Access Guide
Getting To (Lyra Ward)
- The most accessible route from the Blue Badge parking bays has slight ramps or slopes and a dropped kerb with tactile paving.
- Access to Lyra Ward is via the Silverwood entrance.
- There is a drop-off point at this entrance.
- Lyra Ward is located on the ground floor of the Silverwood building.
- Lyra Ward is approximately 24m from the Silverwood entrance.
- Enter via the Silverwood entrance.
Turn right and continue through the access controlled entrance and along the main corridor.
At the end of the corridor, go through the manual doors to reach the rear ward corridor.
Upon exiting the corridor, turn left and Lyra Ward is located on the right. - Internally the most accessible route has step-free level access and manual doors.
- Some flooring along the route is shiny .
- There are not resting areas along the route.
- Wayfinding signage is provided.
- Signage is clearly visible with high contrasting colours.
- The following toilet facilities are available along the route; a changing places facility, a toilet with adaptations (with left hand transfer), a toilet with adaptations (with right hand transfer) and standard toilets.
- View more information on getting to and around the hospital (opens new tab)
Parking (Blue Badge Holders and Drop Off Only)
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Car Park
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- The car park is located at the front of the building, to the left of the Silverwood entrance.
- The car park is open air/surface.
- The car park surface consists of tarmac.
- There are 3 designated Blue Badge parking bays available.
- The Blue Badge bays are clearly marked and signposted.
- The surveyed Blue Badge parking bay dimensions are 658cm (width) x 330cm (depth).
- The hatched/marked zones vary between bays.
- The width of the marked zone is 250cm.
- The dimensions of the designated Blue Badge parking bays vary in size.
- The nearest designated bay is 18m from the Silverwood entrance.
- The most accessible route from the Blue Badge parking has slight ramps or slopes.
- There is a dropped kerb without tactile paving from the designated Blue Badge parking.
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Charges and Restrictions
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- This car park is for Blue Badge holders only.
- Parking is free for Blue Badge holders.
- Clearly presented parking signs are not available.
- View information on parking policies/charges (opens new tab).
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Drop-off Point
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- There is a designated drop-off point available.
- The designated drop-off point is located in front of the Silverwood entrance.
- There is a dropped kerb without tactile paving from the drop-off point.
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Public Car Parks
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- There are no alternative onsite car parks for visitors of Silverwood.
Visitors can park in the Woodland Car Park which is a council owned car park approximately a 10 minutes' walk away: Please click here for more information on the Woodland Car Park
Alternatively, visitors may be able to park in one of the visitor car parks around the St Peter's main hospital site, with the closest car park to Silverwood being the Urgent and Emergency Care car park. Please click here for more information on parking at St Peter's Hospital.
- There are no alternative onsite car parks for visitors of Silverwood.
Entrance (Silverwood)
- This entrance is located at the front right side of the building.
- The entrance area is clearly signed.
- There is a canopy or recess which provides weather protection at the entrance.
- There is step-free access via slope at the entrance.
- The slope has a slight gradient.
- There is an intercom at a height of 138cm.
- There is a single automatic door at this entrance.
- The door is permanently held open.
- The width of the opening is 105cm.
- There is a small lip on the threshold of the opening.
- The door has a medium visual contrast.
- There is a push pad or push button to exit at a height of 116cm.
- There is a second single automatic door.
- The second door opens by sliding.
- The width of the opening is 119cm.
- There is a small lip on the threshold of the opening.
- The second door has a medium visual contrast.
- There is step-free level access as you enter.
Reception (Silverwood Reception)
- The reception is located to the right as you enter the building .
- The distance from the Silverwood entrance is 4m.
- There is step-free level access to reception.
- The height of the reception desk is 114cm.
- There is a lowered section at the desk.
- The height of the lowered section is 76cm.
- The reception has windows and glazed screens.
- There is a clearly signed fixed hearing assistance system.
- The hearing assistance system was tested and working at the time of the survey.
- There is no (or very little) background noise in this area.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
- Lighting levels are adjustable.
- There is some room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
- There is space for an assistance dog to rest in the seating area.
- Seating available in this area includes: sofas and chairs with armrests.
