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Harewood House - The Ferry, Lakeside and Outdoor Spaces

Harewood, Leeds, Yorkshire, LS17 9LG

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Access Guide

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Overview

Access To (Shuttle Bus Service)

  • There is a mobility assistance shuttle service across the Harewood House estate. The shuttles are wheelchair, pram and pushchair accessible and can provide drop-offs to/from the entrance gate, main house, church, courtyard, car parking and the ferry.
  • The most accessible route has a steep ramp or slope and automatic doors.
  • The ramp has a steep gradient.
  • The ramp is between 75cm and 150cm wide with no handrails.
  • There are double manual doors which are permanently held open.
  • The width of the opening is 110cm.
  • Companions sit next to you and in front of you.
    There is a colleague available for assistance.
    There is space for an assistance dog to rest.

Access To (Ferry)

  • The ferry can be reached by shuttle bus, or on foot.
  • The distance from the lakeside shuttle stop is 40m.
  • The most accessible route has steep ramps or slopes, uneven surfaces, doors permanently held open and manual gates.
  • The slope gradient varies between slight and steep.
  • There is step-free access via a portable ramp to get on the ferry.
  • The ramp has a steep gradient.
  • The ramp is between 75cm and 150cm wide with handrails on both sides.
  • There is a single manual gate which opens towards you.
  • The width of the opening is 105cm.
  • The door has a high visual contrast.
  • A volunteer will assist all passengers accessing the ferry, and control the opening of the gates and doors.

Seating Area (Ferry)

  • Location and Access View
    • The ferry is a 10 minute journey across the lake, giving quicker access to the Bothy and Walled Garden.
    • The most accessible route has steep ramps or slopes, uneven surfaces and doors permanently held open.
    • There are double manual doors with a high visual contrast.
    • The doors are permanently held open.
    • The width of the opening is 95cm.
  • Seating Area View
    • There is step-free level access throughout the seating area.
    • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is space for an assistance dog to rest.
    • The walls and floor have a high visual contrast.
    • Some flooring is shiny.
    • Seating available in this area includes: benches.
    • The chairs are fixed.
    • There may be background noise in this area.
    • Lighting levels vary due to the use of large glazed walls.

Access To (Bothy Teahouse)

  • The Bothy Teahouse can be reached via the ferry or on foot.
  • The distance from the ferry is 60m.
  • The most accessible route has slight ramps or slopes and uneven surfaces.

Eating and Drinking (Bothy Teahouse)

  • Location and Access View
    • This facility comprises a refreshment service window, with external seating overlooking the lake.
    • The most accessible route has slight ramps or slopes, a step and uneven surfaces.
  • Service View
    • This area has a counter where food and drink can be ordered and colleagues who can provide assistance with ordering.
    • Full table service is available on request only.
    • Menus are wall-mounted and available on a board.
    • The following dietary requirements can be catered for: gluten free, dairy free, lactose free, nut allergy, vegetarian and vegan.
    • The following are available: drinking straws, takeaway cups and takeaway cutlery.
    • There is not a hearing assistance system.
  • Order and Payment View
    • The service counter was surveyed.
    • The counter is located to the left of the ramp leading into the Bothy.
    • There is stepped access to the counter.
    • There is 1 step with no handrails.
    • The step is unmarked.
    • The height of the step is not between 15cm and 18cm.
    • The height of the highest step is 25cm.
    • The depth of the steps is between 30cm and 45cm.
    • The step is immediately below the service window.
    • The height of the counter is 110cm.
    • There is not a lowered section at the counter.
    • The counter has windows.
  • Seating Area View
    • The seating area is uncovered.
    • There is step-free level access throughout the majority of areas.
    • The following areas have step-free access via ramps or slopes: some of the seating areas.
    • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is space for an assistance dog to rest.
    • Furniture available in this area includes: picnic tables.
    • The surface height of the tables is not suitable for wheelchair users.
    • The clear height under the tables is not suitable for wheelchair users.
    • There may be background noise in this area.

Toilet with Adaptations (The Bothy - Left Hand Transfer)

