You are on Related Access Guides (Getting to the Airport and Parking). Skip to the next section.

Related Access Guides (Getting to the Airport and Parking)

• To view other AccessAble Detailed Access Guides that are related to this one please use the links below.
• Getting to the Airport and Parking link (new tab) - click here.
• Prestwick International Airport Station link (new tab) - click here.
• Car Park 1 to Terminal link (new tab) - click here.
• Car Park 3 to Terminal link (new tab) - click here.
• Airport Side Bus Stop to Terminal link (new tab) - click here.

You are on Entrance (Check-in Hall). Skip to the next section.

Entrance (Check-in Hall)

• This entrance is located at the front of the building.
• There is step-free access via a slope at the entrance.
• The slight slope is over 150cm wide, with no handrails.
• The entrance area is not clearly signed.
• There is a canopy or recess which provides weather protection at this entrance.
• There are no help points available.
• There are double manual doors which are permanently open.
• The width of the opening is 153cm.
• The doors have a low visual contrast.
• There is a second set of automatic doors which opens by sliding.
• The width of the opening is 166cm.
• The second doors have a low visual contrast.
• There is step-free level access as you enter the entrance.

You are on Entrance (Check-in Hall, by WHSmith). Skip to the next section.

Entrance (Check-in Hall, by WHSmith)

• This entrance is located at the front of the building, to the right.
• There is step-free level access at the entrance.
• The entrance area is not clearly signed.
• There is a canopy or recess which provides weather protection at this entrance.
• There are no help points available.
• There are double manual doors which are permanently open.
• The width of the opening is 157cm.
• The doors have a low visual contrast.
• There is a second set of automatic doors which opens by sliding.
• The width of the opening is 145cm.
• The second doors have a low visual contrast.
• There is step-free level access as you enter the entrance.

You are on Entrance (Train Station Walkway - First Floor). Skip to the next section.

Entrance (Train Station Walkway - First Floor)

• This entrance is located on the link bridge from the railway station, northbound bus stop and Car Park 3.
• There is step-free access via a slope at the entrance.
• The slight slope is over 150cm wide, with no handrails.
• The entrance area is clearly signed.
• There are no help points available.
• There are double automatic doors which open away from you.
• The width of the opening is 141cm.
• The doors have a high visual contrast.
• There is step-free access via a slope as you enter the entrance.
• There is a slight slope over 150cm wide beyond the entrance, with handrails on both sides.
• There is a further slight slope down to the left beyond the entrance, which leads to the lift walkway.

You are on Escalator (Train Station Walkway). Skip to the next section.

Escalator (Train Station Walkway)

• The escalator is located ahead from the railway station walkway link bridge entrance, to the left of the check-in hall.
• The floors which are accessible by escalator are the first and ground floors.
• The escalator goes both up and down.
• The escalator steps are clearly marked.
• The foot (bottom) and head (top) of the escalator are clearly marked.
• Lighting levels are bright.

You are on Toilet and Changing Facilities. Skip to the next section.

Toilet and Changing Facilities

• There are 2 toilets with adaptations.
• Toilets with adaptations are located on the first floor near the lift and stairs, just inside the entrances to the female and male toilets.
• All toilets with adaptations have a left hand transfer space.
• Step-free male and female toilet facilities are located on the first floor, near the lift and stairs.
• Step-free standard toilets which include facilities for ambulant disabled people are located on the first floor, near the lift and stairs.
• Parent and baby changing facilities are located on the first floor near the lift and stairs, just inside the entrances to the female and male toilets.
• There is a toilet with adaptations with left hand transfer space in the adjoining Arrivals area on the ground floor, behind the lift.
  There are also female and male standard toilets and baby changing facilities available. Please refer to the Arrivals guide for details.

You are on Toilet with Adaptations (First Floor - Male - Left Hand Transfer). Skip to the next section.

Toilet with Adaptations (First Floor - Male - Left Hand Transfer)