- Furniture available in this area includes: tables and coffee tables.
- The height of the table with the water dispenser is 87cm.
Entrance (Ground Floor Main Corridor - Access Controlled Entrance)
- This entrance is located to the left of Silverwood Main Reception.
- The entrance area is clearly signed.
- There is step-free level access at the entrance.
- There is an intercom at a height of 149cm.
- There is a single manual door at this entrance.
- The door opens away from you.
- The width of the opening is 94cm.
- The door has a high visual contrast.
- There is a second single manual door.
- The second door opens away from you.
- The width of the opening is 94cm.
- The second door has a high visual contrast.
- Staff are required to escort patients and visitors through the airlock doors.
Entrance (Lyra Ward)
- This entrance is located on the ground floor of the Silverwood building, to the left as you enter the rear ward corridor.
- The entrance area is clearly signed.
- There is step-free level access at the entrance.
- There is an intercom at a height of 147cm.
- There is a single manual door at this entrance.
- The door opens away from you.
- The width of the opening is 90cm.
- The door has a high visual contrast.
Ward (Lyra Ward)
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Ward Information
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- This is a working-age adult inpatient mental health ward.
- This is a shared ward.
- There are 16 side rooms available.
- There are 16 beds in total on the ward.
- There are 3 consultation/medical rooms available.
- There are separate male and female bedroom corridors which are fob access controlled.
There are 2 accessible bedrooms on this ward.
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Location and Access
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- There is no signage on or near the door.
- There is step-free level access into this ward.
- There is a single manual door with a high visual contrast.
- The door opens away from you.
- The width of the opening is 90cm.
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Getting Around
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- There is step-free level access throughout.
- Access throughout may include manual doors and doors permanently held open.
- The flooring is shiny.
- The walls and floor visual contrast varies between low and high.
- There may be background noise in this area.
- Wayfinding signage is not provided.
- Signage is clearly visible with high contrasting colours.
- Lighting levels vary due to the size of the space.
- Lighting levels are adjustable.
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Reception / Nurses' Station
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- There is a portable hearing assistance system which is not clearly signed.
- The hearing assistance system was tested and working at the time of the survey.
- The height of the window into the nurses' station is 107cm high.
There is not a lowered section.
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Facilities and Services
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- Seating available on the ward includes: chairs with armrests, chairs without armrests, armchairs, sofas, benches, bariatric chairs with armrests and stools.
- The hoist is mobile.
- There is a relatives' room for the ward.
- The following facilities are available for patients: a toilet with adaptations and washrooms.
- The nearest toilet with adaptations for visitors is located on the ground floor of the Silverwood building.
- The Consultation room on the ward is also used as a relatives' room.
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Visiting Hours
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- Visiting times vary, please contact the ward in advance.
- View information on visiting times (opens new tab).
Toilet and Changing Facilities (Lyra Ward)
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Toilet Facilities
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- There is 1 toilet with adaptations.
- The toilet with adaptations is located along the ward corridor and to the right, before the nurses' station.
- The toilet with adaptations has a right hand transfer space.
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Washroom and Shower Facilities
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- The washroom facilities which have adaptations are located along the inpatient bedroom corridor 9-16.
- Standard washroom facilities are located within the bedrooms on the ward.
Room (Search Room)
- The room is located to the left as you enter the ward.
- The distance from the Lyra Ward entrance is 2m.
- The most accessible route to the room has step-free level access.
- There is written text signage on or near the door.
- There is step-free level access into the room.
- There is a single manual door with a low visual contrast.
- The door opens inwards.
- The width of the opening is 81cm.
- There is step-free level access throughout the room.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- The walls and floor have a medium visual contrast.
- Seating available in the room includes: chairs without armrests.
- Furniture available in the room includes: tables.
- The tables are fixed.
- The surface heights are not suitable for wheelchair users.
- The clear underside space of the surfaces is not suitable for wheelchair users.
- There is not a hearing assistance system.
- Additional facilities/services include: a wash basin.
- There is no (or very little) background noise in this room.
- Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.
Room (Lyra Meeting Room)
- The room is located to the right as you enter the ward.
