You are on Getting Here. Skip to the next section.

Getting Here

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• By Road View
  • Cabot Circus is located just off the end of the M32, at the junction of Temple Way (A4044), Newfoundland Street (A4032) and Bond Street South (A4044).
  • Cabot Circus has its own multi-storey car park with designated Blue Badge and family bays.
    There is direct access to the shopping centre.
    Fees do apply to all users of this car park.
• By Bus View
  • There is a bus stop within 150 metres of the venue.
  • There are multiple bus routes that service Cabot Circus from both First West of England and the national coach network along with other local bus services.
  • For more information on local bus services please click here (opens new tab).
• By Train View
  • The nearest Railway Station is Bristol Temple Meads.
  • Cabot Circus is a short 15 minute walk from Bristol Temple Meads Station.
    This train station is serviced by CrossCountry, GWR and South Western Railway lines.
  • For more information on Bristol Temple Meads Station please click here (opens new tab).

You are on Getting Help and Assistance. Skip to the next section.

Getting Help and Assistance

• There is not a member of staff trained in British Sign Language. Please phone the venue in advance for more information
• There is not an assistance dog toilet or toileting area at the venue/nearby.
• Water bowls for assistance dogs are not available.
• There are mobility aids available.
• The mobility aids available include motorised wheelchairs, adjustable beds, mobility scooters, wheelchairs and mobile hoists.
• To obtain mobility aids please contact Bristol Shopmobility.
• Members of staff are available to provide help and assistance.

You are on Opening Times. Skip to the next section.

Opening Times

• Monday 10:00 - 20:00.
• Tuesday 10:00 - 20:00.
• Wednesday 10:00 - 20:00.
• Thursday 10:00 - 20:00.
• Friday 10:00 - 20:00.
• Saturday 10:00 - 20:00.
• Sunday 11:00 - 17:00.

You are on Access Point (Concorde Street). Skip to the next section.

Access Point (Concorde Street)

• This information is for the access point located off Penn Street.
• This access point gives access to Concorde Street.
• The access point is not clearly signed.
• There is step-free access at this access point.
• There are bollards at this access point.
• The minimum width between the bollards is 120cm.

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• Access Point View
  • The height of the bollard(s) is 110cm.
  • The bollards do have an identification band to aid visually impaired people.

You are on Access Point (Brigstowe Street). Skip to the next section.

Access Point (Brigstowe Street)

• This information is for the access point located off Penn Street, opposite Philadelphia Street.
• This access point gives access to Brigstowe Street.
• The access point is not clearly signed.
• There is step-free access at this access point.
• There are bollards at this access point.
• The minimum width between the bollards is 120cm.

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• Access Point View
  • The height of the bollard(s) is 110cm.
  • The bollards do have an identification band to aid visually impaired people.

You are on Access Point (Hollister Street). Skip to the next section.

Access Point (Hollister Street)

• This information is for the access point located off Castlemead / Bond Street.
• This access point gives access to Hollister Street.
• The access point is not clearly signed.
• There is ramped/sloped access at this access point.
• There are bollards at this access point.
• The minimum width between the bollards is 120cm.

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• Access Point View
  • The height of the bollard(s) is 88cm.
  • The bollards do have an identification band to aid visually impaired people.
• Ramp/Slope View
  • The ramp/slope is located at the entrance from Castlemead / Bond Street.
  • The gradient of the ramp/slope is steep.
  • The ramp/slope is permanent.
  • There is a level landing at the top of the ramp/slope.
  • There is a/are handrail(s) at the ramp.
  • The handrail(s) is/are in the centre.

You are on Internal Area(s). Skip to the next section.

Internal Area(s)

• Information posts are provided to aid wayfinding.
• The type of flooring in this area is stone.
• The following types of seating can be found in this area; chairs without armrests.
• There are some centrally located kiosks or shops along walkways in this area.
• There is low colour contrast between the walls and floor in the majority of corridors/walkways.
• The lighting levels are varied.
• Background music is not played in this area.
• There is a children's play area which is located where Concorde Street and Brigstowe Street meet at the centre of Cabot Circus.
• There is step free access in this area.
• There is a steep slope without handrails, for access to the centre of Cabot Circus. This slope runs the length of Concorde Street and is shown in photographs 3 and 4.
  There is a steep slope without handrails, for access to the centre of Cabot Circus. This slope runs the length of Brigstowe Street and is shown in photographs 2 and 5.

