Access Guide
COVID-19 Information
- The information in this section was taken in March 2021.
- There have been no changes to the parking however contactless payment is advised.
- Hand sanitisers are available at all touch points e.g. lifts, toilet lobbies.
- A crowd control system is in place.
- Customers/visitors are advised to keep left.
- There is clear signage inside to help with social distancing.
- Wall signs and floor markings have been installed to promote social distancing.
- Some cubicles and urinals have been closed off to allow for social distancing.
Getting Here
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By Road
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- Cabot Circus is located just off the end of the M32. It is on the junction of Temple Way (A4044), Newfoundland Street (A4032) and Bond Street South (A4044).
- Cabot Circus has its own multi-storey car park with designated Blue Badge and family bays and direct access to the shopping centre. Fees do apply to all users of this car park.
- For more information on parking please click here (opens new tab).
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By Bus
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- There is a bus stop within 150 metres of the venue.
- There are multiple bus routes that service Cabot Circus from both First West of England and the national coach network along with other local bus services.
- For more information on local bus services please click here (opens new tab).
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By Train
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- The nearest Railway Station is Bristol Temple Meads.
- Cabot Circus is a short 15 minute walk from Bristol Temple Meads Station. This train station is serviced by CrossCountry, GWR and South Western Railway lines.
- For more information on National Rail please click here (opens new tab).
Getting Here
-
By Road
View
- Cabot Circus is located just off the end of the M32. It is on the junction of Temple Way (A4044), Newfoundland Street (A4032) and Bond Street South (A4044).
- Cabot Circus has its own multi-storey car park with designated Blue Badge and family bays and direct access to the shopping centre. Fees do apply to all users of this car park.
- For more information on parking please click here (opens new tab).
-
By Bus
View
- There is a bus stop within 150 metres of the venue.
- There are multiple bus routes that service Cabot Circus from both First West of England and the national coach network along with other local bus services.
- For more information on local bus services please click here (opens new tab).
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By Train
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- The nearest Railway Station is Bristol Temple Meads.
- Cabot Circus is a short 15 minute walk from Bristol Temple Meads Station. This train station is serviced by CrossCountry, GWR and South Western Railway lines.
- For more information on National Rail please click here (opens new tab).
Getting Help and Assistance
- There is a member of staff available for help and assistance.
- Staff receive disability awareness/equality training.
- There is not a member of staff trained in British Sign Language.
- Staff do not receive deaf awareness training.
- There is not an assistance dog toilet or toileting area at the venue/near by.
- Water bowls for assistance dogs are not available.
- There are mobility aids available.
- The mobility aids available include wheelchairs, mobility scooters, adjustable beds, motorised wheelchairs and mobile hoists.
- To obtain mobility aids please contact Bristol Shopmobility.
Opening Times
- Monday 10:00 - 20:00.
- Tuesday 10:00 - 20:00.
- Wednesday 10:00 - 20:00.
- Thursday 10:00 - 20:00.
- Friday 10:00 - 20:00.
- Saturday 10:00 - 20:00.
- Sunday 11:00 - 17:00.
Parking
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Parking
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- The shopping centre does have its own parking facilities.
- The car park type is multi storey.
- The car park does have a height restriction barrier.
- The maximum height of the restriction barrier is 215cm (7ft 1in).
- The car park does have a barrier control system.
- Controls at the barrier are within the range of 100cm to 110cm.
- The car park surface is tarmac.
- Clearly marked/signposted parent and child parking bays are available.
- All parking spaces are provided on a first come first served basis.
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Blue Badge Parking
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- There is a/are Blue Badge parking bay(s) available.
- The Blue Badge bay(s) is/are clearly marked and signposted.
- There is/are 10+ designated Blue Badge parking bay(s) within the car park.
- The dimensions of the designated Blue Badge parking bay(s) surveyed are 370cm x 620cm (12ft 2in x 20ft 4in).
- Blue Badge parking bays are located on levels 1 and 3 only.
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Paying
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- There are parking charges for the car park.
- Payment signs are provided.
- Payment signs are clearly presented.
- Payment signs are located at the entrance to the car park and at the payment machines in the car park.
- Payment term signs do not make it clear if parking charges apply to Blue Badge holders.
- Payment machines are located outside the lifts on all levels of the car park.
- There is a payment machine at a convenient height for wheelchair users.
- There is a level turning space (minimum 185cm x 210cm) in front of the payment machine(s).
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Access from the Car Park
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- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is/are slopes/ramps.
- The entrance is not clearly visible from the car park.
- The route from the car park to the entrance is clearly signposted.
- The surface on the approach to the entrance is concrete tiles.
- There is a road to cross between the car park and the entrance.
- There is no tactile paving on dropped kerbs between the car park and the entrance.
- The nearest designated Blue Badge parking bay is approximately 41m (44yd 2ft) from the Shopmobility entrance.
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Drop-off Point(s)
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- There is not a/are not clearly marked drop-off point(s).
Access From Multi-Story Car Park
- The access from the Multi-Story Car Park is via a glass walkway over Temple Way.
- This access point is at the rear of Level 1, next to House of Fraser.
- There is level access with paving changing from a concrete paving on the Cabot Circus side to tarmac on the glass walkway side.
- The access point is covered by a canopy.
Getting Around
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Access
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- There is step free access throughout the area.
- There is a slight slope, with no handrails, for access to the George White Street escalators.
- There is a similar slope of the same gradient on a walkway on the other side of George White Street. Both the ramps/slopes are shown in photographs 1, 2 and 3.
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Circulation
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- There are not doors in corridors/walkways which have to be opened manually.
- The type of flooring in corridors/walkways is stone and tiles.
- Handrails with a rounded or oval profile are provided in some corridors/walkways.
