Access Guide
Summary
- There is onsite parking available here with designated Blue Badge parking.
- The most accessible entrance has: level step free access and automatic doors.
- There is step free access to the majority of the venue once inside.
- Toilet and changing facilities available include: accessible toilets, a Changing Place and standard toilets.
- This venue also has the following available: a companion/carer discount, audio format information, a sign language interpreter and seating.
- The attractions within the Dockyard can only be accessed via the steep ramp at the site entrance.
There is a screen playing audio/visual content with a sign language interpreter to the corner of the screen.
Parking (Main Car Park)
- This venue has a car park .
- This is an open air car park with a loose chippings and gravel surface.
- Parking is free for all users.
- There is not a designated drop-off point.
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Comments
View
- Photographs 1-4 show the main car park.
- Photographs 5 and 6 show the step-free or shallow stepped access onto the pavement from the car park.
- Photograph 7 shows a tarmacked car parking section that is used at times, however, it is further from the entrance.
- There are Blue Badge bays and electrical vehicle charging bays in the No.5 Slip, to the right of the site entrance and main car park.
- Photographs 1-4 show the main car park.
Parking (No.5 Slip: Blue Badge Bays and Electric Vehicle Bays)
- This venue has a car park .
- This is a sheltered car park with a tarmac and concrete surface.
- Parking is free for all users.
- There are 5 Blue Badge parking bays.
- The dimensions of the designated Blue Badge parking bay(s) surveyed are 225cm x 470cm.
- There is a hatched zone on both sides and to the rear.
- The nearest Blue Badge bay is 127m from the site entrance.
- Potential obstacles between the Blue Badge parking and the entrance include dropped kerbs, uneven surfaces and a road crossing.
- There is not a designated drop-off point.
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Comments
View
- Photograph 1 shows the No.5 slip which has the Blue Badge bays and 6 electrical vehicle charging bays within it. This is to the right-hand side from the main car park and site entrance.
- Access does not have to be pre-arranged.
- A security barrier and intercom 120cm high are used to access the car park. Staff will open the barriers when requested via this intercom.
- Photograph 4 shows one of the Blue Badge Bays and photograph 5 shows the electrical vehicle charging bays.
- Photographs 6-8 show the route to the site entrance.
- There is a pedestrian crossing which is level with the road one side, with a dropped kerb and tactile paving on the other side.
- The route consists of tarmac and block paving.
- Photograph 1 shows the No.5 slip which has the Blue Badge bays and 6 electrical vehicle charging bays within it. This is to the right-hand side from the main car park and site entrance.
Public Transport
- There is not a bus stop within approximately 150m of the venue.
- There is a designated drop-off area for coach tours within 150 metres of the site entrance.
- The nearest train station is Gillingham.
- Gillingham Station is approximately 1.9 miles away.
Entrance (The Historic Chatham Dockyard: Site Entrance)
- There is ramped/sloped access at this entrance.
- A width of at least 150cm and There is a ramp with a steep gradient .
- The ramp has handrails on both sides.
- There is a single automatic door which opens by sliding.
- The width of the opening is 151cm.
- There is a second set of doors.
- There is a single automatic door which open by sliding.
- The width of the opening is 173cm.
Entrance (Security Barriers / Entrance onto Site via Command of the Oceans)
- There is ramped/sloped access at this entrance.
- There is a slope with a slight gradient and a width between 75cm and 150cm .
- The ramp has handrails on both sides.
- There are no doors at this entrance.
- The width of the opening is 125cm.
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Comments
View
- The security barriers, shown in photograph 1, have a ticket bar code reader that is 92cm high. The barriers automatically open away from you.
- The ramp and corridor, shown in photographs 2-5, lead towards the Command of the Oceans gallery space and the two exit doors that lead outside.
- The security barriers, shown in photograph 1, have a ticket bar code reader that is 92cm high. The barriers automatically open away from you.
Entrance (Command of the Oceans to Museum Square: External Site Area)
- There is ramped/sloped access at this entrance.
- There is a slope with a slight gradient and a width of at least 150cm .
- There are double automatic doors which open away from you.
- The width of the opening is 153cm.
- There is a second set of doors.
- There is a single automatic door which opens by sliding.
- The width of the opening is 168cm.
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Comments
View
- There is a very slight slope by the first set of automatic doors, shown in photograph 2.
- The slight slope is located beyond the second automatic door as shown in photograph 4.
Entrance (Main Stepped)
- There is ramped/sloped and stepped access at this entrance.
- There is a ramp with a steep gradient and a width between 75cm and 150cm .
- The ramp does not have handrails.
- There are 5 steps.
- The steps are clearly marked with handrails on both sides.
- There are double manual doors (with one door locked) which is permanently held open.
- The width of the opening is 104cm.
- There is a second set of doors.
- There are double automatic doors which open by sliding.
- The width of the opening is 120cm.