• This toilet is located on the first floor, near the stairs and lift.
• This toilet is approximately 15m from the lift.
• There is step-free level access into the toilet.
• There is pictorial signage on or near the door.
• The door to enter opens inwards and has a medium visual contrast with the surrounding walls.
• The width of the toilet door opening is 94cm.
• The door has a lever twist lock.
• Internally the door has a medium visual contrast.
• There is a grab rail on the internal door with a medium visual contrast.
• The dimensions of the cubicle are 152cm x 330cm and it does not have a 150cm x 150cm turning space.
• There is a lateral transfer space to the left of the seat but it is obstructed.
• The lateral transfer space is 82cm (from the side of the toilet pan to the wall).
• There is a spatula flush on the transfer side.
• There is a horizontal grab rail on the non transfer side.
• The horizontal grab rail has a medium visual contrast with the surrounding walls.
• There is no vertical grab rail for the toilet.
• There is a dropdown rail on the transfer side.
• The dropdown rail has a medium visual contrast with the surrounding walls.
• The toilet seat is 49cm from the floor.
• The toilet seat has a low visual contrast.
• The toilet does not have a padded backrest.
• There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
• The toilet roll holder has a medium visual contrast.
• The toilet roll holder is 100cm from the floor.
• The wash basin and taps can be reached when seated on the toilet.
• The wash basin is 73cm from the floor.
• The wash basin tap type is lever mixer.
• The vertical grab rails are on both sides of the wash basin.
• The vertical grab rails have a medium visual contrast with the surrounding walls.
• There is a wall mounted soap dispenser which can be reached when seated on the toilet.
• The soap dispenser has a medium visual contrast.
• The soap dispenser is 87cm from the floor.
• There is not a towel dispenser.
• There is a wall mounted hand dryer which requires hands to be inserted into the top.
• The hand dryer has a medium visual contrast.
• The hand dryer is 93cm from the floor.
• There is a pull cord emergency alarm at a recommended height (within 10cm from the floor).
• There is a mirror.
• There is no shelf.
• The cubicle has a waste bin and a nappy/incontinence items bin.
• There is one coat hook.
• The coat hook is 124cm from the floor.
• There is a low visual contrast between the walls and floor.
• Lighting levels are moderate to good.

You are on Toilet with Adaptations (First Floor - Female - Left Hand Transfer). Skip to the next section.

Toilet with Adaptations (First Floor - Female - Left Hand Transfer)

• This toilet is located on the first floor, near the stairs and lift.
• This toilet is approximately 30m from the lift.
• There is step-free level access into the toilet.
• There is pictorial signage on or near the door.
• The door to enter opens outwards and has a medium visual contrast with the surrounding walls.
• The width of the toilet door opening is 94cm.
• The door has a lever twist lock.
• Internally the door has a medium visual contrast.
• There is a grab rail on the internal door with a medium visual contrast.
• The dimensions of the cubicle are 184cm x 215cm and it has a turning space of at least 150cm x 150cm.
• There is a lateral transfer space to the left of the seat but it is obstructed.
• The lateral transfer space is 116cm (from the side of the toilet pan to the wall).
• There is a spatula flush on the transfer side.
• There is a horizontal grab rail on the non transfer side.
• The horizontal grab rail has a medium visual contrast with the surrounding walls.
• There is no vertical grab rail for the toilet.
• There is a dropdown rail on the transfer side.
• The dropdown rail has a medium visual contrast with the surrounding walls.
• The toilet seat is 49cm from the floor.
• The toilet seat has a low visual contrast.
• The toilet does not have a padded backrest.
• There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
• The toilet roll holder has a medium visual contrast.
• The toilet roll holder is 100cm from the floor.
• The wash basin and taps can be reached when seated on the toilet.
• The wash basin is 72cm from the floor.
• The wash basin tap type is lever mixer.
• The vertical grab rails are on both sides of the wash basin.
• The vertical grab rails have a medium visual contrast with the surrounding walls.
• There is a wall mounted soap dispenser which can be reached when seated on the toilet.
• The soap dispenser has a medium visual contrast.
• The soap dispenser is 86cm from the floor.
• There is not a towel dispenser.
• There is a wall mounted hand dryer which requires hands to be inserted into the top.
• The hand dryer has a medium visual contrast.
• The hand dryer is 91cm from the floor.
• There is a pull cord emergency alarm at a recommended height (within 10cm from the floor).
• There is a mirror.
• There is no shelf.
• The cubicle has a waste bin , a nappy/incontinence items bin and a sanitary bin.
• There is one coat hook.
• The coat hook is 122cm from the floor.
• There is a low visual contrast between the walls and floor.
• Lighting levels are moderate to good.

You are on Lift. Skip to the next section.

Lift

• The lift is located towards the rear of the terminal building.
• The floors which are accessible by the lift surveyed are the first and ground floors.
• The lift does have a recommended turning space (150cm x 150cm) in front of it.
• The lift door has a medium visual contrast.
• The external lift control buttons have a medium visual contrast and tactile markings.
• All of the external lift controls are at the recommended height (between 90cm - 120cm).
• The lift door opening width is 90cm.
• The internal dimensions of the lift are 150cm x 136cm.
• The internal lift control buttons have tactile markings and a medium visual contrast.
• All of the internal lift controls are at the recommended height (between 90cm - 120cm).
• Internally the lift has: a separate door to exit, a visual floor indicator and an audible announcer.
• Lighting levels are bright.

You are on Stairs. Skip to the next section.

Stairs

• The floors which are accessible by stairs are the first and ground floors.
• There are more than 20 steps, which are clearly marked, with handrails on both sides.
• The handrails are easy to grip.
• The handrails cover the flight of stairs throughout its length.
• The handrails do not extend horizontally beyond the first and last step.
• Steps are split with a resting area.
• The height of the highest step is 15cm.
• Lighting levels are bright.