- There is good colour contrast between the walls and floor in the majority of corridors/walkways.
- There is bench seating at regular intervals.
- The lighting levels are varied.
- Access to other floors/levels is via stairs, escalator and lift.
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Signage
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- Wayfinding signage is provided.
- The colour, design and typeface of signs is consistent throughout the building.
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Audio
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- This venue does not play background music in public areas.
- There is not a hearing assistance system in the public areas of the building.
Escalator(s) (Ground Floor, Upper Ground Floor and Level 1)
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Escalator(s)
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- Escalators can be used to access other floors.
- The escalator(s) is/are located on each side of George White Street in the centre of Cabot Circus.
- Signs indicating the location of the escalator(s) are clearly visible from the entrance.
- The escalators go both up and down.
- The floors which are accessible by escalator(s) are Ground Floor, Upper Ground Floor and Level 1.
- The escalator(s) steps are not clearly marked.
- The foot and head of the escalator(s) are not clearly marked.
Lift (Main)
- There is a lift for public use.
- The lift is located in the centre of Cabot Circus, opposite House of Fraser.
- Signs indicating the location of the lift are clearly visible from the entrance.
- The lift is approximately 136m (148yd 2ft) from the Concorde Street entrance.
- The lift is a standard lift.
- A member of staff does not need to be notified for use of the lift.
- The floors which are accessible by this lift are Ground floor, Upper Ground Floor and Level 1.
- Clear signs indicating the facilities on each floor are provided on lift lobby landings.
- There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
- Lift doors do contrast visually with lift lobby walls.
- The external controls for the lift are within 90cm - 110cm from the floor.
- The colour contrast between the external lift controls and the control plate is poor.
- The colour contrast between the external lift control plate and the wall is good.
- The clear door width is 112cm (3ft 8in).
- The dimensions of the lift are 212cm x 161cm (6ft 11in x 5ft 3in).
- There is not a mirror to aid reversing out of the lift.
- There is a list of floor services available within the lift.
- The lift does have a visual floor indicator.
- The lift does have an audible announcer.
- The controls for the lift are within 90cm - 120cm from the floor.
- There is not a hearing loop system.
- The lift does have Braille markings.
- The lift does have tactile markings.
- The lighting levels in the lift are good.
- There is a/are similar lift(s) available.
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Comments
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- There are separate entry and exit doors on the First Floor.
Escalator(s) (Upper Ground Floor and Level 1)
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Escalator(s)
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- Escalators can be used to access other floors.
- The escalator(s) is/are located on either side of the George White Street walkway, at the Penn Street end of George White Street.
- The escalator(s) is/are clearly visible from the entrance.
- The escalators go both up and down.
- The floors which are accessible by escalator(s) are Upper Ground Floor and Level 1.
- The escalator(s) steps are not clearly marked.
- The foot and head of the escalator(s) are not clearly marked.
Other Floors (Upper Ground Floor and Level 1)
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Stairs
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- Stairs can be used to access other floors.
- The stairs are for public use.
- The stairs are located next to the lift that gives access to the Upper Ground Floor and Level 1.
- The floors which are accessible by stairs are Upper Ground Floor and Level 1.
- There are 15+ steps between floors.
- The height of the step(s) is/are between the recommended 15cm and 18cm.
- The going of the step(s) is/are not between the recommended 30cm and 45cm.
- The steps are clearly marked.
- There is a/are handrail(s) at the step(s).
- The steps have a handrail on both sides.
- Handrails are at the recommended height (90cm-100cm).
- Handrails do cover the flight of stairs throughout its length.
- Handrails are easy to grip.
- Handrails do extend horizontally beyond the first and last steps.
- There is a landing.
- Clear signs indicating the facilities on each floor are not provided on landings.
- The lighting levels at the steps are low.
Lift (Upper Ground Floor and Level 1)
- There is a lift for public use.
- The lift is located at the Penn Street end of George White Street.
- The lift is a standard lift.
- A member of staff does not need to be notified for use of the lift.
- The floors which are accessible by this lift are Upper Ground Floor and Level 1.
- Clear signs indicating the facilities on each floor are provided on lift lobby landings.
- There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
- Lift doors do contrast visually with lift lobby walls.
- The external controls for the lift are within 90cm - 110cm from the floor.
- The colour contrast between the external lift controls and the control plate is poor.
- The colour contrast between the external lift control plate and the wall is good.
- The clear door width is 110cm (3ft 7in).
- The dimensions of the lift are 210cm x 160cm (6ft 11in x 5ft 3in).
- There are no separate entry and exit doors in the lift.
- There is a mirror to aid reversing out of the lift.
- There is not a list of floor services available within the lift.
- The lift does have a visual floor indicator.
- The lift does have an audible announcer.
- The controls for the lift are within 90cm - 120cm from the floor.
- There is not a hearing loop system.
- The lift does have Braille markings.
- The lift does have tactile markings.
- The lighting levels in the lift are low.
- There is a/are similar lift(s) available.
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Comments
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- An additional lift is located in this area.
Cabot Circus
- For more information about Cabot Circus – Bus Stops and Taxi Rank please click here (opens in new tab)
- For more information about Cabot Circus – Multi-storey Car Park please click here (opens in new tab)
- For more information about Cabot Circus – Shopmobility please click here (opens in new tab)
- For more information about Cabot Circus – Ground Floor please click here (opens in new tab)
- For more information about Cabot Circus – Upper Ground Floor please click here (opens in new tab)
- For more information about Cabot Circus – Management Suite please click here (opens in new tab)
- For more information about Cabot Circus – Quakers Friars please click here (opens in new tab)
- For more information about Cabot Circus – Toilets please click here (opens in new tab).