  • Location and Access View
    • The toilet surveyed is located next to the Bothy Teahouse.
    • The distance from the Bothy entrance is 3m.
    • The most accessible route to the toilet has steep ramps or slopes, manual doors and doors permanently held open.
    • There is step-free level access into the facility.
    • There is pictorial signage on or near the door.
    • The door opens outwards and has a low visual contrast.
    • The door is easy to open.
    • The width of the door opening is 80cm.
    • The door has a locking handle.
    • Internally the door has a low visual contrast.
    • There is a grab rail on the internal door with a low visual contrast.
  • Dimensions and Features View
    • The dimensions of the cubicle are 150cm (width) x 220cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is a lateral transfer space to the left as you face the toilet.
    • The lateral transfer space is 90cm (from the side of the toilet pan).
    • There is a push button flush on the non-transfer side.
    • There is a horizontal grab rail on the non-transfer side.
    • The horizontal grab rail has a low visual contrast.
    • There is a vertical grab rail on the transfer side.
    • The vertical grab rail has a low visual contrast.
    • There is a dropdown rail on the transfer side.
    • The dropdown rail has a low visual contrast.
    • The toilet seat is 48cm from the floor.
    • The toilet seat has a low visual contrast.
    • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
    • The toilet roll holder has a low visual contrast.
    • The toilet roll holder is 106cm from the floor.
    • The wash basin and taps can be reached when seated on the toilet.
    • The wash basin is 71cm from the floor.
    • The wash basin has a lever tap.
    • The vertical grab rails are on both sides of the wash basin.
    • The wash basin grab rails have a low visual contrast.
    • There is a wall mounted soap dispenser which can be reached when seated on the toilet.
    • The soap dispenser has a low visual contrast.
    • The soap dispenser is 77cm from the floor.
    • There is not a towel dispenser.
    • There is a wall mounted hand dryer.
    • The hand dryer has a high visual contrast.
    • The hand dryer is 90cm from the floor.
    • There is a pull cord emergency alarm within 10cm from the floor.
    • There is no mirror.
    • There is no shelf.
    • The cubicle has a sanitary bin.
    • There are no coat hooks.
    • The walls and floor have a high visual contrast.
    • Lighting levels were even at the time of the survey.

Stairs

  • The stairs surveyed are located to the left after entering.
  • There is a single manual door to access the stairwell.
  • The ground floor and the Bothy Room can be accessed by these stairs.
  • There are 16 steps between floors.
  • The steps are unmarked and have a handrail on the left going up.
  • The handrail is easy to grip.
  • The handrail covers the flight of stairs throughout its length.
  • The handrail does not extend horizontally beyond the first and last step.
  • The height of the steps is not between 15cm and 18cm.
  • The height of the highest step is 20cm.
  • The depth of the steps is not between 30cm and 45cm.
  • Lighting levels were even at the time of the survey.

Room (The Bothy Room)

  • The room is located on the first floor.
  • The distance from the entrance is 15m.
  • The most accessible route to the room has steep ramps or slopes, uneven surfaces, steps and manual doors.
  • There is written text signage on or near the door.
  • There is step-free level access into the room.
  • There is a single manual door with a low visual contrast.
  • The door opens away from you.
  • The door is easy to open.
  • The width of the opening is 81cm.
  • There is step-free level access throughout the room.
  • There is space for an assistance dog to rest.
  • The walls and floor have a high visual contrast.
  • Seating available in the room includes: chairs without armrests.
  • Furniture available in the room includes: tables.
  • The surface heights are not suitable for wheelchair users.
  • The clear underside space of the surfaces is not suitable for wheelchair users.
  • There is not a hearing assistance system.
  • There is background noise in this area which varies depending on the function/event.
  • Lighting levels were even at the time of the survey.

Outdoor Spaces (Walled Garden)

  • The following is available in this area: gardens.
  • Outdoor areas consist of grass and paving slabs.
  • There are footpaths in some areas.
  • The majority of the paths are wide enough for wheelchair users.
  • There is step-free level access throughout the majority of areas.
  • The following areas have step-free access via ramps or slopes: some outer areas of the garden.
  • There are some seats situated along the paths for people to rest.
  • The paths have uneven surfaces.

Outdoor Spaces (Himalayan Garden)

  • The following is available in this area: woodland and formal gardens.
  • Outdoor areas consist of grass, gravel, uncompacted earth and decking.
  • There are footpaths throughout.
  • The majority of the paths are wide enough for wheelchair users.
  • There is step-free level access throughout the majority of areas.
  • The following areas have step-free access via ramps or slopes: some of the bridges, higher and lower levels in the garden.
  • The following areas have stepped access: stepping stones across the lake.
  • There are seats situated along the paths for people to rest.
  • The paths have narrow gaps and uneven surfaces.

Outdoor Spaces (Lakeside Garden)

  • The following is available in this area: woodland and gardens.
  • Outdoor areas consist of block paving, gravel and uncompacted earth.
  • There are footpaths throughout.
  • The majority of the paths are wide enough for wheelchair users.
  • There is step-free level access throughout the majority of areas.
  • The following areas have step-free access via ramps or slopes: some of the higher and lower levels in the garden.
  • There are seats situated along the paths for people to rest.
  • The paths have uneven surfaces.

