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Haworth Unit - Outpatients

Scarborough Hospital, Woodlands Drive, Scarborough, North Yorkshire, YO12 6QL

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Access Guide

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Getting To The Hospital (Scarborough Hospital)

  • By Road View
    • Scarborough Hospital is located on Woodlands Drive in Scarborough. The post code for the Sat-Nav is YO12 6QL. Access to the hospital from either the north or south is via the A171 Scalby Road. Coming from the east on the A64 turn right at the roundabout onto Scalby Road. Procced northwards for around a mile and the entrance to the hospital is located on the left off Woodlands Drive. If coming from the west on the A170 turn left at the roundabout on to Scalby Road and follow this road for around a mile. The entrance to the hospital site is located on the left off Woodlands Drive.
    • There is a large Patient and visitor car park at the hospital located off Woodlands drive to the right of the main hospital entrance. The car park operates on a barrier/pay on exit system and payments can be made by cash or card. Current car parking charges are: 0-1 hrs £1.50 1-2 hrs £2.60 2-3 hrs £3.60 3-4 hrs £4.60 4-5 hrs £5.60 5 hrs+ £6.00 There is also a small drop off zone and car park with a limited number of Blue Badge Bays available which can be accessed vis Scalby Road. Blue Badge parking is free of charge within the Blue Badge parking areas.
  • By Bus View
    • The hospital also has its own East Yorkshire Motor Services bus service (Number 10), which operates Monday to Saturday a link for this service is below.
    • There is an onsite bus stop.
    • There is an on-site bus stop to the left of the Main Hospital Entrance next to the Blue Badge Parking and drop-off area.
  • By Train View
    • The nearest train station is Scarborough. The Train station is approximately 1.7 miles from the hospital. There is a bus service which runs from the station to the hospital, it is route 10 which runs from Bus Stop S outside the Train station. There are also taxi services which run from outside the train station entrance.
  • Useful Links View
  • Comments View
    • Scarborough Train Station web site.
    • https://www.nationalrail.co.uk/stations/SCA/details.aspx.

Getting Help and Assistance (Scarborough Hospital)

  • There is not a Patient Advice and Liaison Service (PALS) at the hospital.
  • The Patient Advice and Liaison Service (PALS) is located within York Hospital.
  • The telephone number for the Patient Advice and Liaison Service (PALS) is 01904 726 262.
  • The email address for the Patient Advice and Liaison Service (PALS) is [email protected].
  • There are volunteers available for help and assistance at the hospital.
  • Volunteers can be found at the main hospital entrance.
  • Documents are available in an alternative format and can be provided to include: Braille on request, large print on request, Makaton on request, different languages on request, voice recognition CD on request and audio on request.
  • There is not an assistance dog toilet or toileting area on the hospital site.
  • Water bowls for assistance dogs are available on request.
  • BSL interpreters can be provided on request.
  • Language interpreters can be provided on request.
  • A mobility scooter charging point is not available at the hospital.
  • Mobility aids are available to help patients move around and include; wheelchairs.
  • To obtain mobility aids please contact a member of staff.
  • There is a Changing Places facility at this hospital which is located at the entrance to the Haworth Unit.
  • To view the Changing Places Accessibility Guide please click here.
  • BSL interpretation services can now be provided via video link on hand held tablets.

Hospital Parking (North Entrance Parking)

  • Parking View
    • The hospital does have a dedicated car park.
    • The car park is located at the rear of the hospital, next to the North entrance.
    • The car park type is open air/surface.
    • The car park does not have a height restriction barrier.
    • The car park does not have a barrier control system.
    • The car park surface is tarmac.
    • There is a/are Blue Badge parking bay(s) available.
    • The Blue Badge bay(s) is/are clearly marked.
    • There is/are 10+ designated Blue Badge parking bay(s) within the hospital car park.
    • The dimensions of the designated Blue Badge parking bay(s) surveyed are 370cm x 480cm (12ft 2in x 15ft 9in).
    • There is not a 120cm hatched zone around the Blue Badge parking bay(s).
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
  • Drop-off Point View
    • There is a designated drop-off point.
    • The drop-off point is located outside the North entrance.
  • Paying View
    • There are parking charges for the hospital car park.
    • Payment signs are provided.
    • Payment signs are clearly presented.
    • Payment signs are located at the payment machines in the car park.
    • Payment signs do make it clear if parking charges apply to Blue Badge holders.
    • Parking is free for Blue Badge holders.
    • Payment machines are located throughout the car park.
    • There is not a payment machine at a convenient height for wheelchair users.
    • To see the hospital parking charges please click here (opens new tab).
  • Access to the Hospital View
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is/are slopes/ramps.
    • The hospital entrance is clearly visible from the car park.
    • The nearest designated Blue Badge parking bay is approximately 19m (20yd 2ft) from the North entrance.
  • Comments View
    • The drop off area is on the car park and there is no pavement.
    • The payment machine controls are set at 118cm to 140cm from pavement level.
    • This car park is accessed via Scalby Road.
    • There is a hatched zone to the side of each Blue Badge bay.
    • The Blue Badge bay nearest to the Changing Places associated entrance has a 1200mm access zone to the side and rear (see photographs 15-17).