You are on Counter (Information Centre). Skip to the next section.

Counter (Information Centre)

• The counter is located to the right of the check-in desks, opposite WHSmith.
• The counter is approximately 40m from the Check-in Hall, by WHSmith entrance.
• The counter is clearly visible from the entrance.
• There is step-free level access to the counter.
• The height of the counter is 111cm.
• The lowered section of the counter is at a height of 83cm.
• There is a clear knee recess beneath the lowered section of the counter.
• The counter has patterned backgrounds which may affect the ability of someone to lip read.
• There is sufficient space to write or sign documents on the counter.
• There is a clearly signed portable hearing assistance system.
• The hearing assistance system could not be tested at the time of the survey.
• There is no (or very little) background noise.
• Lighting levels are moderate to good.
• There is step-free level access in this area.
• There is designated seating available for people who require assistance.
• There is space for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
• There is space for an assistance dog to rest in the seating area.
• There are a mixture of chairs with and without armrests, sofas, bench seats and stools available in this area.

You are on Check-In Area. Skip to the next section.

Check-In Area

• There is step-free level access in this area.
• Clear directional signage is provided in this area.
• Dementia friendly signage is not provided.
• Departures and arrivals information boards are available.
• There are audible announcements for flight information in this area.
• There is a portable hearing assistance system which is not clearly signed.
• The hearing assistance system could not be tested at the time of the survey.
• There is no (or very little) background noise.
• Some flooring is shiny.
• There is a medium visual contrast between the walls and floor.
• Lighting levels are bright.

You are on Seating Area (Check-In Area). Skip to the next section.

Seating Area (Check-In Area)

• The seating area is located to the left from the check-in hall entrances, near the railway station walkway escalators.
• There is step-free level access in this area.
• There is not designated seating available for people who require assistance.
• There is space for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
• There is space for an assistance dog to rest in the seating area.
• There are fixed chairs without armrests and stools available in this area.
• Some flooring is shiny.
• There is no (or very little) background noise.
• There is a portable hearing assistance system which is not clearly signed.
• The hearing assistance system could not be tested at the time of the survey.
• Lighting levels are bright.
• There is also seating beyond WHSmith.

You are on Special Assistance (Information Centre). Skip to the next section.

Special Assistance (Information Centre)

• The passenger services counter is located to the right of the check-in desks, opposite WHSmith.
• The passenger services counter is approximately 40m from the Check-In Hall, by WHSmith entrance.
• The counter is clearly visible from the entrance.
• There is step-free level access to the counter.
• The counter is staffed.
• The height of the counter is 111cm.
• The lowered section of the counter is at a height of 83cm.
• The counter has patterned backgrounds which may affect the ability of someone to lip read.
• There is sufficient space to write or sign documents on the counter.
• There is a clearly signed portable hearing assistance system.
• The hearing assistance system could not be tested at the time of the survey.
• There is no (or very little) background noise.
• Some flooring is shiny.
• Lighting levels are moderate to good.
• There is step-free level access in this area.
• There is designated seating available for people who require assistance.
• There is space for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
• There is space for an assistance dog to rest in the seating area.
• There are a mixture of chairs with and without armrests and stools available in this area.
• Wheelchairs (including electric wheelchairs) are available to borrow from the Information centre, or may be collected from the rank on the right as you enter via the Check-In Hall entrance.
  There is no charge to borrow any wheelchairs at this airport.

You are on Check-In Desks. Skip to the next section.

Check-In Desks

• The check-in desks are located to the rear of the check-in hall, across from WHSmith.
• There is step-free level access to the check-in desk.
• The height of the check-in desk is 117cm.
• There is not a hearing assistance system.
• There is a member of staff available to assist with bags at the check-in desk.
• The oversize baggage check-in is located to the right of the check-in desks, beside the information centre.
• The oversize baggage check-in is staffed.

You are on Security. Skip to the next section.

Security

• The gate opening width is 50cm.
• The scanners are fixed.
• The height of the fixed scanner is 205cm.
• The accessible gate opening width is 103cm.
• The scanners are handheld.
• The minimum width of the queuing lane is 134cm.
• There is a separate wheelchair accessible lane.
• The separate wheelchair accessible lane is located to the left of the standard queuing lane.
• Wheelchair users are able to use the wider gate at security.
• The width of the security barriers is 75cm.
• There is a member of staff available for help and assistance.
• Some flooring is shiny and patterned.
• Lighting levels are varied.

You are on Related Access Guides (World Duty Free and Departure Lounge). Skip to the next section.

Related Access Guides (World Duty Free and Departure Lounge)

• To view other AccessAble Detailed Access Guides that are related to this one please use the links below.
• Duty Free Store link (new tab) - click here.
• Departure Lounge link (new tab) - click here.