Access Guide
Getting Here
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By Road
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- Cabot Circus is located just off the end of the M32, at the junction of Temple Way (A4044), Newfoundland Street (A4032) and Bond Street South (A4044).
- Cabot Circus has its own multi-storey car park with designated Blue Badge and family bays.
There is direct access to the shopping centre.
Fees do apply to all users of this car park.
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By Bus
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- There is a bus stop within 150 metres of the venue.
- There are multiple bus routes that service Cabot Circus from both First West of England and the national coach network along with other local bus services.
- For more information on local bus services please click here (opens new tab).
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By Train
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- The nearest Railway Station is Bristol Temple Meads.
- Cabot Circus is a short 15 minute walk from Bristol Temple Meads Station.
This train station is serviced by CrossCountry, GWR and South Western Railway lines. - For more information on Bristol Temple Meads Station please click here (opens new tab).
Getting Help and Assistance
- There is not a member of staff trained in British Sign Language. Please phone the venue in advance for more information
- There is not an assistance dog toilet or toileting area at the venue/nearby.
- Water bowls for assistance dogs are not available.
- There are mobility aids available.
- The mobility aids available include motorised wheelchairs, adjustable beds, mobility scooters, wheelchairs and mobile hoists.
- To obtain mobility aids please contact Bristol Shopmobility.
- Members of staff are available to provide help and assistance.
Multi-Storey Car Park
- The shopping centre does have its own parking facilities.
- The car park is located off Newfoundland Street (A4032).
- The car park type is multi-storey.
- The car park does have a height restriction barrier.
- The maximum height of the restriction barrier is 215cm (7ft 1in).
- The car park does have a barrier control system.
- The car park surface is concrete.
- There is a/are Blue Badge parking bay(s) available.
- Designated Blue Badge parking bays are located on the ground level and level 3.
- There is a total of 2500 parking bays in the car park of which 75 are designated for the use of Blue Badge holders.
- There are parking charges for the car park.
- Parking is not free for Blue Badge holders.
- To see the parking charges please click here (opens new tab).
- Payment machines are located outside the lifts on all levels of the car park.
- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is/are slopes/ramps.
- There is not a/are not clearly marked drop-off point(s).
Opening Times
- Monday 10:00 - 20:00.
- Tuesday 10:00 - 20:00.
- Wednesday 10:00 - 20:00.
- Thursday 10:00 - 20:00.
- Friday 10:00 - 20:00.
- Saturday 10:00 - 20:00.
- Sunday 11:00 - 17:00.
Access Point (George White Street)
- This information is for the access point located off Penn Street, opposite Broadmead.
- This access point gives access to the upper ground floor of Cabot Circus.
- The access point is clearly signed.
- This access point sign says 'Welcome to Cabot Circus'.
- There is step-free access at this access point.
- There are bollards at this access point.
- The minimum width between the bollards is 122cm.
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Access Point
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- The height of the bollard(s) is 110cm.
- The bollards do have an identification band to aid visually impaired people.
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Comments
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- There are maps with clearly written lists of shops and services within Cabot Circus and Quakers Friars at this access point.
Access Point (Stratton Lane)
- This information is for the access point located off Bond Street.
- This access point gives access to the upper ground floor of Cabot Circus.
- The access point is not clearly signed.
- There is ramped/sloped access at this access point.
- There are bollards at this access point.
- The minimum width between the bollards is 120cm.
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Access Point
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- The height of the bollard(s) is 100cm.
- The bollards do have an identification band to aid visually impaired people.
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Ramp/Slope
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- The ramp/slope is located immediately beyond the access point.
- The gradient of the ramp/slope is steep.
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Comments
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- There is map signage at this access point of shops and services within Cabot Circus and Quakers Friars.
Access Point (Milk Street)
- This information is for the access point located off Temple Way.
- This access point gives access to the upper ground floor of Cabot Circus.
- The access point is clearly signed.
- This access point sign says 'Cabot Circus'.
- There is ramped/sloped access at this access point.
