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Silverwood - Inpatient Therapies

Silverwood, St Peter's Hospital Campus, 1 Holloway Hill, Lyne, Surrey, KT16 0AE

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Access Guide

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Parking (Blue Badge Holders and Drop Off Only)

  • Car Park View
    • The car park is located at the front of the building, to the left of the Silverwood entrance.
    • The car park is open air/surface.
    • The car park surface consists of tarmac.
    • There are 3 designated Blue Badge parking bays available.
    • The Blue Badge bays are clearly marked and signposted.
    • The surveyed Blue Badge parking bay dimensions are 658cm (width) x 330cm (depth).
    • The hatched/marked zones vary between bays.
    • The width of the marked zone is 250cm.
    • The dimensions of the designated Blue Badge parking bays vary in size.
    • The nearest designated bay is 18m from the Silverwood entrance.
    • The most accessible route from the Blue Badge parking has slight ramps or slopes.
    • There is a dropped kerb without tactile paving from the designated Blue Badge parking.
  • Charges and Restrictions View
  • Drop-off Point View
    • There is a designated drop-off point available.
    • The designated drop-off point is located in front of the Silverwood entrance.
    • There is a dropped kerb without tactile paving from the drop-off point.
  • Public Car Parks View
    • There are no alternative onsite car parks for visitors of Silverwood.
      Visitors can park in the Woodland Car Park which is a council owned car park approximately a 10 minutes' walk away: Please click here for more information on the Woodland Car Park
      Alternatively, visitors may be able to park in one of the visitor car parks around the St Peter's main hospital site, with the closest car park to Silverwood being the Urgent and Emergency Care car park. Please click here for more information on parking at St Peter's Hospital.

Entrance (Silverwood)

  • This entrance is located at the front right side of the building.
  • The entrance area is clearly signed.
  • There is a canopy or recess which provides weather protection at the entrance.
  • There is step-free access via slope at the entrance.
  • The slope has a slight gradient.
  • There is an intercom at a height of 138cm.
  • There is a single automatic door at this entrance.
  • The door is permanently held open.
  • The width of the opening is 105cm.
  • There is a small lip on the threshold of the opening.
  • The door has a medium visual contrast.
  • There is a push pad or push button to exit at a height of 116cm.
  • There is a second single automatic door.
  • The second door opens by sliding.
  • The width of the opening is 119cm.
  • There is a small lip on the threshold of the opening.
  • The second door has a medium visual contrast.
  • There is step-free level access as you enter.

Reception (Silverwood Reception)

  • The reception is located to the right as you enter the building .
  • The distance from the Silverwood entrance is 4m.
  • There is step-free level access to reception.
  • The height of the reception desk is 114cm.
  • There is a lowered section at the desk.
  • The height of the lowered section is 76cm.
  • The reception has windows and glazed screens.
  • There is a clearly signed fixed hearing assistance system.
  • The hearing assistance system was tested and working at the time of the survey.
  • There is no (or very little) background noise in this area.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.
  • Lighting levels are adjustable.
  • There is some room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
  • There is space for an assistance dog to rest in the seating area.
  • Seating available in this area includes: sofas and chairs with armrests.
  • Furniture available in this area includes: tables and coffee tables.
  • The height of the table with the water dispenser is 87cm.

Entrance (Ground Floor Main Corridor - Access Controlled Entrance)

  • This entrance is located to the left of Silverwood Main Reception.
  • The entrance area is clearly signed.
  • There is step-free level access at the entrance.
  • There is an intercom at a height of 149cm.
  • There is a single manual door at this entrance.
  • The door opens away from you.
  • The width of the opening is 94cm.
  • The door has a high visual contrast.
  • There is a second single manual door.
  • The second door opens away from you.
  • The width of the opening is 94cm.
  • The second door has a high visual contrast.
  • Staff are required to escort patients and visitors through the airlock doors.

Department / Service (Inpatient Therapies)

  • Location and Access View
    • Inpatient Therapies is located on the ground floor of the building, to the left along the main corridor.
    • View information on opening times.
    • There is written text signage on or near the door.
    • There is step-free level access into this area.
    • There is a single manual door with a high visual contrast.
    • The door opens away from you.
    • The width of the opening is 90cm.
  • Getting Around View
    • There is step-free level access throughout.
    • The walls and floor have a high visual contrast.
    • There is no (or very little) background noise in this area.
    • Wayfinding signage is not provided.
    • Signage is clearly visible with high contrasting colours.
    • Lighting levels vary due to the size of the space.
  • Facilities and Services View
    • There are 7 consultation/medical rooms available.
    • There is not a hearing assistance system.
    • The following facilities are available for patients: a toilet with adaptations and a standard toilet.

Toilet and Changing Facilities (Inpatient Therapies)

  • Toilet Facilities View
    • There is 1 toilet with adaptations.
    • The toilet with adaptations is located along the Inpatient Therapies department corridor and to the left.
    • The toilet with adaptations has a right hand transfer space.
    • The shared step-free toilet facilities are located along the Inpatient Therapies department corridor and to the left.

