Details View
    • The washroom surveyed has a shower.
    • There is/are 1 washroom(s) of this type in the unit.
    • The washroom surveyed is located to the right of the unit entrance.
    • The washroom surveyed is approximately 9m from the entrance.
    • There is step free access to the washroom surveyed once inside the unit.
    • This washroom is shared.
    • There is written or text signage on or near the washroom door.
    • The washroom door(s) open(s) outwards.
    • The door(s) is/are locked by a twist lock.
    • The door is easy to open.
    • The width of the door opening is 88cm (2ft 11in).
    • The dimensions of the washroom are 165cm x 190cm (5ft 5in x 6ft 3in).
    • The washroom does not have an unobstructed minimum turning space of 150cm x 150cm.
    • There is not an emergency pull cord alarm.
    • There is not a red flashing fire alarm beacon within the washroom.
    • There is not a coat hook in the washroom.
    • There is not a mirror.
    • There is not a wash basin.
    • Disposal facilities are not available.
    • The washroom has a non-slip floor.
  • Shower Details View
    • There is not a wheel in shower.
    • The shower does not have an unobstructed minimum turning space of 150cm x 150cm.
    • The shower head is height adjustable.
    • The shower control type is twist/turn.
    • A shower chair is available.
    • There are not wall-mounted grab rails available for the shower.
    • The shower cubicle is accessed via a medium step.
  • Colour Contrast and Lighting View
    • The colour contrast between the external washroom door and wall is medium.
    • The visual contrast between the internal washroom door and wall is high.
    • The visual contrast between the washroom floor and walls is medium.
    • Lighting levels are moderate to good.
  • Comments View
    • There is a drop down baby changing table at a height of 90cm.

Location of Toilet/Changing Facilities (York Hospital)

  • Changing Places facilities are located on the ground floor, to the left of the main hospital entrances, next to the outpatients waiting area.
  • Accessible toilet facilities are located on the ground floor, to the right of the main hospital entrances, opposite the York Wheels office and within Ellerby's Restaurant on the ground floor of the hospital.
  • Female and male standard toilet facilities are located on the ground floor, to the left of the main hospital entrances, next to the outpatients waiting area, within Ellerby's Restaurant on the ground floor, on the third floor outside Ward 35 and outside the maternity entrance on the ground floor.
  • Parent and baby changing facilities are located on the ground floor, to the left of the main hospital entrances, next to the outpatients waiting area, within the Changing Place and also within Ellerby's Restaurant on the ground floor of the hospital.

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