You are on Family Room(s). Skip to the next section.

Family Room(s)

• The family room is located in the ground floor toilet block, next to Hotel Chocolat.
• The colour contrast between the external door and wall is medium.
• The colour contrast between the internal door and wall is medium.
• There is step free access into the room(s).
• The door opening width(s) is/are 75cm+ for the room(s).
• The door(s) for the room(s) is/are push pad activated.
• There is a visual fire alarm beacon in the room(s).
• There is some fixed furniture within the room(s).
• There is sufficient space for a wheelchair user to turn within the room.
• The following types of seating are available in the Family Room; chairs with armrests.
• The height of the counter is 80cm.
• There is a microwave on the counter at a height of 120cm.
• The type of flooring in this family room is carpet and vinyl.
• Floor coverings in the room(s) are even with no trip hazards.
• The colour contrast between the walls and floor is high.
• The lighting levels are bright.
• There is an accessible toilet within the Family Room.
• There are not standard toilet facilities within the Family Room.
• Baby changing facilities are available.
• The height of the baby change table is 96cm.

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• Comments View
  • There are three baby changing tables/counters.

You are on Parent and Baby Room (Ground Floor). Skip to the next section.

Parent and Baby Room (Ground Floor)

• There is a parent and baby room for public use.
• The parent and baby room is located in the ground floor toilet block, next to Hotel Chocolat.
• The parent and baby room is approximately 45m from the lift.
• There is step-free access into the parent and baby room.
• Staff do not need to be notified for use of the room.
• There is pictorial and written text signage on or near the parent and baby room door.
• The baby change table is not set against the wall, permanently fixed at 75cm from the floor.
• The baby change table is not height adjustable.
• The height of the baby change table once extended is 90cm (2ft 11in).
• There are disposal facilities in the parent and baby room.
• There is a wash basin in the parent and baby room.
• The height of the wash basin is 90cm.
• The wash basin tap type is sensor.
• There is a/are chair(s) in the parent and baby room.
• There is a chair with armrests on both sides.
• There is a toilet in the parent and baby room.
• There is not a flashing fire alarm beacon within the room.
• The lighting levels are low to moderate.

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• Comments View
  • There are 3 additional parent and baby rooms in the ground floor toilet block.

You are on Changing Places (Ground Floor - Left and Right Transfer). Skip to the next section.

Changing Places (Ground Floor - Left and Right Transfer)

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• Location and Access View
  • The facility is located in the ground floor toilet block, next Hotel Chocolat.
  • The facility is approximately 45m (49yd 8in) from the lift.
  • The facility is in addition to standard and accessible toilets.
  • The facility is located close to other managed facilities (e.g. reception or service counter).
  • There is level access into the facility.
  • The facility surveyed is for the sole use of disabled people.
  • The colour contrast between the external door and wall is high.
  • The colour contrast between the internal door and wall is high.
  • You do need a key for the facility.
  • The key is a radar key.
  • The key can be obtained from Shopmobility.
  • There is a sign at the entrance to the Changing Places facility indicating the location of the nearest toilets and baby changing facilities.
  • The door opens outwards.
  • The door is easy to open.
  • The door is locked by a twist lock.
  • The door does not have a horizontal grab rail.
  • The width of the door is 92cm (3ft).
  • The dimensions of the facility are 362cm x 245cm.
  • The ceiling height is at a minimum of 2.4m.
  • There is a clear 200cm x 180cm manoeuvring space in the facility.
  • The facility has a non-slip floor.
  • The colour contrast between the walls and floor is high.
• Toilet Details View
  • The facility toilet has a transfer space on both sides.
  • The transfer space on the right as you face the toilet is 125cm.
  • The transfer space on the left as you face the toilet is 120cm.
  • Dropdown rails are provided.
  • As you face the toilet the dropdown rail(s) is/are on both sides.
  • The colour contrast between the dropdown rail(s) and wall is medium.
  • There are no vertical grab rails for the toilet.
  • The height of the toilet seat above floor level is 46cm (1ft 6in).
  • There is a push button flush.
  • There is a toilet roll holder.
  • The height of the toilet roll holder is 80cm.
  • The toilet has a backrest.
  • The toilet seat colour contrast is low.
  • There is an emergency alarm for the toilet.
  • The emergency pull cord alarm is within reach and fully functional.
• Changing Bench and Hoist Details View
  • The facility changing bench is free standing.
  • The facility changing bench height is adjustable.
  • The length of the facility changing bench is 184cm (6ft).
  • The facility hoist is mobile.
• Shower Details View
  • There is not a shower unit with a detachable shower head.
• Other Facilities View
  • A privacy screen is not available.
  • The type of wash basin is fixed.
  • The height of the wash basin is 75cm.
  • The wash basin tap type is lever.
  • There is a mixer tap.
  • Wall mounted grab rails are available at the wash basin.
  • As you face the wash basin, the wall mounted grab rails are on both sides.
  • The colour contrast between the wash basin grab rail(s) and wall is high.
  • There is a soap dispenser.
  • The soap dispenser is at the recommended height of 80cm-100cm.
  • The height of the soap dispenser is 96cm.
  • Wide tear off paper roll is available.
  • The wide paper roll dispenser is at the recommended height of 80cm-100cm.
  • The height of the wide paper roll dispenser is 95cm.
  • There is a hand dryer.
  • The hand dryer is at the recommended height of 80cm-100cm.
  • The height of the hand dryer is 88cm.
  • There is not a towel dispenser.
  • There is a mirror.
  • The mirror is not placed at a lower level or at an angle for ease of use.
  • There is a/are female sanitary, non-infectious waste, clinical waste and general domestic waste disposal units.
  • There is an emergency alarm for the facility.
  • The emergency pull cord alarm is within reach and fully functional.
  • There is a coat hook.
  • The height of the coat hook is 164cm from the floor.
  • There is a flashing fire alarm beacon within the toilet.
  • The lighting levels are good.