Getting To (Haworth Unit - Outpatients)

  • Haworth Unit - Outpatients is/are located on the ground floor/level 0 of the North Wing.
  • Access to Haworth Unit - Outpatients is via the North entrance.
  • Enter via the North entrance and turn left down the North Wing corridor.
    The entrance to the Outpatients C Reception is located on the right next to the stairs.
    Go down the Outpatients C corridor and the Reception is located on the right.
    Once you have reported to the reception you will be directed back out of the Outpatients C entrance and across the corridor to the Haworth Unit Waiting Area.
  • There is step free access to Haworth Unit - Outpatients.
  • Haworth Unit - Outpatients is approximately 60m from the North entrance.
  • There is a/are manual, double door(s) which may be difficult to open between the North entrance and the department/service.
  • Wayfinding signage is provided.
  • Dementia friendly signage is not provided.
  • There is some flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.
  • Comments View
    • Some patients will be required to register at the Outpatients C Reception and then directed to the Haworth Unit.

Outside Access (Haworth Unit Entrance)

  • Entrance Details View
    • This information is for the entrance located at the rear of the hospital to the left of the North entrance.
    • The entrance area/door is clearly signed.
    • There is ramped/sloped access at this entrance.
    • There is a canopy or recess which provides weather protection at this entrance.
    • The entrance door(s) does/do contrast visually with its immediate surroundings.
    • There is a hand sanitiser.
    • The height of the hand sanitiser is 132cm (4ft 4in).
    • Standard manual wheelchairs are available for people to borrow at this entrance.
    • The main door(s) open(s) automatically.
    • The door(s) is/are double width.
    • The width of the door opening is 158cm.
    • There is a second set of doors.
    • The door(s) open(s) automatically.
    • The door(s) is/are double width.
    • The width of the door opening is 186cm.
  • Ramp/Slope Details View
    • The ramp/slope is located directly in front of the entrance.
    • The ramp/slope gradient is slight.
  • Comments View
    • The door is open between 05:00 and 22:00.

Opening Times (Haworth Unit - Outpatients)

  • Monday 09:00 - 17:00.
  • Tuesday 09:00 - 17:00.
  • Wednesday 09:00 - 17:00.
  • Thursday 09:00 - 17:00.
  • Friday 09:00 - 17:00.
  • Saturday Closed.
  • Sunday Closed.
  • Comments View
    • Some services may have different opening times, please check your appointment letter before attending the Haworth Unit - Outpatients.

Department / Service (Haworth Unit - Outpatients)

  • Department / Service Access View
    • The Haworth Unit- Outpatients is located on the ground floor / level 0 of the North Wing.
    • There is a/are door(s) leading into the department/service.
    • The door(s) open(s) away from you (push).
    • The door(s) is/are double width.
    • The door(s) is/are permanently held open.
    • The width of the door opening is 152cm.
    • There is not a bell/buzzer.
    • There is not an intercom.
    • There is a hand sanitiser.
    • The height of the hand sanitiser is 130cm (4ft 3in).
    • There is level access throughout the department/service.
    • There is clear signage on the department/service.
    • The type of flooring is vinyl/laminate.
    • There is flooring in the department/service which is shiny and could cause issues with glare or look slippery to some people.
    • The department/service does play background music.
    • The lighting levels are moderate to good.
  • Department / Service Facilities View
    • This department/service has; a waiting room/area, consultation rooms, treatment rooms, ambulant toilet facilities for everyone and standard toilet facilities.
    • There are 6 consultation/treatment rooms in this department/service.
    • A hearing assistance system is not available in the department/service.
    • A mobile hoist is not available on the department/service.
    • There are not accessible toilet facilities within the department/service.
    • Accessible toilet facilities are located on the ground floor level 1 of the South Wing.
    • There are standard toilet facilities within this department/service.
  • Comments View
    • The services in the Haworth Unit include, Injection Clinic, Speech Therapy, Occupational Therapy, Physiotherapy, Pelvic Health, Psychology and Rheumatology.

