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Cabot Circus - Bus Stops and Taxi Rank

Glass House, Penn Street, Bristol, BS1 3BX

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Access Guide

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COVID-19 Information

  • The information in this section was taken in March 2021.
  • There have been no changes to the parking however contactless payment is advised.
  • Hand sanitisers are available at all touch points e.g. lifts, toilet lobbies.
  • A crowd control system is in place.
  • Customers/visitors are advised to keep left.
  • There is clear signage inside to help with social distancing.
  • Wall signs and floor markings have been installed to promote social distancing.
  • Some cubicles and urinals have been closed off to allow for social distancing.

Getting Here

Getting Here

Getting Help and Assistance

  • There is a member of staff available for help and assistance.
  • Staff receive disability awareness/equality training.
  • There is not a member of staff trained in British Sign Language.
  • Staff do not receive deaf awareness training.
  • There is not an assistance dog toilet or toileting area at the venue/near by.
  • Water bowls for assistance dogs are not available.
  • There are mobility aids available.
  • The mobility aids available include wheelchairs, mobility scooters, adjustable beds, motorised wheelchairs and mobile hoists.
  • To obtain mobility aids please contact Bristol Shopmobility.


  • Parking View
    • The shopping centre does have its own parking facilities.
    • The car park type is multi storey.
    • The car park does have a height restriction barrier.
    • The maximum height of the restriction barrier is 215cm (7ft 1in).
    • The car park does have a barrier control system.
    • Controls at the barrier are within the range of 100cm to 110cm.
    • The car park surface is tarmac.
    • Clearly marked/signposted parent and child parking bays are available.
    • All parking spaces are provided on a first come first served basis.
  • Blue Badge Parking View
    • There is a/are Blue Badge parking bay(s) available.
    • The Blue Badge bay(s) is/are clearly marked and signposted.
    • There is/are 10+ designated Blue Badge parking bay(s) within the car park.
    • The dimensions of the designated Blue Badge parking bay(s) surveyed are 370cm x 620cm (12ft 2in x 20ft 4in).
    • Blue Badge parking bays are located on levels 1 and 3 only.
  • Paying View
    • There are parking charges for the car park.
    • Payment signs are provided.
    • Payment signs are clearly presented.
    • Payment signs are located at the entrance to the car park and at the payment machines in the car park.
    • Payment term signs do not make it clear if parking charges apply to Blue Badge holders.
    • Payment machines are located outside the lifts on all levels of the car park.
    • There is a payment machine at a convenient height for wheelchair users.
    • There is a level turning space (minimum 185cm x 210cm) in front of the payment machine(s).
  • Access from the Car Park View
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is/are slopes/ramps.
    • The entrance is not clearly visible from the car park.
    • The route from the car park to the entrance is clearly signposted.
    • The surface on the approach to the entrance is concrete tiles.
    • There is a road to cross between the car park and the entrance.
    • There is no tactile paving on dropped kerbs between the car park and the entrance.
    • The nearest designated Blue Badge parking bay is approximately 41m (44yd 2ft) from the Shopmobility entrance.
  • Drop-off Point(s) View
    • There is not a/are not clearly marked drop-off point(s).

Bus Stops

  • There are 3 bus stops along Penn Street between the Concorde Street access point and Brigstowe access point into Cabot Circus.
  • These bus stops are serviced by routes 24, 48, 48A, X48 - 6, 7, 8, 9, 36, 72 and 35, 37, 42, 42A, 43, 44, 45.
  • These bus stops have live timetables, covered sections and seating with armrests available (shown in photograph 3).

Taxi Rank

  • There is a taxi rank on the Quakers Friars side of Penn Street between Broadmead and Philadelphia Street.
  • This taxi rank has space for approximately 6 taxis.
  • This taxi rank is 31m from the George White Street access point.

Penn Street

  • The main hazards on this road is heavy traffic and busy pedestrian paths.
  • The pavement has a paving slab surface which can be slippery when wet.
  • There is a level crossing point between Broadmead and George White Street with tactile paving on each side.
  • There is a level crossing point between Quakers Friars Access point on Philadelphia Street and Brigstowe Street.

George White Street Access Point

  • The access point to the upper ground floor is off Penn Street, opposite Broadmead.
  • The surface of the ground is concrete tiles.
  • There are bollards in the access point opening. The minimum width between the bollards is 122cm.
  • There are maps with clearly written lists of shops and services within Cabot Circus and Quakers Friars at this access point.

Cabot Circus