- The distance from the Lyra Ward entrance is 5m.
- The most accessible route to the room has step-free level access.
- There is written text signage on or near the door.
- There is step-free level access into the room.
- There is a single manual door with a high visual contrast.
- The door opens inwards.
- The width of the opening is 83cm.
- There is step-free level access throughout the room.
- Furniture can be moved to enable a manoeuvring space for a wheelchair user (150cm x 150cm).
- There is space for an assistance dog to rest.
- The walls and floor have a medium visual contrast.
- Seating available in the room includes: chairs with armrests and chairs without armrests.
- Furniture available in the room includes: tables.
- Some tables are fixed.
- The surface heights are not suitable for wheelchair users.
- The clear underside space of some surfaces is suitable for wheelchair users.
- There is not a hearing assistance system.
- Additional facilities/services include: a television with subtitles.
- There is no (or very little) background noise in this room.
- Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.
- Lighting levels are adjustable.
Consultation / Medical Room (Consultation/Visitors Room)
- There is 1 consultation/medical room available.
- The room surveyed was; Consultation Room.
- The room is located along the ward corridor to the right, before bedroom corridor 9-16.
- The most accessible route to the room has step-free level access and manual doors.
- There is pictorial and written text signage on or near the door.
- There is step-free level access into the room.
- There is a single manual door with a high visual contrast.
- The door opens inwards.
- The width of the opening is 83cm.
- There is step-free level access throughout the room.
- Furniture cannot be moved to enable a manoeuvring space for a wheelchair user (150cm x 150cm).
- There is space for an assistance dog to rest.
- The walls and floor have a high visual contrast.
- Seating available in the room includes: chairs with armrests, chairs without armrests, armchairs and height adjustable chairs.
- Furniture available in the room includes: coffee tables and desks.
- Some tables are fixed.
- There is not a hearing assistance system.
- There is no (or very little) background noise in this room.
- Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.
- Lighting levels are adjustable.
- This room is also used as a relatives' room.
Consultation / Medical Room (Treatment Room)
- There is 1 consultation/medical room available.
- The room surveyed was; Treatment Room.
- The room is located along the ward corridor and to the left.
- The most accessible route to the room has step-free level access and manual doors.
- There is pictorial and written text signage on or near the door.
- There is step-free level access into the room.
- There is a single manual door with a low visual contrast.
- The door opens inwards.
- The width of the opening is 83cm.
- There is step-free level access throughout the room.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- The walls and floor have a high visual contrast.
- The treatment table is free standing and height adjustable.
- The length of the treatment table is 175cm.
- Seating available in the room includes: chairs with armrests.
- Some furniture is fixed.
- There is not a hearing assistance system.
- There is no (or very little) background noise in this room.
- Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.
Consultation / Medical Room (Medication Room)
- There is 1 consultation/medical room available.
- The room surveyed was; Medication Room.
- The room is located along the ward corridor and to the left, before the nurses' station.
- The most accessible route to the room has step-free level access and manual doors.
- There is pictorial and written text signage on or near the door.
- There is step-free level access into the room.
- There is a single manual door with a high visual contrast.
- The door opens inwards.
- The width of the opening is 82cm.
- There is step-free level access throughout the room.
- There is not room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- Some flooring is shiny.
- The walls and floor have a high visual contrast.
- Seating available in the room includes: chairs without armrests.
- There is not a hearing assistance system.
- There is no (or very little) background noise in this room.
- Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.
- The height of the counter is 73cm.
There is a window in which medication is dispensed which is 107cm high.
The height of the door release to exit the medication room is 95cm.
Seating Area (Communal Seating Area)
- The communal seating area is located directly ahead as you enter the ward, to the right and left of the nurses' station.
- The most accessible route has step-free level access.
- There is step-free level access into this area.
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Seating Area
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- There is step-free level access throughout the seating area.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- The walls and floor have a high visual contrast.
- Seating available in this area includes: chairs with armrests, chairs without armrests, armchairs, sofas, benches and stools.
- Furniture available in this area includes: tables and coffee tables.
- The surface height of some of the tables is suitable for wheelchair users.