Waiting Room / Area (Haworth Unit)

  • There is a waiting room / area.
  • The waiting room / area is approximately 6m from the Haworth Unit - Outpatients entrance.
  • There is level access into the waiting room / area.
  • There is not a/are not door(s) into the waiting room / area.
  • The type of flooring is vinyl/laminate.
  • There is a space for a wheelchair user to wait within the seating area.
  • Some chairs are permanently fixed.
  • All chairs have armrests.
  • No tables are permanently fixed.
  • Announcements are in person.
  • The waiting room / area does have background music playing.
  • There is not a red flashing fire alarm beacon within the waiting room / area.
  • There is not a television.
  • Vending machines are not available.
  • A water dispenser is not available.
  • There is a play area or toys/books for a child to play with.
  • There is space for an assistance dog to rest within the seating area.
  • Lighting levels are moderate to good.

Consultation / Treatment Room (Consultation Room 1)

  • There is / are 3 consultation / treatment room(s) available.
  • The name / number of the room surveyed was; Room 1.
  • There is level access to the consultation / treatment room.
  • There is a/are door(s) into the consultation / treatment room.
  • The door(s) open(s) away from you (push).
  • The door(s) is/are single width.
  • The door(s) may be difficult to open.
  • The width of the door opening is 88cm (2ft 11in).
  • The type of flooring is vinyl/laminate.
  • There is room for a wheelchair user to manoeuvre.
  • There is a bed / couch.
  • The bed / couch is adjustable.
  • A hoist is not available.
  • There is a chair.
  • No chairs are permanently fixed.
  • The chair(s) is not/are not adjustable.
  • There are some chairs with armrests available.
  • Some tables are permanently fixed.
  • There is not a hearing assistance system.
  • The room does not have background music playing.
  • There is not a red flashing fire alarm beacon within the room.
  • Lighting levels are moderate to good.

Consultation / Treatment Room (Consultation Room 3)

  • There is / are 3 consultation / treatment room(s) available.
  • The name / number of the room surveyed was; Room 3.
  • There is level access to the consultation / treatment room.
  • There is a/are door(s) into the consultation / treatment room.
  • The door(s) open(s) away from you (push).
  • The door(s) is/are single width.
  • The door(s) may be difficult to open.
  • The width of the door opening is 84cm (2ft 9in).
  • The type of flooring is vinyl/laminate.
  • There is not room for a wheelchair user to manoeuvre.
  • There is a bed / couch.
  • The bed / couch is adjustable.
  • A hoist is not available.
  • There is a chair.
  • No chairs are permanently fixed.
  • The chair(s) is not/are not adjustable.
  • There are some chairs with armrests available.
  • All tables are permanently fixed.
  • There is not a hearing assistance system.
  • The room does not have background music playing.
  • There is not a red flashing fire alarm beacon within the room.
  • Lighting levels are moderate to good.

Consultation / Treatment Room (Treatment Room)

  • There is / are 1 consultation / treatment room(s) available.
  • The name / number of the room surveyed was; Treatment Room.
  • There is level access to the consultation / treatment room.
  • There is a/are door(s) into the consultation / treatment room.
  • The door(s) open(s) away from you (push).
  • The door(s) is/are single width.
  • The door(s) may be difficult to open.
  • The width of the door opening is 86cm (2ft 10in).
  • The type of flooring is vinyl/laminate.
  • There is room for a wheelchair user to manoeuvre.
  • There is a bed / couch.
  • The bed / couch is adjustable.
  • A hoist is not available.
  • There is a chair.
  • No chairs are permanently fixed.
  • The chair(s) is not/are not adjustable.
  • All chairs have armrests available.
  • Some tables are permanently fixed.
  • There is not a hearing assistance system.
  • The room does not have background music playing.
  • There is not a red flashing fire alarm beacon within the room.
  • Lighting levels are moderate to good.

Changing Places (Haworth Unit)

