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Pat's Place

Scarborough Hospital, Woodlands Drive, Scarborough, North Yorkshire, YO12 6QL

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Access Guide

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Getting To The Hospital (Scarborough Hospital)

  • By Road View
    • Scarborough Hospital is located on Woodlands Drive in Scarborough. The post code for the Sat-Nav is YO12 6QL. Access to the hospital from either the north or south is via the A171 Scalby Road. Coming from the east on the A64 turn right at the roundabout onto Scalby Road. Procced northwards for around a mile and the entrance to the hospital is located on the left off Woodlands Drive. If coming from the west on the A170 turn left at the roundabout on to Scalby Road and follow this road for around a mile. The entrance to the hospital site is located on the left off Woodlands Drive.
    • There is a large Patient and visitor car park at the hospital located off Woodlands drive to the right of the main hospital entrance. The car park operates on a barrier/pay on exit system and payments can be made by cash or card. Current car parking charges are: 0-1 hrs £1.50 1-2 hrs £2.60 2-3 hrs £3.60 3-4 hrs £4.60 4-5 hrs £5.60 5 hrs+ £6.00 There is also a small drop off zone and car park with a limited number of Blue Badge Bays available which can be accessed vis Scalby Road. Blue Badge parking is free of charge within the Blue Badge parking areas.
  • By Bus View
    • The hospital also has its own East Yorkshire Motor Services bus service (Number 10), which operates Monday to Saturday a link for this service is below.
    • There is an onsite bus stop.
    • There is an on-site bus stop to the left of the Main Hospital Entrance next to the Blue Badge Parking and drop-off area.
  • By Train View
    • The nearest train station is Scarborough. The Train station is approximately 1.7 miles from the hospital. There is a bus service which runs from the station to the hospital, it is route 10 which runs from Bus Stop S outside the Train station. There are also taxi services which run from outside the train station entrance.
  • Useful Links View
  • Comments View
    • Scarborough Train Station web site.
    • https://www.nationalrail.co.uk/stations/SCA/details.aspx.

Getting Help and Assistance (Scarborough Hospital)

  • There is not a Patient Advice and Liaison Service (PALS) at the hospital.
  • The Patient Advice and Liaison Service (PALS) is located within York Hospital.
  • The telephone number for the Patient Advice and Liaison Service (PALS) is 01904 726 262.
  • The email address for the Patient Advice and Liaison Service (PALS) is [email protected].
  • There are volunteers available for help and assistance at the hospital.
  • Volunteers can be found at the main hospital entrance.
  • Documents are available in an alternative format and can be provided to include: Braille on request, large print on request, Makaton on request, different languages on request, voice recognition CD on request and audio on request.
  • There is not an assistance dog toilet or toileting area on the hospital site.
  • Water bowls for assistance dogs are available on request.
  • BSL interpreters can be provided on request.
  • Language interpreters can be provided on request.
  • A mobility scooter charging point is not available at the hospital.
  • Mobility aids are available to help patients move around and include; wheelchairs.
  • To obtain mobility aids please contact a member of staff.
  • There is a Changing Places facility at this hospital which is located at the entrance to the Haworth Unit.
  • To view the Changing Places Accessibility Guide please click here.
  • BSL interpretation services can now be provided via video link on hand held tablets.

Hospital Parking (North Entrance Parking)

  • Parking View
    • The hospital does have a dedicated car park.
    • The car park is located at the rear of the hospital, next to the North entrance.
    • The car park type is open air/surface.
    • The car park does not have a height restriction barrier.
    • The car park does not have a barrier control system.
    • The car park surface is tarmac.
    • There is a/are Blue Badge parking bay(s) available.
    • The Blue Badge bay(s) is/are clearly marked.
    • There is/are 10+ designated Blue Badge parking bay(s) within the hospital car park.
    • The dimensions of the designated Blue Badge parking bay(s) surveyed are 370cm x 480cm (12ft 2in x 15ft 9in).
    • There is not a 120cm hatched zone around the Blue Badge parking bay(s).
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
  • Drop-off Point View
    • There is a designated drop-off point.
    • The drop-off point is located outside the North entrance.
  • Paying View
    • There are parking charges for the hospital car park.
    • Payment signs are provided.
    • Payment signs are clearly presented.
    • Payment signs are located at the payment machines in the car park.
    • Payment signs do make it clear if parking charges apply to Blue Badge holders.
    • Parking is free for Blue Badge holders.
    • Payment machines are located throughout the car park.
    • There is not a payment machine at a convenient height for wheelchair users.
    • To see the hospital parking charges please click here (opens new tab).
  • Access to the Hospital View
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is/are slopes/ramps.
    • The hospital entrance is clearly visible from the car park.
    • The nearest designated Blue Badge parking bay is approximately 19m (20yd 2ft) from the North entrance.
  • Comments View
    • The drop off area is on the car park and there is no pavement.
    • The payment machine controls are set at 118cm to 140cm from pavement level.
    • This car park is accessed via Scalby Road.
    • There is a hatched zone to the side of each Blue Badge bay.
    • The Blue Badge bay nearest to the Changing Places associated entrance has a 1200mm access zone to the side and rear (see photographs 15-17).

