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Hamilton Park Racecourse - Duke's Suite

Bothwell Road, Hamilton, South Lanarkshire, ML3 0DW

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Access Guide

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Overview

  • Parking and Public Transport View
  • Getting In and Around View
    • There is step-free level access at the most accessible entrance.
    • There is step-free level access throughout, this may include the use of a lift.
    • Access throughout may include manual doors.
    • The ground, mezzanine, first and second floors can be accessed via a standard lift and stairs.
  • Getting Help and Assistance View
    • There is seating available.
    • There is a portable hearing assistance system on request.
    • You can borrow or hire the following equipment: a manual wheelchair.
    • Additional equipment which can be borrowed or hired includes: The manual wheelchair can be arranged to borrow by emailing the venue in advance.
    • Documents are available in the following formats: large print (on request).
    • There is not a water bowl available for assistance dogs.
    • There is not a designated assistance dog spending area.
    • Additional facilities/services include: an ATM machine, phone charging points and Wi-Fi.
    • Staff receive the following training: disability awareness training.

Related Access Guides

Toilet and Changing Facilities

  • Toilet Facilities View
    • There is 1 toilet with adaptations.
    • The toilet with adaptations is located on the first floor, through to the right of the restaurant.
    • The toilet with adaptations has no transfer space available.
    • There is also a toilet with adaptations on the ground floor of the grandstand building. Please refer to the separate guide for details.
    • The male and female step-free toilet facilities are located on the mezzanine floor.
  • Changing Places and Changing Facilities View
    • Parent and baby changing facilities are located in the female toilet.

Parking

  • Car Park View
    • The car park is located beside the Hampton by Hilton at Hamilton Park hotel car park.
    • The car park is open air/surface.
    • The car park surface consists of tarmac and loose chippings.
    • There are 6 designated Blue Badge parking bays available.
    • The Blue Badge bays are signposted but have no markings.
    • The nearest designated bay is 15m from the main gate access point.
    • The most accessible route from the Blue Badge parking has slight ramps or slopes.
    • There is a dropped kerb without tactile paving from the designated Blue Badge parking.
  • Charges and Restrictions View
    • Parking is free for all users.
  • Drop-off Point View
    • There is a designated drop-off point available.
    • The designated drop-off point is located at the side of the car park.
    • There is a dropped kerb without tactile paving from the drop-off point.

Entrance (Hospitality)

  • This entrance is located at the front of the building, to the left.
  • The entrance area is clearly signed.
  • There is not a canopy or recess which provides weather protection at the entrance.
  • There is step-free level access at the entrance.
  • There are double manual doors at this entrance.
  • The doors open towards you.
  • The width of the opening is 100cm.
  • There is a small lip on the threshold of the opening.
  • The doors have a low visual contrast.
  • There is a second set of double manual doors.
  • The second set of doors open towards you.
  • The width of the opening is 134cm.
  • The second set of doors have a high visual contrast.
  • There are 2 sets of second doors to choose from; the doors to the left lead to the stairs, lift and go on to the toilets.
    The doors straight ahead lead to The Hill, and the toilets along to the left.
  • There is step-free level access as you enter.

Lift

  • The lift surveyed is located to the left after you enter.
  • The distance from the hospitality entrance is 10m.
  • The most accessible route to the lift has step-free level access.
  • The ground, mezzanine, first and second floors are accessed by this lift.
  • The lift door has a low visual contrast.
  • The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
  • The external lift control buttons have tactile markings and a medium visual contrast.
  • All of the external lift controls are at a suitable height for a wheelchair user.
  • The lift door opening width is 80cm.
  • The internal dimensions of the lift are 110cm (width) x 140cm (depth).
  • The internal lift control buttons have tactile markings and a medium visual contrast.
  • All of the internal lift controls are at a suitable height for a wheelchair user.
  • Internally the lift has: a visual floor indicator and an audible announcer.
  • Lighting levels were even at the time of the survey.

Stairs

  • The stairs surveyed are located to the left after you enter.
  • There is a single manual door to access the stairwell.
  • The ground, mezzanine, first and second floors can be accessed by these stairs.
  • There are 20+ steps between floors.
  • The steps are clearly marked and have handrails on both sides.
  • The handrails are easy to grip.
  • The handrails cover the flight of stairs throughout its length.
  • The handrails do not extend horizontally beyond the first and last step.
  • The height of the steps is between 15cm and 18cm.
  • The height of the highest step is 17cm.
  • The depth of the steps is between 30cm and 45cm.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.
  • There are similar stairs at the opposite end of the grandstand.

Getting Around

  • There is step-free level access throughout all areas.
  • Access throughout may include manual doors and doors permanently held open.
  • Some flooring is shiny.
  • The visual contrast between the walls and floor varies between low and high.
  • There may be background noise.
  • Wayfinding signage is not provided.
  • Seating available in the walkways includes: chairs with armrests and chairs without armrests.
  • Lighting levels vary due to the use of large glazed walls.
  • Lighting levels are adjustable in some areas.