- The clear height under some of the tables is suitable for wheelchair users.
- There may be background noise in this area.
- Lighting levels were even at the time of the survey, with unshaded light sources.
- Lighting levels are adjustable.
Room (Laundry Room)
- The room is located along the ward corridor to the left after the nurses' station.
- The most accessible route to the room has manual doors and step-free level access.
- There is written text and pictorial signage on or near the door.
- There is step-free level access into the room.
- There is a single manual door with a high visual contrast.
- The door opens outwards.
- The width of the opening is 82cm.
- There is step-free level access throughout the room.
- There is not room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- The walls and floor have a low visual contrast.
- There is not a hearing assistance system.
- Additional facilities/services include: a wash basin.
- There is no (or very little) background noise in this room.
- Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.
- The height of the counter is 93cm.
The height of the controls for the washing machines range between 60cm-114cm.
Room (Activity Room)
- The room is located along the ward corridor and to the right, before bedroom corridor 1-8.
- The most accessible route to the room has step-free level access and manual doors.
- There is pictorial and written text signage on or near the door.
- There is step-free level access into the room.
- There is a single manual door with a high visual contrast.
- The door opens inwards.
- The width of the opening is 83cm.
- There is step-free level access throughout the room.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- The walls and floor have a high visual contrast.
- Seating available in the room includes: chairs with armrests and chairs without armrests.
- Furniture available in the room includes: tables.
- Some surface heights are suitable for wheelchair users.
- The clear underside space of some surfaces is suitable for wheelchair users.
- There is not a hearing assistance system.
- Additional facilities/services include: a television with subtitles and a wash basin.
- There is no (or very little) background noise in this room.
- Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.
- Lighting levels are adjustable.
Room (Sensory Space)
- The room is located along the ward corridor to the right, before bedroom corridor 9-16.
- The most accessible route to the room has step-free level access and manual doors.
- There is pictorial and written text signage on or near the door.
- There is step-free level access into the room.
- There is a single manual door with a high visual contrast.
- The door opens inwards.
- The width of the opening is 83cm.
- There is step-free level access throughout the room.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- The walls and floor have a low visual contrast.
- Seating available in the room includes: chairs without armrests, armchairs and stools.
- Furniture available in the room includes: coffee tables.
- The surface heights are not suitable for wheelchair users.
- The clear underside space of the surfaces is not suitable for wheelchair users.
- There is not a hearing assistance system.
- There is no (or very little) background noise in this room.
- Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.
- Lighting levels are adjustable.
Exit (Lyra Garden)
- The exit area is clearly signed.
- There is step-free level access at the exit.
- This door is located to the rear of the communal seating area.
- There is a single manual door at this exit.
- The door opens away from you.
- The width of the opening is 88cm.
- The door has a low visual contrast.
Outdoor Spaces (Lyra Garden)
- The following is available in this area: an outdoor garden.
- Outdoor areas consist of grass and bonded gravel.
- There are footpaths throughout.
- The majority of the paths are wide enough for wheelchair users.
- There is step-free level access throughout all areas.
- There are some seats situated along the paths for people to rest.
Bathroom with Adaptations (Assisted Bathroom)
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Location and Access
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- The bathroom surveyed is located to the right as you enter bedroom corridor 9-16.
- The most accessible route to the bathroom has step-free level access and manual doors.
- There is step-free level access into the bathroom.
- There is pictorial and written text signage on or near the door.
- The door opens inwards and has a high visual contrast.
- The width of the door opening is 103cm.
- The door has a twist lock.
- Internally the door has a high visual contrast.
- There is not a grab rail on the internal door.
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Dimensions and Features
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- The dimensions of the bathroom are 405cm (width) x 325cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is lateral transfer space on both sides of the toilet .
- The lateral transfer space on the left is 295cm (from the side of the toilet pan).
- The lateral transfer space on the right is 126cm (from the side of the toilet pan).
- There is a push button flush on the left transfer side.
- There is no horizontal grab rail for the toilet.
- There are vertical grab rails on both sides of the toilet.
- The vertical grab rails have a high visual contrast.
- There are dropdown rails on both sides of the toilet.