- There are bollards at this access point.
- The minimum width between the bollards is 120cm.
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Access Point
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- The height of the bollard(s) is 90cm.
- The bollards do have an identification band to aid visually impaired people.
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Ramp/Slope
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- The ramp/slope is located immediately beyond the access point.
- The gradient of the ramp/slope is slight.
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Comments
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- There is map signage at this access point of shops and services within Cabot Circus and Quakers Friars.
Internal Area(s)
- Information posts are provided to aid wayfinding.
- The type of flooring in this area is stone.
- There is some flooring which includes patterns or colours which could be confusing or look like steps or holes to some people.
- The following types of seating can be found in this area; metal benches.
- There are some centrally located kiosks or shops along walkways in this area.
- The lighting levels are good.
- Background music is not played in this area.
- There is step free access in this area.
- There is a steep slope with no handrails for access to the centre of the shopping centre.
Guest Services Counter
- The counter is located by the main lift.
- There is step-free access to the counter.
- There is a clear unobstructed route to the counter.
- There are windows, TVs, glazed screens or mirrors behind the counter which could adversely affect the ability of someone to lip read.
- The counter is placed in front of a background which is patterned.
- The lighting levels at the counter are good.
- The height of the counter is 96cm .
- There is sufficient space to write or sign documents on the counter.
- There is not a lowered section of the counter.
- There is not a clear list of services at the counter.
- There is a hearing assistance system at the counter.
- The type of system is a fixed loop.
- The hearing assistance system is signed.
- Staff are trained to use the system.
- The type of flooring in this area is stone.
Escalator(s) (Ground Floor, Upper Ground Floor and Level 1)
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Escalator(s)
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- Escalators can be used to access other floors.
- The escalator(s) is/are located on each side of George White Street in the centre of Cabot Circus.
- Signs indicating the location of the escalator(s) are clearly visible from the entrance.
- The escalators go both up and down.
- The floors which are accessible by escalator(s) are Ground Floor, Upper Ground Floor and Level 1.
- The escalator(s) steps are not clearly marked.
- The foot and head of the escalator(s) are not clearly marked.
Lift (Main)
- There is a lift for public use.
- The lift is located in the centre of Cabot Circus, opposite House of Fraser on Concorde Street.
- Signs indicating the location of the lift are clearly visible from the entrance.
- The lift is approximately 136m (148yd 2ft) from the Concorde Street access point.
- The lift is a standard lift.
- A member of staff does not need to be notified for use of the lift.
- The floors which are accessible by this lift are Ground Floor, Upper Ground Floor and Level 1.
- Clear signs indicating the facilities on each floor are provided on lift lobby landings.
- There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
- Lift doors do contrast visually with lift lobby walls.
- The external controls for the lift are within 90cm - 110cm from the floor.
- The colour contrast between the external lift controls and the control plate is low.
- The colour contrast between the external lift control plate and the wall is High.
- The clear door width is 112cm (3ft 8in).
- The dimensions of the lift are 212cm x 161cm (6ft 11in x 5ft 3in).
- There is not a mirror to aid reversing out of the lift.
- There is a list of floor services available within the lift.
- The lift does have a visual floor indicator.
- The lift does have an audible announcer.
- The internal controls for the lift are within 90cm - 120cm from the floor.
- There is not a hearing loop system.
- The lift does have Braille markings.
- The lift does have tactile markings.
- The lighting levels in the lift are good.
- There is a/are similar lift(s) available.
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Comments
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- There are separate entry and exit doors on the first floor.
Other Floors (Ground Floor and Upper Ground Floor)
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Stairs
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- Stairs can be used to access other floors.
- The stairs are for public use.
- The stairs are located in the centre of the shopping centre, at the end of George White Street.
- The floors which are accessible by stairs are Ground Floor and Upper Ground Floor.
- There are 15+ steps between floors.
- The height of the step(s) is/are between the recommended 15cm and 18cm.
- The depth of the step(s) is/are between the recommended 30cm and 45cm.
- The steps are clearly marked.