Consultation / Medical Room (Consultation Room)

  • There are 2 consultation/medical rooms available.
  • The room surveyed was; Consultation Room 0-04.
  • The room is located along the Inpatient Therapies department corridor and to the left.
  • The most accessible route to the room has step-free level access.
  • There is pictorial and written text signage on or near the door.
  • There is step-free level access into the room.
  • There is a single manual door with a high visual contrast.
  • The door opens inwards.
  • The width of the opening is 83cm.
  • There is step-free level access throughout the room.
  • Furniture can be moved to enable a manoeuvring space for a wheelchair user (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • The walls and floor have a medium visual contrast.
  • Seating available in the room includes: armchairs.
  • Furniture available in the room includes: coffee tables and desks.
  • Some tables are fixed.
  • There is not a hearing assistance system.
  • There is no (or very little) background noise in this room.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.
  • Lighting levels are adjustable.
  • The height of the door release button to exit the room is 100cm.

Consultation / Medical Room (Group Room)

  • There is 1 consultation/medical room available.
  • The room surveyed was; Group Room.
  • The room is located to the rear of the Inpatient Therapies department corridor and to the right.
  • The most accessible route to the room has step-free level access.
  • There is pictorial and written text signage on or near the door.
  • There is step-free level access into the room.
  • There is a single manual door with a high visual contrast.
  • The door opens inwards.
  • The width of the opening is 82cm.
  • There is step-free level access throughout the room.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • The walls and floor have a high visual contrast.
  • Seating available in the room includes: chairs with armrests and chairs without armrests.
  • Furniture available in the room includes: tables.
  • There is not a hearing assistance system.
  • There is no (or very little) background noise in this room.
  • Lighting levels were even at the time of the survey.
  • Lighting levels are adjustable.

Consultation / Medical Room (Music Room)

  • There is 1 consultation/medical room available.
  • The room surveyed was; Music Room.
  • The room is located to the rear of the Inpatient Therapies department corridor and to the left.
  • The most accessible route to the room has step-free level access.
  • There is pictorial and written text signage on or near the door.
  • There is step-free level access into the room.
  • There is a single manual door with a high visual contrast.
  • The door opens inwards.
  • The width of the opening is 83cm.
  • There is step-free level access throughout the room.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • The walls and floor have a high visual contrast.
  • Seating available in the room includes: chairs with armrests, chairs without armrests and sofas.
  • Furniture available in the room includes: coffee tables and desks.
  • Some furniture is fixed.
  • There is not a hearing assistance system.
  • There is no (or very little) background noise in this room.
  • Lighting levels were even at the time of the survey, with unshaded light sources.
  • Lighting levels are adjustable.

Consultation / Medical Room (Art Room)

  • There is 1 consultation/medical room available.
  • The room surveyed was; Art Room.
  • The room is located to the rear of the Inpatient Therapies department corridor.
  • The most accessible route to the room has step-free level access.
  • There is pictorial and written text signage on or near the door.
  • There is step-free level access into the room.
  • There is a single manual door with a high visual contrast.
  • The door opens inwards.
  • The width of the opening is 82cm.
  • There is step-free level access throughout the room.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • The walls and floor have a high visual contrast.
  • Seating available in the room includes: chairs with armrests and chairs without armrests.
  • Furniture available in the room includes: tables.
  • Some furniture is fixed.
  • There is not a hearing assistance system.
  • There is no (or very little) background noise in this room.
  • Lighting levels were even at the time of the survey.
  • Lighting levels are adjustable.
  • The height of the counter is 93cm.

Kitchen (Therapy Kitchen)

  • The kitchen is located along the Inpatient Therapies department corridor and to the left.
  • There is step-free level access into the kitchen.
  • There is pictorial and written text signage on or near the door.
  • There is a single manual door with a high visual contrast.
  • The door opens inwards.
  • The width of the opening is 85cm.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • The walls and floor have a high visual contrast.
  • The work surface is 92cm from the floor.
  • A height adjustable work surface is available.
  • The lowered work surface is 71cm from the floor.
  • Overhead and under counter cupboards are available.
  • The hob is 94cm from the floor.
  • A height adjustable hob is available.
  • The lowered hob is 80cm from the floor.
  • The oven is at a suitable height for a wheelchair user.
  • The sink is 94cm from the floor.
  • A lowered sink is available with a clear knee recess.
  • The lowered sink is 71cm from the floor.
  • The sink has a lever mixer tap.
  • Facilities within the kitchen include a fridge, a freezer, a dishwasher, a microwave, a kettle and a toaster.
  • The following machines are at a suitable height for a wheelchair user: dishwasher.
  • Seating available in the kitchen includes: chairs without armrests.
  • Furniture available in the kitchen includes: tables.
  • Some tables are fixed.
  • The surface height of some of the tables is suitable for wheelchair users.
  • The clear height under some of the tables is suitable for wheelchair users.
  • Lighting levels were even at the time of the survey, with unshaded light sources.
  • Lighting levels are adjustable.