Getting To (Pat's Place)

  • Pat's Place is/are located on level 1 of the North Wing.
  • Access to Pat's Place is via the North entrance.
  • Enter via the North entrance and turn right down the main North Wing corridor to the lift on the right.
    Take the lift to level 1.
    Exit the lift and the entrance to Pat's Place is located on the left.
  • There is step free access, via lift, to Pat's Place.
  • Pat's Place is approximately 2m from the lift.
  • Wayfinding signage is provided.
  • Dementia friendly signage is not provided.
  • There is some flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.

Outside Access (North Entrance)

  • Entrance Details View
    • This information is for the entrance located at the rear of the hospital.
    • The entrance area/door is clearly signed.
    • There is step free access at this entrance.
    • There is not a canopy or recess which provides weather protection at this entrance.
    • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
    • There is a hand sanitiser.
    • The height of the hand sanitiser is 124cm (4ft 1in).
    • The main door(s) open(s) automatically.
    • The door(s) is/are double width.
    • The width of the door opening is 139cm.
    • There is a small lip on the threshold of the entrance, with a height of 1.5cm or below.
    • There is a second set of doors.
    • The door(s) open(s) automatically.
    • The door(s) is/are double width.
    • The width of the door opening is 124cm.
    • There is a small lip on the threshold of the entrance, with a height of 1.5cm or below.
  • Comments View
    • There are slopes at either side as you approach the entrance, however these are very easy and are considered as level.
    • Between the outer and inner entrance there is a small seating area containing chairs without armrests.
    • This door is open between 05:00 and 22:00.

Other Floors (North Link Corridor Entrance)

  • Stairs View
    • Signs indicating the location of the stairs are clearly visible from the entrance.
    • The floors which are accessible by stairs are 0, 1, 2, 3.
    • There are 15+ steps between floors.
    • The height of the step(s) is/are between the recommended 15cm and 18cm.
    • The going of the step(s) is/are between the recommended 30cm and 45cm.
    • The steps are not clearly marked.
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • Handrails are not at the recommended height (90cm-100cm).
    • Handrails do cover the flight of stairs throughout its length.
    • Handrails are easy to grip.
    • Handrails do not extend horizontally beyond the first and last steps.
    • There is a landing.
    • Clear signs indicating the facilities on each floor of the building are provided on landings.
    • The lighting levels are moderate to good.

Lift (Lift 7 - North Link Corridor)

  • There is a lift for public use.
  • The lift is located next to the north link corridor entrance in the North Wing.
  • Signs indicating the location of this lift are clearly visible from the entrance.
  • The lift is approximately 32m (34yd 2ft) from the North Entrance.
  • The lift is a standard lift.
  • Staff do not need to be notified for use of the lift.
  • The floors which are accessible by this lift are 0 ,1, 2, 3.
  • Clear signs indicating the facilities on each floor are provided on lift lobby landings.
  • There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
  • Lift doors do contrast visually with lift lobby walls.
  • The external controls for the lift are within 90cm - 110cm from the floor.
  • The colour contrast between the external lift controls and the control plate is fair.
  • The colour contrast between the external lift control plate and the wall is fair.
  • The clear door width is 80cm.
  • The dimensions of the lift are 110cm x 212cm.
  • There are not separate entry and exit doors in the lift.
  • There is not a mirror to aid reversing out of the lift.
  • There is not a list of floor services available within the lift.
  • The lift does have a visual floor indicator.
  • The lift does not have an audible announcer.
  • The internal controls for the lift are within 90cm - 120cm from the floor.
  • There is not a hearing assistance system.
  • The lift does have Braille markings.
  • The lift does have tactile markings.
  • The lighting level in the lift is low.

