Access Guide
Overview
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About
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- The Courtyard at Harewood House is a Grade II listed space that hosts events, dining, meetings and retail shops.
- Facilities available in the venue include: café, gift and book shops, toilets, educational, event and function rooms for hire, and other visitor attractions.
- View information on opening times
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Parking and Public Transport
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- The venue has its own car park, with Blue Badge parking available.
- There is a drop-off point.
- The nearest train station is Leeds.
- For the latest travel options and information you can plan your travel using Google Maps (opens new tab).
- View information on getting here (opens new tab) .
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Getting In and Around
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- There is step-free level access at the most accessible entrance.
- There is step-free level access throughout the majority of areas.
- Access throughout may include uneven surfaces and doors permanently held open.
- The ground and first floors can be accessed via a standard lift and stairs.
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Getting Help and Assistance
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- There is seating available.
- There is a portable hearing assistance system.
- You can borrow or hire the following equipment: a manual wheelchair and mobility scooter charging facilities.
- Additional equipment which can be borrowed or hired includes: a visual story, sensory backpacks and a mobility assistance shuttle service.
- Documents are available in the following formats: large print and different languages.
- There is a water bowl available for assistance dogs.
- There is not a designated assistance dog spending area.
- Additional facilities/services include: Wi-Fi.
- Staff receive the following training: Hidden Disabilities Awareness, Dementia Friends and Sighted Guide Training.
- Related Access Guides View
Parking (Courtyard)
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Car Park
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- The car park is located just before the entrance.
- The car park is open air/surface.
- The car park surface consists of tarmac.
- There are 3 designated Blue Badge parking bays available.
- The Blue Badge bays are signposted but have no markings.
- The nearest designated bay is 10m from the courtyard entrance.
- The most accessible route from the Blue Badge parking has slight ramps or slopes and uneven surfaces.
- Visitors can also use the main car park.
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Charges and Restrictions
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- This car park is for Blue Badge holders only.
- Parking is free for Blue Badge holders.
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Drop-off Point
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- There is a designated drop-off point available.
- The designated drop-off point is located opposite the parking area.
- This is a Shuttle drop off point in this area.
Toilet and Changing Facilities
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Toilet Facilities
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- There are 4 toilets with adaptations.
- Toilets with adaptations are located next to the courtyard parking, courtyard entrance, Harewood and Education Suites.
- The transfer space varies between left and right in the toilets with adaptations.
- Ambulant toilet facilities are located on the ground floor of the courtyard complex, below the Education Suite.
- The male and female step-free toilet facilities are located at the courtyard entrance and the Harewood Suite.
- The male and female toilet facilities are located next to the courtyard parking.
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Changing Places and Changing Facilities
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- Parent and baby changing facilities are located in the toilets with adaptation near the courtyard parking and courtyard entrance.
Toilet with Adaptations (Courtyard Parking - Left Hand Transfer)
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Location and Access
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- The toilet surveyed is located near the courtyard parking area.
- The distance from the courtyard parking area is 5m.
- The most accessible route to the toilet has step-free level access, uneven surfaces and doors permanently held open.
- There is step-free level access into the facility.
- There is pictorial and written text signage on or near the door.
- The door opens inwards and has a medium visual contrast.
- The door is easy to open.
- The width of the door opening is 102cm.
- The door has a locking handle.
- Internally the door has a low visual contrast.
- There is a grab rail on the internal door with a medium visual contrast.
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Dimensions and Features
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- The dimensions of the cubicle are 155cm (width) x 300cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is a lateral transfer space to the left as you face the toilet, however it is obstructed.
- The lateral transfer space is 83cm (from the side of the toilet pan).
- There is a lever flush on the transfer side.
- There is a horizontal grab rail on the non-transfer side.
- The horizontal grab rail has a high visual contrast.
- There is a vertical grab rail on the transfer side.
- The vertical grab rail has a high visual contrast.
- There is a dropdown rail on the transfer side.
- The dropdown rail has a high visual contrast.