Gym (Gym and Sports Garden)

  • The gym is located to the rear of the Inpatient Therapies department corridor and to the left.
  • There is step-free level access into the gym.
  • There is pictorial and written text signage on or near the door.
  • There is a single manual door with a high visual contrast.
  • The door opens away from you.
  • The width of the opening is 83cm.
  • There is step-free level access throughout.
  • Access throughout may include manual doors.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • The gym is staffed when open.
  • Some flooring is shiny.
  • The walls and floor have a high visual contrast.
  • There is some clear manoeuvring space between equipment (150cm x 150cm).
  • Equipment includes free weights and cable resistance machines.
  • A member of staff is on duty to supervise the patient at all times.
  • Seating available in this area includes: chairs with armrests and benches.
  • There is not a hearing assistance system.
  • There is no (or very little) background noise in this area.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.
  • Lighting levels are adjustable.

Exit (Gym - Sports Garden)

  • The exit area is not clearly signed.
  • There is step-free level access at the exit.
  • This door is located within the gym.
  • There is a single manual door at this exit.
  • The door opens away from you.
  • The width of the opening is 88cm.
  • There is a small lip on the threshold of the opening.
  • The door has a low visual contrast.
  • There is an identical door to access the Sports Garden located in the Art Room.

Outdoor Spaces (Sports Garden)

  • The following is available in this area: basket ball hoops, a table tennis table and bench seating.
  • Outdoor areas consist of rubber tarmac.
  • There is step-free level access throughout all areas.

Exit (Outdoor Therapy Garden)

  • The exit area is not clearly signed.
  • There is stepped access at the exit.
  • There is 1 step with no handrails.
  • The step is unmarked.
  • The height of the step is not between 15cm and 18cm.
  • The height of the highest step is 3cm.
  • This entrance is located along the Inpatient Therapies department corridor and to the right.
  • There is a single manual door at this exit.
  • The door opens towards you.
  • The width of the opening is 88cm.
  • The door has a low visual contrast.
  • There is an identical door to access the Outdoor Therapy Garden in the Group Room.
  • There is step-free level access as you exit.

Outdoor Spaces (Outdoor Therapy Garden)

  • The following is available in this area: an outdoor therapy garden.
  • Outdoor areas consist of grass and bonded gravel.
  • There are footpaths throughout.
  • The majority of the paths are not wide enough for wheelchair users.
  • There is step-free level access throughout all areas.
  • There are some seats situated along the paths for people to rest.

Toilet with Adaptations (Right Hand Transfer)

  • Location and Access View
    • The toilet surveyed is located along the Inpatient Therapies department corridor and to the left, next to consultation rooms 3 and 4.
    • The distance from the Inpatient Therapies entrance is 10m.
    • The most accessible route to the toilet has step-free level access.
    • There is step-free level access into the facility.
    • There is written text and pictorial signage on or near the door.
    • The door opens both ways and has a high visual contrast.
    • The width of the door opening is 82cm.
    • The door has a twist lock.
    • Internally the door has a high visual contrast.
    • There is a grab rail on the internal door with a high visual contrast.
  • Dimensions and Features View
    • The dimensions of the cubicle are 220cm (width) x 326cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is a lateral transfer space to the right as you face the toilet.
    • The lateral transfer space is 144cm (from the side of the toilet pan).
    • There is a push button flush on the non-transfer side.
    • There is a horizontal grab rail on the non-transfer side.
    • The horizontal grab rail has a high visual contrast.
    • There is a vertical grab rail on the transfer side.
    • The vertical grab rail has a high visual contrast.
    • There is a dropdown rail on the transfer side.
    • The dropdown rail has a high visual contrast.
    • The toilet seat is 48cm from the floor.
    • The toilet seat has a high visual contrast.
    • The toilet has a padded backrest.
    • There is a wall mounted toilet roll holder which cannot be reached when seated on the toilet.
    • The toilet roll holder has a low visual contrast.
    • The toilet roll holder is 106cm from the floor.
    • The wash basin and taps can be reached when seated on the toilet.
    • The wash basin is 72cm from the floor.
    • The wash basin has a push tap.
    • The vertical grab rails are on both sides of the wash basin.
    • The wash basin grab rails have a high visual contrast.
    • There is a wall mounted soap dispenser which can be reached when seated on the toilet.
    • The soap dispenser has a high visual contrast.
    • The soap dispenser is 116cm from the floor.
    • There is a wall mounted towel dispenser which can be reached when seated on the toilet.
    • The towel dispenser has a high visual contrast.
    • The towel dispenser is 114cm from the floor.
    • There is not a hand dryer.
    • There is a push button emergency alarm.
    • There is a full length mirror.
    • There is no shelf.
    • The cubicle has a pedal bin and a sanitary bin.
    • There are no coat hooks.
    • The walls and floor have a high visual contrast.
    • Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.

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