- The dropdown rails have a high visual contrast.
- The toilet seat is 48cm from the floor.
- The toilet seat has a high visual contrast.
- The toilet has a padded backrest.
- There is a wall mounted toilet roll holder which cannot be reached when seated on the toilet.
- The toilet roll holder has a low visual contrast.
- The toilet roll holder is 112cm from the floor.
- The wash basin and taps cannot be reached when seated on the toilet.
- The wash basin is 72cm from the floor.
- The wash basin has a push tap.
- The vertical grab rails are on both sides of the wash basin.
- The wash basin rails have a high visual contrast.
- There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
- The soap dispenser has a high visual contrast.
- The soap dispenser is 113cm from the floor.
- There is a wall mounted towel dispenser which cannot be reached when seated on the toilet.
- The towel dispenser has a low visual contrast.
- The towel dispenser is 99cm from the floor.
- There is not a hand dryer.
- There is a push button emergency alarm.
- There is a full length mirror.
- There is no shelf.
- The bathroom has a sanitary bin.
- There are no coat hooks.
- The walls and floor have a high visual contrast.
- Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.
- The bathroom has a wheel in shower and a bath.
- The height of the side of the bath from floor level is 48cm.
- The bath controls are push.
- There is room for a wheelchair user to manoeuvre in the shower (150cm x 150cm).
- There is a fixed height shower head.
- The shower controls are twist turn mixer.
- There is a shower seat.
- The shower seat is 45cm from the floor.
- There are grab rails for the shower.
- The shower grab rails have a high visual contrast.
- There is a push button emergency alarm for the shower.
Toilet with Adaptations (Right Hand Transfer)
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Location and Access
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- The toilet surveyed is located along the ward corridor and to the right, before the nurses' station.
- The most accessible route to the toilet has manual doors and step-free level access.
- There is step-free level access into the facility.
- There is no signage on or near the door.
- The door opens inwards and has a high visual contrast.
- The width of the door opening is 83cm.
- The door has a twist lock.
- Internally the door has a high visual contrast.
- There is a grab rail on the internal door with a high visual contrast.
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Dimensions and Features
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- The dimensions of the cubicle are 197cm (width) x 273cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is a lateral transfer space to the right as you face the toilet, however it is obstructed.
- The lateral transfer space is 108cm (from the side of the toilet pan).
- There is a push button flush on the non-transfer side.
- There is a horizontal grab rail on the non-transfer side.
- The horizontal grab rail has a high visual contrast.
- There is a vertical grab rail on the transfer side.
- The vertical grab rail has a high visual contrast.
- There is a dropdown rail on the transfer side.
- The dropdown rail has a high visual contrast.
- The toilet seat is 48cm from the floor.
- The toilet seat has a high visual contrast.
- The toilet has a padded backrest.
- There is a wall mounted toilet roll holder which cannot be reached when seated on the toilet.
- The toilet roll holder has a low visual contrast.
- The toilet roll holder is 106cm from the floor.
- The wash basin and taps can be reached when seated on the toilet.
- The wash basin is 72cm from the floor.
- The wash basin has a push tap.
- The vertical grab rails are on both sides of the wash basin.
- The wash basin grab rails have a high visual contrast.
- There is a wall mounted soap dispenser which can be reached when seated on the toilet.
- The soap dispenser has a high visual contrast.
- The soap dispenser is 115cm from the floor.
- There is a wall mounted towel dispenser which can be reached when seated on the toilet.
- The towel dispenser has a medium visual contrast.
- The towel dispenser is 117cm from the floor.
- There is not a hand dryer.
- There is a push button emergency alarm.
- There is a full length mirror.
- There is no shelf.
- The cubicle has a sanitary bin and a pedal bin.
- There are no coat hooks.
- The walls and floor have a high visual contrast.
- Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.
Related Access Guides
- View information on Silverwood (opens new tab) .
- View information on Silverwood - Inpatient Therapies (opens new tab) .
- View information on Silverwood - Orion Ward (opens new tab) .
- View information on Silverwood - Polaris Ward (opens new tab) .
- View information on Silverwood - Vega Ward (opens new tab) .