- The toilet seat is 48cm from the floor.
- The toilet seat has a low visual contrast.
- There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
- The toilet roll holder has a low visual contrast.
- The toilet roll holder is 100cm from the floor.
- The wash basin and taps can be reached when seated on the toilet.
- The wash basin is 74cm from the floor.
- The wash basin has a lever mixer tap.
- The vertical grab rail is on the left as you face the wash basin.
- The wash basin grab rail has a high visual contrast.
- There is a wall mounted soap dispenser which can be reached when seated on the toilet.
- The soap dispenser has a medium visual contrast.
- The soap dispenser is 112cm from the floor.
- There is not a towel dispenser.
- There is a wall mounted hand dryer.
- The hand dryer has a medium visual contrast.
- The hand dryer is 98cm from the floor.
- There is no emergency alarm.
- There is a mirror.
- There is no shelf.
- The cubicle has a waste bin, a nappy/incontinence items bin and a sanitary bin.
- There is one coat hook.
- The coat hook is 110cm from the floor.
- The height of the baby change facility when in use is 110cm.
- The walls and floor have a medium visual contrast.
- Lighting levels were even at the time of the survey, with unshaded light sources.
Access Point (Courtyard)
- This access point is located opposite the courtyard parking area.
- The approach to the access point has uneven surfaces.
- The access point is not clearly signed.
- There is step-free access via slope.
- The slope gradient varies between slight and steep.
- There are double manual gates.
- The doors are permanently held open.
- The width of the opening is 300cm.
- The gates have a high visual contrast.
- There is step-free level access as you enter.
Toilet with Adaptations (Courtyard Entrance - Right Hand Transfer)
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Location and Access
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- The toilet surveyed is located to the left side, after entering the courtyard.
- The distance from the courtyard entrance is 10m.
- The most accessible route to the toilet has step-free level access, uneven surfaces, manual doors and doors permanently held open.
- There is step-free level access into the facility.
- There is pictorial signage on or near the door.
- The door opens outwards and has a low visual contrast.
- The door is easy to open.
- The width of the door opening is 82cm.
- The door has a twist lock.
- Internally the door has a low visual contrast.
- There is a grab rail on the internal door with a low visual contrast.
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Dimensions and Features
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- The dimensions of the cubicle are 141cm (width) x 285cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is a lateral transfer space to the right as you face the toilet.
- The lateral transfer space is 80cm (from the side of the toilet pan).
- There is a spatula flush on the transfer side.
- There is a horizontal grab rail on the non-transfer side.
- The horizontal grab rail has a low visual contrast.
- There is a vertical grab rail on the transfer side.
- The vertical grab rail has a low visual contrast.
- There is a dropdown rail on the transfer side.
- The dropdown rail has a low visual contrast.
- The toilet seat is 48cm from the floor.
- The toilet seat has a low visual contrast.
- There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
- The toilet roll holder has a low visual contrast.
- The toilet roll holder is 105cm from the floor.
- The wash basin and taps can be reached when seated on the toilet.
- The wash basin is 72cm from the floor.
- The wash basin has a lever mixer tap.
- The vertical grab rails are on both sides of the wash basin.
- The wash basin grab rails have a low visual contrast.
- There is a wall mounted soap dispenser which can be reached when seated on the toilet.
- The soap dispenser has a medium visual contrast.
- The soap dispenser is 78cm from the floor.
- There is not a towel dispenser.
- There is a wall mounted hand dryer.
- The hand dryer has a medium visual contrast.
- The hand dryer is 90cm from the floor.
- There is a pull cord emergency alarm, however it is not within 10cm from the floor.
- There is a mirror.
- There is no shelf.
- The cubicle has a sanitary bin and a pedal bin.
- There are no coat hooks.
- The walls and floor have a high visual contrast.
- Lighting levels were even at the time of the survey.
Parent and Baby Room / Feeding Room (Courtyard Entrance)
- The room surveyed is located to the left, after entering the courtyard.
- The distance from the courtyard entrance is 10m.