Entrance (Main Accessible)
- There is step-free access at this entrance.
- There are double manual doors which is permanently held open.
- The width of the opening is 205cm.
- There is a second set of doors.
- There are double automatic doors which open towards you.
- The width of the opening is 170cm.
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Comments
View
- This entrance is located to the right of main stepped entrance.
- There is a painted no parking area and dropped kerb in front of the entrance. There is a very slight slope.
Entrance (Rear Accessible)
- There is step-free access at this entrance.
- There are double automatic doors which open by sliding.
- The width of the opening is 155cm.
- There is a second set of doors.
- There are double automatic doors which open by sliding.
- The width of the opening is 155cm.
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Comments
View
- There is a very slight slope due to the dropped kerb in front of entrance.
Shop
- The majority of aisle widths are 150cm+.
- There is step-free access to the till(s).
- There is not a low level till at the recommended height for wheelchair users.
- Services/facilities available in the shop include: a member of staff to provide assistance.
- There is background noise here.
- The counter is 91cm high.
The counter is staffed by volunteers so opening times may vary. The main shop by the site entrance can be used if so. The counter/shop takes cash only.
Attraction / Exhibit
- There is step-free access to and throughout this area.
- The majority of walkways are 150cm+ wide.
- There is background noise here.
- Exhibit information includes the following formats: pictorial, television/screen, information board and interactive exhibits at a recommended height for wheelchair users.
- There are chairs without armrests and bench seats in this area.
Entrance (Toilets, Showers and Changing Places)
- There is step-free access at this entrance.
- There is a single manual door which open towards you.
- The width of the opening is 96cm.
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Comments
View
- There is an automatic sliding door that is 114cm wide to the rear of the attraction area.
- It is used to access the toilets, showers and changing places from all directions apart from the rear accessible entrance (photograph 2).
- There is an automatic sliding door that is 114cm wide to the rear of the attraction area.
Changing Places (Steam, Steel and Submarines - Left and Right Transfer)
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Location and Access
View
- The facility is located to the rear of Steam, Steel and Submarines.
- The facility is approximately 9m (9yd 2ft) from the rear accessible entrance.
- The facility is in addition to standard and accessible toilets.
- The facility is not located close to other managed facilities (e.g. reception or service counter).
- There is level access into the facility.
- The facility surveyed is for the sole use of disabled people.
- The colour contrast between the external door and wall is low.
- The colour contrast between the internal door and wall is low.
- You do need a key for the facility.
- The key is not a radar key.
- The key can be obtained from staff within Steam, Steel and Submarines.
- There is not a sign at the entrance to the Changing Places facility indicating the location of the nearest toilets and baby changing facilities.
- The door opens inwards.
- The door is easy to open.
- The door is locked by a lever twist.
- The door has a horizontal grab rail.
- The width of the door is 94cm (3ft 1in).
- The dimensions of the facility are 320cm x 375cm.
- The ceiling height is at a minimum of 2.4m.
- There is a clear 200cm x 180cm manoeuvring space in the facility.
- The facility has a non-slip floor.
- The colour contrast between the walls and floor is high.
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Toilet Details
View
- The facility toilet has a transfer space on both sides.
- The transfer space on the right as you face the toilet is 78cm.
- The transfer space on the left as you face the toilet is 74cm.
- Dropdown rails are provided.
- As you face the toilet the dropdown rail(s) is/are on both sides.
- The colour contrast between the dropdown rail(s) and wall is high.
- As you face the toilet there are vertical grab rails on both sides.
- The colour contrast between the wall-mounted grab rails to the left of the toilet and wall is high.
- The colour contrast between the wall-mounted grab rails to the right of the toilet and wall is high.
- The height of the toilet seat above floor level is 48cm (1ft 7in).
- There is a spatula flush.
- There is not a toilet roll holder.
- The toilet has a cistern.
- The toilet seat colour contrast is high.
- There is an emergency alarm for the toilet.
- The emergency pull cord alarm is within reach and fully functional.
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Changing Bench and Hoist Details
View
- The facility changing bench is wall mounted.
- The facility changing bench height is adjustable.
- The length of the facility changing bench is 180cm (5ft 11in).
- The facility hoist is powered overhead.
- The overhead hoist covers all areas in the cubicle.
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Shower Details
View
- There is a shower unit with a detachable shower head.
- The shower head is height adjustable.
- The adjustable shower head can be placed between 120cm and 140cm when mounted.
- There is no seat for the shower.
- There is not a vertical grab rail for the shower.
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Other Facilities
View
- A privacy screen is available.
- The type of wash basin is adjustable.
- The wash basin tap type is lever.
- There is not a mixer tap.
- Wall mounted grab rails are available at the wash basin.
- As you face the wash basin, the wall mounted grab rails are on both sides.
- The colour contrast between the wash basin grab rail(s) and wall is high.
- There is a soap dispenser.
- The soap dispenser is not at the recommended height of 80cm-100cm.
