Access Guide
Overview
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Parking and Public Transport
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- The venue has its own car park, with Blue Badge parking available.
- There is a drop-off point and a taxi rank.
- The nearest step-free train station is Hamilton West.
- The nearest bus station is Hamilton.
- For the latest travel options and information you can plan your travel using Google Maps (opens new tab).
- View information on getting here (opens new tab) .
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Getting In and Around
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- There is step-free level access at the most accessible entrance.
- There is step-free level access throughout the majority of areas.
- The following areas have step-free access via ramps or slopes: some areas throughout the grounds and the marquees.
- The following areas have stepped access: some photo areas and some additional toilet blocks.
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Getting Help and Assistance
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- There is seating available.
- There is a portable hearing assistance system on request.
- You can borrow or hire the following equipment: a manual wheelchair.
- Additional equipment which can be borrowed or hired includes: The manual wheelchair can be arranged to borrow by emailing the venue in advance.
- Documents are available in the following formats: large print (on request).
- There is not a water bowl available for assistance dogs.
- There is not a designated assistance dog spending area.
- Additional facilities/services include: an ATM machine, phone charging points and Wi-Fi.
- Staff receive the following training: disability awareness training.
Related Access Guides
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- View information on Hamilton Park Racecourse - Duke's Suite (opens new tab) .
- View information on Hamilton Park Racecourse - Grandstand Building (opens new tab) .
- View information on Hamilton Park Racecourse - Red's Wine Bar (opens new tab) .
- View information on Hamilton Park Racecourse - The Hill Bar and Restaurant (opens new tab) .
Toilet and Changing Facilities
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Toilet Facilities
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- There is 1 toilet with adaptations.
- The toilet with adaptations is located to the rear of the Parade Ring Marquee.
- The toilet with adaptations has a left hand transfer space.
- The male and female step-free toilet facilities are located to the rear of the Parade Ring Marquee and in the Owners and Trainers Marquee.
- The male and female toilet facilities are located to the front of the grandstand.
Parking
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Car Park
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- The car park is located beside the Hampton by Hilton at Hamilton Park hotel car park.
- The car park is open air/surface.
- The car park surface consists of tarmac and loose chippings.
- There are 6 designated Blue Badge parking bays available.
- The Blue Badge bays are signposted but have no markings.
- The nearest designated bay is 15m from the main gate access point.
- The most accessible route from the Blue Badge parking has slight ramps or slopes.
- There is a dropped kerb without tactile paving from the designated Blue Badge parking.
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Charges and Restrictions
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- Parking is free for all users.
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Drop-off Point
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- There is a designated drop-off point available.
- The designated drop-off point is located at the side of the car park.
- There is a dropped kerb without tactile paving from the drop-off point.
Access Point (Main Gate)
- This access point is located near the car park.
- The access point is clearly signed.
- Assistance is available at the access point.
- There is step-free level access.
- There is an open gap.
- The width of the opening is 90cm.
- This is the main public turnstile entrance. There is an alternative side gate for pre-paid ticket holders. The gate is staffed and held permanently open on race days to a width of 114cm (3ft 9in).
Outdoor Spaces
- The following is available in this area: parkland, gardens and a toilet block.
- Additional facilities in this area include: kiosks for information, food, drink and betting.
- Outdoor areas consist of concrete or tarmac, grass, block paving and paving slabs.
- There are footpaths throughout.
- The majority of the paths are wide enough for wheelchair users.
- The following areas have step-free access via ramps or slopes: some paths.
- The following areas have stepped access: some photo areas and additional toilet blocks.
- There are seats situated along the paths for people to rest.
- The paths have uneven surfaces.
Entrance (Parade Ring Marquee)
- This entrance is located at the rear of the Parade Ring Marquee.
- The entrance area is not clearly signed.
- There is step-free access via ramp at the entrance.
- The ramp has a steep gradient with resting areas.
- The ramp is between 75cm and 150cm wide with no handrails.
- There are double manual doors at this entrance, however one door is locked or bolted.
- The doors are permanently held open.
- The width of the opening is 98cm.
- There is a small lip on the threshold of the opening.
- The doors have a low visual contrast.
- There is a second set of double manual doors.
- The second set of doors are permanently held open.
- The width of the opening is 218cm.
- There is a small lip on the threshold of the opening.
- The second set of doors have a low visual contrast.
- There is step-free level access as you enter.
Eating and Drinking (Parade Ring Marquee)
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Service
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- This area has a bar where food and drink can be ordered, staff who can provide assistance with ordering and numerous seating options.
- Full table service is not available.
- Menus are handheld and displayed on the counter.
- The following are available: drinking straws and takeaway cups.
- There is not a hearing assistance system.
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Order and Payment
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- The bar was surveyed.
- The counter is located to the rear of the marquee.
- There is step-free level access to the counter.
- The height of the counter is 113cm.
- There is not a lowered section at the counter.
- The counter has mirrors and glazed screens.
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Seating Area
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- There is step-free level access throughout the seating area.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- The walls and floor have a high visual contrast.
- Seating available in this area includes: chairs without armrests.
- Furniture available in this area includes: tables.
- The surface height of the tables is not suitable for wheelchair users.
- The clear height under some of the tables is suitable for wheelchair users.
- There is background noise in this area which varies depending on the function/event.
- Lighting levels vary due to the use of large glazed walls.
- An outside seating area with picnic tables is also available.
Toilet with Adaptations (Parade Ring Marquee - Left Hand Transfer)
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Location and Access
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- The toilet surveyed is located to the rear of the Parade Ring Marquee.
- The distance from the Parade Ring Marquee entrance is 5m.