- The most accessible route to the room has step-free level access, uneven surfaces, manual doors and doors permanently held open.
- There is step-free level access into the room.
- There is pictorial signage on or near the door.
- The door opens inwards and has a low visual contrast.
- The door requires effort to open.
- The width of the door opening is 85cm.
- Internally the door has a low visual contrast.
- The height of the baby change facility when in use is 91cm.
- There is a wash basin, a hand dryer and a paper towel dispenser in the room.
- The wash basin has a twist/turn tap.
- The room has a nappy/incontinence items bin.
- Seating available in the room includes: chairs without armrests.
- The walls and floor have a high visual contrast.
- Lighting levels were even at the time of the survey.
- There is a coin-operated, nappy vending machine in this room.
Entrance (Courtyard Shop)
- This entrance is located on the right side of the entrance arch.
- The approach to the entrance has uneven surfaces.
- The entrance area is clearly signed.
- There is a canopy or recess which provides weather protection at the entrance.
- There is step-free level access at the entrance.
- There are double manual doors at this entrance.
- The door has a locked extension leaf.
- The locked extension leaf can be opened on request.
- The door opens away from you.
- The door is easy to open.
- The width of the opening is 74cm.
- There is a small lip on the threshold of the opening.
- The door has a medium visual contrast.
Shop (Courtyard Shop)
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Getting Around
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- There is step-free level access throughout all areas.
- Access throughout may include uneven surfaces and narrow aisles (less than 120cm).
- The majority of main aisle widths are between 120cm - 150cm.
- The visual contrast between the shelving and floor varies between low and high.
- There may be background noise.
- Lighting levels were even at the time of the survey.
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Payment
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- The checkout area is located to the right, after entering.
- There is step-free level access to the checkout area.
- The venue has a payment counter.
- The height of the payment counter is 92cm.
- There is not a lowered section at the counter.
- The counter has patterned/distracting backgrounds.
- There is not a hearing assistance system.
- Lighting levels were even at the time of the survey.
- There is an internal access door leading to the second-hand book shop with an opening width of 77cm.
Entrance (Second Hand Bookshop)
- This entrance is located to the left side of the courtyard.
- The approach to the entrance has uneven surfaces.
- The entrance area is clearly signed.
- There is a canopy or recess which provides weather protection at the entrance.
- There is step-free level access at the entrance.
- There is a single manual door at this entrance.
- The door opens towards you.
- The door is easy to open.
- The width of the opening is 90cm.
- There is a small lip on the threshold of the opening.
- The door has a high visual contrast.
- There is step-free level access as you enter.
Shop (Second Hand Bookshop)
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Getting Around
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- There is step-free level access throughout all areas.
- Access throughout may include narrow aisles (less than 120cm).
- The majority of main aisle widths are under 120cm.
- The visual contrast between the shelving and floor varies between low and high.
- There is no (or very little) background noise.
- Seating available on this floor includes: chairs without armrests and sofas.
- Lighting levels were even at the time of the survey.
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Payment
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- The checkout area is located to the left, after entering.
- There is step-free level access to the checkout area.
- The venue has a payment counter.
- The height of the payment counter is 87cm.
- There is not a lowered section at the counter.
- The counter has patterned/distracting backgrounds.
- There is not a hearing assistance system.
- Lighting levels were even at the time of the survey.
- There is an internal access door leading to the Courtyard Shop with an opening width of 77cm.
Eating and Drinking (Courtyard Café)
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Location and Access
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- The café is located to the far right corner of the courtyard.
- The most accessible route has step-free level access, uneven surfaces, manual doors and doors permanently held open.
- There is step-free level access into this area.
- There are double manual doors with a medium visual contrast.
- The doors are permanently held open.
- The width of the opening is 108cm.
- Exterior doors may be closed depending on the weather.
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Service
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- This area has a counter where food and drink can be ordered and colleagues who can provide assistance with ordering.
- Full table service is available on request only.
- Menus are wall-mounted, available on a board and displayed on the counter.