Opening Times (Pat's Place)

  • Monday 07:30 - 18:00.
  • Tuesday 07:30 - 18:00.
  • Wednesday 07:30 - 18:00.
  • Thursday 07:30 - 18:00.
  • Friday 07:30 - 18:00.
  • Saturday Closed.
  • Sunday Closed.
  • Comments View
    • Breakfast is serviced from 07.30 to 10.30.
    • Lunch is served from 12.00 to 13.45.
    • Dinner is served from 16.00 to 18.00.

Entrance (Pat's Place)

  • Entrance Details View
    • This information is for the entrance located on level 1 of the North Wing.
    • The entrance area/door is clearly signed with the name of the service/department.
    • There is step free access at this entrance.
    • There is not a hand sanitiser.
    • The main door(s) open(s) towards you (pull).
    • The door(s) is/are double width.
    • The door(s) is/are permanently held open.
    • The width of the door opening is 144cm.

Eating and Drinking (Pat's Place)

  • Location and Access View
    • The following information is for the restaurant.
    • The restaurant is located on level 1 of the North Wing.
    • There is step-free access to the restaurant.
    • For access there are double manual doors which are permanently held open.
  • Service and Menus View
    • Tables cannot be booked in advance.
    • There is a counter where food and drink can be ordered and a self service counter.
    • Staff can bring food and/or drinks to tables.
    • Menu types include; menu boards.
    • Menus are clearly written.
    • Menus are presented in contrasting colours.
    • Staff can read menus to customers if requested.
    • The type of food served here is hot and cold meals and snacks.
    • Plastic/takeaway cups are available.
    • Adapted cups are not available.
    • Adapted cutlery is not available.
    • Drinking straws are available.
    • Background music is only played at certain times.
    • There is a hearing assistance system.
    • The type of system is a portable loop.
    • The hearing assistance system is located next to the till point.
    • The hearing assistance system is signed.
    • Staff are trained to use the hearing assistance system.
    • The hearing assistance system was tested by an AccessAble surveyor.
    • The hearing assistance system was tested on 20/03/2023.
    • The hearing assistance system was working at the time of testing.
  • Service Counter(s) View
    • The height of the counter is 85cm.
    • The height of the tray counter/rail is 79cm.
    • There is a moveable card machine available for payment.
    • The type of flooring in this area is vinyl.
    • The lighting levels are moderate to good.
  • Self-Service Counter(s) View
    • The height of the counter is 85cm.
    • The height of the tray counter/rail is 79cm.
    • There is not a moveable card machine available for payment.
    • The type of flooring in this area is vinyl.
    • The lighting levels are moderate to good.
    • The self service counter serves hot drinks and snacks.
  • Tables and Seating View
    • There is ample room for a wheelchair user to manoeuvre.
    • The majority of tables are accessible to wheelchair users.
    • The distance between the floor and the underside of the lowest dining table is 73cm.
    • The distance between the floor and the underside of the highest dining table is 100cm.
    • The standard height for the underside of dining tables is 73cm.
    • The surface height of the highest table is 102cm.
    • Some tables are permanently fixed.
    • No chairs are permanently fixed.
    • No chairs have armrests on both sides.
    • There are also high tables and high stools.
    • The type of flooring in this area is vinyl.
    • There is some flooring which is shiny and could cause issues with glare or look slippery to some people.
    • There is some flooring which includes patterns or colours which could be confusing or look like steps or holes to some people.
    • The lighting levels are moderate to good.
    • There are large windows which can change the amount of light in the dining area during the day.
  • Comments View
    • There are self service vending machines available in between the set meal serving times.
    • The highest control on the machines is 160cm from the floor.
    • There is a change machine available near the vending machines. The controls are set at 168cm from the floor.

Accessible Toilet(s) (Location of nearest Accessible Toilet)

  • There is not an/are not accessible toilet(s) available.
  • The nearest accessible toilet(s) is/are located at the Main Hospital Entrance on the ground floor of the South Wing.

Standard Toilet(s) (Location of nearest Standard Toilet)

  • Standard toilet facilities are not available.
  • The nearest standard toilet(s) is/are located directly outside the entrance to Pat's Place, on level 1 of the North Wing.

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