- There is a/are handrail(s) at the step(s).
- The steps have a handrail in the centre.
- Handrails are at the recommended height (90cm-100cm).
- Handrails do cover the flight of stairs throughout its length.
- Handrails are easy to grip.
- Handrails do extend horizontally beyond the first and last steps.
- There is a landing.
- Clear signs indicating the facilities on each floor are not provided on landings.
Other Floors (Upper Ground Floor and Level 1)
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Stairs
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- Stairs can be used to access other floors.
- The stairs are for public use.
- The stairs are located next to the lift that gives access to the Upper Ground Floor and Level 1.
- The floors which are accessible by stairs are Upper Ground Floor and Level 1.
- There are 15+ steps between floors.
- The height of the step(s) is/are between the recommended 15cm and 18cm.
- The going of the step(s) is/are not between the recommended 30cm and 45cm.
- The steps are clearly marked.
- There is a/are handrail(s) at the step(s).
- The steps have a handrail on both sides.
- Handrails are at the recommended height (90cm-100cm).
- Handrails do cover the flight of stairs throughout its length.
- Handrails are easy to grip.
- Handrails do extend horizontally beyond the first and last steps.
- There is a landing.
- Clear signs indicating the facilities on each floor are not provided on landings.
- The lighting levels at the steps are low.
Escalator(s) (Upper Ground Floor and Level 1)
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Escalator(s)
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- Escalators can be used to access other floors.
- The escalator(s) is/are located on either side of the George White Street walkway, at the Penn Street end of George White Street.
- The escalator(s) is/are clearly visible from the entrance.
- The escalators go both up and down.
- The floors which are accessible by escalator(s) are Upper Ground Floor and Level 1.
- The escalator(s) steps are not clearly marked.
- The foot and head of the escalator(s) are not clearly marked.
Lift (Upper Ground Floor and Level 1)
- There is a lift for public use.
- The lift is located at the Penn Street end of George White Street.
- The lift is a standard lift.
- A member of staff does not need to be notified for use of the lift.
- The floors which are accessible by this lift are Upper Ground Floor and Level 1.
- Clear signs indicating the facilities on each floor are provided on lift lobby landings.
- There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
- Lift doors do contrast visually with lift lobby walls.
- The external controls for the lift are within 90cm - 110cm from the floor.
- The colour contrast between the external lift controls and the control plate is low.
- The colour contrast between the external lift control plate and the wall is High.
- The clear door width is 110cm (3ft 7in).
- The dimensions of the lift are 210cm x 160cm (6ft 11in x 5ft 3in).
- There are not separate entry and exit doors in the lift.
- There is a mirror to aid reversing out of the lift.
- There is not a list of floor services available within the lift.
- The lift does have a visual floor indicator.
- The lift does have an audible announcer.
- The internal controls for the lift are within 90cm - 120cm from the floor.
- There is not a hearing loop system.
- The lift does have Braille markings.
- The lift does have tactile markings.
- The lighting levels in the lift are low to moderate.
- There is a/are similar lift(s) available.
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Comments
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- An additional lift is located in this area.
Toilet with Adaptations
- The nearest accessible toilet(s) is/are located on the ground floor and level 1 of Cabot Circus.
Standard Toilet(s)
- The nearest standard toilet(s) is/are located on the ground floor and level 1 of Cabot Circus.
Cabot Circus
- For more information about Cabot Circus – Bus Stops and Taxi Rank please click here (opens in new tab)
- For more information about Cabot Circus – Multi-storey Car Park please click here (opens in new tab)
- For more information about Cabot Circus – Shopmobility please click here (opens in new tab)
- For more information about Cabot Circus – Ground Floor please click here (opens in new tab)
- For more information about Cabot Circus – Level 1 Glass Walk please click here (opens in new tab)
- For more information about Cabot Circus – Management Suite please click here (opens in new tab)
- For more information about Cabot Circus – Quakers Friars please click here (opens in new tab)
- For more information about Cabot Circus – Toilets please click here (opens in new tab).