- The following dietary requirements can be catered for: gluten free, dairy free, lactose free, nut allergy, vegetarian and vegan.
- The following are available: drinking straws, takeaway cups and takeaway cutlery.
- There is not a hearing assistance system.
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Order and Payment
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- The payment counter was surveyed.
- The counter is located to the right side of the café.
- There is step-free level access to the counter.
- The height of the counter is 91cm.
- There is not a lowered section at the counter.
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Seating Area
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- There is step-free level access throughout the seating area.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- The flooring is shiny.
- The walls and floor have a high visual contrast.
- Seating available in this area includes: chairs without armrests.
- Furniture available in this area includes: tables.
- The surface height of the tables is suitable for wheelchair users.
- The clear height under the tables is not suitable for wheelchair users.
- There may be background noise in this area.
- Lighting levels were even at the time of the survey.
- There is an alternative entrance from the vestibule leading to the Harewood Suite.
Area (Visitor Information and Café Overflow)
- This area is located on the left side of the courtyard complex.
- There is written text signage on or near the door.
- There is step-free level access into this area.
- There are double manual doors with a medium visual contrast.
- The doors are permanently held open.
- The width of the opening is 110cm.
- Services available in this area include: visitor Information and overflow seating for the café.
- There is step-free level access throughout the area.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- Some flooring is shiny.
- The walls and floor have a high visual contrast.
- Seating available in this area includes: benches.
- Furniture available in this area includes: tables.
- The surface heights are suitable for wheelchair users.
- The clear underside space of the surfaces is suitable for wheelchair users.
- There is not a hearing assistance system.
- There may be background noise in this area.
- Lighting levels were even at the time of the survey.
- The café overflow area can be sectioned off with large sliding doors.
Counter (Visitor Information)
- The counter is located to the left after entering.
- The distance from the entrance door is 5m.
- There is step-free level access to the counter.
- The height of the counter is 91cm.
- There is not a lowered section at the counter.
- The counter has patterned/distracting backgrounds.
- There is not a hearing assistance system.
- There is no (or very little) background noise in this area.
- Lighting levels were even at the time of the survey.
- There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
- There is space for an assistance dog to rest in the seating area.
- Seating available in this area includes: chairs without armrests.
- Furniture available in this area includes: tables.
Seating Area (Central Courtyard)
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Location and Access
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- There is seating throughout the centre, and around the sides of the courtyard complex.
- The most accessible route has step-free level access and uneven surfaces.
- There is step-free access via slope into this area.
- The slope gradient varies between slight and steep.
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Seating Area
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- The seating area is uncovered.
- There is step-free level access throughout the seating area.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- Seating available in this area includes: chairs with armrests.
- Furniture available in this area includes: tables.
- The surface height of the tables is suitable for wheelchair users.
- The clear height under the tables is suitable for wheelchair users.
- There is background noise in this area which varies depending on the function/event.
Lift (Harewood Suite)
- The lift surveyed is located inside the entrance door, leading to the Harewood Suite.
- The distance from the entrance is 6m.
- The most accessible route to the lift has step-free level access, uneven surfaces, manual doors and doors permanently held open.
- The courtyard ground floor and Harewood Suite are accessed by this lift.
- The lift door has a high visual contrast.
- The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
- The external lift control buttons have tactile markings, Braille markings and a low visual contrast.
- All of the external lift controls are at a suitable height for a wheelchair user.
- The lift door opening width is 90cm.
- The internal dimensions of the lift are 110cm (width) x 150cm (depth).
- The internal lift control buttons have tactile markings, Braille markings and a low visual contrast.
- All of the internal lift controls are at a suitable height for a wheelchair user.
- Internally the lift has: an audible announcer.
- Lighting levels were even at the time of the survey.
Stairs (Harewood Suite)
- The stairs surveyed are located ahead, and to the left after entering.
- The courtyard ground floor and Harewood Suite can be accessed by these stairs.
- There are 20+ steps between floors.