You are on Toilet with Adaptations (Ground Floor - Right Transfer). Skip to the next section.

Toilet with Adaptations (Ground Floor - Right Transfer)

• There is an/are accessible toilet(s) available.
• This accessible toilet is located in the ground floor toilet block, next to Hotel Chocolat.
• This accessible toilet is approximately 45m (49yd 8in) from the lift.
• There is step-free access into the accessible toilet.
• This is a shared toilet.
• A key is not required for the accessible toilet.
• There is pictorial and written text signage on or near the toilet door.
• The contrast between the external door and wall is high.
• The door opens outwards.
• The door may be difficult to open.
• The door is locked by a twist lock.
• The width of the accessible toilet opening is 97cm.
• The contrast between the internal door and wall is high.
• The door has a horizontal grab rail.
• The contrast between the horizontal grab rail and internal door is high.
• The dimensions of the accessible toilet are 170cm x 217cm (5ft 7in x 7ft 1in).
• The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
• The lighting levels are good.
• There is a lateral transfer space.
• As you face the toilet pan the transfer space is on the right.
• The lateral transfer space is 92cm (3ft).
• The transfer space is obstructed by a waste disposal bin.
• There is a flush, however it is not on the transfer side.
• There is not a spatula type lever flush.
• There is a push button flush.
• There is a dropdown rail on the transfer side.
• The contrast between the dropdown rail(s) and wall is medium.
• There is a/are wall-mounted grab rail(s) available.
• As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
• There is a vertical wall-mounted grab rail on the transfer side.
• There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
• The contrast between the wall-mounted grab rail(s) to the left of the toilet and wall is high.
• The contrast between the wall-mounted grab rail(s) to the right of the toilet and wall is medium.
• The contrast between the walls and floor is high.
• There is an emergency alarm.
• The emergency pull cord alarm is fully functional.
• There is a red flashing fire alarm beacon within the toilet.
• Disposal facilities are available in the toilet.
• There is a/are female sanitary and general waste (with lid) disposal units.
• There is a/are coat hook(s).
• There is a mirror.
• The mirror is not placed at a lower level or at an angle for ease of use.
• There is not a shelf within the accessible toilet.
• The toilet has a backrest.
• The height of the toilet seat above floor level is 43cm (1ft 5in).
• The toilet seat colour contrast is low.
• There is a toilet roll holder.
• The toilet roll holder can be reached from seated on the toilet.
• The toilet roll holder is not placed higher than 100cm (3ft 3in).
• The height of the toilet roll holder is 99cm (3ft 3in).
• The contrast between the toilet roll holder and the wall is high.
• There is a wash basin.
• The wash basin and tap(s) cannot be reached from seated on the toilet.
• The wash basin is not placed higher than 74cm (2ft 5in).
• The height of the wash basin is 73cm (2ft 5in).
• There are vertical wall-mounted grab rails on both sides of the wash basin.
• The contrast between the wash basin wall-mounted grab rail(s) and wall is high.
• The wash basin tap type is lever.
• There is a wall fixed soap dispenser.
• The soap dispenser can be reached from seated on the toilet.
• The height of the soap dispenser is 99cm.
• There is not a towel dispenser.
• There is a hand dryer.
• The hand dryer is not placed higher than 100cm (3ft 3in).
• The height of the hand dryer is 85cm (2ft 9in).
• The contrast between the hand dryer and the wall is high.