  • Location and Access View
    • The facility is located at the entrance to the Haworth Unit.
    • The facility is approximately 2m (2yd 7in) from the Haworth Unit entrance.
    • There is level access into the facility.
    • The facility surveyed is for the sole use of disabled people.
    • The colour contrast between the external door and wall is good.
    • The colour contrast between the internal door and wall is poor.
    • You do need a key for the facility.
    • The key is a radar key.
    • The key can be obtained from the Discharge Lounge or the General Office.
    • There is Braille, tactile, pictorial and written text signage on or near the door.
    • The door opens by sliding (automatically).
    • The door is locked by a push button or pad.
    • The width of the door is 96.6cm (3ft 2in).
    • The dimensions of the facility are 445cm x 287cm.
    • There is a clear 200cm x 180cm manoeuvring space in the facility.
    • The facility has a non-slip floor.
    • The colour contrast between the walls and floor is fair.
  • Toilet Details View
    • The facility toilet has a transfer space on both sides.
    • The transfer space on the right as you face the toilet is 176cm (5ft 9in).
    • The transfer space on the left as you face the toilet is 83cm (2ft 9in).
    • Dropdown rails are provided.
    • As you face the toilet the dropdown rail(s) is/are on both sides.
    • The colour contrast between the dropdown rail(s) and wall is fair.
    • As you face the toilet there are vertical grab rails on both sides.
    • The colour contrast between the wall-mounted grab rails to the left of the toilet and wall is good.
    • The colour contrast between the wall-mounted grab rails to the right of the toilet and wall is good.
    • The height of the toilet seat above floor level is 48cm (1ft 7in).
    • There is a spatula flush.
    • There is a toilet roll holder.
    • The height of the toilet roll holder is 74cm.
    • The toilet has a cistern.
    • The toilet seat colour contrast is good.
    • There is an emergency alarm for the toilet.
  • Changing Bench and Hoist Details View
    • The facility changing bench is wall mounted.
    • The facility changing bench height is adjustable.
    • The length of the facility changing bench is 185cm (6ft 1in).
    • The facility hoist is powered overhead.
    • The overhead hoist covers all areas in the cubicle.
  • Shower Details View
    • There is a shower unit with a detachable shower head.
    • The shower head is height adjustable.
    • The adjustable shower head can be placed between 105cm and 185cm when mounted.
    • There is a flip-down/tip-up seat for the shower.
    • The height of the flip-down/tip-up or fixed seat is 47cm (1ft 7in).
    • There are not horizontal and/or dropdown rails available on both sides of the shower seat.
    • There is not a vertical grab rail for the shower.
  • Other Facilities View
    • A privacy screen is available.
    • The type of wash basin is adjustable.
    • The wash basin tap type is lever.
    • There is a mixer tap.
    • Wall mounted grab rails are available at the wash basin.
    • As you face the wash basin, the wall mounted grab rails are on both sides.
    • The colour contrast between the wash basin grab rail(s) and wall is good.
    • There is a soap dispenser.
    • The height of the soap dispenser is 118cm.
    • Wide tear off paper roll is available.
    • The wide paper roll dispenser is not at the recommended height of 80cm-100cm.
    • There is a hand dryer.
    • The hand dryer is at the recommended height of 80cm-100cm.
    • There is a towel dispenser.
    • The towel dispenser is not at the recommended height of 80cm-100cm.
    • There is a mirror.
    • The mirror is placed at a lower level or at an angle for ease of use.
    • There is a shelf next to the toilet.
    • The shelf has the minimum dimensions of 12.5cm x 40cm.
    • The shelf is at a height of 99cm.
    • The shelf is located where it is reachable.
    • There is a/are clinical waste and general waste (with lid) disposal units.
    • There is an emergency alarm for the facility.
    • The emergency pull cord alarm is out of reach (higher than 10cm (4") from floor).
    • There is a coat hook.
    • There are coat hooks at 102cm and 139cm from the floor.
    • There is not a red flashing fire alarm beacon.
    • The lighting levels are good.
  • Comments View
    • The toilet roll holder is on the dropdown rail.
    • The emergency pull alarm cord hangs down 20cm above floor level.

Standard Toilet(s) (Waiting Area Corridor)

  • Standard toilet facilities are available.
  • Toilet Facilities View
    • The shared toilet is located next to the waiting area.
    • There is step-free access into the toilet(s).
    • The standard toilet(s) is/are approximately 11m from the Haworth Unit - Outpatients entrance.
    • There is written text signage on or near the toilet door.
    • The colour contrast between the external toilet door(s) and wall(s) is good.
    • An ambulant toilet cubicle is available.
    • There is a/are horizontal wall mounted rail(s) on the right as you face the toilet.
    • There is a/are vertical wall mounted rail(s) on the left as you face the toilet.
    • There is a/are dropdown rail(s) on the left as you face the ambulant toilet(s).
    • The height of the wash basin(s) is 85cm.
    • The wash basin(s) tap type is lever mixer.
    • Lighting levels are moderate to good.
  • Toilet Facilities 2 View
    • The shared toilet is located in the corridor next to the waiting area.
    • There is step-free access into the toilet(s).
    • The standard toilet(s) is/are approximately 14m from the Haworth Unit - Outpatients entrance.
    • There is written text signage on or near the toilet door.
    • The colour contrast between the external toilet door(s) and wall(s) is good.
    • An ambulant toilet cubicle is not available.
    • The height of the wash basin(s) is 86cm.
    • The wash basin(s) tap type is lever mixer.
    • Lighting levels are moderate to good.

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