- The steps are unmarked and have a handrail on the right going up.
- The handrail is easy to grip.
- The handrail covers the flight of stairs throughout its length.
- The handrail does not extend horizontally beyond the first and last step.
- The height of the steps is not between 15cm and 18cm.
- The height of the highest step is 22cm.
- The depth of the steps is not between 30cm and 45cm.
- Lighting levels were even at the time of the survey.
Room (Harewood Suite)
- The room is located on the first floor of the courtyard complex.
- The distance from the lift is 15m.
- The most accessible route to the room has step-free level access, a lift and manual doors.
- There is written text signage on or near the door.
- There is step-free level access into the room.
- There is a single manual door with a low visual contrast.
- The door opens towards you.
- The door is easy to open.
- The width of the opening is 106cm.
- There is step-free level access throughout the room.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- Seating available in the room includes: chairs without armrests.
- Furniture available in the room includes: tables.
- Some surface heights are suitable for wheelchair users.
- The clear underside space of some surfaces is suitable for wheelchair users.
- There is not a hearing assistance system.
- Additional facilities/services include: a television with subtitles.
- There is background noise in this area which varies depending on the function/event.
- Lighting levels were even at the time of the survey.
Toilet with Adaptations (Harewood Suite - Right Hand Transfer)
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Location and Access
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- The toilet surveyed is located on the first floor of the courtyard complex.
- The distance from the lift is 4m.
- The most accessible route to the toilet has step-free level access, a lift and manual doors.
- There is step-free level access into the facility.
- There is pictorial signage on or near the door.
- The door opens outwards and has a low visual contrast.
- The door is easy to open.
- The width of the door opening is 87cm.
- The door has a twist lock.
- Internally the door has a low visual contrast.
- There is a grab rail on the internal door with a low visual contrast.
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Dimensions and Features
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- The dimensions of the cubicle are 177cm (width) x 217cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is a lateral transfer space to the right as you face the toilet.
- The lateral transfer space is 99cm (from the side of the toilet pan).
- There is a spatula flush on the transfer side.
- There is a horizontal grab rail on the non-transfer side.
- The horizontal grab rail has a low visual contrast.
- There is a vertical grab rail on the transfer side.
- The vertical grab rail has a low visual contrast.
- There is a dropdown rail on the transfer side.
- The dropdown rail has a low visual contrast.
- The toilet seat is 48cm from the floor.
- The toilet seat has a low visual contrast.
- There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
- The toilet roll holder has a low visual contrast.
- The toilet roll holder is 110cm from the floor.
- The wash basin and taps can be reached when seated on the toilet.
- The wash basin is 70cm from the floor.
- The wash basin has a lever mixer tap.
- The vertical grab rails are on both sides of the wash basin.
- The wash basin grab rails have a low visual contrast.
- There is a wall mounted soap dispenser which can be reached when seated on the toilet.
- The soap dispenser has a medium visual contrast.
- The soap dispenser is 82cm from the floor.
- There is not a towel dispenser.
- There is a wall mounted hand dryer.
- The hand dryer has a medium visual contrast.
- The hand dryer is 88cm from the floor.
- There is no emergency alarm.
- There is a mirror.
- There is no shelf.
- The cubicle has a waste bin and a sanitary bin.
- There is one coat hook.
- The coat hook is 152cm from the floor.
- The walls and floor have a high visual contrast.
- Lighting levels were even at the time of the survey.
Lift (Education Suite)
- The lift surveyed is located inside the entrance door, leading to the Education Suite.
- The distance from the entrance door is 3m.
- The most accessible route to the lift has step-free level access, uneven surfaces and manual doors.
- The courtyard ground floor and Education Suite are accessed by this lift.
- The lift door has a high visual contrast.
- The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
- The external lift control buttons have tactile markings, Braille markings and a low visual contrast.
- All of the external lift controls are at a suitable height for a wheelchair user.
- The lift door opening width is 80cm.
- The internal dimensions of the lift are 110cm (width) x 150cm (depth).