- The most accessible route to the toilet has steep ramps or slopes.
- There is step-free level access into the facility.
- There is pictorial and written text signage on or near the door.
- The door opens outwards and has a low visual contrast.
- The width of the door opening is 86cm.
- The door has a lever twist lock.
- Internally the door has a low visual contrast.
- There is a grab rail on the internal door with a medium visual contrast.
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Dimensions and Features
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- The dimensions of the cubicle are 168cm (width) x 182cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is a lateral transfer space to the left as you face the toilet, however it is obstructed.
- The lateral transfer space is 114cm (from the side of the toilet pan).
- There is a spatula flush on the non-transfer side.
- There is no horizontal grab rail for the toilet.
- There is a vertical grab rail on the non-transfer side.
- The vertical grab rail has a medium visual contrast.
- There is a dropdown rail on the transfer side.
- The dropdown rail has a medium visual contrast.
- The toilet seat is 49cm from the floor.
- The toilet seat has a low visual contrast.
- There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
- The toilet roll holder has a medium visual contrast.
- The toilet roll holder is 93cm from the floor.
- The wash basin and taps can be reached when seated on the toilet.
- The wash basin is 72cm from the floor.
- The wash basin has a lever mixer tap.
- The vertical grab rail is on the right as you face the wash basin.
- The wash basin grab rail has a medium visual contrast.
- There is a wall mounted soap dispenser which can be reached when seated on the toilet.
- The soap dispenser has a medium visual contrast.
- The soap dispenser is 90cm from the floor.
- There is a wall mounted towel dispenser which cannot be reached when seated on the toilet.
- The towel dispenser has a medium visual contrast.
- The towel dispenser is 72cm from the floor.
- There is a wall mounted hand dryer.
- The hand dryer has a medium visual contrast.
- The hand dryer is 112cm from the floor.
- There is a pull cord emergency alarm within 10cm from the floor.
- There is a mirror.
- There is no shelf.
- The cubicle has a waste bin, a nappy/incontinence items bin and a sanitary bin.
- There are no coat hooks.
- The height of the baby change facility when in use is 95cm.
- The walls and floor have a high visual contrast.
- Lighting levels were even at the time of the survey.
Entrance (Owners Dining Marquee)
- This entrance is located along to the left of the grandstand building.
- The entrance area is clearly signed.
- There is not a canopy or recess which provides weather protection at the entrance.
- There is step-free access via ramp at the entrance.
- The ramp has a steep gradient.
- The ramp is over 150cm wide with no handrails.
- There are double manual doors at this entrance, however one door is locked or bolted.
- The locked door can be opened on request.
- The door is permanently held open.
- The width of the opening is 93cm.
- There is a small lip on the threshold of the opening.
- The doors have a low visual contrast.
- There is step-free level access as you enter.
Eating and Drinking (Owners Dining Marquee)
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Service
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- This area has a bar where food and drink can be ordered, staff who can provide assistance with ordering and designated seating.
- Full table service is available.
- Menus are handheld.
- The following are available: drinking straws and takeaway cups.
- There is not a hearing assistance system.
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Order and Payment
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- The bar was surveyed.
- The counter is located on the right as you enter.
- There is step-free level access to the counter.
- The height of the counter is 115cm.
- There is not a lowered section at the counter.
- The counter has glazed screens.
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Seating Area
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- There is step-free level access throughout the seating area.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- The walls and floor have a high visual contrast.
- Seating available in this area includes: chairs without armrests.
- Furniture available in this area includes: tables.
- The surface height of the tables is suitable for wheelchair users.
- The clear height under the tables is suitable for wheelchair users.
- There is background noise in this area which varies depending on the function/event.
- Lighting levels vary due to the use of large glazed walls.
Entrance (Owners and Trainers Marquee)
- This entrance is located opposite the Parade Ring.
- The entrance area is clearly signed.
- There is not a canopy or recess which provides weather protection at the entrance.
- There is step-free access via ramp at the entrance.
- The ramp has a steep gradient with resting areas.
- The ramp is between 75cm and 150cm wide with handrails on both sides.
- The ramp bypasses the steps.
- There are 3 steps with no handrails.
- The steps are clearly marked.
- The height of the steps is between 15cm and 18cm.
- The height of the highest step is 17cm.
- The depth of the steps is between 30cm and 45cm.
- There are double manual doors at this entrance, however one door is locked or bolted.
- The locked door can be opened on request.
- The door is permanently held open.
- The width of the opening is 83cm.
- There is a small lip on the threshold of the opening.
- The doors have a low visual contrast.
- There is step-free level access as you enter.
Eating and Drinking (Owners and Trainers Marquee)
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Service
View
- This area has a bar where food and drink can be ordered, staff who can provide assistance with ordering and numerous seating options.
- Full table service is available on request only.
- Menus are handheld and displayed on the counter.
- The following are available: drinking straws and takeaway cups.
- There is not a hearing assistance system.
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Order and Payment
View
- The bar was surveyed.
- The counter is located to the rear of the marquee.
- There is step-free level access to the counter.
- The height of the counter is 90cm.
- There is not a lowered section at the counter.
- The counter has glazed screens.
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Seating Area
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- There is step-free level access throughout the seating area.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- The flooring consists of deep pile carpet.
- The walls and floor have a high visual contrast.
- Seating available in this area includes: chairs without armrests and high stools.
- Furniture available in this area includes: tables and high tables.
- The surface height of some of the tables is suitable for wheelchair users.
- The clear height under some of the tables is suitable for wheelchair users.
- There is background noise in this area which varies depending on the function/event.
- Lighting levels vary due to the use of large glazed walls.
- An outside area with tables and chairs with armrests is also available.