Eating and Drinking (Duke's Bar - Public)

  • Location and Access View
    • The bar is to the left as you enter the bar and restaurant from the lift on the first floor.
    • The most accessible route has step-free level access.
    • There is step-free level access into this area.
    • There are double manual doors with a low visual contrast.
    • The doors open towards you.
    • The width of the opening is 108cm.
  • Service View
    • This area has a bar where drinks can be ordered and staff who can provide assistance with ordering.
    • Full table service is not available.
    • There is a portable hearing assistance system on request.
    • The hearing assistance system could not be tested at the time of the survey.
  • Order and Payment View
    • The bar was surveyed.
    • The counter is located to the rear of the bar area.
    • There is step-free level access to the counter.
    • The height of the counter is 114cm.
    • There is a lowered section at the counter.
    • The height of the lowered section is 75cm.
    • The counter has windows, mirrors and glazed screens.
  • Seating Area View
    • There is step-free level access throughout the seating area.
    • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is space for an assistance dog to rest.
    • The walls and floor visual contrast varies between low and high.
    • Furniture available in this area includes: high tables.
    • The surface height of the tables is not suitable for wheelchair users.
    • The clear height under the tables is not suitable for wheelchair users.
    • There may be background noise in this area.
    • Lighting levels vary due to the use of large glazed walls.
    • Lighting levels are adjustable.

Eating and Drinking (Duke's Restaurant - Hospitality)

  • Location and Access View
    • The restaurant is to the left as you enter the bar and restaurant from the lift on the first floor.
    • The most accessible route has step-free level access.
    • There is step-free level access into this area.
    • There are double manual doors with a low visual contrast.
    • The doors open towards you.
    • The width of the opening is 108cm.
  • Service View
    • This area has a counter where food and drink can be ordered, staff who can provide assistance with ordering and numerous seating options.
    • Full table service is available.
    • Menus are displayed on the counter.
    • The following dietary requirements can be catered for: gluten free, dairy free, lactose free, nut allergy, vegetarian and vegan.
    • The following are available: drinking straws, takeaway cups and takeaway cutlery.
    • There is a portable hearing assistance system on request.
    • The hearing assistance system could not be tested at the time of the survey.
  • Order and Payment View
    • The service counter was surveyed.
    • The counter is located in the middle of the restaurant.
    • There is step-free level access to the counter.
    • The height of the counter is 114cm.
    • There is not a lowered section at the counter.
    • The counter has windows, mirrors and glazed screens.
  • Seating Area View
    • There is step-free level access throughout the seating area.
    • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is space for an assistance dog to rest.
    • The walls and floor visual contrast varies between low and high.
    • Seating available in this area includes: chairs with armrests and chairs without armrests.
    • Furniture available in this area includes: tables and long tables.
    • The surface height of the tables is not suitable for wheelchair users.
    • The clear height under the tables is suitable for wheelchair users.
    • There may be background noise in this area.
    • Lighting levels vary due to the use of large glazed walls.
    • Lighting levels are adjustable.

Toilet with Adaptations (No Transfer Space)

  • Location and Access View
    • The toilet surveyed is located through to the right of Duke's Restaurant.
    • The distance from the lift is 45m.
    • The most accessible route to the toilet has step-free level access.
    • There is step-free level access into the facility.
    • There is pictorial signage on or near the door.
    • The door opens outwards and has a high visual contrast.
    • The width of the door opening is 87cm.
    • The door has a lever twist lock.
    • Internally the door has a high visual contrast.
    • There is not a grab rail on the internal door.
  • Dimensions and Features View
    • The dimensions of the cubicle are 242cm (width) x 207cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is not a lateral transfer space next to the toilet.
    • There is a push button flush on the right as you face the toilet.
    • There is no horizontal grab rail for the toilet.
    • There is a vertical grab rail on the left as you face the toilet.
    • The vertical grab rail has a medium visual contrast.
    • There is a dropdown rail on the left as you face the toilet.
    • The dropdown rail has a medium visual contrast.
    • The toilet seat is 50cm from the floor.
    • The toilet seat has a low visual contrast.
    • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
    • The toilet roll holder has a medium visual contrast.
    • The toilet roll holder is 89cm from the floor.
    • The wash basin and taps cannot be reached when seated on the toilet.
    • The wash basin is 71cm from the floor.
    • The wash basin has a twist/turn tap.
    • The vertical grab rails are on both sides of the wash basin.
    • The wash basin grab rails have a medium visual contrast.
    • There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
    • The soap dispenser has a low visual contrast.
    • The soap dispenser is 99cm from the floor.
    • There is a wall mounted towel dispenser which cannot be reached when seated on the toilet.
    • The towel dispenser has a high visual contrast.
    • The towel dispenser is 100cm from the floor.
    • There is not a hand dryer.
    • There is a pull cord emergency alarm within 10cm from the floor.
    • There is a full length mirror.
    • There is no shelf.
    • The cubicle has a waste bin and a sanitary bin.
    • There are no coat hooks.
    • The walls and floor have a medium visual contrast.
    • Lighting levels were uneven at the time of the survey, with pools of light and shade.