Access Guide

Search Access Guide

Getting Here

By Road View
- Cabot Circus is located just off the end of the M32. It is on the junction of Temple Way (A4044), Newfoundland Street (A4032) and Bond Street South (A4044).
- Cabot Circus has its own multi-storey car park with designated Blue Badge and family bays and direct access to the shopping centre. Fees do apply to all users of this car park.
- For more information on parking please click here (opens new tab).
By Bus View
- There is a bus stop within 150 metres of the venue.
- There are multiple bus routes that service Cabot Circus from both First West of England and the national coach network along with other local bus services.
- For more information on local bus services please click here (opens new tab).
By Train View
- The nearest Railway Station is Bristol Temple Meads.
- Cabot Circus is a short 15 minute walk from Bristol Temple Meads Station. This train station is serviced by CrossCountry, GWR and South Western Railway lines.
- For more information on National Rail please click here (opens new tab).

Getting Help and Assistance

There is a member of staff available for help and assistance.
Staff receive disability awareness/equality training.
There is not a member of staff trained in British Sign Language.
Staff do not receive deaf awareness training.
There is not an assistance dog toilet or toileting area at the venue/near by.
Water bowls for assistance dogs are not available.
There are mobility aids available.
The mobility aids available include mobile hoists, wheelchairs, motorised wheelchairs, mobility scooter and adjustable beds.
To obtain mobility aids please contact Bristol Shopmobility.

Opening Times

Monday 10:00 - 20:00.
Tuesday 10:00 - 20:00.
Wednesday 10:00 - 20:00.
Thursday 10:00 - 20:00.
Friday 10:00 - 20:00.
Saturday 10:00 - 20:00.
Sunday 11:00 - 17:00.

Parking

Photos

Parking View
- The shopping centre does have its own parking facilities.
- The car park type is multi storey.
- The car park does have a height restriction barrier.
- The maximum height of the restriction barrier is 215cm (7ft 1in).
- The car park does have a barrier control system.
- Controls at the barrier are within the range of 100cm to 110cm.
- The barrier controls/touchscreen can be reached from the car.
- The car park surface is tarmac.
- There is a/are Blue Badge parking bay(s) available.
- The Blue Badge bay(s) is/are clearly marked and signposted.
- There is/are 10+ designated Blue Badge parking bay(s) within the car park.
- The dimensions of the designated Blue Badge parking bay(s) surveyed are 370cm x 620cm (12ft 2in x 20ft 4in).
- There is a 120cm hatched zone around the Blue Badge parking bay(s).
- Blue Badge parking bays are located on levels 1 and 3 only.
- Clearly marked/signposted parent and child parking bays are available.
- All parking spaces are provided on a first come first served basis.
Paying View
- There are parking charges for the car park.
- Parking is not free for visitors of the venue.
- Payment signs are provided.
- Payment signs are clearly presented.
- Payment signs are located at the entrance to the car park and at the payment machines in the car park.
- Payment term signs do not make it clear if parking charges apply to Blue Badge holders.
- Parking is not free for Blue Badge holders.
- Payment machines are located outside the lifts on all levels of the car park.
- There is a payment machine at a convenient height for wheelchair users.
- There is a level turning space (minimum 185cm x 210cm) in front of the payment machine(s).
Access from the Car Park View
- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is/are slopes/ramps.
- The entrance is not clearly visible from the car park.
- The route from the car park to the entrance is clearly signposted.
- The surface on the approach to the entrance is concrete tiles.
- There is a road to cross between the car park and the entrance.
- There is no tactile paving on dropped kerbs between the car park and the entrance.
- The nearest designated Blue Badge parking bay is approximately 41m (44yd 2ft) from the Shopmobility entrance.
Drop-off Point(s) View
- There is not a/are not clearly marked drop-off point(s).

Access From Multi-Story Car Park

The access from the Multi-Story Car Park is via a glass walkway over Temple Way.
This access point is at the rear of Level 1, next to House of Fraser.
There is level access with paving changing from a concrete paving on the Cabot Circus side to tarmac on the glass walkway side.
The access point is covered by a canopy.

Getting Around

Photos

Access View
- There is step free access throughout the area.
- There is a slight slope, with no handrails, for access to the George White Street escalators.
- There is a similar slope of the same gradient on a walkway on the other side of George White Street. Both the ramps/slopes are shown in photographs 1, 2 and 3.
Circulation View
- There are not doors in corridors/walkways which have to be opened manually.
- The type of flooring in corridors/walkways is tiles and stone.
- Handrails with a rounded or oval profile are provided in some corridors/walkways.
- There is good colour contrast between the walls and floor in the majority of corridors/walkways.
- There is bench seating at regular intervals.
- The lighting levels are varied.
- Access to other floors/levels is via stairs, escalator and lift.
Signage View
- Wayfinding signage is provided.
- The colour, design and typeface of signs is consistent throughout the building.
Audio View
- This venue does not play background music in public areas.
- There is not a hearing assistance system in the public areas of the building.

