Access Guide
Overview
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Parking and Public Transport
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- The venue has its own car park, with Blue Badge parking available.
- There is a drop-off point and a taxi rank.
- The nearest step-free train station is Hamilton West.
- The nearest bus station is Hamilton.
- For the latest travel options and information you can plan your travel using Google Maps (opens new tab).
- View information on getting here (opens new tab) .
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Getting In and Around
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- There is step-free level access at the most accessible entrance.
- There is step-free level access throughout.
- There is not a toilet with adaptations available.
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Getting Help and Assistance
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- There is seating available.
- There is a portable hearing assistance system.
- You can borrow or hire the following equipment: a manual wheelchair and mobility scooter charging facilities.
- Additional equipment which can be borrowed or hired includes: The manual wheelchair can be arranged to borrow by emailing the venue in advance.
- Documents are available in the following formats: large print (on request).
- There is not a water bowl available for assistance dogs.
- There is not a designated assistance dog spending area.
- Additional facilities/services include: an ATM machine, phone charging points and Wi-Fi.
- Staff receive the following training: disability awareness training.
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- View information on Hamilton Park Racecourse - Red's Wine Bar (opens new tab) .
Toilet and Changing Facilities
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Toilet Facilities
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- The nearest toilet with adaptations is located in the grandstand building, through to the left from The Hill. Please refer to the separate guide for details.
- The male and female step-free toilet facilities are located through to the right of the bar.
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Changing Places and Changing Facilities
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- Parent and baby changing facilities are located through to the right of the bar.
Parking
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Car Park
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- The car park is located beside the Hampton by Hilton at Hamilton Park hotel car park.
- The car park is open air/surface.
- The car park surface consists of tarmac and loose chippings.
- There are 6 designated Blue Badge parking bays available.
- The Blue Badge bays are signposted but have no markings.
- The nearest designated bay is 15m from the main gate access point.
- The most accessible route from the Blue Badge parking has slight ramps or slopes.
- There is a dropped kerb without tactile paving from the designated Blue Badge parking.
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Charges and Restrictions
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- Parking is free for all users.
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Drop-off Point
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- There is a designated drop-off point available.
- The designated drop-off point is located at the side of the car park.
- There is a dropped kerb without tactile paving from the drop-off point.
Entrance
- This entrance is located at the front of the grandstand.
- The entrance area is clearly signed.
- There is not a canopy or recess which provides weather protection at the entrance.
- There is step-free level access at the entrance.
- There are double manual doors at this entrance, however one door is locked or bolted.
- The locked door can be opened on request.
- The door opens towards you.
- The width of the opening is 77cm.
- There is a small lip on the threshold of the opening.
- The doors have a low visual contrast.
Eating and Drinking
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Service
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- This area has a bar where food and drink can be ordered, a bar where drinks can be ordered, buffet counters, staff who can provide assistance with ordering and numerous seating options.
- Full table service is available on request only.
- Menus are handheld and displayed on the counter.
- The following dietary requirements can be catered for: gluten free, dairy free, lactose free, nut allergy, vegetarian and vegan.
- The following are available: drinking straws, takeaway cups and takeaway cutlery.
- There is a clearly signed portable hearing assistance system.
- The hearing assistance system could not be tested at the time of the survey.
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Order and Payment
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- The bar was surveyed.
- The counter is located to the right after you enter.
- There is step-free level access to the counter.
- The height of the counter is 115cm.
- There is a lowered section at the counter.
- The height of the lowered section is 77cm.
- The counter has mirrors and patterned/distracting backgrounds.
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Seating Area
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- There is step-free level access throughout the seating area.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- The flooring is patterned.
- The walls and floor have a high visual contrast.
- Seating available in this area includes: chairs with armrests, chairs without armrests, armchairs, sofas and benches.
- Furniture available in this area includes: tables and coffee tables.
- The surface height of some of the tables is suitable for wheelchair users.
- The clear height under some of the tables is suitable for wheelchair users.
- There may be background noise in this area.
- Lighting levels vary due to the use of large glazed walls.
- Lighting levels are adjustable.
- An outside seating area with picnic tables is also available.
Standard Toilet Facilities
- The male and female standard toilet facilities were surveyed.
- The toilets are located through to the right of the bar.
- The distance from the entrance is 30m.
- The most accessible route has step-free level access and manual doors.
- There is step-free level access into the toilets.
- There is pictorial and written text signage on or near the door.
- The door opens inwards and has a high visual contrast.
- The width of the door opening is 65cm.
- Internally the door has a medium visual contrast.
- There are no ambulant toilet facilities available.
- There is a wash basin, a wall mounted soap dispenser, a wall mounted towel dispenser and a hand dryer available.
- The wash basin has a push tap.
- Lighting levels were even at the time of the survey.
- There are lever mixer taps in the female facilities.
Parent and Baby Room / Feeding Room
- The room surveyed is located through to the right of the bar.
- The distance from the entrance is 30m.
- The most accessible route to the room has step-free level access and manual doors.
- There is step-free level access into the room.
- There is pictorial and written text signage on or near the door.
- The door opens outwards and has a high visual contrast.
- The width of the door opening is 86cm.
- Internally the door has a high visual contrast.
- The height of the baby change facility when in use is 99cm.
- There is a wash basin and a hand dryer in the room.
- The wash basin has a lever mixer tap.
- The room has a nappy/incontinence items bin.
- Seating available in the room includes: armchairs.
- The walls and floor have a high visual contrast.
- Lighting levels were even at the time of the survey.