- The height of the soap dispenser is 103cm.
- Wide tear off paper roll is available.
- The wide paper roll dispenser is at the recommended height of 80cm-100cm.
- The height of the wide paper roll dispenser is 100cm.
- There is a hand dryer.
- The hand dryer is at the recommended height of 80cm-100cm.
- The height of the hand dryer is 92cm.
- There is a towel dispenser.
- The towel dispenser is not at the recommended height of 80cm-100cm.
- The height of the towel dispenser is 104cm.
- There is a mirror.
- The mirror is placed at a lower level or at an angle for ease of use.
- There is a/are general domestic waste, clinical waste and female sanitary disposal units.
- There is an emergency alarm for the facility.
- The emergency pull cord alarm is within reach and fully functional.
- There is a coat hook.
- The height of the coat hook is 155cm from the floor.
- There is not a flashing fire alarm beacon within the toilet.
- The lighting levels are good.
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Comments
View
- There is a horizontal adjustable shelf to right of toilet. It is 14cm by 41cm.
Toilet with Adaptations (Steam, Steel and Submarines - Right Hand Transfer)
- There is step-free access into the accessible toilet.
- There is a manual door which opens outwards and has a medium colour contrast.
- The door has a lever twist lock.
- The width of the accessible toilet door opening is 86cm.
- The dimensions of the cubicle are 153cm x 215cm and it does not have a 150cm x 150cm turning space.
- There is a lateral transfer space to the right of the seat.
- The lateral transfer space is 83cm (from the side of the toilet pan to the wall).
- There is a spatula flush on the transfer side.
- The following grab rails are available: a horizontal grab rail on the door, a vertical grab rail on the transfer side, vertical grab rails on both sides of the wash basin and a horizontal grab rail on the non transfer side.
- There is a dropdown rail on the transfer side.
- The following have a high colour contrast with their surroundings: the toilet seat and some grab rails.
- The following have a less clear colour contrast with their surroundings: the internal door, the dropdown rail, some grab rails and the floor.
- There is a pull cord emergency alarm but it was tied up at the time of the survey.
- The cubicle also has: a waste bin with lid.
- The wash basin tap type is lever mixer.
- The following fixtures are at the recommended height: the toilet seat, the wash basin, hand dryer and a coat hook for standing users.
- The following fixtures are not at a recommended height: the toilet roll holder, the soap dispenser and the baby changing facility.
- The following fixtures can be reached from the toilet seat: the toilet roll holder, the wash basin and the soap dispenser.
- The following fixtures cannot be reached from the toilet seat: hand dryer.
Standard Toilet(s)
- There is step-free access into the toilet(s).
- The shared standard toilet was surveyed.
- The wash basin tap type is push.
- The sink is 84cm high.
There are 2 standard shared toilets.
Standard Shower
- The shower facilities are located to the rear of Steam, Steel and Submarines.
- The shower facilities are approximately 9m from the rear accessible entrance.
- There is step-free access to the shower facilities.
- There is pictorial signage on or near the shower door.
- The door(s) open(s) away from you (push).
- The door(s) is/are single width.
- The door(s) may be difficult to open.
- The width of the door opening is 76cm.
- The contrast between the external door(s) and wall(s) is medium.
- The contrast between the internal door(s) and wall(s) is medium.
- The lighting levels are good.
- The lighting is activated by a sensor.
- The shower has a 12cm step to access it.
There are 2 standard shower cubicles. - There is a sink that is 81cm high with a push mixer tap.
Related Access Guides
- To view other AccessAble Detailed Access Guides that are related to this one please use the links below.
- Historic Chatham Dockyard: Parking, Entrance, Ticket Office and Shop link (new tab) - click here
- Historic Chatham Dockyard: Changing Places and Accessible Toilets link (new tab) - click here
- Historic Chatham Dockyard: Getting Around link (new tab) - click here
- Historic Chatham Dockyard: Mess Deck Restaurant link (new tab) - click here
- Historic Chatham Dockyard: Wagon Stop Canteen link (new tab) - click here
- Historic Chatham Dockyard: Command of the Oceans link (new tab) - click here
- Historic Chatham Dockyard: Command of the Oceans - Hearts of Oak link (new tab) - click here
- Historic Chatham Dockyard: The Big Space link (new tab) - click here
- Historic Chatham Dockyard: No.1 The Smithery link (new tab) - click here
- Historic Chatham Dockyard: RNLI Historic Lifeboats Collection link (new tab) - click here
- Historic Chatham Dockyard: Victorian Ropery link (new tab) - click here
- Historic Chatham Dockyard: HM Submarine Ocelot link (new tab) - click here
- Historic Chatham Dockyard: HMS Cavalier link (new tab) - click here
- Historic Chatham Dockyard: HMS Gannet link (new tab) - click here
- Historic Chatham Dockyard: Commissioner's Garden link (new tab) - click here