- The internal lift control buttons have tactile markings, Braille markings and a low visual contrast.
- All of the internal lift controls are at a suitable height for a wheelchair user.
- Internally the lift has: a mirror to aid reversing and an audible announcer.
- Lighting levels were even at the time of the survey.
Stairs (Education Suite)
- The stairs surveyed are located ahead and to the right after entering.
- The courtyard ground floor and Education Suite can be accessed by these stairs.
- There are 20+ steps between floors.
- The steps are unmarked and have a handrail on the left going down.
- The handrail is easy to grip.
- The handrail does not cover the flight of stairs throughout its length.
- The handrail does not extend horizontally beyond the first and last step.
- The height of the steps is not between 15cm and 18cm.
- The height of the highest step is 20cm.
- The depth of the steps is not between 30cm and 45cm.
- Lighting levels were even at the time of the survey.
Room (Education Suite)
- The room is located on the first floor of the courtyard complex.
- The distance from the lift is 6m.
- The most accessible route to the room has step-free level access, a lift and manual doors.
- There is written text signage on or near the door.
- There is step-free level access into the room.
- There is a single manual door with a low visual contrast.
- The door opens towards you.
- The door is easy to open.
- The width of the opening is 85cm.
- There is step-free level access throughout the room.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- The flooring is shiny.
- The walls and floor have a medium visual contrast.
- Seating available in the room includes: chairs without armrests.
- Furniture available in the room includes: tables.
- The surface heights are suitable for wheelchair users.
- The clear underside space of the surfaces is not suitable for wheelchair users.
- There is not a hearing assistance system.
- Additional facilities/services include: a flashing fire alarm and a wash basin.
- There is background noise in this area which varies depending on the function/event.
- Lighting levels were even at the time of the survey.
- There is a small area off this room with wash basins.
Toilet with Adaptations (Education Suite - Right Hand Transfer)
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Location and Access
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- The toilet surveyed is located on the ground floor of the courtyard complex, below the Education Suite.
- The distance from the courtyard parking is 25m.
- The most accessible route to the toilet has slight ramps or slopes, uneven surfaces, manual doors and doors permanently held open.
- There is step-free level access into the facility.
- There is pictorial signage on or near the door.
- The door opens outwards and has a medium visual contrast.
- The door is easy to open.
- The width of the door opening is 80cm.
- The door has a twist lock.
- Internally the door has a medium visual contrast.
- There is a grab rail on the internal door with a medium visual contrast.
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Dimensions and Features
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- The dimensions of the cubicle are 135cm (width) x 250cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is a lateral transfer space to the right as you face the toilet.
- The lateral transfer space is 66cm (from the side of the toilet pan).
- There is a spatula flush on the transfer side.
- There is a horizontal grab rail on the non-transfer side.
- The horizontal grab rail has a low visual contrast.
- There is a vertical grab rail on the transfer side.
- The vertical grab rail has a low visual contrast.
- There is a dropdown rail on the transfer side.
- The dropdown rail has a low visual contrast.
- The toilet seat is 48cm from the floor.
- The toilet seat has a low visual contrast.
- There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
- The toilet roll holder has a low visual contrast.
- The toilet roll holder is 100cm from the floor.
- The wash basin and taps can be reached when seated on the toilet.
- The wash basin is 72cm from the floor.
- The wash basin has a lever mixer tap.
- The vertical grab rails are on both sides of the wash basin.
- The wash basin grab rails have a low visual contrast.
- There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
- The soap dispenser has a medium visual contrast.
- The soap dispenser is 78cm from the floor.
- There is not a towel dispenser.
- There is a wall mounted hand dryer.
- The hand dryer has a medium visual contrast.
- The hand dryer is 90cm from the floor.
- There is no emergency alarm.
- There is a mirror.
- There is no shelf.
- The cubicle has a waste bin and a sanitary bin.
- There is one coat hook.
- The coat hook is 172cm from the floor.
- The walls and floor have a high visual contrast.
- Lighting levels were even at the time of the survey.