Outdoor Spaces (Sun Side and West Garden)

  • The following is available in this area: woodland, formal gardens and farmland.
  • Outdoor areas consist of grass, gravel and compact earth.
  • There are footpaths throughout.
  • The majority of the paths are wide enough for wheelchair users.
  • There is step-free level access throughout the majority of areas.
  • The following areas have step-free access via ramps or slopes: some upper and lower areas of the garden.
  • There are some seats situated along the paths for people to rest.
  • The paths have gates and uneven surfaces.

Outdoor Spaces (Terrace Garden)

  • The following is available in this area: formal gardens.
  • Outdoor areas consist of grass, gravel and loose stones.
  • There are footpaths throughout.
  • The majority of the paths are wide enough for wheelchair users.
  • There is step-free level access throughout the majority of areas.
  • The following areas have step-free access via ramps or slopes: some areas of the garden.
  • The following areas have stepped access: down to the Archery Border.
  • There are seats situated along the paths for people to rest.
  • The paths have uneven surfaces.

Outdoor Spaces (Archery Border)

  • The following is available in this area: formal gardens.
  • Outdoor areas consist of grass.
  • There are footpaths throughout.
  • The majority of the paths are wide enough for wheelchair users.
  • There is step-free level access throughout the majority of areas.
  • The following areas have step-free access via ramps or slopes: some areas of the garden.
  • The following areas have stepped access: up to the Terrace Garden.
  • There are some seats situated along the paths for people to rest.
  • The paths have uneven surfaces.

Outdoor Spaces (North Front, Sylvascope and Woodland Wonderland)

  • The following is available in this area: woodland, gardens, farmland and open countryside.
  • Outdoor areas consist of concrete or tarmac, wood bark, grass, compact earth and loose stones.
  • There are footpaths throughout.
  • The majority of the paths are wide enough for wheelchair users.
  • There is step-free level access throughout the majority of areas.
  • The following areas have step-free access via ramps or slopes: some of the higher level paths.
  • There are seats situated along the paths for people to rest.
  • The paths have gates and uneven surfaces.

Access To (All Saints Church)

  • The church is located off Harewood Approach, and accessible by shuttle bus or on foot.
  • The distance from the shuttle stop is 30m.
  • The most accessible route has step-free level access and uneven surfaces.
  • There is written text signage on or near the entrance.
  • There is step-free level access into the church.
  • There is a single manual door which is permanently held open.
  • One of the doors was locked at the time of the survey.
  • The locked door can be opened on request.
  • The door requires effort to open.
  • The width of the opening is 70cm.
  • The doors have a medium visual contrast.

Toilet with Adaptations (All Saints Church - Right Hand Transfer)

  • Location and Access View
    • The toilet surveyed is located past the shuttle drop-off point, on the right side.
    • The distance from the shuttle drop-off point is 30m.
    • The most accessible route to the toilet has a slight ramp or slope, uneven surfaces and manual doors.
    • There is step-free level access into the facility.
    • There is a 2cm lip at the bottom of the ramp.
    • There is written text signage on or near the door.
    • The door opens inwards and has a low visual contrast.
    • The door is easy to open.
    • The width of the door opening is 80cm.
    • The door has a twist lock.
    • Internally the door has a low visual contrast.
    • There is not a grab rail on the internal door.
  • Dimensions and Features View
    • The dimensions of the cubicle are 244cm (width) x 168cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is a lateral transfer space to the right as you face the toilet, however it is obstructed.
    • The lateral transfer space is 185cm (from the side of the toilet pan).
    • There is a push button flush on top of the cistern.
    • There is a horizontal grab rail on the non-transfer side.
    • The horizontal grab rail has a low visual contrast.
    • There is no vertical grab rail for the toilet.
    • There is a dropdown rail on the transfer side.
    • The dropdown rail has a low visual contrast.
    • The toilet seat is 42cm from the floor.
    • The toilet seat has a low visual contrast.
    • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
    • The toilet roll holder has a low visual contrast.
    • The toilet roll holder is 82cm from the floor.
    • The wash basin and taps cannot be reached when seated on the toilet.
    • The wash basin is 82cm from the floor.
    • The wash basin has a lever tap.
    • There are no vertical grab rails at the wash basin.
    • There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
    • The soap dispenser has a medium visual contrast.
    • The soap dispenser is 92cm from the floor.
    • There is a wall mounted towel dispenser which cannot be reached when seated on the toilet.
    • The towel dispenser has a low visual contrast.
    • The towel dispenser is 90cm from the floor.
    • There is not a hand dryer.
    • There is no emergency alarm.
    • There is no mirror.
    • There is no shelf.
    • The cubicle has a waste bin and a sanitary bin.
    • There are no coat hooks.
    • The height of the baby change facility when in use is 92cm.
    • The walls and floor have a high visual contrast.
    • Lighting levels were even at the time of the survey.
    • There is second toilet with adaptations, with a left hand transfer, next door to this one.