Access Guide

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Getting Here

By Road View
- The Bullring is located right in the heart of Birmingham City Centre, just 10 minutes from the A38(M).
  From the A38(M) please follow the signs towards the City Centre and Bullring.
- There are 3 car parks available for the Bullring: Centre Car Park, Edgbaston Street Car Park and Moor Street Car Park.
  Centre Car Park is located underneath Bullring. The entrance is on Park Street.
  For directions to Bullring Centre Car Park please use the postcode: B5 4BU.
By Bus View
- There is a bus stop within 150 metres of the shopping centre.
By Train View
- The nearest Railway Station is Birmingham New Street.
- The Bullring is a 4 minute walk away from Birmingham New Street Station, which connects you to all major cities in the UK.
- For more information on National Rail services at Birmingham New Street Station please click here (opens new tab).
By Tram View
- The nearest tram stop is Grand Central.
- The Bullring is a 5 minute walk away from Grand Central tram stop.
  Trams run from Birmingham to Wolverhampton.
- For more information on Network West Midlands Trams please click here (opens new tab).

For the map of the shopping centre please click here (new tab).
There is a member of staff trained in British Sign Language. Please phone the venue in advance for more information
There is not an assistance dog toilet or toileting area at the venue/nearby.
Water bowls for assistance dogs are not available.
There are mobility aids available.
The mobility aids available include wheelchairs, motorised wheelchairs and mobility scooters.
To obtain mobility aids please contact Shopmobility on 0121 632 1509.
Shopmobility is located on -1 level in Central Car Park. Free hire of equipment is available to members.
For information on Shopmobility please click here .

This information is for the entrance located on New Street.
This entrance gives access to the middle level of west mall.
The entrance area/door is not clearly signed.
There is step-free access at this entrance.
There is not a canopy or recess which provides weather protection at this entrance.
The entrance door(s) does not/do not contrast visually with its immediate surroundings.
The main door(s) open(s) automatically (towards you).
The main automatic door(s) is/are push pad or push button activated.
The push pad or push button is 103cm from floor level.
The door(s) is/are single width.
The width of the door opening is 87cm.
Alternative access at this entrance is via double manual doors which open towards you (pull).
The opening width for the manual doors is 170cm.

Entrance View
- There is not a member of staff available for assistance at this entrance.
Comments View
- There are two similar automatic doors at this entrance, one to the left and one to the right.

This information is for the entrance located on Saint Martin's Walk.
This entrance gives access to the middle level of west mall.
The entrance area/door is not clearly signed.
There is step-free access at this entrance.
There is not a canopy or recess which provides weather protection at this entrance.
The entrance door(s) does not/do not contrast visually with its immediate surroundings.
The main door(s) open(s) automatically (towards you).
The main automatic door(s) is/are push pad or push button activated.
The push pad or push button is 113cm from floor level.
The door(s) is/are single width.
The width of the door opening is 86cm.
Alternative access at this entrance is via double manual doors which open towards you (pull).
The opening width for the manual doors is 180cm.

Entrance View
- There is not a member of staff available for assistance at this entrance.
Ramp/Slope View
- There is a slope with a very easy incline.

Digital wayfinders are not available.
Information posts are provided to aid wayfinding.
The type of flooring in this area is tiles.
There is some flooring with a very shiny finish which could cause issues with glare or be perceived as slippery.
There is some flooring which includes patterns or colours which could be confusing or look like steps or holes to some people.
There are some centrally located kiosks or shops along walkways in this area.
There is high colour contrast between the walls and floor in all areas.
The lighting levels are good.
Background music is not played in this area.
There is step free access in this area.
There is a slight slope with handrails for access to the Middle Level West Mall (photographs 1 and 2).
This slope is located just beyond the New Street entrance.

The escalators go both up and down.
The floors which are accessible by escalator(s) are Lower Level, Middle Level and Upper Level.
The escalator(s) steps are not clearly marked.
The foot and head of the escalator(s) are not clearly marked.
The lighting levels at the escalator(s) are good.

Stairs can be used to access other floors.
The stairs are located in the far corner of the west mall.
The floors which are accessible by stairs are Lower Level, Middle Level and Upper Level.
There are 15+ steps between floors.
The height of the step(s) is/are between the recommended 15cm and 18cm.
The height of the step(s) is/are 17cm.
The going of the step(s) is/are between the recommended 30cm and 45cm.
The steps are clearly marked.
There is a/are handrail(s) at the step(s).
The steps have a handrail on both sides.
Handrails are at the recommended height (90cm-100cm).
Handrails do cover the flight of stairs throughout its length.
Handrails are easy to grip.
Handrails do extend horizontally beyond the first and last steps.
There is a landing.
Clear signs indicating the facilities on each floor are not provided on landings.
The lighting levels at the steps are good.

There is a lift for public use.
The lift is located in the far corner of the west mall.
Signs indicating the location of the lift are not available from the entrance.
The lift is a standard lift.
A member of staff does not need to be notified for use of the lift.
The floors which are accessible by this lift are Lower Level, Middle Level, Upper Level and parking levels 1 and 2.
Clear signs indicating the facilities on each floor are provided on lift lobby landings.
There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
Lift doors do contrast visually with lift lobby walls.
The external controls for the lift are not within 90cm - 110cm from the floor.
The colour contrast between the external lift controls and the control plate is high.
The colour contrast between the external lift control plate and the wall is high.
The clear door width is 113cm (3ft 8in).
The dimensions of the lift are 174cm x 194cm (5ft 9in x 6ft 4in).
There are no separate entry and exit doors in the lift.
There is a mirror to aid reversing out of the lift.
There is not a list of floor services available within the lift.
The lift does have a visual floor indicator.
The lift does have an audible announcer.
The controls for the lift are within 90cm - 120cm from the floor.
There is not a hearing loop system.
The lift does not have Braille markings.
The lift does have tactile markings.
The lighting levels in the lift are good.
There is a/are similar lift(s) available.