You are on Standard Toilet(s) (Ground Floor). Skip to the next section.

Standard Toilet(s) (Ground Floor)

• Standard toilet facilities are available.
• The female and male toilets are located in the ground floor toilet block, next to Hotel Chocolat.
• There is step-free access into the toilet(s).
• The standard toilet(s) is/are approximately 45m from the lift.
• There is pictorial and written text signage on or near the toilet door.
• It was not possible to access the female toilet.
• An ambulant toilet cubicle is not available.
• The height of the wash basin(s) is 82cm.
• The wash basin(s) tap type is sensor.
• Lighting levels are low to moderate.

You are on Other Floors (Ground Floor and Upper Ground Floor). Skip to the next section.

Other Floors (Ground Floor and Upper Ground Floor)

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• Stairs View
  • Stairs can be used to access other floors.
  • The stairs are for public use.
  • The stairs are located in the centre of the shopping centre, at the end of George White Street.
  • The floors which are accessible by stairs are Ground Floor and Upper Ground Floor.
  • There are 15+ steps between floors.
  • The height of the step(s) is/are between the recommended 15cm and 18cm.
  • The depth of the step(s) is/are between the recommended 30cm and 45cm.
  • The steps are clearly marked.
  • There is a/are handrail(s) at the step(s).
  • The steps have a handrail in the centre.
  • Handrails are at the recommended height (90cm-100cm).
  • Handrails do cover the flight of stairs throughout its length.
  • Handrails are easy to grip.
  • Handrails do extend horizontally beyond the first and last steps.
  • There is a landing.
  • Clear signs indicating the facilities on each floor are not provided on landings.

You are on Lift (Main). Skip to the next section.

Lift (Main)

• There is a lift for public use.
• The lift is located in the centre of Cabot Circus, opposite House of Fraser on Concorde Street.
• Signs indicating the location of the lift are clearly visible from the entrance.
• The lift is approximately 136m (148yd 2ft) from the Concorde Street access point.
• The lift is a standard lift.
• A member of staff does not need to be notified for use of the lift.
• The floors which are accessible by this lift are Ground Floor, Upper Ground Floor and Level 1.
• Clear signs indicating the facilities on each floor are provided on lift lobby landings.
• There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
• Lift doors do contrast visually with lift lobby walls.
• The external controls for the lift are within 90cm - 110cm from the floor.
• The colour contrast between the external lift controls and the control plate is low.
• The colour contrast between the external lift control plate and the wall is High.
• The clear door width is 112cm (3ft 8in).
• The dimensions of the lift are 212cm x 161cm (6ft 11in x 5ft 3in).
• There is not a mirror to aid reversing out of the lift.
• There is a list of floor services available within the lift.
• The lift does have a visual floor indicator.
• The lift does have an audible announcer.
• The internal controls for the lift are within 90cm - 120cm from the floor.
• There is not a hearing loop system.
• The lift does have Braille markings.
• The lift does have tactile markings.
• The lighting levels in the lift are good.
• There is a/are similar lift(s) available.

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• Comments View
  • There are separate entry and exit doors on the first floor.

You are on Cabot Circus. Skip to the next section.

Cabot Circus

• For more information about Cabot Circus – Bus Stops and Taxi Rank please click here (opens in new tab)
• For more information about Cabot Circus – Multi-storey Car Park please click here (opens in new tab)
• For more information about Cabot Circus – Shopmobility please click here (opens in new tab)
• For more information about Cabot Circus – Upper Ground Floor please click here (opens in new tab)
• For more information about Cabot Circus – Level 1 Glass Walk please click here (opens in new tab)
• For more information about Cabot Circus – Management Suite please click here (opens in new tab)
• For more information about Cabot Circus – Quakers Friars please click here (opens in new tab)
• For more information about Cabot Circus – Toilets please click here (opens in new tab).