Escalator(s) (Ground Floor, Upper Ground Floor and Level 1)

Escalator(s) View
- Escalators can be used to access other floors.
- The escalator(s) is/are located on each side of George White Street in the centre of Cabot Circus.
- Signs indicating the location of the escalator(s) are clearly visible from the entrance.
- The escalators go both up and down.
- The floors which are accessible by escalator(s) are Ground Floor, Upper Ground Floor and Level 1.
- The escalator(s) steps are not clearly marked.
- The foot and head of the escalator(s) are not clearly marked.

Lift (Main)

There is a lift for public use.
The lift is located in the centre of Cabot Circus, opposite House of Fraser.
Signs indicating the location of the lift are clearly visible from the entrance.
The lift is approximately 136m (148yd 2ft) from the Concorde Street entrance.
The lift is a standard lift.
A member of staff does not need to be notified for use of the lift.
The floors which are accessible by this lift are Ground floor, Upper Ground Floor and Level 1.
Clear signs indicating the facilities on each floor are provided on lift lobby landings.
There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
Lift doors do contrast visually with lift lobby walls.
The external controls for the lift are within 90cm - 110cm from the floor.
The colour contrast between the external lift controls and the control plate is poor.
The colour contrast between the external lift control plate and the wall is good.
The clear door width is 112cm (3ft 8in).
The dimensions of the lift are 212cm x 161cm (6ft 11in x 5ft 3in).
There is not a mirror to aid reversing out of the lift.
There is a list of floor services available within the lift.
The lift does have a visual floor indicator.
The lift does have an audible announcer.
The controls for the lift are within 90cm - 120cm from the floor.
There is not a hearing loop system.
The lift does have Braille markings.
The lift does have tactile markings.
The lighting levels in the lift are good.
There is a/are similar lift(s) available.

Comments View
- There are separate entry and exit doors on the First Floor.

Escalator(s) (Upper Ground Floor and Level 1)

Escalator(s) View
- Escalators can be used to access other floors.
- The escalator(s) is/are located on either side of the George White Street walkway, at the Penn Street end of George White Street.
- The escalator(s) is/are clearly visible from the entrance.
- The escalators go both up and down.
- The floors which are accessible by escalator(s) are Upper Ground Floor and Level 1.
- The escalator(s) steps are not clearly marked.
- The foot and head of the escalator(s) are not clearly marked.

Other Floors (Upper Ground Floor and Level 1)

Stairs View
- Stairs can be used to access other floors.
- The stairs are for public use.
- The stairs are located next to the lift that gives access to the Upper Ground Floor and Level 1.
- The floors which are accessible by stairs are Upper Ground Floor and Level 1.
- There are 15+ steps between floors.
- The height of the step(s) is/are between the recommended 15cm and 18cm.
- The going of the step(s) is/are not between the recommended 30cm and 45cm.
- The steps are clearly marked.
- There is a/are handrail(s) at the step(s).
- The steps have a handrail on both sides.
- Handrails are at the recommended height (90cm-100cm).
- Handrails do cover the flight of stairs throughout its length.
- Handrails are easy to grip.
- Handrails do extend horizontally beyond the first and last steps.
- There is a landing.
- Clear signs indicating the facilities on each floor are not provided on landings.
- The lighting levels at the steps are low.

Lift (Upper Ground Floor and Level 1)

There is a lift for public use.
The lift is located at the Penn Street end of George White Street.
The lift is a standard lift.
A member of staff does not need to be notified for use of the lift.
The floors which are accessible by this lift are Upper Ground Floor and Level 1.
Clear signs indicating the facilities on each floor are provided on lift lobby landings.
There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
Lift doors do contrast visually with lift lobby walls.
The external controls for the lift are within 90cm - 110cm from the floor.
The colour contrast between the external lift controls and the control plate is poor.
The colour contrast between the external lift control plate and the wall is good.
The clear door width is 110cm (3ft 7in).
The dimensions of the lift are 210cm x 160cm (6ft 11in x 5ft 3in).
There are no separate entry and exit doors in the lift.
There is a mirror to aid reversing out of the lift.
There is not a list of floor services available within the lift.
The lift does have a visual floor indicator.
The lift does have an audible announcer.
The controls for the lift are within 90cm - 120cm from the floor.
There is not a hearing loop system.
The lift does have Braille markings.
The lift does have tactile markings.
The lighting levels in the lift are low.
There is a/are similar lift(s) available.